Privacy Policy

Venmo · agreement dated November 17, 2025 · Official agreement

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9 of 99 cards in Use & Processing

Use & Processing · Context

"Personal information" means identifying data; aggregated or anonymized data is excluded

In this Statement, "personal information" means information that can be associated with a specific person and used to identify that person. Venmo does not treat information that has been aggregated and/or anonymized so that it does not identify a specific person as personal information, so the Statement's commitments about personal information do not reach that data.

Supporting quotations

we use the term "personal information" to describe information that can be associated with a specific person and can be used to identify that person.
We do not consider personal information to include information that has been aggregated and/or anonymized so that it does not identify a specific person.

Not stated here

  • The Statement does not say how it uses or discloses aggregated or anonymized information.

Use & Processing · Company practice

Venmo and its partners use cookies, including for advertising; declining may limit the Services

When you visit or use the Services, or visit a third-party website for which Venmo provides online services, Venmo and certain business partners and vendors may use cookies and other tracking technologies. Venmo uses them to recognize you, customize Services, content and advertising, measure promotions, run analytics, mitigate risk and fraud, and promote trust and safety. Some Services only work with cookies, so disabling or declining them may limit or prevent your use. Details are in a separate Statement on Cookies and Tracking Technologies, which was not supplied with this policy.

Supporting quotations

When you visit or use our Services, or visit a third-party website for which we provide online services, we and certain business partners and vendors may use cookies and other tracking technologies (collectively, "Cookies").
We use Cookies to recognize you as a customer; customize Services, other content and advertising, measure the effectiveness of promotions, perform a wide range of analytics, mitigate risk and prevent potential fraud, and to promote trust and safety across our Services.
Certain Services are only available through the use of Cookies, so if you choose to disable or decline Cookies, your use of certain Services may be limited or not possible.
Please review our Statement on Cookies and Tracking Technologies to learn more about how we use Cookies.

Not stated here

  • The linked Statement on Cookies and Tracking Technologies was not supplied, so its cookie list and choices are not analyzed here.

Cross-references

  • contrast (model-proposed): Venmo says it does not sell or share personal information, including for cross-context advertising — contrast: Venmo says it and certain business partners and vendors use cookies, including on third-party websites, to customize advertising, while the California notice says Venmo does not "share" personal information, meaning targeted advertising based on activity across websites. The supplied text does not explain how the partner cookies fit that statement; the linked cookie statement was not supplied.

Use & Processing · Company practice

Venmo ignores browser Do Not Track signals

Do Not Track is an optional browser setting for expressing tracking preferences to advertisers and other third parties. Venmo does not respond to Do Not Track signals.

Supporting quotations

We do not respond to DNT signals.
Do Not Track ("DNT") is an optional browser setting that allows you to express your preferences regarding tracking by advertisers and other third parties.

Use & Processing · Permission or license

Your data may be used to run the Services, process and match payments, resolve disputes and collect fees

Venmo says its primary purpose in collecting personal information is to provide a safe, smooth and customized experience. It may use your personal information to provide the Services and support you request; process transactions and match payments, including Visa+ payments to people without Venmo and matching them to participating wallets; send notices about your transactions or network activity; resolve disputes, collect fees and troubleshoot; compare information for accuracy and verify it with third parties; and perform other duties required by law.

Supporting quotations

Our primary business purpose in collecting personal information is to provide you with a safe, smooth, efficient, fun and customized experience. We may use your personal information to:
provide the Services and customer support you request;
process transactions and match payments, including payments performed by you through Visa+ when paying non-Venmo users and matching of such payments to participating digital wallets, and to send notices about your transactions or your network activity;
resolve disputes, collect fees, and troubleshoot problems;
compare information for accuracy and verify it with third parties;
perform other duties as required by law;

Use & Processing · Permission or license

Your data may be used to personalize the Services, show location-based promotions and send product updates

Venmo may use your personal information to customize, personalize, measure and improve its services and website, including showing you location-based promotions and business profiles, and to send you updates about new products and services it offers.

Supporting quotations

customize, personalize, measure, and improve our services and the content and layout of our website, including showing you location-based promotions and business profiles;
send you updates about new products and services that we are offering to customers;

Use & Processing · Permission or license

Location you choose to share is used for security and may drive location-based offers and ads

If you choose to disclose your Geolocation Information, Venmo will use it to enhance the security of the Services and may use it to give you location-based options, functionality, offers, advertising, search results or other location-based content.

Supporting quotations

if you elect to disclose your Geolocation Information, we will use this information to enhance the security of the Services and we may use this information to provide you with location-based options, functionality, offers, advertising, search results, or other location-based content;

Use & Processing · Company practice

Teen data is collected to run the account and also for analysis, research and moving to an adult account

Venmo says it collects from Teen Users only the data necessary to use the Teen Account, such as sending or receiving money or paying an authorized merchant online, in an app or in person with a Venmo QR code. It also collects data to manage and improve the Services: customer analysis, transitioning the teen to an adult account once at least the age of majority, and internal operations such as troubleshooting, data analysis, testing, research and statistics.

Supporting quotations

To provide our Services: We only collect data from Teen Users that is necessary to interact with the Teen Account, such as to enable you to send or receive money or use Venmo as payment method at checkout at an authorized merchant's website or mobile app or in-person by using a Venmo QR code.
To manage and improve our Services: We collect data to conduct customer analysis, provide our Services, to transition to an adult account after teen is at least the age of majority and to support internal operations, for example troubleshooting, data analysis, testing, research, and statistical purposes.

Not stated here

  • How the "only necessary data" statement relates to collection for customer analysis and research is not explained.

Use & Processing · Permission or license

Personal information may be transferred to other countries for customer service or processing

Venmo may transfer personal information to other countries, for example for customer service or to process transactions. This sentence sits in the consumer notice box titled "California and Vermont Information", but its wording is not limited to residents of those states.

Supporting quotations

We may transfer personal information to other countries, for example, for customer service or to process transactions.
California and Vermont Information

Not stated here

  • Which countries and what safeguards apply to transfers are not stated.

Use & Processing · Company practice

California table: statutory-category data is also used for fraud, account connections, personalization and updates

For category B (personal information described in subdivision (e) of Section 1798.80, such as financial account and card numbers, ID numbers and similar details), the California table's remaining listed purposes are resolving disputes, collecting fees and troubleshooting; preventing fraud and enforcing the User Agreement; creating account connections; customizing, personalizing, measuring and improving the services and sending location-based options; sending product updates; verifying information with third parties; and performing duties required by law.

Supporting quotations

B. Any categories of personal information described in subdivision (e) of Section 1798.80
resolve disputes, collect fees, and troubleshoot problems
prevent potentially fraudulent, prohibited or illegal activities, and enforce our User Agreement
create an account connection between your Venmo account and a third-party account or platform
customize, personalize, measure, and improve our services and the content and layout of our website and send you or Venmo users location-based options
send you updates about new products and services that we are offering to customers
compare information for accuracy and verify it with third parties
perform other duties as required by law