Campaign Terms & Conditions

TikTok · Official agreement

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8 of 28 cards in Charges & Financial Obligations

Charges & Financial Obligations · Company commitment

No purchase is needed to take part or receive Rewards, unless a Campaign's own rules say otherwise

The document states in capitals that no purchase is necessary to participate in a Campaign or receive Rewards. The exception is where the applicable Campaign-specific Rules note otherwise.

Supporting quotations

THERE IS NO PURCHASE NECESSARY TO PARTICIPATE OR RECEIVE REWARDS IN A CAMPAIGN, UNLESS OTHERWISE NOTED IN THE APPLICABLE CAMPAIGN-SPECIFIC RULES.

Qualifications & exceptions

  • Campaign-specific Rules prevail over these Campaign Terms if they conflict.

Not stated here

  • Which Campaigns, if any, require a purchase is not stated here; it depends on each Campaign's own rules.

Charges & Financial Obligations · Context

Some Campaigns offer Rewards and Diamonds, set out in each Campaign's rules; Diamonds are not Rewards

Some Campaigns may offer Rewards and/or Diamonds. They are set out in the Campaign-specific Rules for that Campaign and are subject to the Rewards Policy (Rewards) and the Virtual Items Policy (Diamonds). Diamonds are not a Reward, but a Campaign may offer participants Diamonds, including as part of a Diamond pool, to reflect their engagement and popularity on the Platform.

Supporting quotations

Some Campaigns may offer Rewards and/or Diamonds to participants.
Such Rewards and Diamonds will be set out in the Campaign-specific Rules for that Campaign and are subject to our Rewards Policy and Virtual Items Policy, respectively.
Although Diamonds are not a Reward, Campaigns may offer participants Diamonds (including as part of a Diamond pool) to reflect participants' engagement and popularity on the Platform.

Not stated here

  • The Rewards Policy and Virtual Items Policy are only linked; their terms are not part of this document.
  • The document does not explain how a Diamond pool is shared or what Diamonds can be used for.

Charges & Financial Obligations · Restriction or exception

Rewards depend on each Campaign's tasks, and TikTok keeps discretion to deny Rewards

Receiving a Reward is based on completing the specific tasks, missions and requirements in each Campaign's Campaign-specific Rules, and further requirements and details of any Rewards are addressed there. Separately, the document says meeting the Eligibility Requirements does not guarantee eligibility to receive Rewards, and TikTok USDS Joint Venture reserves the right to deny Rewards from Campaigns at its sole discretion.

Supporting quotations

Receiving Rewards is based on completing specific tasks, missions, and requirements of each Campaign, as set forth in each Campaign's Campaign-specific Rules.
Further requirements and details of any Rewards will be addressed in the Campaign-specific rules.
Meeting Eligibility Requirements will not guarantee your participation in any Campaign or your eligibility to receive Rewards.
TikTok USDS Joint Venture reserves the right to deny, terminate, or suspend your participation in, and/or access to, Campaigns and/or to any Rewards from Campaigns, at our sole discretion.

Not stated here

  • The Campaign-specific Rules that set the tasks and further Reward details are not part of this document.

Cross-references

Charges & Financial Obligations · Permission or license

TikTok will make reasonable efforts to deliver Rewards but may withhold or substitute them

TikTok USDS Joint Venture says it will make reasonable efforts to identify users who are eligible to receive Rewards and deliver them. It reserves the right not to give a Reward if no participant qualifies, if it cannot properly identify the participant, or if the Reward is not deliverable for any reason, and to substitute a Reward with another of equal value. It also says it is not responsible for unsuccessful Reward claims or failed attempts to contact a winner.

Supporting quotations

TikTok USDS Joint Venture will make reasonable efforts to identify users who are eligible to receive Rewards and deliver Rewards to them.
In the event that no participant qualifies for a Reward, or TikTok USDS Joint Venture is not able to properly identify the participant, or a Reward is not deliverable for any reason, TikTok USDS Joint Venture reserves the right not to give such Reward.
TikTok USDS Joint Venture also reserves the right to substitute Rewards with other Rewards of equal value.
TikTok USDS Joint Venture is not responsible for any unsuccessful Reward claims or any failed attempts to contact a winner.

Not stated here

  • The document does not say how "equal value" is measured or who judges it.

Charges & Financial Obligations · Procedure

Follow claim instructions promptly or lose the Reward; unclaimed Rewards may go to an alternative winner

If you are eligible to claim a Reward and TikTok USDS Joint Venture sends you instructions, you must follow them to remain eligible (for physical Rewards, for example, you may be asked for a valid mailing address, which it says it will process under its Privacy Policy). Failing to follow the instructions to claim and receive a Reward in a timely manner disqualifies you from the Reward. If a winner cannot be contacted or confirmed, or the Reward is not successfully claimed in a timely manner, the Reward may be forfeited and an alternative winner may be selected in line with the selection criteria.

Supporting quotations

you must follow the instructions to remain eligible to receive it
for physical Rewards, you may be asked to share a valid mailing address
By failing to follow instructions to claim and receive a Reward in a timely manner, you will be disqualified from receiving the Reward.
If a winner cannot be contacted or confirmed, or if a Reward is not successfully claimed in a timely manner, the Reward may be forfeited, and an alternative winner may be selected in line with the selection criteria.

Not stated here

  • The document does not state what "timely" means in days or hours; any deadline would be in Campaign-specific Rules, which are not part of this document.
  • The "selection criteria" for an alternative winner are not set out here.
  • The Privacy Policy that governs the mailing address is only linked.

Charges & Financial Obligations · Restriction or exception

Rewards cannot be exchanged, replaced, transferred or swapped for money, except at TikTok's sole discretion

Rewards are not exchangeable or replaceable and cannot be transferred to other users, other accounts or any other person or account. No substitutions or money equivalents are allowed, except by TikTok USDS Joint Venture in its sole discretion.

Supporting quotations

Rewards are not exchangeable nor replaceable and cannot be transferred to other TikTok USDS Joint Venture users or to other TikTok USDS Joint Venture accounts or to any other person or account.
No substitutions or money equivalents for Rewards are allowed, except by TikTok USDS Joint Venture in its sole discretion.

Charges & Financial Obligations · Restriction or exception

You alone are responsible for how you use a Reward and for any taxes or costs

You are solely responsible for your use of any Reward you receive, and for any taxes or other costs or requirements associated with receiving or using a Reward.

Supporting quotations

You are solely responsible for your use of any Reward you receive.
You are solely responsible for any taxes or other costs or requirements associated with receipt and/or use of a Reward.

Charges & Financial Obligations · Restriction or exception

For travel or in-person Rewards you must arrange travel, documents and any costs not expressly included

For Rewards that include travel to a physical location or an in-person event, you are solely responsible for being able to travel there on the specified date and time (including, as necessary, a valid passport, travel visa and any other documentation) and for covering any expenses not explicitly included in your invitation message.

Supporting quotations

For any Rewards that include travel to a physical location or in-person event, you are solely responsible for ensuring that you can travel to that location on the specified date and time
for covering any expenses not explicitly included in your invitation message