Xfinity Residential Services Agreement

Xfinity · Official agreement

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3 of 77 cards in Data Access & Collection

Data Access & Collection · Permission or license

Credit Experience Inquiries, File Retention, and Non-Discrimination

Subscribers authorize Comcast to make inquiries, obtain credit experience information from third parties, enter it into account files, and disclose it to third parties for reasonable business purposes. Risk assessments comply with applicable laws, and credit inquiries/deposit policies do not discriminate on protected demographic bases.

Supporting quotations

YOU AUTHORIZE US TO MAKE INQUIRIES AND TO RECEIVE INFORMATION ABOUT YOUR CREDIT EXPERIENCE FROM OTHERS, TO ENTER THIS INFORMATION IN YOUR FILE, AND TO DISCLOSE THIS INFORMATION TO APPROPRIATE THIRD PARTIES FOR REASONABLE BUSINESS PURPOSES.We will not discriminate in the application of our credit inquiries and deposit policy on the basis of race, color, sex, creed, religion, nationality, sexual orientation, or marital status. We (or third-party credit bureaus) will conduct risk assessments in accordance with all applicable laws.

Qualifications & exceptions

  • Authorized for reasonable business purposes
  • Non-discrimination on race, sex, religion, marital status, or other protected classes
  • Risk assessments conducted in accordance with applicable law

Data Access & Collection · Company commitment

Monitoring and Recording of Communications Across Any Medium

In accordance with its Privacy Policy, Comcast and its agents may monitor and record any telephone calls or other communications across any medium between Comcast and the customer, customer agents, users of customer services or customer equipment, or any phone number associated with the account.

Supporting quotations

You agree that, in accordance with our Privacy Policy, located at [xfinity.com/privacy/policy](https://www.xfinity.com/privacy/policy), we (and our agents) may monitor and record any telephone calls or other communications, regardless of medium (a) between us (and our agents) and you or your agents, or (b) between us (and our agents) and any user of your Services or Customer Equipment, or any phone number associated with your account.

Qualifications & exceptions

  • Governed by Xfinity Privacy Policy at xfinity.com/privacy/policy
  • Applies to telephone calls and communications across any medium
  • Includes communications with customer, agents, users of equipment, or associated phone numbers