Personal data supports operation and improvement; de-identified data may be reused
Z.ai uses information to operate, provide, develop and improve the service. It may aggregate or anonymize personal data so it no longer identifies you and use it for those purposes, including usage analysis, features and research. It commits to keeping that data de-identified and not attempting re-identification unless required by law.
Supporting quotations
We use your information to operate, provide, develop, and improve the Service, including for the following purposes set out in the table below. We may also aggregate or anonymize Personal Data in such a way that it no longer identifies you and use this data for the purposes mentioned above, such as analyzing how our Services are being utilized, enhancing and adding new features, and conducting research. We will keep and use the anonymized data in its de-identified form and will not attempt to re-identify it, unless required by law.
Use & Processing · Company practice
Service delivery relies on contract necessity
For providing, analyzing and maintaining the service, the table lists account and communication information, data from other sources, logs, usage, device/network information, cookies and payment personal data, depending on the activity. The stated basis is necessity to perform a contract, with processing prompts to return a response as an example.
Supporting quotations
To provide, analyze, and maintain our Services
Account Information
Communication Information
Data We Receive from Other Sources
Log Information
Usage Information
Device and Network Information
Cookies and Similar Technologies
Payment Personal Data
Where necessary to perform a contract with you, such as processing a user’s prompts to provide a response.
Use & Processing · Company practice
Improvement and model training rely on stated legitimate interests
For improvement, development and research, the table lists account and communication information, other-source data, logs, usage, device/network information and cookies, depending on the activity. It cites necessity for the legitimate interests of Z.ai, third parties and broader society, including developing, improving or promoting services and training or improving models. This does not identify every input as training data or promise an opt-out.
Supporting quotations
To improve and develop our Services and conduct research
Account Information
Communication Information
Data We Receive from Other Sources
Log Information
Usage Information
Device and Network Information
Cookies and Similar Technologies
Where necessary for our legitimate interests and those of third parties and broader society, including in developing, improving, or promoting our Services, such as when we train and improve our models.
Use & Processing · Company practice
Communication uses contract necessity or requested consent
For service and event communications, the table lists account and communication information, logs, usage, device/network information and cookies, depending on the activity. Contract necessity covers examples such as technical announcements; when Z.ai asks for consent to a stated purpose, consent covers examples such as certain marketing communications. The table does not say all communications use consent.
Supporting quotations
To communicate with you, including to send you information about our Services and events
Account Information
Communication Information
Log Information
Usage Information
Device and Network Information
Cookies and Similar Technologies
Where necessary to perform a contract with you, such as processing your contact information to send you a technical announcement about the Services.
Your consent when we ask for it to process your Personal Data for a specific purpose that we communicate to you, such as processing your contact information to send you certain forms of marketing communications.
Use & Processing · User right or choice
An applicable objection right has overriding-ground exceptions
Where the objection right applies, you can object to personal-data processing, including profiling based on public or legitimate interest. Z.ai says it will stop unless it demonstrates compelling legitimate grounds overriding your interests, rights and freedoms, or processing is for establishing, exercising or defending legal claims.
Supporting quotations
Depending on where you live, you may have certain rights with respect to your personal information, such as the right to know how we collect and use your personal information. You may also have the right to access, change, oppose, request a copy of your authorization, file complaints before the competent authorities, withdraw your consent, or limit our collection and use of your personal information as well as to request that we delete it, and potentially others. In certain circumstances, you can also ask us to provide additional information about our collection and use of your personal information. Please note that your exercise of certain rights may impact your ability to use some or all of Services' features and functionalities.
Objection: the right to object to processing of your personal data, including profiling conducted on grounds of public or legitimate interest. In places where such a right applies, we will no longer process the personal data in case of such objection unless we demonstrate compelling legitimate grounds for the processing which override your interests, rights, and freedoms, or for the establishment, exercise or defense of legal claims.
Processing may be restricted in certain circumstances
Depending on where you live, you may have a right to restrict processing in certain circumstances. This passage does not specify all qualifying circumstances.
Supporting quotations
Depending on where you live, you may have certain rights with respect to your personal information, such as the right to know how we collect and use your personal information. You may also have the right to access, change, oppose, request a copy of your authorization, file complaints before the competent authorities, withdraw your consent, or limit our collection and use of your personal information as well as to request that we delete it, and potentially others. In certain circumstances, you can also ask us to provide additional information about our collection and use of your personal information. Please note that your exercise of certain rights may impact your ability to use some or all of Services' features and functionalities.
Restriction: the right to restrict our processing of your personal data in certain circumstances.
Use & Processing · User right or choice
Consent can be withdrawn for consent-based processing
Where processing is based on your consent, you have the right to withdraw it. Withdrawal does not affect the lawfulness of processing performed on consent before withdrawal.
Supporting quotations
Withdrawal of consent. Where our processing of your personal data is based on consent, you have the right to withdraw your consent. The withdrawal of consent will not affect the lawfulness of processing based on consent before its withdrawal.
Cross-references
qualifies (model-proposed): Communication uses contract necessity or requested consent — qualifies: Consent can be withdrawn for consent-based communications, without undoing lawful prior processing or the separately stated contract basis.