Data is kept as long as necessary for the notice's purposes, with periods varying by data type and purpose
Uber retains your data for as long as necessary for the purposes described in the notice. Those periods vary depending on the type of data and the purposes for which Uber collects and keeps it. Users may request account deletion through Uber's apps and websites.
Supporting quotations
Uber retains your data for as long as necessary for the purposes described above. Users may request account deletion through the Uber apps and websites.
Uber retains your data for as long as necessary for the purposes described above. Those periods vary depending on the type of data, and the purposes for which we collect and maintain it.
Retention & Deletion · Company practice
Account data is kept for the life of your account; some data up to 7 years for legal, tax, claims or R&D needs
As examples, Uber keeps data for as long as you maintain your account where needed to provide its service, including account information such as your name, email, phone number and payment information. It keeps data for 7 years from collection (unless you first delete your account) if necessary for tax, insurance, legal or regulatory requirements, subject to its legitimate interests in defending or asserting legal claims, or where necessary for purposes such as research and development.
Supporting quotations
For example, we retain your data:
for as long as you maintain your Uber account (i.e., the life of your account) where it is necessary in order for Uber to provide its service. This includes account information, like your first and last name, email, phone number and payment information.
for 7 years from collection (unless you first delete your Uber account) if necessary for purposes of Uber’s tax, insurance, legal or regulatory requirements; subject to Uber’s legitimate interests in defending against, or asserting, legal claims; or where necessary for purposes such as research and development.
Qualifications & exceptions
The 7-year period applies "unless you first delete your Uber account", but deletion requests have their own exceptions described in the notice.
Retention & Deletion · Company commitment
ID images submitted for legally required alcohol age checks are deleted within 48 hours unless law requires longer
Some data is kept only as long as needed for a specific service or feature. For example, if you submit an image of your ID to verify your age for alcohol delivery where the law requires it, Uber deletes the image within 48 hours unless the law requires longer retention.
Supporting quotations
for only as long as required to enable specific services or features. For example, if you submit an image of your ID to verify your age for purposes of alcohol delivery where required by law, we delete such images within 48 hours unless longer retention is required by law.
Retention & Deletion · Company practice
Retention table: account, demographic and device data for the account's life; location, trip and usage up to 7 years
Uber's retention table lists account, demographic and device data as kept for the life of the account. Communications, location, trip/order and usage data are kept for the sooner of the life of the account or 7 years. Uber may keep data longer or shorter than these periods where required by law.
Supporting quotations
The following table lists Uber’s retention practices with respect to categories of data described above. Uber may retain data for longer, or shorter, than the periods described below where required by law.
Account
Life of account
Communications
The sooner of life of account or 7 years
Demographic
Life of account
Device
Life of account
Location Data
The sooner of life of account or 7 years
Trip/Order
The sooner of life of account or 7 years
Usage Data
The sooner of life of account or 7 years
Qualifications & exceptions
Periods may be longer or shorter where required by law.
Retention & Deletion · Company practice
Government IDs are kept 1 year and user-submitted selfies 3 years
For identity verification data, Uber's retention table lists 1 year for government IDs and 3 years for user-submitted selfies. Uber may keep data longer or shorter where required by law.
Supporting quotations
Identity Verification
1 year for government IDs
3 years for user-submitted selfies
Uber may retain data for longer, or shorter, than the periods described below where required by law.
Qualifications & exceptions
Periods may be longer or shorter where required by law; ID images for alcohol age checks follow a separate 48-hour rule.
Retention & Deletion · Company commitment
Data not needed for service or legal reasons is deleted when no longer necessary; some ad data after about a year
Where Uber does not need your data to provide its services or for tax, insurance, legal or regulatory requirements, it says it will delete the data once it is no longer necessary for the purposes for which it was collected; the periods vary by data type and purpose. For example, Uber generally deletes certain information used to show you personalized marketing and advertising after about one year, if not sooner.
Supporting quotations
Where Uber does not need to retain your data in order for Uber to provide its services, or for purposes of our tax, insurance, legal or regulatory requirements, we will delete your data once no longer necessary for the purposes for which we collected it. Such periods vary depending on the type of data, and the purposes for which we collected it. For example, we generally delete certain information that we use to display personalized marketing and advertising to you after approximately one year, if not sooner.
Qualifications & exceptions
The one-year ad-data deletion is described as what Uber "generally" does for "certain information".
Retention & Deletion · Restriction or exception
After a deletion request Uber keeps data needed for safety, fraud, legal duties or open credits and disputes
After an account deletion request, Uber deletes your account and data except as necessary for safety, security, fraud prevention or legal compliance, or because of issues with your account such as an outstanding credit or an unresolved claim or dispute. For example, if you are banned for serious fraudulent or unsafe behavior, Uber will keep your data after a deletion request to stop you from regaining access to its platform.
Supporting quotations
Following an account deletion request, we delete your account and data, except as necessary for purposes of safety, security, fraud prevention or compliance with legal requirements, or because of issues relating to your account (such as an outstanding credit or an unresolved claim or dispute). For example, if you are banned from Uber’s services because of serious fraudulent or unsafe behavior, Uber will retain your data after an account deletion request to prevent you from re-obtaining access to Uber’s platform.
After deletion, fraud cases keep account, ID, transaction and message data; incidents keep claim-relevant data
When Uber keeps data after a deletion request (for safety, security, fraud prevention, legal compliance or open account issues), what it keeps depends on the reason. If it keeps data because of fraudulent behavior, it keeps data about that behavior and the data needed to prevent you from accessing Uber again, which may include account information, identity verification information, transaction data, and user content and communications data. If you were involved in an incident while using Uber that may lead to litigation or an insurance claim, it keeps the data potentially relevant to that litigation or claim.
Supporting quotations
The data that we retain in such situations varies depending on the purpose for the retention. For example, if we retain your data due to fraudulent behavior, we will retain the data relating to such behavior, and the data that we need to prevent you from further accessing Uber’s platform, which may include your account information, identity verification information, transaction data, and user content and communications data. Similarly, if you are involved in an incident while using Uber that may lead to litigation or an insurance claim, we will retain the data that is potentially relevant to such litigation or insurance claim.
Following an account deletion request, we delete your account and data, except as necessary for purposes of safety, security, fraud prevention or compliance with legal requirements, or because of issues relating to your account (such as an outstanding credit or an unresolved claim or dispute).
Retention & Deletion · Company commitment
Uber generally deletes data within 90 days of an account deletion request, apart from the stated exceptions
Uber says it generally deletes data within 90 days of an account deletion request, except where keeping it is necessary for the reasons the notice gives, such as safety, security, fraud prevention, legal compliance, or an outstanding credit or unresolved claim or dispute.
Supporting quotations
We generally delete data within 90 days of an account deletion request, except where retention is necessary for the above reasons.
Following an account deletion request, we delete your account and data, except as necessary for purposes of safety, security, fraud prevention or compliance with legal requirements, or because of issues relating to your account (such as an outstanding credit or an unresolved claim or dispute).
Qualifications & exceptions
"Generally" means the 90-day period is not stated as absolute.