PayPal User Agreement (US)

PayPal · Official agreement

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4 of 145 cards in Use & Processing

Use & Processing · Restriction or exception

Seller customer data use limitation and marketing prohibition

Customer data supplied by PayPal, excluding data obtained directly from the customer, may be used only as necessary and relevant to PayPal services unless prior customer consent permits other use. Sellers must obtain needed disclosures and consents, and may disclose PayPal-supplied customer data only to service providers acting for them.

Supporting quotations

Any personal data provided to you by PayPal in connection with the PayPal services, excluding personal data collected or obtained by your directly from the customer, will be used by you only to the limited extent that is necessary and relevant to the PayPal services and for no other purpose, including marketing purposes, unless you have obtained the prior consent of the customer. You represent, warrant, and covenant that you will provide and/or obtain all necessary disclosures and consents, as applicable, in connection with your data collection and sharing practices with PayPal. You may not disclose or distribute any customer personal data provided to you by PayPal to a third party, unless such third party is your service provider and acting on your behalf (as defined by applicable law).

Qualifications & exceptions

  • Applies to data supplied by PayPal, excluding customer data obtained directly.
  • Other uses require prior customer consent.

Use & Processing · Company practice

PayPal and Venmo must receive at least equal presentation

Sellers must present PayPal and Venmo at least as favorably as other payment methods in prominence, flow and conditions, cannot place other methods earlier in checkout, and cannot mischaracterize them, steer customers away or encourage alternatives.

Supporting quotations

you must not present any payment method or mark upstream
not to try to dissuade or inhibit your customers

purpose: advertising

Use & Processing · Company practice

Advertising-program content must be approved, complete and current

Participating merchants must use supplied code and complete unmodified PayPal content, obey advertising standards, keep it current and remove it when no longer using a qualifying solution. Other placements or self-created content need written permission. PayPal may change or end the program; merchants owe resulting violation damages and risk content removal or account limits.

Supporting quotations

without modification by you.
unless authorized by PayPal in writing.
Comply with applicable advertising laws
we may limit or close your PayPal account.

purpose: advertising

Use & Processing · Context

Sellers and PayPal act as separate data controllers

For covered seller processing, PayPal and the seller independently determine purposes and means, maintain their own privacy practices, follow applicable law, keep security measures and processing records, and must not knowingly cause the other to breach data-protection law.

Supporting quotations

an independent data controller (and not joint controllers)
all appropriate security measures
a record of all processing activities