Data Access & Collection · Restriction or exception
Consent to autodialed calls and prerecorded text messages
A supplied mobile number authorizes automated or prerecorded servicing, fraud and collection calls or texts. Marketing needs prior express written consent. Consent is not required to use PayPal and can be declined in settings, through support, by calling 1-844-629-9108 or replying STOP; normal phone charges may apply.
Supporting quotations
If you provide us your mobile phone number, you agree that PayPal and its affiliates may contact you at that number using autodialed or prerecorded message calls or text messages to: (i) service your PayPal branded accounts, (ii) investigate or prevent fraud, or (iii) collect a debt.
Qualifications & exceptions
Optional for using PayPal.
Marketing requires separate prior express written consent.
Data Access & Collection · Company practice
Privacy Statement incorporation and data disclosures
Directs users to the PayPal Privacy Statement detailing data collection, processing, and disclosure practices.
Supporting quotations
Please review our Privacy Statement in order to better understand our commitment to maintaining your privacy, as well as our use and disclosure of your information.
Qualifications & exceptions
Cross-references external Privacy Statement
data: personal_data · purpose: privacy_notice
Data Access & Collection · Permission or license
Business accounts authorize credit-report checks
Opening or converting to a business account consents to personal and/or business credit reports at account opening and whenever PayPal reasonably believes account risk has increased.
Supporting quotations
whenever we reasonably believe there may be an increased level of risk associated with your business account.
Data Access & Collection · Restriction or exception
Business balance functions depend on identity verification
PayPal requires sole-proprietor name, address, birth date and tax ID, or other entity name, address and tax ID. Until verified, the balance has limited withdrawal and debt-payment uses and cannot be topped up. Verification enables purchases, sending funds and eligible top-ups, subject to limits.
Supporting quotations
name, physical address, date of birth and taxpayer identification number
business name, business address and taxpayer identification number.
you cannot add funds to your balance in a business account.
Data Access & Collection · Company practice
Missing tax information can cause holds and withholding
PayPal may require tax IDs and documentation. Missing or stale information can cause holds, limits and withholding on gross payments; PayPal may be unable to refund tax already remitted. Withholding conversions use its currency-conversion terms.
Supporting quotations
you may be subject to account holds or limitations and withholding Taxes
may be prohibited from refunding any amounts
Data Access & Collection · Company practice
Calls may be recorded and phone numbers shared for service purposes
Where law permits, PayPal may monitor or record calls without further warning for training, quality and protection, but does not guarantee retention. It may share mobile numbers with contracted service providers for permitted activities, not with third parties for their own purposes without consent.
Supporting quotations
without further notice or warning, monitor or record
not share your mobile phone number with third parties for their own purposes without your consent.
Data Access & Collection · Company practice
Identity checks may use reports, documents and carrier information
PayPal may verify identity directly or through third parties using additional personal information, financial-instrument ownership, credit reports, databases or ID documents. It can restrict or close access if reasonable inquiries cannot verify required identity. Users authorize carrier account or device disclosures solely for identification and fraud prevention during the business relationship.
Supporting quotations
ordering a credit report
after reasonable inquiries
solely to help PayPal identify you or your wireless device and to prevent fraud.
Data Access & Collection · Company practice
PayPal may crawl integrated merchant sites for compliance
Sites integrating or referencing PayPal may be automatically assessed using public data to check compliance and fraud. PayPal says this process does not collect customer personal data, but may collect personal data the merchant publishes about itself, subject to the stated purpose and Privacy Statement.
Supporting quotations
collect any publicly accessible or available data
will not collect any of your customer personal data.