Visiting the site or apps means IP address and web-log collection; refusing may block use
Whenever you visit the website or use a Venmo app or other Service, Venmo collects your IP address and standard web log information, such as browser type and the pages you viewed, and it may also collect Geolocation Information. If you do not agree to this collection, you may not be able to use the Service.
Supporting quotations
When you visit the website or use one of our mobile applications or other Services, we collect your IP address, and standard web log information, such as your browser type and the pages you accessed on our website.
We also may collect Geolocation Information (defined below).
If you do not agree to our collection of this information, you may not be able to use our Service.
Data Access & Collection · Company practice
Opening an account means giving your phone, device ID, name, address, birth date and SSN
If you open a Venmo account, Venmo collects Account Information (a text-enabled cell phone number and a machine or mobile device ID, among similar information) and Identification Information: your name, street address, email address, date of birth and Social Security number, or another government-issued verification number.
Supporting quotations
If you open a Venmo account, we collect the following information from you:
Account Information - text-enabled cellular/wireless telephone number, machine or mobile device ID and other similar information.
Identification Information - your name, street address, email address, date of birth, and Social Security number ("SSN") (or other governmental issued verification numbers).
Data Access & Collection · Company practice
Device details come from your device and from third parties; your machine ID may be linked to others' machines
Device Information includes your device type, device identification number, Geolocation Information, time zone, language setting, browser type and IP address taken from your phone or computer, plus information from third parties used for transaction processing, identity verification, fraud detection or prevention and similar purposes. For fraud prevention, Venmo may also link your machine ID to the machines of other people who use your same payment cards.
Supporting quotations
(a) from your mobile device or computer such as your device type, machine or mobile device identification number, Geolocation Information, time zone, language setting, browser type, and IP address, and (b) from third parties for purposes of transaction processing, identity verification, fraud detection or prevention and other similar purposes.
For fraud prevention purposes, we also may link your machine ID with the machines of others who use your same payment cards.
Data Access & Collection · Company practice
Precise location is collected for fraud and risk; extra location uses can be limited in device settings
Geolocation Information means data that identifies your location with reasonable specificity, such as GPS, Wi-Fi or cell-tower coordinates. Venmo says it will collect this for fraud and risk purposes. Some Services may also ask your permission, through your device settings, to use your current location to enhance the Services. If you do not agree to location collection, the Services may not work properly. The Statement points to your device settings, not a Venmo setting, for restricting location collection used to enhance the Services; it does not describe a way to stop the fraud-and-risk collection.
Supporting quotations
Geolocation Information - information that identifies with reasonable specificity your location by using, for instance, longitude and latitude coordinates obtained through GPS, Wi-Fi, or cell site triangulation.
We will collect this data for fraud and risk purposes.
In addition, some of our Services may ask you for permission to disclose your current location within your device settings to enhance our Services.
If you do not agree to our collection of Geolocation Information, our Services may not function properly when you try to use them.
For information about your ability to restrict the collection and use of Geolocation Information to enhance our Services, please refer to the settings available in your device.
Not stated here
Whether fraud-and-risk location collection happens without device permission is not stated; the California notice lists geolocation as collected "with consent".
Cross-references
contrast (model-proposed): California table: location data is collected only if you choose to share it, and may reach affiliates — contrast: The main Statement says Venmo will collect precise location for fraud and risk purposes and that refusing may stop Services working, while the California table labels geolocation as collected with consent and only from you if you elect to disclose it. The two descriptions pull in different directions; the source does not reconcile them.
Data Access & Collection · Company practice
With your consent, Venmo may collect social-network data such as your Facebook friends list
With your consent, Venmo may collect information from social networks, such as your Facebook Connect credentials and email account information. If you authorize Facebook Connect, Venmo gets your email address, Facebook friends list and public profile, including your profile picture. You can also import data from other social and email services such as Twitter and FourSquare. Venmo says this contact information helps you find friends to invite and pay, and also helps Venmo improve the Services and fight fraud.
Supporting quotations
Social Web Information - with your consent, we may also collect information from social networks, such as your Facebook Connect credentials and email account information.
If you authorize Facebook Connect, the plug in allows us access to your email address, Facebook friends list, and public profile (including profile picture).
We also allow you to import data from other social web services, including but not limited to Twitter, FourSquare, and email service providers.
Social and e-mail contact information helps you connect to friends and contacts for invitation and payment transmission purposes (as well as helping us improve the Services and fight fraud).
Data Access & Collection · Company practice
With your consent, Venmo collects face scans to authenticate you and manage fraud
When you consent in the app experience, Venmo collects face scans to authenticate your account and to manage fraud and risk.
Supporting quotations
Biometric Information - when you consent in the user experience, we collect face scans to authenticate your account and manage fraud and risk.
Not stated here
How long face scans are kept is not stated separately from the general retention rule.
Data Access & Collection · Company practice
Calls with customer service are recorded and your messages, surveys and repayment history are kept
Venmo collects call recordings when you talk to customer service or sales. When you contact Venmo it also collects your survey responses, recorded conversations, chats, email correspondence, account status, repayment history, and any information about other people you choose to share.
Supporting quotations
Audio, electronic, visual or similar information - Call recordings when you talk to customer service or sales.
Information you provide when you contact us – your response to surveys, recorded conversations, chat conversations with us, email correspondence with us, account status, repayment history, information about others if you choose to share it with us.
Data Access & Collection · Company practice
Business details, including taxpayer ID numbers, are collected
Venmo lists professional or employment information it collects, including business information, contact emails, phone numbers and taxpayer ID numbers.
Supporting quotations
Professional or employment information – including business information, contact emails, phone numbers and taxpayer ID numbers.
Not stated here
The Statement does not say which users or account types this applies to, for example only business profiles.
Data Access & Collection · Company practice
Venmo may also get your data from data brokers, credit bureaus, ad networks and others
Venmo may collect any of the listed categories of data from third parties, including service providers, internet service providers, partners and merchants, credit reporting agencies, government entities, data brokers, data analytics providers, advertising networks, payment networks and financial institutions. It may also obtain information about you from identity verification, fraud prevention and similar services.
Supporting quotations
We may also collect the above data from other third parties, including service providers, internet service providers, partners and merchants, credit reporting agencies, government entities, data brokers, data analytics providers, advertising networks, payment networks and financial institutions.
We may also obtain information about you from third parties such as identity verification, fraud prevention and similar services.
Data Access & Collection · Company practice
For Visa+ payments, Venmo receives the recipient's name and payment details from Visa and wallets
For Visa+ transfers, Venmo will receive the recipient's name and payment information from Visa and from third-party digital wallets participating in Visa+, to process and match Visa+ payments between those wallets and Venmo. This applies to recipients who may not have a Venmo account.
Supporting quotations
In particular, for Visa+ we will receive the Recipient’s name and payment information from Visa and third-party Visa+ participating digital wallets for the purpose of processing and matching Visa+ payment transactions between participating digital wallets and Venmo.
Data Access & Collection · Company practice
Your account transactions are collected; location and device data may be collected for fraud prevention
While you use the Services, Venmo collects information about your account transactions. It may also collect Geolocation Information and information about your computer, operating system or other access device for fraud prevention and similar purposes; elsewhere Venmo says it will collect location data for fraud and risk purposes.
Supporting quotations
When you are using the Services, we collect information about your account transactions and we may collect Geolocation Information and/or information about your computer or your operating systems or other access device for fraud prevention and other similar purposes.
We will collect this data for fraud and risk purposes.
Data Access & Collection · Company practice
Venmo may collect more information in ways this policy does not describe
The collection list is not exhaustive: Venmo says it may collect additional information from or about you in other ways not specifically described. Its examples are contacts with customer support, survey results, and your use of PayPal or another PayPal service.
Supporting quotations
Finally, we may collect additional information from or about you in other ways not specifically described here.
For example, we may collect information related to your contact with our customer support team, store results when you respond to a survey, or when you use PayPal or another PayPal service.
Not stated here
What other undescribed collection occurs is, by its terms, not stated.
Data Access & Collection · Company practice
For Teen Accounts, Venmo collects identifiers from the adult, plus device and usage data
For a Teen Account, the Account Holder provides the teen's name, birthday, address and phone number. The teen creates a username and password and provides an email address when signing up for app access, and can change the name displayed to other users. Venmo also collects device information, such as device type and IP address, and internet or network activity: interactions with the Services, page response times, download errors, dates and times of use, page load and view statistics and other usage information.
Supporting quotations
Identifiers: An Account Holder provides your name, birthday, address, and phone number. You will create a username/password for online account access. You will also provide your email address when you sign up for access to the app.
When you use your Teen Account, you can make changes to your name that is displayed to other users.
Device Information: Information about your mobile device or computer such as your device type and IP address.
Internet or network activity: Interactions with our Services, Information about response time for web pages, download errors, date and time when you used the Teen Account, statistics regarding how pages are loaded or viewed, and other usage information.
Data Access & Collection · Company practice
Information collected and shared can include SSN, balances, transaction history and credit scores
Under the consumer notice, the types of personal information Venmo collects and shares depend on the product or service you have or use, and can include your Social Security number and account balances, payment or transaction history, and credit history or credit scores. The notice repeats that sharing continues as described after you are no longer a customer.
Supporting quotations
The types of personal information we collect and share depend on the product or service you have or you may use with us. This information can include:
Social Security number and account balances
Payment history or transaction history
Credit history or credit scores
When you are no longer our customer, we continue to share your information as described in this notice.
What?
Data Access & Collection · Company practice
Venmo collects data when you open an account, link cards or move money, and from credit bureaus and others
The consumer notice gives examples of when Venmo collects your personal information: when you open an account or provide account information, link a credit or debit card or give contact information, and send or receive funds. Venmo also collects your personal information from others, such as credit bureaus, affiliates, partners and merchants, or other companies.
Supporting quotations
We collect your personal information, for example, when you
open an account or provide account information
link your credit or debit card to your Venmo account or give us your contact information
use your Venmo account to send or receive funds
We also collect your personal information from others, such as credit bureaus, affiliates, partners and merchants, or other companies.
How does Venmo collect my personal information?
Data Access & Collection · Company practice
California table: identifiers, including SSN and passport number, come from you, merchants and ad networks
Category A in the California table covers identifiers such as real name, alias, phone number, postal address, online identifiers, IP address, email, account name, Social Security number, driver's license number and passport number. Venmo lists their sources as you (when you use the Services), partners and merchants, service providers, financial institutions, social networks (with your consent) and advertising networks. The purposes listed are providing the Services and support, processing and matching transactions and sending notices, resolving disputes, collecting fees and troubleshooting, preventing fraud and enforcing the User Agreement, creating account connections, personalizing and improving the services and sending location-based options, sending product updates, verifying information with third parties, and performing duties required by law.
Supporting quotations
A. Identifiers such as a real name, alias, telephone number, postal address, unique personal identifier, online identifier, Internet Protocol address, email address, account name, social security number, driver’s license number, passport number, or other similar identifiers.
from you when you use our Services
partners and merchants
service providers
financial institutions
social networks, with your consent
advertising networks
provide the Services and customer support
process and match transactions and send notices about your transactions or your network activity
resolve disputes, collect fees, and troubleshoot problems
prevent potentially fraudulent, prohibited or illegal activities, and enforce our User Agreement
create an account connection between your Venmo account and a third-party account or platform
customize, personalize, measure, and improve our services and the content and layout of our website and send you or Venmo users location-based options
send you updates about new products and services that we are offering to customers
compare information for accuracy and verify it with third parties
perform other duties as required by law
Data Access & Collection · Company practice
California table: financial, ID and medical details in the statutory category come from you, merchants and banks
Category B in the California table is personal information described in subdivision (e) of Section 1798.80, which the notice quotes as information identifying or associated with a particular individual, including name, signature, Social Security number, physical characteristics, address, phone, passport and driver's license or state ID numbers, education, employment and employment history, bank account, credit and debit card numbers or other financial information, and medical information; it excludes lawfully public government-record information. The listed sources are you, partners and merchants, service providers and financial institutions. Listed purposes begin with providing the Services and support and processing transactions and sending notices; the remaining purposes continue in the next part of the table.
Supporting quotations
B. Any categories of personal information described in subdivision (e) of Section 1798.80: “Personal information” means any information that identifies, relates to, describes, or is capable of being associated with, a particular individual, including, but not limited to, his or her name, signature, social security number, physical characteristics or description, address, telephone number, passport number, driver’s license or state identification card number, education, employment, employment history, bank account number, credit card number, debit card number, or any other financial information, medical information. “Personal information” does not include publicly available information that is lawfully made available to the general public from federal, state, or local government records.
from you when you use our Services
partners and merchants
service providers
financial institutions
provide the Services and customer support
process transactions and send notices about your transactions or your network activity
Not stated here
The cited California statute is not supplied; only the definition text quoted in the table is analyzed.
The table lists "medical information" within the quoted definition but does not say whether Venmo actually collects medical information.
Data Access & Collection · Company practice
California table: age, national origin, citizenship and military status are collected and may go to affiliates
Category C covers characteristics of protected classifications under California or federal law, including age or date of birth, national origin, disability, citizenship and military status. The table lists you and service providers as sources. Listed purposes are providing the Services, preventing fraud and enforcing the User Agreement, sending product updates, verifying information with third parties, and legal duties. Listed recipients are PayPal, Inc. and its controlled affiliates and subsidiaries, service providers, financial institutions, third parties for business purposes or as permitted or required by law, and law enforcement, government officials or other third parties.
Supporting quotations
C. Characteristics of protected classifications under California or federal law, including age or date of birth, national origin, disability, citizenship, military status.
from you when you use our Services
service providers
provide the Services
prevent potentially fraudulent, prohibited or illegal activities, and enforce our User Agreement
send you updates about new products and services that we are offering to customers
compare information for accuracy and verify it with third parties
perform other duties as required by law
PayPal, Inc. and affiliates and subsidiaries it controls
service providers
financial institutions
third parties for our business purposes or as permitted or required by law
law enforcement, government officials, or other third parties
Not stated here
The table does not say which of these characteristics Venmo actually holds for a given user.
Data Access & Collection · Company practice
California table: purchase history comes from you, merchants, banks and other users of business profiles
Category D is commercial information, such as products or services purchased, obtained or considered and other purchasing or consuming histories or tendencies. Listed sources are you, partners and merchants, service providers, financial institutions, and other Venmo users if you have a business profile. Listed purposes are providing the Services and support, processing transactions and sending notices, resolving disputes and collecting fees, preventing fraud and enforcing the User Agreement, creating account connections, personalizing and improving the services, sending product updates, verifying information with third parties, and legal duties.
Supporting quotations
D. Commercial information, including products or services purchased, obtained, or considered, or other purchasing or consuming histories or tendencies.
from you when you use our Services
partners and merchants
service providers
financial institution
Other Venmo users if you have a business profile
provide the Services and customer support
process transactions and send notices about your transactions or your network activity
resolve disputes, collect fees, and troubleshoot problems
prevent potentially fraudulent, prohibited or illegal activities, and enforce our User Agreement
create an account connection between your Venmo account and a third-party account or platform
customize, personalize, measure, and improve our services and the content and layout of our website
send you updates about new products and services that we are offering to customers
compare information for accuracy and verify it with third parties
perform other duties as required by law
Data Access & Collection · Company practice
California table: browsing and app activity comes from you, merchants, providers and operating systems
Category E is internet or other electronic network activity, including browsing history, search history and interactions with a website, app or advertisement. Listed sources are you, partners and merchants, service providers and operating systems. Listed purposes are providing the Services and support, processing transactions and sending notices, resolving disputes and collecting fees, preventing fraud and enforcing the User Agreement, creating account connections, personalizing and improving the services, sending product updates, verifying information with third parties, and legal duties. Its recipients are listed in the next part of the table.
Supporting quotations
E. Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information regarding a consumer’s interaction with an Internet Web site, application, or advertisement.
from you when you use our Services
partners and merchants
service providers
operating systems
provide the Services and customer support
process transactions and send notices about your transactions or your network activity
resolve disputes, collect fees, and troubleshoot problems
prevent potentially fraudulent, prohibited or illegal activities, and enforce our User Agreement
create an account connection between your Venmo account and a third-party account or platform
customize, personalize, measure, and improve our services and the content and layout of our website
send you updates about new products and services that we are offering to customers
compare information for accuracy and verify it with third parties
perform other duties as required by law
Data Access & Collection · Company practice
California table: location data is collected only if you choose to share it, and may reach affiliates
Category F is geolocation data, described as collected with consent. The California table lists its sources as you, if you elect to disclose it, and service providers. Listed purposes are enhancing security and providing location-based options, functionality, offers, advertising, search results or other content, and preventing fraud and enforcing the User Agreement. Listed recipients are PayPal, Inc. and its controlled affiliates and subsidiaries, service providers, third parties for business purposes or as permitted or required by law, and law enforcement, government officials or other third parties.
Supporting quotations
F. Geolocation data, with consent.
from you if you elect to disclose this information
service providers
to enhance the security of Services, provide you with location-based options, functionality, offers, advertising, search results, or other location-based content
prevent potentially fraudulent, prohibited or illegal activities, and enforce our User Agreement
PayPal, Inc. and affiliates and subsidiaries it controls
service providers
third parties for our business purposes or as permitted or required by law
law enforcement, government officials, or other third parties
Not stated here
The table describes location collection as consent-based while the main Statement says location is collected for fraud and risk purposes; how those fit together is not explained.
Data Access & Collection · Company practice
California table: call recordings and similar audio or visual data are used for support, disputes and fraud
Category G covers audio, electronic, visual or similar information. The California table lists you as the source. Listed purposes are providing the Services and support, processing transactions, resolving disputes and collecting fees, preventing fraud and enforcing the User Agreement, verifying information with third parties and legal duties. Listed recipients are PayPal, Inc. and its controlled affiliates and subsidiaries, service providers, third parties for business purposes or as permitted or required by law, and law enforcement, government officials or other third parties.
Supporting quotations
G. Audio, electronic, visual, or similar information.
from you when you use our Services
provide the Services and customer support
process transactions
resolve disputes, collect fees, and troubleshoot problems
prevent potentially fraudulent, prohibited or illegal activities, and enforce our User Agreement
compare information for accuracy and verify it with third parties
perform other duties as required by law
PayPal, Inc. and affiliates and subsidiaries it controls
service providers
third parties for our business purposes or as permitted or required by law
law enforcement, government officials, or other third parties
Data Access & Collection · Company practice
California table: biometric data comes from you with consent and goes only to service providers
Category H is biometric information. The California table lists its source as you, when you consent and request certain services. Listed purposes are providing the Services, preventing fraud and enforcing the User Agreement, and legal duties. The only listed recipient category is service providers.
Supporting quotations
H. Biometric information
From you when you consent and request certain services from
Provide the Services
Prevent potentially fraudulent, prohibited or illegal activities, and enforce our User Agreement
Perform other duties as required by law
Service Providers
Not stated here
The source cell ends mid-sentence ("request certain services from"), so the services it refers to are not identified in the supplied text.
Data Access & Collection · Company practice
California table: SSN, government ID, bank and card numbers and location are also used for personalization
Category J, sensitive personal information, lists Social Security number, government-issued identification, bank account and routing numbers, credit and debit card information, and geolocation (with consent). Listed sources are you, partners and merchants, and service providers. Listed purposes are providing the Services, preventing fraud and enforcing the User Agreement, customizing, personalizing, measuring and improving the services and website, sending product updates, and legal duties.
Supporting quotations
J. Sensitive Personal Information
Social Security number
Government-issued identification
Bank account and routing numbers
Credit and debit card information
Geolocation, with consent
from you when you use our Services
partners and merchants
service providers
provide the Services
prevent potentially fraudulent, prohibited, or illegal activities, and enforce our User Agreement
customize, personalize, measure, and improve our services and the content and layout of our website
send you updates about new products and services that we are offering to customers