Account & Service Control · Restriction or exception
Keep account information accurate, provide ID if asked
You represent that information you provide when registering or communicating is accurate, that you will promptly update it, and that you will provide whatever proof of identity DoorDash reasonably requests. You will keep your account password and other credentials secure and confidential. Your participation in and access to the Services is for your sole, personal or internal business use.
Supporting quotations
The information you provide to us when you register an account or otherwise communicate with us is accurate, you will promptly notify us of any changes to such information, and you will provide us with whatever proof of identity we may reasonably request.
You will keep secure and confidential your account password and any other login or identification credentials you use to access the Services.
Your participation in using and access to the Services is for your sole, personal, or internal business use.
data: identifiers · purpose: security
Account & Service Control · Company practice
DoorDash may suspend or deactivate your account for breach; penalties may follow
If DoorDash believes or determines you breached any provision it may suspend or permanently deactivate your account or take other action at its sole discretion, and where required by law, which may include Québec, it will give written notice with reasons. Prohibited uses may result in criminal, civil or administrative penalties, fines or sanctions against the User and those assisting the User.
Supporting quotations
In the event that we believe or determine that you have breached any of the aforementioned or any other provision of these Terms, we reserve the right to suspend and/or permanently deactivate your account or take other appropriate action at our sole discretion.
Where required by law, which may include in the Province of Québec, we will provide you with written notice of the suspension or deactivation of your account, including the reasons which led us to take such action.
Engaging in any prohibited use of the Services may result in criminal, civil, and/or administrative penalties, fines, or sanctions against the User and those assisting the User.
Account & Service Control · Restriction or exception
You are responsible for all activity on your account
You must give accurate, current and complete information when registering and at all other times, are the sole authorized User of your account, and are solely and fully responsible for all activity under your password, account or device. You must monitor your account to prevent use by minors, accept full responsibility for unauthorized use, may not authorize others to use your account or transfer it, and must notify DoorDash immediately of suspected unauthorized use. DoorDash will not be liable and you may be liable for losses, damages, liability, expenses and fees incurred by DoorDash or a third party from someone else using your account, except that for Canada Consumers in Québec this does not limit DoorDash's liability for its own or its representatives' acts. If information is untrue, inaccurate, not current or incomplete, or DoorDash reasonably suspects that, it may suspend or terminate your account and refuse current or future use. DoorDash may enable or require single login credentials for DoorDash and Caviar, and you may not create an account if previously removed or banned.
Supporting quotations
You are the sole authorized User of any account you create through the Services. You are solely and fully responsible for all activities that occur under your password or account or through your device.
You agree that you shall monitor your account to prevent use by minors, and you will accept full responsibility for any unauthorized use of your password or your account. You may not authorize others to use your User account, and you may not assign or otherwise transfer your User account to any other person or entity.
DoorDash will not be liable, and you may be liable, for losses, damages, liability, expenses, and fees incurred by DoorDash or a third party arising from someone else using your account; however, if you are a Canada Consumer who resides in the Province of Québec, the foregoing does not limit DoorDash’s liability for the consequences of its own acts or the acts of its representatives.
If you provide any information that is untrue, inaccurate, not current, or incomplete, or if DoorDash has reasonable grounds to suspect that such information is untrue, inaccurate, not current, or incomplete, DoorDash has the right to suspend or terminate your account and refuse any and all current or future use of the Services (or any portion thereof).
We may enable or require you to use a single set of login credentials to use the DoorDash and/or Caviar services.
You agree not to create an account or use the Services if you have been previously removed from the DoorDash platform by DoorDash or if you have been previously banned from use of the Services.
data: identifiers · data: demographics
Account & Service Control · User right or choice
Opt-out choices are per channel
An opt-out applies only to the channel for which it is submitted. Marketing emails have an opt-out mechanism, but the only option for transactional or relationship emails is to delete your account. Transactional or relationship texts such as order updates can be turned off in account settings or by replying STOP or sending STOP to 87424, but MMS delivery-confirmation messages from Contractors cannot be opted out of unless you stop using the Services and delete your account. For calls you can ask to be added to DoorDash's internal do not call list, and push notifications can be turned off in the app. To opt out of all communications, the only option is to delete your account.
Supporting quotations
If you opt out of receiving communications via one channel, that opt out will only apply to the specific channel for which the opt out is submitted
For transactional or relationship email messages, the only opt-out option is to delete your account.
To opt out of receiving transactional or relationship text messages (e.g., order updates), you can: (x) toggle or slide off this type of message in your account settings; (y) reply “STOP” to a text message you receive; or (z) send “STOP” to 87424.
For MMS messages sent by Contractors to confirm the delivery of your order, you cannot opt out of receiving these messages unless you stop using the Services and delete your account.
For phone calls, you can submit a request to be added to DoorDash’s internal do not call list
For push notifications, you can toggle or slide off these notifications in the mobile application.
To opt out of all communications, the only option is to delete your account.
DoorDash may modify, suspend or terminate access for any reason
Violations may prompt responses based on factors such as egregiousness and any pattern of harmful behavior. At its sole discretion DoorDash may modify or discontinue the Technology or Services, or modify, suspend or terminate your access, for any reason, with or without notice and without liability, with written notice with reasons where required by law, which may include Québec. It may also take legal action, including civil, criminal or injunctive redress. The agreement remains enforceable against you after your right to use ends, and provisions that by their nature should survive do so.
Supporting quotations
If you violate this Agreement, DoorDash may respond based on a number of factors including, but not limited to, the egregiousness of your actions and whether a pattern of harmful behavior exists.
at its sole discretion, DoorDash may modify or discontinue the Technology or Services, or may modify, suspend, or terminate your access to the Technology or the Services, for any reason, with or without notice to you and without liability to you or any third party.
DoorDash reserves the right to take appropriate legal action, including without limitation, pursuing civil, criminal, or injunctive redress.
Even after your right to use the Technology or the Services is terminated, this Agreement will remain enforceable against you. All provisions which by their nature should survive to give effect to those provisions shall survive the termination of this Agreement.