"Riders" use an Uber account; "Order Recipients" include guest checkout users without one
The notice defines two of the groups it covers. A "Rider" requests or receives mobility services, including rides, through an Uber account. An "Order Recipient" requests or receives food, packages or other products and services for delivery, pickup or return, including through Uber Courier, an Uber Eats or Postmates account, or guest checkout features that work without creating or signing into an account.
Supporting quotations
This notice specifically applies if you:
Request or receive mobility services, including rides, via your
account (a “Rider”).
Request or receive food, packages or other products and services for delivery, pickup or return, including via
or through the guest checkout features that allow you to access delivery or pickup services without creating and/or signing into your account (an “Order Recipient”).
Account & Service Control · Context
People who receive rides, deliveries or gift cards ordered by others are covered as "Guest Users"
The notice also covers "Guest Users": people who receive services through Uber's apps or websites that someone else requested. That includes rides or deliveries ordered by business customers using Uber Health, Central, Uber Direct or Uber for Business (together called "Enterprise Customers"), or by friends, family members or other individual account owners, including through Uber Connect. People who receive Uber gift cards are also Guest Users.
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Receive services through Uber’s apps or websites requested by others (a “Guest User”).
customers (collectively, “Enterprise Customers”), or by friends, family members or other individual account owners, including via
This also includes those who receive Uber gift cards.
Account & Service Control · Company practice
Creating and updating your account uses account, demographic and location data
To create and update your account, Uber uses data including your account information, demographics and location.
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a. Creating and updating your account
Account
Demographics
Location
Account & Service Control · Restriction or exception
If potential fraud is detected, Uber may limit your access or require identity verification first
If Uber detects potential fraudulent activity, it may limit your access to its services or require you to take a particular action, such as verifying your identity, before allowing access. You may contact Uber customer support with questions or concerns about these processes.
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Uber may limit your access to its services, or require that you undertake a particular action such as verifying your identity before allowing such access, if it detects potential fraudulent activity.
if you have questions or concerns about these processes.
Account & Service Control · User right or choice
Riders, order recipients and Guest Users can request account deletion in the app or on Uber's website
You may ask Uber to delete your account through the Privacy menus in the Uber app or through Uber's website, with separate request pages for Riders and Order Recipients and for Guest Users. Deletion is subject to the exceptions the notice describes.
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Users may request account deletion through the Uber apps and websites.
You may request that we delete your account through the Privacy menus in the Uber app, or through Uber’s website (Riders and Order Recipients
; Guest Users
Account & Service Control · User right or choice
You can control data through settings, device permissions, ratings pages and ad choices, and make data requests
Uber lets you access and/or control the data it collects through privacy settings, device permissions, in-app ratings pages, and marketing and advertising choices. You may also request access to or copies of your data, make changes or updates to your account, request account deletion, or ask Uber to restrict its processing of your data.
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Uber enables you to access and/or control data that Uber collects, including through:
Privacy settings
Device permissions
In-app ratings pages
Marketing and advertising choices
You may also request access to or copies of your data, make changes or updates to your account, request account deletion, or request that Uber restrict its processing of your data.
Account & Service Control · User right or choice
Set location, emergency sharing and notification preferences in the Privacy Center (Account > Settings > Privacy)
You can set or update your preferences for location data collection and sharing, emergency data sharing and notifications in Uber's Privacy Center, reached through Account > Settings > Privacy in the Uber apps.
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Privacy settings
You can set or update your preferences regarding location data collection and sharing, emergency data sharing, and notifications in Uber’s [Privacy Center](https://privacy.uber.com/privacy/center), which is accessible via Account > Settings > Privacy in the Uber apps.
Account & Service Control · User right or choice
You can update your gender information in the Privacy Center's Gender Identity menu
You can update the gender information Uber holds about you through the Gender Identity menu in Uber's Privacy Center.
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Gender identity
You can update your gender information through the Gender Identity menu in Uber’s
Push notifications about Uber discounts and news are something you may enable
You may enable Uber to send push notifications about discounts and news from Uber, through a linked communications page or the Ads and Data menu in Uber's Privacy Center.
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Notifications: discounts and news
You may enable Uber to send push notifications about discounts and news from Uber
or in the Ads and Data menu in Uber's
Account & Service Control · User right or choice
You can turn off personalized Uber marketing and choose whether to get any marketing emails or push notifications
You can choose whether Uber personalizes its marketing communications about Uber products and services (such as emails, push notifications and in-app messages), through a linked page or the Ads and Data menu in Uber's Privacy Center. You may also choose, through a linked page, whether to receive any marketing emails or push notifications from Uber at all.
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Marketing and advertising choices
Personalized marketing communications from Uber
You can choose whether Uber may personalize marketing communications (such as emails, push notifications and in-app messages) about Uber products and services
You may also choose
whether to receive any marketing emails or push notifications from Uber.
Account & Service Control · User right or choice
Anyone, including Guest Users without an account, can submit data requests through the Privacy Inquiry Form
Besides the methods described in this section, you may submit data requests through Uber's Privacy Inquiry Form, including if you are a Guest User or do not have an Uber account. You may also have additional rights depending on where you live; the notice refers to its Overview section for those regional details.
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User data requests
Uber provides a variety of ways to learn about, control, and submit questions and comments about Uber’s handling of your data. In addition to the methods indicated below, you may also submit data requests via our Privacy Inquiry Form [here](https://help.uber.com/riders/article/submit-a-privacy-inquiry?nodeId=489292a2-27ce-42f5-9a47-d4dd017559fd), including if you are a Guest User or do not have an Uber account. You may also have additional rights regarding your data based on where you live. Please see the [Overview](https://www.uber.com/global/en/privacy-notice-riders-order-recipients/#overview) section above for more information.
Account & Service Control · User right or choice
Everyone can see their profile and trip or order history in the app; access and portability rights vary by location
Depending on where you are located, you may have the right to access your data and to data portability. Regardless of location, you can access your data, including your profile data and trip or order history, through the Uber apps or website.
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Data access and portability
Depending on where you are located, you may have the right to access your data and to portability of your data.
Regardless of your location, you can access your data, including your profile data and trip or order history, through the Uber apps or website.
Account & Service Control · User right or choice
Explore Your Data shows an account summary; Download Your Data gives a copy of the most requested data
You can use Uber's Explore Your Data tool to see a summary of certain account information, such as your rating, trip or order count, rewards status and how long you have used Uber. You can also use the Download Your Data feature to download a copy of the most requested data about your use of Uber, including account, usage, communications and device data.
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You can also use our [Explore Your Data](http://myprivacy.uber.com/privacy/exploreyourdata) to view a summary of certain information about your account, such as your rating, trip or order count, rewards status, and how long you’ve been using Uber.
You can also use our [Download Your Data](https://myprivacy.uber.com/exploreyourdata/download) feature to download a copy of the [most requested data](https://help.uber.com/riders/article/whats-in-your-data-download?nodeId=3d476006-87a4-4404-ac1e-216825414e05) relating to use of Uber, including account, usage, communications, and device data.
Qualifications & exceptions
The download covers the "most requested data", not necessarily all data Uber holds.
Not stated here
The linked description of what the data download contains is not supplied.
Account & Service Control · User right or choice
You can edit your name, phone, email, payment method and profile photo in the app's Settings
You can change or update your name, phone number, email address, payment method and profile photo through the Settings menu in Uber's apps.
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Changing or updating data
You can edit your name, phone number, email address, payment method, and profile photo through the Settings menu in Uber’s apps.
Account & Service Control · User right or choice
Account deletion can also be requested through Uber's Privacy Center
Under Deleting data, the notice says you may request that Uber delete your account through its Privacy Center. Deletion follows the retention exceptions described in the notice's retention section.
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Deleting data
You may request that Uber delete your account through Uber’s