U.S. Terms of Use

Uber · Official agreement

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4 of 77 cards in Security & Safeguards

Security & Safeguards · Restriction or exception

AV recording and reuse restrictions preserve observable aspects

AV reverse engineering and recording are restricted except aspects observable and measurable without technical assistance. Users cannot bypass protection, use acquired information to test AV technology, or provide AV-based services to others even for free.

Supporting quotations

You will not (i) decompile, decipher, distill, reverse engineer, or record any part of the AV Services other than those aspects of the AV Services actually observable and measurable without technical assistance; (ii) destroy, tamper, bypass, or otherwise circumvent any measures employed to prevent, protect, secure, or limit access to any part of the AV Services; (iii) use any information acquired from any AV Service to assist in testing any AV or autonomous vehicle technology; or (iv) use any AV Services to provide a product or service to customers or other third parties, even if no monetary compensation is received for such a service.

Security & Safeguards · Restriction or exception

Mandatory 24-hour crash and incident reporting

Users must notify Uber within 24 hours and cooperate with investigations regarding any incident or accident occurring during use of the Services.

Supporting quotations

For the purpose of assisting us with our compliance and insurance obligations, you agree to notify us within 24 hours and provide us with all reasonable information relating to any incident or accident that occurs during your use of the Services and you agree to cooperate with any investigation and attempted resolution of such incident.

Qualifications & exceptions

  • 24-hour mandatory crash reporting deadline

data: incident_reports · purpose: safety · purpose: legal_compliance

Security & Safeguards · Restriction or exception

Autonomous rides can malfunction and are not emergency transport

AVs can be unavailable or behave improperly without warning and may not reach the destination. They are not designed for emergency transport. Using them acknowledges these risks.

Supporting quotations

may not always be delivered to your intended destination
not designed to provide transportation services in connection with emergencies

Security & Safeguards · Restriction or exception

Users must check child restraints

Users must inspect any provided restraint, confirm installation and secure the child. Uber disclaims responsibility for restraint safety and assisted-service incidents, subject to the section’s preservation of mandatory legal rights.

Supporting quotations

It is your obligation to inspect the child restraint system
CANNOT BE EXCLUDED UNDER APPLICABLE LAW