13 of 49 cards in Data Access & Collection
Data Access & Collection · Company practice
When you create an account, Z.ai collects the information you provide, including email address and password and, where applicable, date of birth and username.
Account information. We collect information that you provide when you set up an account, such as your date of birth (where applicable), username (where applicable), email address, and password.
Data Access & Collection · Company practice
Z.ai collects what you send when contacting it, including contact details, feedback, inquiries, message contents and any proof of identity or age you provide.
Communication Information. When you contact us, we collect the information you send us, such as proof of identity or age, contact details, feedback or inquiries and the contents of any messages you send.
Data Access & Collection · Company practice
User content includes text prompts, images and other data you input. Z.ai says it processes that information in real time to provide the service; this statement alone does not promise immediate deletion or restrict all later uses.
User Content. This includes any text prompts, images, or other data you input. This information is processed in real-time to provide you with the Service.
Data Access & Collection · Company practice
Z.ai automatically collects IP addresses, unique device identifiers and cookies. Subject to device or browser permissions, it also receives device and browser details, referring pages, network and carrier details, time zone, IP-derived location and identifiers, including advertising and probabilistic identifiers.
We automatically collect certain information from you when you use the Services, including internet or other network activity information such as your IP address, unique device identifiers, and cookies.
Device and Network Information. In accordance with the permissions set on your device or browser, your device or browser automatically provides us with information regarding the timing and manner in which you install, access, or use our Services. This information may include details such as your device type, operating system, browser data and referring web pages, mobile network and connection details, mobile carrier or internet service provider (ISP), time zone configuration, IP address (including location information inferred from your IP address), and various identifiers (such as device or advertising identifiers, probabilistic identifiers, and other unique personal or online identifiers).
Data Access & Collection · Company practice
Usage information includes access dates and times, browsing history, clicked links, viewed pages and information about service use and device technology.
Usage Information. We collect information about your use of the Services, such as the dates and times of access, browsing history, information about the links you click, pages you view, and other information about how you use the Services, and technology on the devices you use to access the Services.
Data Access & Collection · Company practice
Z.ai collects performance logs. If an error occurs, it may collect error details, time, the active feature, application state and communications or content present at the time.
Log Information. We collect information about how our Services are performing when you use them. This information includes log files. In the event that you or your device encounters an error, we may collect details about the error, the time it occurred, the feature in use at that moment, the application's state when the error happened, and any communications or content present at the time of the error.
Data Access & Collection · Company practice
Z.ai uses cookies and similar tracking technologies to operate and provide the service, including remembering language preferences and security. It says it obtains consent where law requires and refers users to Chapter 10 for browser controls.
Cookies & Similar Technologies. We use cookies and similar tracking technologies to operate and provide the Service. For example, we use cookies to remember your language preferences, and for security purposes. We will obtain your consent to our use of cookies where required by law. For more information about cookie and instructions on how to set up your browser to accept, delete or disable cookies, see Chapter 10.
Data Access & Collection · Company practice
Z.ai receives information from trusted partners, including security partners, to protect the service against fraud, abuse and other security threats.
Security Information. We receive information from our trusted partners, such as security partners, to protect against fraud, abuse, and other security threats to our Services.
Data Access & Collection · Company practice
Z.ai may obtain publicly available information from Internet sources to train its models and provide services. This statement concerns public-source information.
Public Information. We may obtain publicly available information via the Internet sources in order to train our models and provide services.
Data Access & Collection · Company practice
Z.ai may collect information from service access or use through cookies and similar technologies. Browser cookies store information for record keeping and may retrieve previously supplied information for personalization. Persistent cookies may last across sessions; session cookies are generally deleted when the browser closes.
We may use cookies and similar technologies to gather information resulting from access and/or use of our Services. The technologies we use may include:
Cookies or Browser Cookies: Cookies are small text files stored in your computing or other electronic devices when you visit our website and platforms for record keeping purposes. Cookies can allow us to provide you with a personalized user experience, such as by allowing us to retrieve information which you previously provided us. Cookies can be "Persistent" or "Session" Cookies. Persistent Cookies may remain on your personal computer or mobile device across browsing sessions, while Session Cookies are generally deleted as soon as you close your web browser.
Data Access & Collection · Company practice
Z.ai may use cookies and similar technologies to analyze trends, administer the website, monitor interactions and understand engagement. Automatically collected technical data may include IP address, browser, ISP, referring and exit pages, accessed files, operating system, timestamps and clickstream data, to understand aggregate usage and optimize services.
We may also use cookies and similar tracking technologies to analyze usage trends, administer the website, monitor user interactions within the Services, and gain insights into how users engage with our offerings. To support these purposes, we may automatically collect certain technical information, which helps us understand aggregate usage patterns and optimize our Services. This information may include your Internet Protocol (IP) address, browser type, Internet Service Provider (ISP), referring and exit pages, files accessed on our website (e.g., HTML pages and graphics), operating system, date and time stamps, and clickstream data.
Data Access & Collection · Company practice
Some service sections may contain web beacons, also called clear GIFs or pixel tags, to count page visitors, understand use and popularity, and improve performance and reliability.
Web Beacons: Certain sections of our services may contain small electronic files known as web beacons (also referred to as clear GIFs, pixel tags, and single-pixel GIFs) that permit us, for example, to count users who have visited those pages and understand how our Services are used (for example, to assess the popularity of certain pages and services) and to improve the performance and reliability of our Services.
Data Access & Collection · User right or choice
You can manage cookie preferences and features through common browser settings. Z.ai says it respects your expressed choices in accordance with applicable laws. Disabling, deleting or refusing cookies can stop some service features from functioning properly. The policy points to browser help and disclaims responsibility for linked third-party information’s accuracy, reliability and completeness.
You can manage your cookie preferences or enable cookie-related features through the settings available in commonly used web browsers. We will respect your choices regarding the use of cookies and similar technologies in accordance with applicable laws and your expressed preferences.
Please note that certain features of our Services rely on the use of cookies. If you choose to disable or delete cookies, or do not consent to their use, some parts of the Services may not function properly or as intended. For guidance on how to manage cookies, please refer to the help documentation provided by your browser. For your convenience, we have included links to cookie management instructions for popular browsers. However, we are not responsible for the accuracy, reliability, or completeness of any third-party content linked therein.