Terms of Service

WhatsApp · agreement dated January 4, 2021 · Official agreement

Read the agreement

7 of 47 cards in Account & Service Control

Account & Service Control · Restriction or exception

Mandatory mobile phone number registration and update obligation

Users must register with accurate information, provide a current mobile phone number, and promptly update the number when changed via in-app settings.

Supporting quotations

Registration. You must register for our Services using accurate information, provide your current mobile phone number, and, if you change it, update your mobile phone number using our in-app change number feature.

Qualifications & exceptions

  • Accurate phone number required for account operation

data: phone_number · purpose: authentication · purpose: account_management

Account & Service Control · Restriction or exception

Independent use generally starts at 13

Independent registration requires age 13 or a higher local minimum. Parents or guardians may create a younger child’s parent-managed account only where available and should read the terms with the child.

Supporting quotations

Age. You must be at least 13 years old to register for and use our Services on your own (or such greater age required in your country or territory). If you are under this age, your parent or guardian can create a parent-managed account for you if it is available in your country or territory. If you are creating a parent-managed account, please read these Terms with your child and ensure that you both understand them.

Account & Service Control · Restriction or exception

Access may end and inactive accounts may be deleted

WhatsApp may change, suspend or terminate access at any time for any reason, including violations or legal risk. Accounts that never activate or remain inactive for an extended time may be deleted. Listed license and legal provisions survive termination.

Supporting quotations

We may modify, suspend, or terminate your access to or use of our Services anytime for any reason, such as if you violate the letter or spirit of our Terms or create harm, risk, or possible legal exposure for us, our users, or others. We may also disable or delete your account if it does not become active after account registration or if it remains inactive for an extended period of time. The following provisions will survive any termination of your relationship with WhatsApp: "Licenses," "Disclaimers And Release," "Limitation Of Liability," "Indemnification," "Dispute Resolution," "Availability Of Our Services," "Other," and "Special Arbitration Provision For United States Or Canada Users."

Account & Service Control · Restriction or exception

User assignment needs consent; children can take over at the minimum age

Users generally need prior written consent to transfer contractual rights or duties. A child on a parent-managed account may manage it on reaching 13 or the applicable higher local minimum.

Supporting quotations

You will not transfer any of your rights or obligations under our Terms to anyone else without our prior written consent.

Account & Service Control · Restriction or exception

Parents are responsible for parent-managed account activity

A parent who creates a child’s account below 13 or the local minimum age and permits use is subject to the terms and responsible for the child’s activity.

Supporting quotations

If you created a parent-managed account for a user under 13 (or the minimum age required in your country) and allow them to use our Services, you are subject to these Terms and responsible for your child’s activity on our Services.

Account & Service Control · Restriction or exception

Suspended users need permission to create another account

For rule violations WhatsApp may suspend or disable an account. You agree not to create another without permission if that happens.

Supporting quotations

not to create another account without our permission

Account & Service Control · Company practice

Features and device support can end

WhatsApp may change or discontinue services, features or support for devices and platforms at any time. Maintenance, failures and events outside its control can interrupt service.

Supporting quotations

We may discontinue some or all of our Services