Effective June 28, 2026 for existing users, on acceptance for new users
For users who agreed to a prior version, the agreement is effective as of June 28, 2026; for users who had not previously agreed, it is effective on acceptance. The previous amendment was effective for all users on February 20, 2026.
Supporting quotations
For users who agreed to a prior version of our User Agreement, this agreement is effective as of June 28, 2026. For users who had not previously agreed to the User Agreement, this agreement is effective upon acceptance. The previous amendment to this User Agreement was effective for all users on February 20, 2026.
The User Agreement incorporates the Mobile App Terms and all posted policies
The User Agreement, the Mobile Application Terms of Use and all policies and additional terms posted on and in eBay's sites, applications, tools and services set out the terms on which eBay offers access to its Services. The Mobile Application Terms, all policies and additional terms posted are incorporated, and you agree to comply with all terms when accessing or using the Services.
Supporting quotations
This User Agreement, the Mobile Application Terms of Use, and all policies and additional terms posted on and in our sites, applications, tools, and services (collectively "Services") set out the terms on which eBay offers you access to and use of our Services.
The Mobile Application Terms of Use, all policies, and additional terms posted on and in our Services are incorporated into this User Agreement. You agree to comply with all terms of this User Agreement when accessing or using our Services.
Not stated here
The Mobile Application Terms of Use and the posted policies were not supplied.
Legal Rights & Agreement Rules · Context
Your eBay contracting entity depends on where you live
The contracting entity is eBay Inc. of San Jose, California if you reside in the United States, with different eBay entities for the UK, EU, Canada, India and all other countries. If you reside in India and register you also agree to the eBay.in User Agreement.
Supporting quotations
The entity you are contracting with is: eBay Inc., 2025 Hamilton Ave., San Jose, CA 95125, if you reside in the United States;
eBay (UK) Limited, 1 More London Place, London, SE1 2AF, United Kingdom, if you reside in the United Kingdom; eBay GmbH, Albert-Einstein-Ring 26, 14532 Kleinmachnow, Germany, if you reside in the European Union; eBay Canada Limited, 240 Richmond Street West, 2nd Floor Suite 02-100, Toronto, ON, M5V 1V6, Canada, if you reside in Canada;
eBay Marketplaces GmbH, Helvetiastrasse 15/17, CH-3005, Bern, Switzerland, if you reside in any other country.
If you reside in India and you register for our Services, you further agree to the
Legal Rights & Agreement Rules · Restriction or exception
Arbitration notice: individual claims and jury waiver, with an opt-out
The agreement highlights that it governs how claims between you and eBay are resolved and contains an Agreement to Arbitrate that, with limited exception, requires binding and final arbitration of claims against eBay or related third parties unless you opt out under section 19.B.9. If you do not opt out you may pursue claims and relief only individually, not in class or representative actions, and you waive the right to pursue claims in court and to a jury trial.
Supporting quotations
It also contains an Agreement to Arbitrate which will, with limited exception, require you to submit claims you have against us or related third parties to binding and final arbitration, unless you opt out of the Agreement to Arbitrate in accordance with section 19.B.9
If you do not opt out: (1) you will only be permitted to pursue claims against us or related third parties on an individual basis, not as a plaintiff or class member in any class or representative action or proceeding; (2) you will only be permitted to seek relief (including monetary, injunctive, and declaratory relief) on an individual basis; and (3) you are waiving your right to pursue disputes or claims and seek relief in a court of law and to have a jury trial.
eBay is a marketplace, not a party to sales between buyers and sellers
eBay describes itself as a marketplace where users offer, sell and buy goods and services, and says it is not a party to contracts for sale between third-party sellers and buyers and is not a traditional auctioneer.
Supporting quotations
eBay is a marketplace that allows users to offer, sell, and buy goods and services in various geographic locations using a variety of pricing formats. eBay is not a party to contracts for sale between third-party sellers and buyers, nor is eBay a traditional auctioneer.
Legal Rights & Agreement Rules · Restriction or exception
eBay does not control or guarantee items, users’ content
Unless expressly provided otherwise, eBay has no control over and does not guarantee the existence, quality, safety or legality of items advertised; the truth or accuracy of users' content or listings; the ability of sellers to sell or buyers to pay; or that a buyer or seller will complete a transaction or return an item. It may help facilitate resolution of disputes between buyers and sellers through programs.
Supporting quotations
We may help facilitate the resolution of disputes between buyers and sellers through various programs. Unless otherwise expressly provided, eBay has no control over and does not guarantee: the existence, quality, safety, or legality of items advertised; the truth or accuracy of users' content or listings; the ability of sellers to sell items; the ability of buyers to pay for items; or that a buyer or seller will actually complete a transaction or return an item.
Legal Rights & Agreement Rules · Restriction or exception
Buyers and sellers must pay, deliver and not manipulate prices or feedback
You agree not to fail to pay for items you purchase unless you have a valid reason under an eBay policy, fail to deliver items you sell unless you have a valid reason, manipulate the price of any item or interfere with others' listings, fail to complete delivery, clear ownership or other documentation for vehicle sales or purchases, or undermine the feedback or ratings systems.
Supporting quotations
fail to pay for items purchased by you, unless you have a valid reason as set out in an eBay policy, for example, where the seller has materially changed the item's description after you bid (see our Unpaid item policy);
fail to deliver items sold by you, unless you have a valid reason as set out in an eBay policy;
manipulate the price of any item or interfere with any other user's listings;
fail to complete delivery, clear ownership, and/or complete any other documentation associated with the sale or purchase of any vehicle;
take any action that may undermine the feedback or ratings systems (our Feedback policies);
Legal Rights & Agreement Rules · Context
Vehicle buyers and sellers contract with Caramel when choosing title services
For vehicle listings, online purchase and sale is powered by Caramel Dealer Services, LLC d/b/a CDS Auto Sales. When you buy or sell a vehicle listed on eBay and the buyer elects title and registration services, you are contracting with Caramel, an eBay affiliate holding state used-vehicle dealer licenses in Arizona, California, Florida, Texas and Washington, and Caramel's terms and policies govern its services.
Supporting quotations
when you purchase or sell a vehicle listed on eBay sites and the buyer elects title and registration services, you are contracting with Caramel Dealer Services, LLC d/b/a CDS Auto Sales ("Caramel"). Caramel is an eBay affiliate that holds state licenses as a used vehicle dealer in Arizona, California, Florida, Texas, and Washington.
Not stated here
Caramel's Terms of Use and Privacy Policy were not supplied.
Legal Rights & Agreement Rules · Restriction or exception
eBay says it is not a vehicle broker or dealer and disclaims vehicle warranties
eBay states it is not a vehicle broker, dealer or agent and has never held title to, inspected, priced, possessed, shipped or sold on consignment any vehicle listed on its sites. You agree eBay does not warrant against defects or make any warranty about a vehicle's value, condition, safety, capability, fitness, merchantability or title, that information on eBay sites creates no warranty, and that you have not and will not rely on any representation as coming from eBay; it disclaims vehicle-related representations, guarantees and warranties to the fullest extent permissible.
Supporting quotations
eBay is not a vehicle broker, vehicle dealer, or an agent acting on behalf of vehicle brokers, dealers, buyers or sellers.
eBay has never: (1) held title for any vehicle listed on eBay sites; (2) inspected any vehicle listed on eBay sites; (3) set or negotiated prices for any vehicle listed on eBay sites; (4) had any vehicle listed on eBay sites in its possession; (5) shipped, distributed, or delivered any vehicle listed on eBay sites; or (6) sold a vehicle listed on eBay sites by consignment.
EBAY DOES NOT WARRANT AGAINST DEFECTS IN ANY VEHICLE, AND DOES NOT MAKE ANY WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING REPRESENTATIONS, PROMISES, OR STATEMENTS AS TO THE VEHICLE’S VALUE, CONDITION, SAFETY, CAPABILITY, FITNESS, OR MERCHANTABILITY
EBAY MAKES NO WARRANTY CONCERNING ANY VEHICLE’S TITLE.
Legal Rights & Agreement Rules · Restriction or exception
Vehicle information is used at your own risk; seek professional advice
You agree that reliance on vehicle information on eBay sites is at your own risk and that discrepancies about availability, quality, safety, condition, pricing, financing or insurance are not eBay's fault or responsibility. eBay does not guarantee the accuracy of vehicle information or the availability, quality or safety of vehicles and does not control or guarantee financing or insurance. It says it is not an expert on matters such as valuation, law, taxes, financing, registration, insurance, inspections or mechanical fitness, and cautions you to seek professional advice.
Supporting quotations
You agree that any reliance on vehicle information on eBay sites is at your own risk. Any discrepancies or mistakes made regarding vehicle availability, quality, safety, condition, pricing, financing, insurance and the like are not the fault or responsibility of eBay.
Furthermore, neither the financing of or insurance relevant to vehicles is controlled or guaranteed by eBay.
eBay is not an expert on matters such as vehicle market valuation, laws relating to vehicles, taxes relating to vehicles, vehicle financing, vehicle registration, vehicle insurance, vehicle condition safety, and inspections, or vehicle mechanical fitness and engineering
data: payment
Legal Rights & Agreement Rules · Restriction or exception
Sellers must remove recalled products and handle recall responsibilities
You will not sell, and will promptly remove all listings for, any product recalled by a manufacturer or governmental agency if the sale is prohibited by law or the product poses a health or safety hazard. eBay has no responsibility or liability for the safety or performance of any product listed, including recalled products, and you are solely responsible for any non-conformity, defect or compliance with any public or private recall.
Supporting quotations
You will not sell and will promptly remove all listings for any product recalled by a manufacturer or governmental agency if the sale of the product is prohibited by law or regulation or if the product poses a health or safety hazard as specified by any governmental agency.
eBay has no responsibility or liability for the safety or performance of any product that you list or sell using our Services, including any product that is subject to a recall.
Legal Rights & Agreement Rules · Restriction or exception
Buyers are bound when they buy, commit, win a bid or an offer is accepted
When buying, you agree to the Rules and policies for buyers and to read the full listing before bidding, offering, buying or committing. You enter a legally binding contract to purchase when you buy, commit to buy, your offer is accepted or you have the winning bid, regardless of when payment is due or received, unless the transaction terms say you must pay before a binding contract is formed.
Supporting quotations
When buying an item using our Services, you agree to the Rules and policies for buyers and that:
You are responsible for reading the full item listing before making a bid or offer, buying, or committing to buy;
You enter into a legally binding contract to purchase an item when you buy the item, commit to buy the item, your offer for the item is accepted, you have the winning bid for the item, or your bid for the item is otherwise accepted, regardless of when payment is due or received unless the transaction terms state that you are required to pay for the item before a binding contract is formed;
Legal Rights & Agreement Rules · Restriction or exception
Motor vehicle and real estate bids are non-binding expressions of interest
For motor vehicles and real estate, a bid or offer initiates a non-binding transaction representing a buyer's serious expression of interest and does not create a formal contract between buyer and seller.
Supporting quotations
For motor vehicles and real estate, a bid or offer initiates a non-binding transaction representing a buyer's serious expression of interest in buying the seller's item and does not create a formal contract between the buyer and the seller;
Legal Rights & Agreement Rules · Context
eBay does not transfer ownership
eBay says it does not transfer legal ownership of items from the seller to the buyer, and that Utah Code Annotated § 70A-2-401(2) and Uniform Commercial Code § 2-401(2) apply to the transfer of ownership between buyer and seller unless they agree otherwise.
Supporting quotations
We do not transfer legal ownership of items from the seller to you;
Utah Code Annotated § 70A-2-401(2) and Uniform Commercial Code § 2-401(2) apply to the transfer of ownership between the buyer and the seller, unless the buyer and the seller agree otherwise.
Legal Rights & Agreement Rules · Context
Listings may be seen and sold worldwide; other eBay sites’ agreements can apply
Listings may be viewed, purchased and shipped worldwide, and sellers can exclude countries or regions in their shipping settings. Sellers and buyers are responsible for complying with all laws applicable to international sale, purchase and shipment. If you buy on an eBay site different from your registration site you are subject to that site's User Agreement and policies for that purchase, and sellers agree eBay may display listings on other eBay sites based on shipping settings and are subject to that other site's agreement and buyer protection programs for those sales; appearance on other sites is not guaranteed.
Supporting quotations
Given the nature of eBay's global marketplace, listings may be viewed and purchased by, and shipped to, buyers around the world.
Sellers and buyers are responsible for complying with all laws and regulations applicable to the international sale, purchase, and shipment of items.
If you purchase an item on an eBay site that is different from your registration site, you are subject to the User Agreement and applicable policies of that other eBay site with respect to that particular purchase
For sellers, you agree that we may display your listing for sale on an eBay site other than the site where you listed your item for sale, based on your shipping settings.
data: location
Legal Rights & Agreement Rules · Restriction or exception
Information about other users may be used only for the purpose provided
If eBay provides you with information about another user, you agree to use it only for the purposes it is provided, and may not disclose or distribute it to a third party for purposes unrelated to the Services. You may send marketing communications only to users who have consented under applicable laws, and only using eBay Services.
Supporting quotations
If eBay provides you with information about another user, you agree you will use the information only for the purposes that it is provided to you. You may not disclose or distribute a user's information to a third party for purposes unrelated to our Services.
you may only send marketing communications to users who have consented to receive them in accordance with applicable laws, and only using eBay Services.
Legal Rights & Agreement Rules · Restriction or exception
Services are provided “as is”; eBay doesn’t guarantee continuous operation
eBay tries to keep the Services safe, secure and functioning but cannot guarantee continuous operation or access, and bid update and other notification functions may not occur in real time and may be delayed. You agree you use the Services at your own risk and they are provided “as is” and “as available”; to the extent permitted by law eBay excludes all express or implied warranties, terms and conditions, including merchantability, fitness for a particular purpose and non-infringement.
Supporting quotations
We try to keep our Services safe, secure, and functioning properly, but we cannot guarantee the continuous operation of or access to our Services. Bid update and other notification functionality in eBay's applications may not occur in real time.
YOU AGREE THAT YOU ARE MAKING USE OF OUR SERVICES AT YOUR OWN RISK, AND THAT THEY ARE BEING PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS. ACCORDINGLY, TO THE EXTENT PERMITTED BY APPLICABLE LAW, WE EXCLUDE ALL EXPRESS OR IMPLIED WARRANTIES, TERMS AND CONDITIONS
Legal Rights & Agreement Rules · Restriction or exception
eBay excludes liability for consequential losses and a long list of causes
To the extent permitted by law, eBay, including its parent, subsidiaries, affiliates and their officers, directors, agents and employees, is not liable to you or any third party for consequential damages or losses, including loss of money, goodwill, reputation or profits and special, indirect or consequential damages, whether or not foreseeable or advised. It also is not liable for damages or losses resulting directly or indirectly from listed causes, including content you provide, use of or inability to use the Services, eBay's pricing, shipping or format guidance, delays or disruptions, malware, glitches or bugs, damage to your device, third parties' content or actions including items listed or the destruction of allegedly fake items, a suspension or other action on your account, how listings appear in search results, or changes to the agreement or policies. Some jurisdictions do not allow these exclusions.
Supporting quotations
IN NO EVENT WILL EBAY (INCLUDING OUR PARENT, SUBSIDIARIES, AND AFFILIATES, AND OUR AND THEIR OFFICERS, DIRECTORS, AGENTS, AND EMPLOYEES) BE LIABLE TO YOU OR ANY THIRD PARTY UNDER ANY CLAIM AT LAW OR IN EQUITY FOR ANY CONSEQUENTIAL DAMAGES OR LOSSES
WHETHER OR NOT THEY WERE FORESEEABLE OR EBAY WAS ADVISED OF SUCH DAMAGES OR LOSSES
the content you provide (directly or indirectly) using our Services;
pricing, shipping, format, or other guidance provided by eBay;
viruses or other malicious software obtained by accessing or linking to our Services;
the content, actions, or inactions of third parties, including items listed using our Services or the destruction of allegedly fake items;
a suspension or other action taken with respect to your account or breach of the Using eBay section above;
the duration or manner in which your listings appear in search results as set out in the Listing Conditions section above; or
your need to modify practices, content, or behavior, or your loss of or inability to do business, as a result of changes to this User Agreement or our policies.
Some jurisdictions do not allow the disclaimer of warranties or exclusion of damages, so such disclaimers and exclusions may not apply to you.
your use of or your inability to use our Services;
delays or disruptions in our Services;
glitches, bugs, errors, or inaccuracies of any kind in our Services;
damage to your hardware device from the use of any eBay Service;
Qualifications & exceptions
Applies to the extent permitted by applicable law.
Legal Rights & Agreement Rules · Restriction or exception
If liable, eBay’s liability is capped at the greatest of three listed amounts
Regardless of the exclusions, if eBay is found liable, its liability to you or any third party is limited to the greatest of (a) amounts due under the eBay Money Back Guarantee up to the item's price including sales tax plus its original shipping costs, (b) the amount of fees in dispute, not exceeding the total fees you paid in the 12 months before the action giving rise to liability, or (c) $100.
Supporting quotations
Regardless of the previous paragraphs, if we are found to be liable, our liability to you or to any third party is limited to the greatest of (a) any amounts due under the eBay Money Back Guarantee up to the price the item sold for on eBay (including any applicable sales tax) plus its original shipping costs, (b) the amount of fees in dispute, not to exceed the total fees you paid to us in the 12 months prior to the action giving rise to the liability, or (c) $100.
Legal Rights & Agreement Rules · Restriction or exception
You release eBay from claims arising from disputes with other users
If you have a dispute with one or more users, you release eBay, its affiliates, subsidiaries and their officers, directors, employees and agents from claims, demands and damages, actual and consequential, of every kind, known and unknown, connected with such disputes. You expressly waive statutory or other protections that would otherwise limit the release to claims you know or suspect exist at the time of agreeing.
Supporting quotations
If you have a dispute with one or more users, you release us (and our affiliates and subsidiaries, and our and their respective officers, directors, employees, and agents) from claims, demands, and damages (actual and consequential) of every kind and nature, known and unknown, arising out of or in any way connected with such disputes.
you expressly waive any protections (whether statutory or otherwise) that would otherwise limit the coverage of this release to include only those claims which you may know or suspect to exist in your favor at the time of agreeing to this release.
Legal Rights & Agreement Rules · Restriction or exception
You indemnify eBay for third-party claims from your breach or improper use
You will indemnify and hold eBay, its affiliates, subsidiaries and their officers, directors, employees and agents harmless from any third-party claim or demand, including reasonable legal fees, due to or arising out of your breach of the agreement, your improper use of the Services or your breach of any law or third-party rights.
Supporting quotations
You will indemnify and hold us (including our affiliates and subsidiaries, as well as our and their respective officers, directors, employees, and agents) harmless from any claim or demand, including reasonable legal fees, made by any third party due to or arising out of your breach of this User Agreement, your improper use of our Services or your breach of any law or the rights of a third party.
Legal Rights & Agreement Rules · Context
“Disputes” cover all claims with eBay or related third parties
Related third parties include your and eBay's affiliates, subsidiaries, parent companies, predecessors, successors, assigns, and their employees and agents. You and eBay agree that all claims or disputes, past or future, that relate in any way to this or previous versions of the agreement, your use of the Services, eBay's or its agents' actions, or products or services sold, offered or purchased through the Services, will be resolved under the Legal Disputes provisions.
Supporting quotations
In this Legal Disputes section, the term "related third parties" includes your and eBay's respective affiliates, subsidiaries, parent companies, predecessors, successors, assigns, as well as your, eBay's, and these entities' respective employees and agents.
You and eBay each agree that any and all claims or disputes at law or equity that has arisen, or may arise, between you and eBay (or any related third parties) that relate in any way to or arise out of this or previous versions of this User Agreement, your use of or access to the Services, the actions of eBay or its agents, or any products or services sold, offered, or purchased through the Services, will be resolved in accordance with the provisions set forth in this Legal Disputes section.
Legal Rights & Agreement Rules · Restriction or exception
Utah law governs the agreement and disputes, subject to federal law
Except to the extent inconsistent with or preempted by federal law, the laws of the State of Utah, without regard to conflict-of-laws principles, govern the agreement and any claim or dispute between you and eBay, except as otherwise stated.
Supporting quotations
You and eBay agree that, except to the extent inconsistent with or preempted by federal law, the laws of the State of Utah, without regard to principles of conflict of laws, will govern this User Agreement and any claim or dispute that has arisen or may arise between you and eBay, except as otherwise stated in this User Agreement.
Legal Rights & Agreement Rules · Restriction or exception
Disputes must be arbitrated, with small-claims and IP-equity exceptions
You and eBay agree that any disputes or claims arising out of or relating to this or previous versions of the agreement, your use of the Services, eBay's or its agents' actions or products or services sold or purchased through the Services, including the scope of the Agreement to Arbitrate, will be resolved exclusively through final and binding arbitration rather than court. Exceptions are small claims court if the claim qualifies and stays there, and equitable relief in court for IP infringement or misuse. If a party starts arbitration on a claim within small claims jurisdiction the other may require withdrawal and filing in small claims court, and the small claims court decides jurisdiction questions. Disputes include those that arose before the agreement or arise after termination, unless noticed prior to this agreement.
Supporting quotations
any and all disputes or claims between you and eBay (or any related third parties) that arise out of or relate in any way to this or previous versions of the User Agreement, your use of or access to our Services, the actions of eBay or its agents, or any products or services sold, offered, or purchased through our Services, including the scope or applicability of this Agreement to Arbitrate (each, a "Dispute") shall be resolved exclusively through final and binding arbitration, rather than in court.
The exceptions to this Agreement to Arbitrate are: (1) you or eBay may seek relief in small claims court if such claims qualify and remain in small claims court; and (2) you or eBay may seek equitable relief in court for infringement or other misuse of intellectual property rights
If a party initiates an arbitration asserting a claim that falls within the jurisdiction of a small claims court, the other party may, in its discretion, require that the arbitration demand be withdrawn and that the claim be filed in small claims court.
"Dispute" will also include disputes that arose or involve facts occurring before the existence of this or any prior versions of the User Agreement as well as claims that may arise after the termination of this User Agreement, unless those disputes were noticed prior to this User Agreement.
Informal Dispute Resolution: a 45-day mandatory precondition started by web form
Before starting arbitration or small claims, you and eBay agree to good-faith informal efforts. You start by submitting a Notice of Dispute through a web form, completing all information including the claims, specific relief sought and the username, email and phone number associated with your account. eBay sends any Notice to your email address on file, and you must keep it up to date. The process lasts 45 days, is a mandatory precondition to arbitration, and limitation periods and filing deadlines are tolled while it runs.
Supporting quotations
You and eBay agree to participate in good faith informal efforts to resolve Disputes before starting an arbitration or initiating an action in small claims court ("Informal Dispute Resolution").
To be valid, you must complete all information on the Notice webform, including a description of the claims you are asserting, the specific relief sought, and the username, email address, and phone number associated with your account.
eBay will send any Notice to you to the email address we have on file associated with your eBay account; it is your responsibility to keep your email address up to date.
The Informal Dispute Resolution process lasts 45 days and is a mandatory precondition to commencing arbitration. The statute of limitations and any filing deadlines shall be tolled while the parties engage in Informal Dispute Resolution.
data: identifiers · data: contacts
Legal Rights & Agreement Rules · Restriction or exception
Jury trial waiver and class, representative and non-individualized relief waiver
You and eBay waive constitutional and statutory rights to sue in court and have a trial before a judge or jury, choosing instead that all Disputes be arbitrated except as specified. Each may bring claims only individually and not as a plaintiff or class member in any class, representative, collective or private attorney general action, nor seek recovery of losses incurred by a third party, and only individual relief is available; the arbitrator may award declaratory or injunctive relief only for the individual party and only as needed for that party's claim. If a final decision finds the limitations invalid for a particular claim, that claim (only) is severed from arbitration and may be brought in court, and the section does not prevent participation in a class-wide settlement.
Supporting quotations
YOU AND EBAY HEREBY WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO SUE IN COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY.
EACH OF US MAY BRING CLAIMS AGAINST THE OTHER ONLY ON AN INDIVIDUAL BASIS AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, OR REPRESENTATIVE, OR COLLECTIVE BASIS, OR PRIVATE ATTORNEY GENERAL ACTION OR PROCEEDING, NOR OTHERWISE TO SEEK RECOVERY OF LOSSES OR DAMAGES (WHETHER FOR YOURSELF OR OTHERS) INCURRED BY A THIRD PARTY
ONLY INDIVIDUAL RELIEF IS AVAILABLE. Subject to this Agreement to Arbitrate, the arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by the party’s individual claim.
that particular claim or request for relief (and only that particular claim or request for relief) shall be severed from the arbitration and may be brought in court (pursuant to Section 19.C below), subject to your and eBay's right to appeal the court's decision.
This section does not prevent you or eBay from participating in a class-wide settlement of claims.
The arbitrator applies the User Agreement as a court would and has exclusive authority to resolve any Dispute, including the enforceability, revocability, scope or validity of the Agreement to Arbitrate, except that disputes about the class and non-individualized relief waiver are decided by a court. The award is final and binding, the Federal Arbitration Act governs, and arbitration is administered by National Arbitration & Mediation under its Comprehensive Rules, supplemented by mass filing rules where applicable. If NAM is unavailable another administrator is selected by the parties or, failing agreement, the court. The arbitrator may direct a limited exchange of information, decides claims under applicable law including principles of equity and honors privilege, and is not bound by prior arbitrations involving different users but is bound by those involving the same eBay user to the extent required by law.
Supporting quotations
An arbitrator will apply the terms of the User Agreement as a court would. The arbitrator shall have exclusive authority to resolve any Dispute, including, without limitation, disputes regarding the interpretation or application of the Agreement to Arbitrate, including the enforceability, revocability, scope, or validity of the Agreement to Arbitrate or any portion of the Agreement to Arbitrate, except that all Disputes regarding Section 19.B.3
The award of the arbitrator is final and binding upon you and us.
the Federal Arbitration Act, 9 U.S.C. § 1 et seq., will govern the interpretation and enforcement of this Agreement to Arbitrate and any arbitration, including the procedures governing Batch Arbitration.
The arbitration will be administered by National Arbitration & Mediation ("NAM") in accordance with the NAM Comprehensive Dispute Resolution Rules and Procedure
If NAM is unavailable to administer the arbitration, another administrator will be selected by the parties or, if the parties cannot reach agreement, the court (pursuant to Section 19.C below) shall select the administrator.
The parties agree that the arbitrator shall not be bound by rulings in prior arbitrations involving different users but shall be bound by rulings in prior arbitrations involving the same eBay user to the extent required by applicable law.
The arbitrator will be either a retired judge or an attorney and will be selected by the parties from the NAM’s roster of consumer dispute arbitrators
If the parties are unable to agree upon an arbitrator within 35 days of delivery of the Demand, then NAM will appoint the arbitrator in accordance with the NAM Rules.
Arbitration demand contents, hearing location and offers of judgment
A party starting arbitration must send a Demand, which to eBay goes to its Litigation Department in Draper, Utah; eBay's Demands go to the physical address on file, which you must keep current. The Demand must include contact and username details, a statement whether the party is a U.S. resident, the legal claims and factual bases, the remedy sought with a good-faith amount, certification that Informal Dispute Resolution was completed, and certification that the party will pay filing fees, and counsel must also sign. If you are a U.S. resident the arbitration, including any in-person hearing, is in the county where you reside unless otherwise agreed, or as determined by the arbitrator for Batch Arbitration; non-U.S. residents arbitrate in Salt Lake County, Utah or another agreed location. Materials exchanged are confidential, and a party may serve a written offer of judgment at least 14 days before a hearing, with cost consequences if the other side does not do better.
Supporting quotations
A Demand to eBay should be sent by mail to eBay Inc., Attn: Litigation Department, 339 W. 13490 S., Ste. 500, Draper, UT 84020. If eBay initiates an arbitration against you, it will send a Demand to the physical address we have on file associated with your eBay account; it is your responsibility to keep your physical address up to date.
The Demand must include: (1) the name, telephone number, mailing address, e‐mail address, and eBay user name of the party seeking arbitration, including a statement whether the party is a U.S. resident;
(4) a statement certifying completion of the Informal Dispute Resolution process as described above; and (5) a statement certifying that the requesting party will pay any necessary filing fees in connection with such arbitration.
If you are a U.S. resident, and unless you and eBay otherwise agree, the arbitration, including any in-person arbitration hearing, will be conducted in the county where you reside or, in the case of Batch Arbitration, as determined by the arbitrator. If you are not a resident of the United States, then the arbitration, including any in-person arbitration hearing, will be held in Salt Lake County, Utah, United States, or another mutually agreed location.
all materials and documents exchanged during the arbitration proceedings shall be kept confidential
at least 14 days before the date set for an arbitration hearing, any party may serve an offer in writing upon the other party to allow judgment on specified terms
Batch arbitration: 25 or more similar demands are consolidated in batches of 100
If 25 or more individual Demands of a substantially similar nature are filed against eBay by or with the same law firm or organizations within a reasonably proximate period, for example 90 days, NAM administers them in batches of 100 (or a single batch of 25 to 99), with one arbitrator, one set of fees, one procedural calendar, one hearing and one final award per batch, concurrently where possible. Demands are substantially similar if they arise from the same event or factual scenario and raise the same or similar legal issues and relief. Disagreements are decided by an Administrative Arbitrator whose fees eBay pays, and the process does not authorize class or representative arbitration.
Supporting quotations
in the event that there are 25 or more individual Demands of a substantially similar nature filed against eBay by or with the assistance of the same law firm, group of law firms, or organizations ("Claimant’s Counsel"), within a reasonably proximate period of time, for example, a 90 day period, NAM shall (1) administer the arbitration demands in batches of 100 Demands per batch
(2) appoint one arbitrator for each batch; and (3) provide for the resolution of each batch on a consolidated basis with one set of filing and administrative fees due per batch, one procedural calendar, one hearing (if any) in a place to be selected by Claimant’s Counsel or, if Claimant’s Counsel does not have a preference, by the arbitrator, and one final award
Demands are of a "substantially similar nature" if they arise out of or relate to the same event or factual scenario and raise the same or similar legal issue(s) and seek the same or similar relief.
The Administrative Arbitrator’s fees shall be paid by eBay.
This Batch Arbitration provision shall in no way be interpreted as authorizing a class, collective and/or representative arbitration or action of any kind
if between 25 and 99 individual Demands are filed, a single batch of all those Demands
Legal Rights & Agreement Rules · Restriction or exception
If batch arbitration is invalid the whole arbitration agreement is void
If part of the Agreement to Arbitrate other than the batch provisions is invalid it is severed and the rest remains, but if the batch arbitration section is found invalid or unenforceable the entire Agreement to Arbitrate is void and all Disputes are heard in state or federal courts in Salt Lake County, Utah. You also agree that any Dispute must be initiated within the applicable statute of limitation or be time barred, and that limitation periods apply to arbitration as they would in court.
Supporting quotations
if Section 19.B.7 ("Batch Arbitration") of this Agreement to Arbitrate is found under the law to be invalid or unenforceable then, in that case, the entire Agreement to Arbitrate shall be void, and the parties agree that all Disputes will be heard in the state or federal courts located in Salt Lake County, Utah as required in Section 19.C.
any Dispute that you have with eBay as detailed in this Agreement to Arbitrate must be initiated within the applicable statute of limitation for that claim or controversy, or it will be forever time barred.
Legal Rights & Agreement Rules · User right or choice
New users can opt out of arbitration by mail within 30 days
If you are a new user you can opt out of the Agreement to Arbitrate by mailing a signed written Opt-Out Notice, postmarked no later than 30 days from when you first accept the User Agreement, to eBay Inc.'s Litigation Department in Draper, Utah, using the provided form. It is effective only if you send it yourself on an individual basis; notices from third parties have no effect, and this is the only way to opt out. Opting out does not affect any arbitration agreements you already have, including prior versions to which you agreed, which remain in effect unless superseded, and you cannot use this procedure to opt out of previous versions. Rights to arbitration for pending proceedings are preserved, and if you opt out the rest of the agreement and Legal Disputes section continue to apply.
Supporting quotations
IF YOU ARE A NEW USER OF OUR SERVICES, YOU CAN CHOOSE TO OPT OUT OF THIS AGREEMENT TO ARBITRATE ("OPT OUT") BY MAILING US A WRITTEN OPT-OUT NOTICE ("OPT-OUT NOTICE"). THE OPT-OUT NOTICE MUST BE POSTMARKED NO LATER THAN 30 DAYS FROM THE DATE YOU FIRST ACCEPT THIS USER AGREEMENT.
Any Opt-Out Notice will be effective only if you send it yourself, on an individual basis, and opt-out notices from any third party purporting to act on your behalf will have no effect on your or eBay’s rights. This procedure is the only way you can opt out of this Agreement to Arbitrate.
Opting out of this Agreement to Arbitrate has no effect on any arbitration agreement(s) you may currently have with us, including any previous version of this Agreement to Arbitrate to which you agreed; all such prior arbitration agreements remain in effect unless superseded by this Agreement, and you cannot use this procedure to opt out of any previous version of this Agreement to Arbitrate.
If you opt out of this Agreement to Arbitrate, all other parts of this User Agreement and its Legal Disputes section will continue to apply to you.
YOU MUST MAIL THE OPT-OUT NOTICE TO EBAY INC., ATTN: LITIGATION DEPARTMENT, RE: OPT-OUT NOTICE, 339 W. 13490 S., STE. 500, DRAPER, UT 84020.
Qualifications & exceptions
The opt-out is described for “new users”; existing users' prior agreements remain in effect.
Amendments to the Agreement to Arbitrate, other than notice addresses or site links, do not apply to claims already filed against eBay. eBay will notify you of material amendments with 30 days' notice by posting the amended terms on www.eBay.com and through the eBay Message Center and/or email. If you do not agree you may close your account within the 30-day period and will not be bound, and continued use or access, including accepting products or services sold or purchased through the Services, after posting constitutes acceptance.
Supporting quotations
if we make any amendment to this Agreement to Arbitrate (other than an amendment to any notice address or site link provided herein) in the future, that amendment shall not apply to any claim already filed in arbitration (or, where permitted, in court or small claims court) against eBay prior to the effective date of the amendment.
We will provide you 30 days' notice by posting the amended terms on www.eBay.com. Additionally, we will notify you through the eBay Message Center and/or by email. If you do not agree to these amended terms, you may close your account within the 30-day period and you will not be bound by the amended terms.
Your continued use of or access to our Services, including the acceptance of any products or services sold, offered, or purchased through our Services following the posting of changes to this Agreement to Arbitrate constitutes your acceptance of any such changes.
Legal Rights & Agreement Rules · Restriction or exception
Court cases go exclusively to state or federal courts in Salt Lake County, Utah
If the Agreement to Arbitrate does not apply to you or to a particular claim, because you opted out or an arbitrator or court so decides, any claim or dispute between you and eBay will be resolved exclusively by a state or federal court in Salt Lake County, Utah, and both submit exclusively to personal jurisdiction there.
Supporting quotations
If the Agreement to Arbitrate above is found not to apply to you or to a particular claim, request for relief, or Dispute, either as a result of your decision to opt out of the Agreement to Arbitrate or as a result of a decision by the arbitrator or a court order, you agree that any claim or dispute between you and eBay will be resolved exclusively by a state or federal court located in Salt Lake County, Utah. You and eBay agree to submit exclusively to the personal jurisdiction of the courts located within Salt Lake County, Utah for the purpose of litigating all such claims, disputes, or matters.
Legal Rights & Agreement Rules · Context
Severability, assignment by eBay, waiver and entire agreement
If a provision is held invalid it is struck out without affecting the rest, and eBay may in its sole discretion assign the agreement, posting notice on www.ebay.com. Headings are for reference only, eBay's failure to act on a breach does not waive its right to act on later ones, and it does not guarantee it will act against all breaches. The User Agreement and all posted terms and policies are the entire understanding and supersede prior agreements.
Supporting quotations
if any provision of this User Agreement is held to be invalid, void or for any reason unenforceable, such provision shall be struck out and shall not affect the validity and enforceability of the remaining provisions. In our sole discretion, we may assign this User Agreement, and in such event, we will post notice on
Our failure to act with respect to a breach by you or others does not waive our right to act with respect to subsequent or similar breaches. We do not guarantee we will take action against all breaches of this User Agreement.
The User Agreement and all terms and policies posted through our Services set forth the entire understanding and agreement between you and eBay, and supersede all prior understandings and agreements of the parties.
Legal Rights & Agreement Rules · Procedure
eBay may amend the agreement on 30 days’ posted notice
eBay may amend the User Agreement at any time by posting the amended terms, including modifying, adding or removing terms, with 30 days' notice by posting plus notification through the eBay Message Center and/or email. Continued access or use constitutes acceptance, eBay may ask for a click-through acknowledgment, and the agreement may otherwise be amended only by mutual agreement with a duly authorized eBay representative. Policies and terms posted on the Services may change from time to time and changes take effect when posted.
Supporting quotations
We may amend this User Agreement at any time by posting the amended terms on www.eBay.com. Our right to amend the User Agreement includes the right to modify, add to, or remove terms in the User Agreement. We will provide you 30 days' notice by posting the amended terms. Additionally, we will notify you through the eBay Message Center and/or by email. Your continued access or use of our Services constitutes your acceptance of the amended terms.
The policies and terms posted on our Services may be changed from time to time. Changes take effect when we post them on the eBay Service.
Legal Rights & Agreement Rules · User right or choice
California and Illinois notices explain complaint contacts and procedures
California residents may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs, in writing to a Sacramento address or by telephone. For transactions involving tickets to events in Illinois, buyers and sellers may elect to submit complaints against one another to the American Arbitration Association under its rules; an independent arbitrator decides them in accordance with the User Agreement, and buyers and sellers agree to Illinois jurisdiction for complaints involving a ticketed event held in Illinois.
Supporting quotations
If you are a California resident, in accordance with Cal. Civ. Code §1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs
for transactions involving tickets to events in Illinois, buyers and sellers may elect to submit complaints against one another to the American Arbitration Association ("AAA") under its rules and procedures.
Buyers and sellers further agree to submit to the jurisdiction of the State of Illinois for complaints involving a ticketed event held in Illinois.
by contacting them in writing at 400 R Street, Sacramento, CA 95814, or by telephone at (800) 952-5210
data: location
Legal Rights & Agreement Rules · Context
The page also shows a “Previous User Agreement” effective February 20, 2026
After the current agreement the page displays a section titled “Previous User Agreement”, stating that agreement is effective on acceptance for new users and from February 20, 2026 for existing users. The previous agreement is not covered by these explanations.
Supporting quotations
Previous User Agreement
This User Agreement is effective upon acceptance for new users, and from February 20, 2026 for existing users.
Not stated here
The Previous User Agreement section was not separately analyzed.