Plan Terms & Conditions

Mint Mobile · agreement dated June 9, 2026 · Official agreement

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Charges & Financial Obligations · Procedure

Prepaid Plan Purchase and Redemption Requirement

Your Mint Mobile service will operate only after you have purchased and redeemed an eligible Mint Mobile service plan.

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Your Service will operate only after you have purchased and redeemed a Mint Mobile Service plan.

Charges & Financial Obligations · Procedure

Automatic Renewal Payment Authorization

Enrolling in Auto-Renew authorizes Mint Mobile to automatically charge your debit or credit card at recurring intervals unless cancelled.

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Trial Plans are not renewable and you must become a paid subscriber to the Mint Mobile service in order to continue your access to the Mint Mobile service.

Charges & Financial Obligations · Restriction or exception

Minternational Pass Requirement for International Roaming

International roaming is not available without purchase of a Minternational Pass or other designated international roaming add-on.

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You are responsible for, and shall pay, the taxes, fees and surcharges set forth in Sections 11.1 – 11.5 below (“Taxes, Fees and Surcharges”) in connection with your Service account.

Charges & Financial Obligations · Company practice

Overview of Billed Service Charges

You agree to pay all charges incurred in connection with your service, including monthly fees, taxes, surcharges, and recovery fees.

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The Recovery Fee is calculated as a flat, per-plan fee (refer to table below), plus an additional 2.5% of the plan cost which is applied to help recover other administrative fees.

Charges & Financial Obligations · Company practice

Recovery Fee Distinction from Government Taxes

The Recovery Fee is assessed by Mint Mobile to defray administrative and compliance expenses; it is separate from base plan pricing and is not a government tax.

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Although added to the overall Charges, the Recovery Fee is separate from the cost of Service and the Recovery Fee shall not result in the purchase of any additional Service time.

Charges & Financial Obligations · Company practice

Federal Universal Service Fund Fee Recovery

Mint Mobile assesses a Federal Universal Service Fund Fee to recover required contributions to federal universal service programs.

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The Federal Universal Service Fund Fee is designed to recover Mint Mobile’s contribution to the Federal Universal Service Fund program.

Charges & Financial Obligations · Company practice

Customer Responsibility for Government Taxes and Surcharges

Certain federal, state, municipal, and local government taxes, fees, and surcharges are not included in plan pricing and are billed to the customer.

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Certain federal, state, municipal, local or other governmental Government taxes, including without limitation sales and use taxes, now in force or enacted in the future, are assessed as a result of your subscription to, use of, or payment for Mint Mobile Service.

Charges & Financial Obligations · Procedure

Mandatory 60-Day Billing Dispute Notice Window

Unless otherwise provided by law, you agree to notify Mint Mobile of any billing dispute within sixty (60) days of receiving the disputed bill or charge.

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Unless otherwise provided by law, you agree to notify us of any dispute regarding your bill or Charges to your account within sixty (60) days (twenty (20) days for Puerto Rico customers) after the date you first receive the disputed bill or Charge.

Charges & Financial Obligations · User right or choice

Seven-Day Money-Back Guarantee for Initial Purchases

Eligible initial plan purchases may be refunded within seven (7) days under Mint Mobile’s 7-day money-back guarantee, subject to policy conditions.

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16.3 Plan Refund Policy (Terminations, Suspensions, Adjustments). To the extent permitted by law and these T&Cs, if you have purchased one of our 30-day Service plans and we terminate or suspend your Service for any reason specified in Section 16.1 or otherwise, you will not receive any refund

Charges & Financial Obligations · Procedure

Fourteen-Day Return Window for Devices and Accessories

Devices, SIMs, and accessories provided by Mint Mobile may be returned within fourteen (14) days in original packaging and condition.

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16.4 Device, SIM Kits, and Accessory Return Policies. For Mint Mobile-provided Devices, SIM Kits, and accessory returns and exchanges, see the applicable Return Policy on our website.

Charges & Financial Obligations · Restriction or exception

Trial Plan Allowances and Introductory Limits

Each Mint Mobile Trial Plan includes limited introductory service with up to 250 SMS messages, 250 voice minutes, and 250 megabytes of data.

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Each Trial Plan includes Mint Mobile service with up to 250 SMS messages, 250 voice minutes, and 250 MB of 5G and/or 4G LTE data.

Charges & Financial Obligations · User right or choice

Option to Purchase Additional Trial Plan

After your initial trial, you may choose to purchase an additional Trial Plan for $5.00 at participating retail locations.

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After your initial Trial Plan, you may choose to purchase an additional Trial Plan for $5.00 at participating third-party distributors.

Charges & Financial Obligations · Company practice

Discretionary Promotional Offers and Modifications

Mint Mobile may offer promotional service plans, devices, or features in its sole discretion, subject to modification or cancellation without prior notice.

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From time to time, and in Mint Mobile’s sole discretion, we may offer certain promotions (including, without limitation, credits, discounts, or “free” Service)