Rider and order-recipient privacy notice, last updated September 17, 2026
This is Uber's privacy notice for riders and order recipients, marked last updated September 17, 2026. It says it describes the personal data ("data") Uber collects, how that data is used and shared, and the choices you have about it. Uber recommends reading it together with a separate privacy overview page that highlights key points.
Supporting quotations
Last updated: September 17, 2026
Uber Privacy Notice: Riders and Order Recipients
This notice describes the personal data (“data”) we collect, how it’s used and shared, and your choices regarding this data.
Qualifications & exceptions
The privacy overview is recommended reading alongside this notice; the notice does not say the overview changes its terms.
Not stated here
The linked privacy overview page is not supplied with this source, so its contents are not analyzed here.
Legal Rights & Agreement Rules · Context
Drivers and delivery people have a separate notice; an earlier version of this notice is linked
The top of the notice links to a separate Uber privacy notice for drivers and delivery people and to a previous version of this privacy notice. Neither linked document is reproduced in this text, so this analysis covers only the rider and order-recipient notice dated September 17, 2026.
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Uber Privacy Notice: Drivers and Delivery People
Previous version of the Privacy Notice
Not stated here
The drivers and delivery people notice and the previous version are not supplied; any differences from this notice are not analyzed.
Legal Rights & Agreement Rules · Context
Covers using Uber apps or websites to request or receive services, except Uber Freight, TrendyolGo and Careem Rides
The notice applies when you use Uber's apps or websites to request or receive products or services, such as rides or deliveries. It expressly does not cover use of Uber Freight, the TrendyolGo app or website, or Careem Rides; those are linked to their own privacy pages.
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This notice applies when you use Uber’s apps or websites to request or receive products or services, including rides or deliveries.
This notice describes how we collect and use your data if you request or receive products or services through Uber’s apps or websites, except when you use
Uber Freight
TrendyolGo App/website
Careem Rides
Not stated here
The Uber Freight, TrendyolGo and Careem Rides privacy pages are linked but not supplied, so how those services handle data is not analyzed here.
Legal Rights & Agreement Rules · Context
Drivers and delivery people providing services are covered by a different notice
This notice does not describe how Uber collects and uses data about people who use Uber to provide services, such as drivers and delivery people; a separate linked notice covers them. In this notice, "users" means everyone who uses Uber to request, receive or provide services.
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This notice does not describe Uber’s collection and use of your data if you use Uber to provide (instead of request or receive) services through Uber’s app or websites, including as a driver or delivery person.
Those who use Uber to either request, receive or provide services are referred to as “users” in this notice.
Not stated here
The drivers and delivery people notice is linked but not supplied.
Legal Rights & Agreement Rules · User right or choice
Argentina: the Agency of Access to Public Information takes data protection complaints
For use in Argentina, the notice says the Agency of Access to Public Information, as the regulating body of Law 25.326, receives complaints and reports from people who believe a violation of the local data protection rules has affected their rights.
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In addition, please note the following if you use Uber in:
Argentina
The Agency of Access to Public Information, in its role of Regulating Body of Law 25.326, is responsible for receiving complaints and reports presented by any data subjects who believe their rights have been impacted by a violation of the local data protection regulation.
Qualifications & exceptions
Law 25.326 is named but its contents are not supplied in this notice.
Legal Rights & Agreement Rules · User right or choice
Australia: you can raise privacy compliance concerns with Uber or the Information Commissioner
If you use Uber in Australia, you may contact Uber through a linked inquiry page about its compliance with the Australian Privacy Principles. Uber says its customer service and/or privacy teams will address these contacts within a reasonable timeframe, without stating a specific deadline. You may also contact the Office of the Australian Information Commissioner with concerns about that compliance.
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Australia
regarding our compliance with the Australian Privacy Principles. Such contacts will be addressed by Uber’s customer service and/or relevant privacy teams within a reasonable timeframe.
You may also contact the Office of the Australian Information Commissioner
with concerns regarding such compliance.
Qualifications & exceptions
"A reasonable timeframe" is not defined in the notice.
Legal Rights & Agreement Rules · Context
Brazil: LGPD-specific privacy information is in a separate linked document
For Brazil, the notice points to a separate linked document for information on Uber's privacy practices under Brazil's General Data Protection Law (LGPD). That document is not part of this text.
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Brazil
for information regarding Uber’s privacy practices as relates to Brazil’s General Data Protection Law (Lei Geral de Proteção de Dados - LGPD).
Not stated here
The linked Brazil LGPD document is not supplied, so any Brazil-specific practices or rights are not analyzed here.
Legal Rights & Agreement Rules · Context
Colombia, Honduras and Jamaica: riders are called "lessees" and drivers "lessors"
In Colombia, Honduras and Jamaica, the people this notice calls "riders" and "drivers" are known as "lessees" and "lessors" respectively. The notice gives the naming difference only; it does not say any practice changes.
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Colombia, Honduras and Jamaica
“Riders” and “drivers” as used in this notice are known respectively as “lessees” and “lessors.”
Legal Rights & Agreement Rules · Context
Switzerland: Uber Switzerland GmbH is Uber's representative under the Federal Act on Data Protection
For users in Switzerland, Uber Switzerland GmbH (Stockerstrasse 33, 8002 Zürich) is Uber's appointed representative for purposes of the Swiss Federal Act on Data Protection. It can be contacted through a linked inquiry page or by mail about matters under that act.
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In addition, for users in Switzerland, Uber Switzerland GmbH (Stockerstrasse 33 8002 Zürich, Switzerland) is Uber’s appointed representative for purposes of the Federal Act on Data Protection and may be contacted
or by mail as relates to that act.
Legal Rights & Agreement Rules · User right or choice
EEA, UK and Switzerland: you may contact your country's data protection authority about Uber
Under the note for the European Economic Area, United Kingdom and Switzerland, the notice says you also have the right to contact the data protection authority ("DPA") in your country, using a linked list of contact details, if you have concerns about how Uber handles your data.
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You also have the right to contact the data protection authority (“DPA”) in your country via the contact information listed
if you have concerns regarding our handling of your data.
Legal Rights & Agreement Rules · User right or choice
Kenya: contact Uber or the Data Protection Commissioner about rights under the Data Protection Act 2019
If you use Uber in Kenya, you may contact Uber through a linked inquiry page with questions about its compliance with Kenya's Data Protection Act of 2019, or to ask to exercise your rights under that act. You may also contact the Office of the Data Protection Commissioner with concerns about that compliance or the exercise of your rights.
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Kenya
with questions regarding Uber’s compliance with, or to request exercise of your rights under, Kenya’s Data Protection Act of 2019. You may also contact the Office of the Data Protection Commissioner
with concerns regarding such compliance or exercise of your rights.
Qualifications & exceptions
The rights under Kenya's Data Protection Act are referred to but not listed in this notice.
Legal Rights & Agreement Rules · Context
Saudi Arabia: the PDPL applies, and Uber Saudi Limited represents controller Uber Technologies Inc.
For processing within the Kingdom of Saudi Arabia, the notice says the Saudi Personal Data Protection Law (PDPL) applies. Under the PDPL, Uber Saudi Limited acts as the local representative of the data controller, Uber Technologies Inc.
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Kingdom of Saudi Arabia
The Saudi Personal Data Protection Law (PDPL) applies to our processing of personal data within the Kingdom of Saudi Arabia. In accordance with the PDPL, Uber Saudi Limited acts as the local representative of the data controller i.e. Uber Technologies Inc.
Legal Rights & Agreement Rules · User right or choice
Saudi Arabia: rights to be informed, access, correct or destroy data, and to withdraw consent where applicable
For Saudi Arabia, the notice lists rights to be informed about, access, correct, or request destruction of your personal data, and to withdraw consent where applicable. You can exercise these rights or contact Uber's Data Protection Officer through a linked inquiry page. Questions, comments and requests about the notice can also be mailed to Uber Saudi Limited in Riyadh or to Uber Technologies, Inc. in San Francisco.
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You have the right to be informed, access, correct, or request the destruction of your personal data. You may also withdraw consent where applicable.
To exercise these rights or contact Uber’s Data Protection Officer (DPO), please click
Please refer to our Privacy Notice for further information about your rights.
If you have any questions, comments and requests related to the Privacy Notice, you may also contact Uber by mail to:
Local Office: Uber Saudi Limited, Building No. 6247, Al Olaya St., Al Muruj Dist., Riyadh 12281 - 2783, Kingdom of Saudi Arabia (Short Address: RHGA6247).
Global HQ: Uber Technologies, Inc., 1725 3rd Street, San Francisco, CA 94158.
Qualifications & exceptions
Withdrawal of consent is available only "where applicable"; the notice does not say here which processing relies on consent.
Legal Rights & Agreement Rules · User right or choice
Saudi Arabia: you may complain to SDAIA if you believe the PDPL was violated
If you believe your data was handled in violation of the Saudi PDPL, the notice says you have the right to lodge a complaint with the Saudi Data & Artificial Intelligence Authority (SDAIA) through a linked contact page.
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If you believe your data has been handled in violation of the PDPL, you have the right to lodge a complaint with the Saudi Data & Artificial Intelligence Authority (SDAIA)
Legal Rights & Agreement Rules · Context
Mexico: privacy practices under Mexican law and Uber Money processing are in separate linked documents
For Mexico, the notice links to a separate document about Uber's privacy practices under Mexico's Personal Data Protection Law and another about how Uber Money processes personal data. Neither document is part of this text.
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Mexico
for information regarding Uber’s privacy practices as relates to Mexico’s Personal Data Protection Law (Ley Federal de Protección de Datos Personales en Posesión de los Particulares), and
for information regarding Uber Money's processing of personal data.
Not stated here
The linked Mexico privacy document and the Uber Money processing document are not supplied and are not analyzed here.
Legal Rights & Agreement Rules · User right or choice
Nigeria: contact Uber or the Data Protection Commission about rights under the Data Protection Act 2023
If you use Uber in Nigeria, you may contact Uber through a linked inquiry page about its compliance with Nigeria's Data Protection Act of 2023 or to ask to exercise your rights under it. You may also contact the Nigeria Data Protection Commission with concerns about that compliance.
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Nigeria
regarding Uber’s compliance with, or to request exercise of your rights under Nigeria’s Data Protection Act of 2023. You may also contact the Nigeria Data Protection Commission
with concerns regarding such compliance.
Qualifications & exceptions
The rights under Nigeria's Data Protection Act are referred to but not listed in this notice.
Legal Rights & Agreement Rules · User right or choice
Peru: exercise rights under Peruvian data protection law or reach the DPO online or by mail
If you use Uber in Peru, you may use a linked inquiry page to exercise your rights under Peruvian data protection law or to contact Uber's Data Protection Officer. You may also write to the data controller, Uber Technologies, Inc., 1725 3rd Street, San Francisco, CA 94158, United States.
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Peru
to exercise your rights under Peruvian Data Protection Law or contact Uber's Data Protection Officer (DPO). You may also contact the data controller by mail at: Uber Technologies, Inc., 1725 3rd Street, San Francisco, CA 94158, United States.
Qualifications & exceptions
The rights under Peruvian law are referred to but not listed in this notice.
Legal Rights & Agreement Rules · Context
Taiwan: cross-border transfer measures and a payment data privacy notice are in separate linked documents
For Taiwan, the notice links to a document on the measures Uber adopts for cross-border data transfers under Taiwan's Personal Data Protection Act and its regulations, and to a separate Taiwan Payment Data Privacy Notice describing how Uber collects, uses and shares payment-related personal data. Neither document is part of this text.
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Taiwan
for information on the measures adopted by Uber when conducting cross-border data transfers in accordance with Taiwan’s Personal Data Protection Act and its relevant regulations, as well as other related information.
for information on the Taiwan Payment Data Privacy Notice, which describes how we collect, use and share your payments related personal data.
Not stated here
The Taiwan cross-border transfer document and the Taiwan Payment Data Privacy Notice are not supplied and are not analyzed here.
Legal Rights & Agreement Rules · Context
Türkiye: additional information under Turkish data protection law (KVKK) is in a linked document
For Türkiye, the notice links to a document with additional information about Uber's privacy practices and its processing of personal data under the Turkish Law on the Protection of Personal Data No. 6698 ("KVKK"). That document is not part of this text.
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Türkiye
for additional information regarding Uber's privacy practices in Türkiye and the processing of personal data under the Turkish Law on the Protection of Personal Data No. 6698 ("KVKK").
Not stated here
The linked Türkiye document is not supplied and is not analyzed here.
Legal Rights & Agreement Rules · Context
United States: state privacy law (including CCPA) and consumer health data information are on separate pages
For the United States, the notice points to a separate page about Uber's privacy practices under US state privacy laws, including the California Consumer Privacy Act. If you use Uber in Nevada or Washington, it points to another document about Uber's collection and use of consumer health data under those states' privacy laws. Neither page is part of this text, so US state-law rights are not described here.
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United States
for information regarding Uber’s privacy practices as relates to US state privacy laws, including the California Consumer Privacy Act. If you use Uber in Nevada or Washington, please go
for information regarding Uber’s practices as relates to collection and use of consumer health data under those states’ privacy laws.
Not stated here
The US state privacy law page and the Nevada/Washington consumer health data document are not supplied; any state-specific rights or practices they describe are not analyzed here.
Legal Rights & Agreement Rules · Procedure
Questions about Uber's practices in a particular country or region go through its privacy inquiry page
After the country and region notes, the notice invites you to contact Uber through a linked inquiry page with any questions about its practices in a particular country or region.
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with any questions regarding our practices in a particular country or region.
Legal Rights & Agreement Rules · Context
Legal proceedings close the list of purposes for which Uber uses data
The list of purposes for using data ends with use in connection with legal proceedings. The notice describes that purpose in more detail later in this section, where it is carded separately.
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In connection with legal proceedings
Legal Rights & Agreement Rules · Company practice
Uber uses data, including in-vehicle recordings and messages, to enforce its terms and community guidelines
Uber uses data to enforce its Terms and Conditions, Community Guidelines and other policies and standards communicated to you. The data used includes account data, communications, data from other sources (driver data), device data, identity verification data, in-vehicle recordings, location, trip/order and usage data.
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e. Enforcing Uber’s Terms and Conditions, Community Guidelines, and other policies and standards that are communicated to you.
Account
Communications
Data from other sources (driver data)
Device
Identity verification
In-vehicle recordings
Location
Trip/order
Usage
Legal Rights & Agreement Rules · Company practice
Data is used for claims and disputes, legal and insurance compliance, and legal or government requests
Uber uses data to investigate or address claims or disputes relating to use of its services; to meet requirements under, or comply with, applicable laws, regulations, operating licenses, agreements or insurance policies; and in response to legal process or governmental requests, including from law enforcement. The data categories used are listed after this paragraph.
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For legal proceedings and requirements.
We use data to investigate or address claims or disputes relating to use of Uber’s services; to satisfy requirements under and/or for purposes of compliance with, applicable laws, regulations, operating licenses, agreements or insurance policies; or pursuant to legal process or governmental request, including from law enforcement.
Legal Rights & Agreement Rules · Company practice
Claims, legal compliance and government requests can use account, communications, location, recordings and more
For investigating claims and disputes, legal and insurance compliance, and legal process or governmental requests (including from law enforcement), the data Uber uses includes account data, communications, data from other sources, demographics, device data, identity verification data, location, usage, user content, trip/order data and in-vehicle recordings.
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We use data to investigate or address claims or disputes relating to use of Uber’s services; to satisfy requirements under and/or for purposes of compliance with, applicable laws, regulations, operating licenses, agreements or insurance policies; or pursuant to legal process or governmental request, including from law enforcement.
Account
Communications
Data from other sources
Demographics
Device
Identity verification
Location
Usage
User content
Trip/order
In-vehicle recordings
Legal Rights & Agreement Rules · User right or choice
Depending on where you are, you may complain to your country's data protection authority
Depending on your location, you may have the right to file a complaint about Uber's handling of your data with the data protection authority in your country.
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In addition, depending on your location, you may have the right to file a complaint relating to Uber’s handling of your data with the data protection authority in your country.
Legal Rights & Agreement Rules · Context
Uber Technologies, Inc. is the data controller globally, alone or jointly with affiliates, subject to listed exceptions
Uber Technologies, Inc. ("UTI") says it is the sole controller of the data Uber processes when you use its services globally, except where it is a joint controller with other Uber affiliates. The notice then lists regional exceptions.
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Uber Technologies, Inc. is the sole controller of the data processed by Uber when you use Uber’s services globally, except where it is a joint controller with other Uber affiliates.
Uber Technologies, Inc. (“UTI”) is controller of the data processed by Uber when you use Uber’s services globally, except that:
Other Uber entities are controllers for Mexico and EEA/UK payments, EEA/UK/Swiss use, South Korea and Türkiye Uber Eats
The listed exceptions are: UTI and UBR Pagos Mexico, S.A. de C.V. are controllers for users of Uber's payment and e-money services in Mexico; UTI and Uber B.V., together with Uber Payments BV, are joint controllers for those services in the EEA, and with Uber Payments UK Ltd. in the UK; UTI and Uber B.V. are joint controllers for all other uses of Uber in the EEA, UK and Switzerland; UT LLC is the controller when you use Uber in South Korea; and UTI and TYG Turkey Elektronik Ticaret Hizmetleri ve Yatırımları A.Ş. are joint controllers when you use Uber Eats in Türkiye.
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UTI and UBR Pagos Mexico, S.A. de C.V., are controllers of the data of users of Uber’s payment and e-money services in Mexico.
UTI and Uber B.V. are together with Uber Payments BV joint controllers of the data of users of Uber’s payment and e-money services in the EEA, and with Uber Payments UK Ltd. for users of those services in the UK.
UTI and Uber B.V. are joint controllers of the data processed in connection with all other uses of Uber’s services in the EEA, UK and Switzerland.
UT LLC is the controller of the data processed when you use Uber services in South Korea.
UTI and TYG Turkey Elektronik Ticaret Hizmetleri ve Yatırımları A.Ş. are joint controllers of the data processed when you use Uber Eats services in Türkiye.
Legal Rights & Agreement Rules · Procedure
You can contact Uber's Data Protection Officer online or by mail to Uber B.V. in Amsterdam
You may contact Uber's Data Protection Officer through uber.com/privacy-dpo, or by mail to Uber B.V. (Burgerweeshuispad 301, 1076 HR Amsterdam, the Netherlands), about issues relating to Uber's processing of your personal data and your data protection rights.
Supporting quotations
You may also contact Uber's Data Protection Officer at
or by mail to Uber B.V. (Burgerweeshuispad 301, 1076 HR Amsterdam, the Netherlands) regarding issues relating to Uber's processing of your personal data and your data protection rights.
Legal Rights & Agreement Rules · Context
Where laws like the GDPR require a legal basis, Uber relies on contract, consent, legitimate interests or legal duty
Depending on where you use Uber and the purpose, Uber relies on four legal bases for processing your data: necessity to perform its contract with you, consent, Uber's legitimate interests, and legal obligation. Data protection laws in some places, including the EEA, UK, Switzerland, Brazil, Türkiye and Nigeria, allow Uber to use your data only when circumstances defined under those laws apply; this is called a "legal basis". Which bases apply may depend on your location. The notice's chart shows the legal bases Uber has under those laws when they apply.
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Depending on where you use our services, and our purpose for using your data, Uber relies on the following legal bases for processing your data:
Necessity to perform our contract with you
Consent
Uber's legitimate interests
Legal obligation
Data protection laws in some countries and areas, including the EEA, UK, Switzerland, Brazil, Türkiye and Nigeria, only allow Uber to use your data when certain circumstances defined under those laws apply. This is called having a “legal basis” for using your data. The applicability of these legal bases may depend on your location. The chart below indicates the legal bases that Uber has under those laws when they do apply, and it uses your data for the purposes described in this notice.
Qualifications & exceptions
The legal-basis chart applies under laws that require a legal basis (for example in the EEA, UK, Switzerland, Brazil, Türkiye and Nigeria) when they apply.
Legal Rights & Agreement Rules · Context
Contract basis: core service uses such as pricing, accounts, support, payments and receipts rely on your contract
When you set up an Uber account or request a ride or delivery, you enter a contract defined by Uber's terms and conditions. Uber relies on this contract basis when it must use your data to provide the services you request and meet its responsibilities under that contract. The uses listed are calculating prices and fares, creating or updating your account, customer support, enabling communications with your driver or delivery person, enabling services and features, maintaining its services, personalizing your account, processing payments, and providing trip or delivery updates, receipts and notices of changes.
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Contract
When you set up your Uber account and/or request a ride or delivery from Uber, we are entering into a contract defined by our
This legal basis applies when we must use your data in order to provide the services you request and meet our responsibilities under that contract.
Calculating rider/recipient prices and driver/delivery person fares
Creating or updating your account
Customer support
Enabling communications between you and your driver or delivery person
Enabling services and features
Performing necessary operations to maintain our services
Personalizing your account
Processing payments
Providing you with trip or delivery updates, generating receipts, and informing you of changes to our terms, services or policies
The chart below indicates the legal bases that Uber has under those laws when they do apply, and it uses your data for the purposes described in this notice.
Qualifications & exceptions
The legal-basis chart applies under laws that require a legal basis (for example in the EEA, UK, Switzerland, Brazil, Türkiye and Nigeria) when they apply.
Not stated here
The linked terms and conditions are not supplied with this notice.
Legal Rights & Agreement Rules · User right or choice
Consent basis: ads for other companies' products and some sensitive or health data; you can withdraw consent anytime
Uber relies on consent when it tells you how it will collect and use your data and you voluntarily agree, in some cases by enabling the collection and use through a device or Uber setting. Where it relies on consent, you can withdraw it at any time, and Uber will stop that collection and use. The uses listed are personalizing ads for products and services offered by other companies, and processing health data or other sensitive data, depending on the region you live in.
Supporting quotations
Consent
This legal basis applies when we notify you of how we will collect and use your data, and you voluntarily agree to that use of your data (in some cases, by enabling that collection and use through a device or Uber setting).
Where we rely on consent, you have the right to withdraw your consent at any time, in which case we will cease that collection and use of your data.
Personalizing ads relating to products and services offered by other companies
Processing health data, or other sensitive data, depending on the region you live in
The chart below indicates the legal bases that Uber has under those laws when they do apply, and it uses your data for the purposes described in this notice.
Qualifications & exceptions
The legal-basis chart applies under laws that require a legal basis (for example in the EEA, UK, Switzerland, Brazil, Türkiye and Nigeria) when they apply.
Whether sensitive or health data processing relies on consent depends on your region.
Legitimate interests cover trip-based ads, ad measurement, marketing personalization, fraud, safety and R&D
Uber relies on legitimate interests when it has a legitimate interest in using your data (such as safety, security and fraud prevention), the processing is necessary for that purpose, and the benefit is not outweighed by risks to your privacy, for example because you would not expect the use or because it would prevent you from exercising your rights. The uses listed are ads targeted on your current trip or delivery request, measuring marketing and ad effectiveness, non-marketing communications, personalizing marketing communications and ads for Uber and for other companies, predicting and helping avoid conflict-risk pairings, fraud prevention, live safety support, research and development, and verifying your account, identity or safety compliance.
Supporting quotations
Legitimate interests
This legal basis applies when Uber has a legitimate interest for using your data (such as for purposes of safety, security, and fraud prevention and detection), its processing of data is necessary for that purpose, and the benefit of such purpose is not outweighed by risks to your privacy (such as because you would not expect Uber’s use of your data, or because it would prevent you from exercising your rights).
Displaying ads that are targeted based on data about your current trip or delivery request
Measuring the effectiveness of the marketing communications and ads
Non-marketing communications
Personalizing marketing communications and ads relating to Uber products and services, and those offered by other companies
Predicting and helping avoid pairings of users that may result in increased risk of conflict
Preventing, detecting and combating fraud
Providing live support from safety experts during trips or deliveries
Research and development
Verifying your account, identity or compliance with safety requirements
The chart below indicates the legal bases that Uber has under those laws when they do apply, and it uses your data for the purposes described in this notice.
Qualifications & exceptions
The legal-basis chart applies under laws that require a legal basis (for example in the EEA, UK, Switzerland, Brazil, Türkiye and Nigeria) when they apply.
Legal Rights & Agreement Rules · Context
Legal obligation basis covers uses required to comply with the law, such as legal requirements and proceedings
Uber relies on legal obligation when it is required to use your data to comply with the law. The use listed is legal requirements and proceedings.
Supporting quotations
Legal obligation
This legal basis applies when we are required to use your data to comply with the law.
For legal requirements and proceedings
The chart below indicates the legal bases that Uber has under those laws when they do apply, and it uses your data for the purposes described in this notice.
Qualifications & exceptions
The legal-basis chart applies under laws that require a legal basis (for example in the EEA, UK, Switzerland, Brazil, Türkiye and Nigeria) when they apply.
Legal Rights & Agreement Rules · Company practice
Transfers out of the EEA, UK and Switzerland use contract need, consent, adequacy, SCCs or the Data Privacy Framework
When Uber transfers user data from the EEA, UK and Switzerland, it relies on the necessity to fulfill its agreements with you, consent, adequacy decisions about the destination country, and transfer mechanisms such as the European Commission's Standard Contractual Clauses (and approved UK and Swiss equivalents), the EU-US Data Privacy Framework ("EU-US DPF"), the UK Extension to it, and the Swiss-US Data Privacy Framework. Uber says the data remains subject to the GDPR or equivalent laws after transfer. You can contact Uber about this or to request copies of applicable Standard Contractual Clauses.
Supporting quotations
When we transfer user data from the EEA, UK and Switzerland, we do so on the basis of the necessity to fulfill our agreements with you, consent, adequacy decisions regarding the country of transfer
Standard Contractual Clauses
adopted by the European Commission (and their approved equivalents for the UK and Switzerland), and the EU-US Data Privacy Framework (“EU-US DPF”), the UK Extension to the EU-US DPF, and the Swiss-US Data Privacy Framework (“Swiss-US DPF”), as set forth by the US Department of Commerce. Such data remains subject to the GDPR or equivalents after such transfer. Users may contact Uber regarding the above, or to request copies of applicable Standard Contractual Clauses,
Legal Rights & Agreement Rules · Company commitment
UTI is certified under the EU-US and Swiss-US Data Privacy Frameworks; their Principles govern if this notice conflicts
Uber Technologies, Inc. has certified to the US Department of Commerce that it follows the EU-US Data Privacy Framework Principles for personal data received from EEA countries and, through the UK Extension, from the UK and Gibraltar, and the Swiss-US Data Privacy Framework Principles for data received from Switzerland. If this notice conflicts with those Principles, the Principles govern. If either framework is invalidated, Uber says it will transfer the covered data under the other transfer mechanisms it describes.
Supporting quotations
UTI has certified to the United States Department of Commerce that it adheres to (1) the EU-US Data Privacy Framework Principles regarding the processing of personal data received from EEA member countries in reliance on the EU-US DPF, and from the UK (and Gibraltar) in reliance on the UK Extension to the EU-US DPF; and (2) the Swiss-US Data Privacy Framework Principles regarding the processing of personal data received from Switzerland in reliance on the Swiss-US DPF. In the event of a conflict between this notice and the Principles mentioned above, the Principles shall govern. In the event that the EU-US DPF or the Swiss-US DPF are invalidated, Uber will transfer data that is subject to these certifications in reliance on the other data transfer mechanisms described above.
Not stated here
The DPF Principles themselves are not supplied in this notice.
Legal Rights & Agreement Rules · User right or choice
EEA, UK and Swiss residents can access DPF-covered data; Uber is responsible for onward transfers and subject to the FTC
For people in the EEA, UK or Switzerland, the notice says Uber's DPF certification applies to personal data originating from those places. You have the right to access your personal data covered by the certification, using the methods in the Choice and transparency section. Uber is responsible for transfers of personal data to third parties, subject to its certification, and points to its Data sharing and disclosure section for the recipients. Uber is subject to the investigatory and enforcement powers of the US Federal Trade Commission.
Supporting quotations
If you live in the EEA, UK or Switzerland, please note the following:
Scope. Uber’s DPF certification applies to personal data originating from the EEA, UK or Switzerland.
Access. You have the right to access your personal data that is subject to Uber’s DPF certification. For information on how to exercise this right, please see “Choice and transparency” above.
Onward transfer. Uber is responsible for the transfer of personal data, subject to its certification to third parties.
Investigation and enforcement. Uber is subject to the investigatory and enforcement powers of the US Federal Trade Commission.
Legal Rights & Agreement Rules · User right or choice
Unresolved DPF complaints go to EU, UK or Swiss regulator panels, local DPAs or, in some cases, binding arbitration
Under the EU-US DPF, its UK Extension and the Swiss-US DPF, Uber commits to cooperate with and follow the advice of the panel set up by EU data protection authorities, the UK Information Commissioner's Office and the Swiss Federal Data Protection and Information Commissioner on unresolved complaints about its handling of personal data received under those frameworks. You may contact Uber with questions about its compliance with the Principles, and you may refer a complaint to your local data protection authority, which Uber says it will work with to resolve. In certain circumstances, the DPF gives a right to invoke binding arbitration for complaints not resolved by other means, as described in Annex I to the DPF Principles. You can learn more about the frameworks and view Uber's certification, including the scope of data it covers, on linked DPF pages.
Supporting quotations
Questions and disputes. In compliance with the EU-US DPF, the UK Extension to the EU-US DPF, and the Swiss-US DPF, Uber commits to cooperate and comply respectively with the advice of the panel established by the EU data protection authorities (DPAs) and the UK Information Commissioner’s Office (ICO) and the Swiss Federal Data Protection and Information Commissioner (FDPIC) with regard to unresolved complaints concerning our handling of personal data received in reliance on the EU-U.S. DPF and the UK Extension to the EU-U.S. DPF and the Swiss-U.S. DPF.
with questions regarding our compliance with these Principles. You may also refer a complaint to your local data protection authority, and Uber will work with that authority to resolve that complaint. In certain circumstances, the DPF provides the right to invoke binding arbitration to resolve complaints not resolved by other means, as described in Annex I to the
You can learn more about the EU-US DPF and Swiss-US DPF
and view Uber’s certification, including the scope of data subject to our certification,
Qualifications & exceptions
Binding arbitration is available only "in certain circumstances" defined by the DPF, for complaints not resolved by other means.
Not stated here
Annex I to the DPF Principles and Uber's certification listing are linked but not supplied.
Legal Rights & Agreement Rules · Company commitment
Uber may update the notice and will notify you in advance of significant changes in the app or by email
Uber may occasionally update this notice. For significant changes, it says it will notify you in advance through the Uber apps or other means, such as email. Uber encourages you to review the notice periodically.
Supporting quotations
We may occasionally update this notice. If we make significant changes, we will notify you in advance of the changes through the Uber apps or through other means, such as email. We encourage you to periodically review this notice for the latest information on our privacy practices.
Qualifications & exceptions
Advance notice is promised only for "significant" changes, which the notice does not define.
Legal Rights & Agreement Rules · Context
Using Uber after an update counts as consent to the updated notice, to the extent the law allows
The notice says that using Uber's services after an update constitutes consent to the updated notice, to the extent permitted by law.
Supporting quotations
Use of our services after an update constitutes consent to the updated notice to the extent permitted by law.