Operating corporate entity and US territorial applicability
Snap Inc. provides the Services and these Terms apply to users who reside in or have their principal place of business in the United States.
Supporting quotations
By using any of our Services, you agree to the Terms. If so, Snap grants you a non-assignable, non-exclusive, revocable, and non-sublicensable license to use the Services in accordance with these Terms and our policies. Of course, if you don’t agree with the Terms, then don’t use the Services.
These Terms apply if you live in the United States or if your principal place of business is in the United States.
Qualifications & exceptions
Applies to United States residents and businesses
data: location_data · purpose: service_operation
Legal Rights & Agreement Rules · Restriction or exception
AI outputs may be unreviewed, inaccurate or nonexclusive
Outputs may not be reviewed in advance and may be wrong, unlawful, offensive or similar to outputs for other users. They do not represent Snap’s views or imply endorsement or affiliation by a referenced third party.
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While we integrate certain safeguards into AI Features, Outputs may not be reviewed in advance and may be inaccurate, incomplete, misleading, offensive, objectionable, inappropriate, infringing, unsuitable, unlawful, unfit for particular purposes, or the same or similar to content generated for other users of the Services. Outputs may also contain content inconsistent with Snap’s view, and Snap does not endorse any content included in any Outputs. If Outputs reference individuals or third parties, including their products or services, it does not mean the individual or third party endorses Snap, or that they or these products are affiliated with Snap.
Legal Rights & Agreement Rules · Restriction or exception
Do not rely on AI outputs for decisions or advice
AI features and outputs are offered as-is without warranties. Snap says not to rely on them for any purpose, including decisions or professional, medical, legal, financial or educational advice.
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AI Features and Outputs are provided as-is and made available to you without representations or warranties of any kind, whether express or implied. This means that your use of any AI Features and Outputs is at your own risk, and you should not rely on them for any purpose, including to make decisions or for professional, medical, legal, financial, educational or other advice. Outputs are not Snap representations.
Legal Rights & Agreement Rules · Restriction or exception
Prohibition on developing competing products or services
Users are expressly barred from using the Services or platform data to create or develop a competing product or service.
Supporting quotations
use the Services to create or develop a competing product or service;
Qualifications & exceptions
Prohibits building competing products using the Services
purpose: intellectual_property_protection
Legal Rights & Agreement Rules · Procedure
Material term changes usually receive advance notice
Snap gives reasonable advance notice of material changes unless changes are needed sooner, such as for law changes or new features. Continued use after effectiveness accepts them.
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This also means we may need to update these Terms to reflect any changes to our Services or how we provide them, as well as to comply with legal requirements, or for other legal or security reasons. If those changes to these Terms are material we will provide you with reasonable advance notice (unless changes are required sooner, for example, as a result of a change in legal requirements or where we are launching new Services or features). If you continue to use the Services once the changes come into effect, we will take that as your acceptance.
Legal Rights & Agreement Rules · Restriction or exception
Defense and indemnity apply as law allows
To the extent law permits, users must defend, indemnify and hold Snap parties harmless for claims and costs connected to service or integrated third-party use, content, violations, negligence or willful misconduct.
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You agree, to the extent permitted by law, to indemnify, defend, and hold harmless Snap, our affiliates, directors, officers, stockholders, employees, licensors, and agents from and against any and all complaints, charges, claims, damages, losses, costs, liabilities, and expenses (including attorneys’ fees) due to, arising out of, or relating in any way to: (a) your access to or use of the Services, or any products or services provided by a third party in connection with the Services, even if recommended, made available, or approved by Snap, (b) your content, including infringement claims related to your content, (c) your breach of these Terms or any applicable law or regulation, or (d) your negligence or willful misconduct.
Legal Rights & Agreement Rules · Restriction or exception
AS IS and AS AVAILABLE warranty disclaimer
Services are provided 'as is' and 'as available' without warranties of merchantability, fitness for purpose, title, security, or error-free operation.
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THE SERVICES ARE PROVIDED “AS IS” AND “AS AVAILABLE” AND TO THE EXTENT PERMITTED BY LAW WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT. IN ADDITION, WHILE WE ATTEMPT TO PROVIDE A GOOD USER EXPERIENCE, WE DO NOT REPRESENT OR WARRANT THAT: (A) THE SERVICES WILL ALWAYS BE SECURE, ERROR-FREE, OR TIMELY, (B) THE SERVICES WILL ALWAYS FUNCTION WITHOUT DELAYS, DISRUPTIONS, OR IMPERFECTIONS, OR (C) THAT ANY CONTENT, USER CONTENT, OR INFORMATION YOU OBTAIN ON OR THROUGH THE SERVICES WILL BE TIMELY OR ACCURATE.
Qualifications & exceptions
Provided 'as is' without warranties to extent allowed by law
purpose: warranty_disclaimer
Legal Rights & Agreement Rules · Restriction or exception
Snap disclaims responsibility for users’ and third-party content
Snap and affiliates say they do not take responsibility or liability for user and third-party content and warn it may be unlawful, offensive or misleading. This is the contract’s disclaimer, not a guarantee of legal immunity.
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NEITHER WE NOR OUR AFFILIATES TAKE RESPONSIBILITY OR ASSUME LIABILITY FOR ANY CONTENT THAT YOU, ANOTHER USER, OR A THIRD PARTY CREATES, UPLOADS, POSTS, SENDS, RECEIVES, OR STORES ON OR THROUGH OUR SERVICES. YOU UNDERSTAND AND AGREE THAT YOU MAY BE EXPOSED TO CONTENT THAT MIGHT BE OFFENSIVE, ILLEGAL, MISLEADING, OR OTHERWISE INAPPROPRIATE, NONE OF WHICH WE OR OUR AFFILIATES WILL BE RESPONSIBLE FOR.
Legal Rights & Agreement Rules · Restriction or exception
Liability cap depends on payments before the underlying activity
To the maximum extent law allows, Snap excludes specified indirect and other losses. Its aggregate cap is the greater of $100 or what you paid in the 12 months before the activity giving rise to the claim.
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TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE AND OUR MANAGING MEMBERS, SHAREHOLDERS, EMPLOYEES, AFFILIATES, LICENSORS, AGENTS, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, PUNITIVE, OR MULTIPLE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES, (B) THE CONDUCT OR CONTENT OF OTHER USERS OR THIRD PARTIES ON OR THROUGH THE SERVICES, OR (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR CONTENT, EVEN IF WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT WILL OUR AGGREGATE LIABILITY FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE GREATER OF $100 USD OR THE AMOUNT YOU PAID US IN THE 12 MONTHS PRECEDING THE DATE OF THE ACTIVITY GIVING RISE TO THE CLAIM.
Legal Rights & Agreement Rules · Procedure
Arbitration includes small-claims and injunction exceptions
Covered disputes generally go to individual arbitration, including preexisting disputes. Exceptions include qualifying individual small claims, disputes seeking only injunctions and equitable relief for alleged unlawful IP use. Users may opt out under the stated procedure.
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where the only relief sought is injunctive relief
equitable relief for the alleged unlawful use
You may opt out of this Arbitration Agreement.
Legal Rights & Agreement Rules · Procedure
Mail an individual demand and allow 60 days before arbitration
Before arbitration, mail a signed individual demand to Snap’s Litigation Department, 3000 31st Street, Santa Monica, CA 90405, identifying name, username, contacts or counsel and dispute. Arbitration may begin if unresolved 60 days from sending. Multi-person notices are invalid; noncompliant filings can be dismissed and a court can decide compliance.
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If you have a dispute with Snap that is subject to arbitration, then prior to initiating arbitration, you agree to mail an individualized request (“Pre-Arbitration Demand”) to Snap Inc., ATTN: Litigation Department, 3000 31st Street, Santa Monica, CA 90405 so that we can work together to resolve the dispute. A Pre-Arbitration Demand is valid only if it pertains to, and is on behalf of, a single individual. A Pre-Arbitration Demand brought on behalf of multiple individuals is invalid as to all. The Pre-Arbitration Demand must include: (i) your name, (ii) your Snapchat username, (iii) your name, telephone number, email address and mailing address or the name, telephone number, mailing address and email address of your counsel, if any, (iv) a description of your dispute, and (v) your signature. Likewise, if Snap has a dispute with you, Snap will send an email or text message with its individualized Pre-Arbitration Demand, including the requirements listed above, to the email address or phone number associated with your Snapchat account. If the dispute is not resolved within sixty (60) days of the date that you or Snap send your Pre-Arbitration Demand, arbitration may then be filed. You agree that compliance with this subsection is a condition precedent to commencing arbitration, and that the arbitrator shall dismiss any arbitration filed without fully and completely complying with these informal dispute resolution procedures. Notwithstanding any other provision of this Agreement, the Arbitration Agreement or ADR Services’ Rules, the party against whom an arbitration has been filed has the right to seek a judicial declaration in court regarding whether the arbitration should be dismissed for failure to comply with the informal dispute resolution process set forth in this subsection.
Legal Rights & Agreement Rules · Procedure
ADR Services is primary; NAM is the fallback
The FAA governs and ADR Services administers through a single neutral arbitrator; NAM is used if ADR Services is unavailable. Under-$10,000 claims may use nonappearance arbitration at the claimant’s option, by phone, online or writing, without personal appearances unless both sides agree. Larger claims follow forum hearing rules.
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If ADR Services is not available
less than $10,000 USD
unless the parties mutually agree otherwise
Legal Rights & Agreement Rules · Procedure
Rejected judgment offers can shift costs
An offer may be made at least 10 calendar days before the hearing. It expires at the hearing or 30 days after the offer, whichever comes first, if not accepted. Rejecting it and failing to win a better award forfeits post-offer cost recovery and shifts the offeror’s post-offer costs, including forum fees.
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At least ten (10) calendar days before the date set for the arbitration hearing, you or Snap may serve a written offer of judgment on the other party to allow judgment on specified terms. If the offer is accepted, the offer with proof of acceptance shall be submitted to the arbitration provider, who shall enter judgment accordingly. If the offer is not accepted prior to the arbitration hearing or within thirty (30) calendar days after it is made, whichever is first, it shall be deemed withdrawn and cannot be given as evidence in the arbitration. If an offer made by one party is not accepted by the other party, and the other party fails to obtain a more favorable award, the other party shall not recover their post-offer costs and shall pay the offering party’s costs (including all fees paid to the arbitral forum) from the time of the offer.
Legal Rights & Agreement Rules · Restriction or exception
Arbitration and award litigation have distinct jury waivers
Covered claims use arbitration instead of a court trial. Court litigation about vacating or enforcing an award is decided by a judge rather than a jury; the clause does not abolish those court proceedings.
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YOU AND SNAP WAIVE ANY CONSTITUTIONAL AND STATUTORY RIGHTS TO GO TO COURT AND HAVE A TRIAL IN FRONT OF A JUDGE OR A JURY. You and Snap are instead electing to have claims and disputes resolved by arbitration. Arbitration procedures are typically more limited, more efficient and less costly than rules applicable in court and are subject to very limited review by a court. In any litigation between you and Snap over whether to vacate or enforce an arbitration award, YOU AND SNAP WAIVE ALL RIGHTS TO A JURY TRIAL, and elect instead to have the dispute be resolved by a judge.
Legal Rights & Agreement Rules · Restriction or exception
Individual proceedings have a class-settlement exception
Covered disputes cannot proceed as joint or class claims, but class-wide settlements remain allowed. Only a court decides this waiver’s enforceability. If it fails and a class proceeding may continue, arbitration is void for that proceeding unless both sides agree otherwise.
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ALL CLAIMS AND DISPUTES WITHIN THE SCOPE OF THIS ARBITRATION AGREEMENT MUST BE ARBITRATED OR LITIGATED ON AN INDIVIDUAL BASIS AND NOT ON A CLASS BASIS. CLAIMS OF MORE THAN ONE CUSTOMER OR USER CANNOT BE ARBITRATED OR LITIGATED JOINTLY OR CONSOLIDATED WITH THOSE OF ANY OTHER CUSTOMER OR USER. This subsection does not prevent you or Snap from participating in a class-wide settlement of claims. Notwithstanding any other provision of this Agreement, the Arbitration Agreement or ADR Services' Rules, disputes regarding the interpretation, applicability or enforceability of this waiver may be resolved only by a court and not by an arbitrator. IF THIS CLASS ACTION WAIVER IS LIMITED, VOIDED OR FOUND UNENFORCEABLE, THEN, UNLESS THE PARTIES MUTUALLY AGREE OTHERWISE, THE PARTIES’ AGREEMENT TO ARBITRATE SHALL BE NULL AND VOID WITH RESPECT TO SUCH PROCEEDING SO LONG AS THE PROCEEDING IS PERMITTED TO PROCEED AS A CLASS ACTION. IN SUCH CIRCUMSTANCES, ANY PUTATIVE CLASS, PRIVATE ATTORNEY GENERAL OR CONSOLIDATED OR REPRESENTATIVE ACTION THAT IS PERMITTED TO PROCEED MUST BE BROUGHT IN A COURT OF PROPER JURISDICTION AND NOT IN ARBITRATION.
Legal Rights & Agreement Rules · User right or choice
Arbitration opt-out can also reject the class waiver
Within 30 days of first becoming subject to the arbitration agreement, send written notice by mail to Snap Inc., Attn: Arbitration Opt-out, 3000 31st Street, Santa Monica, CA 90405 or email arbitration-opt-out@snap.com. Include name, address, username, account email if any and an unequivocal opt-out. Opting out only of arbitration leaves the class waiver; you cannot reject only the class waiver.
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You may opt out of this Arbitration Agreement. If you do so, neither you nor Snap can force the other to arbitrate. To opt out, you must notify Snap in writing no later than 30 days after first becoming subject to this Arbitration Agreement; otherwise you shall be bound to arbitrate disputes on a non-class basis in accordance with these Terms. If you opt out of only the arbitration provisions, and not also the class action waiver, the class action waiver still applies. You may not opt out of only the class action waiver and not also the arbitration provisions. Your notice must include your name and address, your Snapchat username and the email address you used to set up your Snapchat account (if you have one), and an unequivocal statement that you want to opt out of this Arbitration Agreement. You must either mail your opt-out notice to this address: Snap Inc., Attn: Arbitration Opt-out, 3000 31st Street, Santa Monica, CA 90405, or email the opt-out notice to arbitration-opt-out @ snap.com.
Legal Rights & Agreement Rules · User right or choice
Small claims court individual litigation carveout
Either the user or Snap may bring an individual claim in small claims court rather than arbitrating.
Supporting quotations
Notwithstanding the foregoing, either you or Snap may bring an individual action in small claims court.
Qualifications & exceptions
Individual claims within small claims court limits
purpose: dispute_resolution
Legal Rights & Agreement Rules · Procedure
Court venue preserves individual small claims
Except qualifying small claims, allowed litigation goes to the Central District of California; if that court lacks original jurisdiction, it goes to California Superior Court in Los Angeles County.
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all claims and disputes (whether contract, tort, or otherwise), including statutory claims and disputes, arising out of or relating to the Terms or the use of the Services will be litigated exclusively in the United States District Court for the Central District of California. If, however, that court would lack original jurisdiction over the litigation, then all such claims and disputes will be litigated exclusively in the Superior Court of California, County of Los Angeles. You and Snap consent to the personal jurisdiction of both courts.
Legal Rights & Agreement Rules · Context
California state governing law
Terms and all disputes are governed by California state law, excluding conflict-of-laws rules, unless preempted by federal law.
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Except to the extent they are preempted by U.S. federal law, the laws of California, other than its conflict-of-laws principles, govern these Terms and any claims and disputes (whether contract, tort, or otherwise) arising out of or relating to these Terms or their subject matter.
Qualifications & exceptions
Governed by California law
purpose: dispute_resolution
Legal Rights & Agreement Rules · Context
California consumer grievance notice to Department of Consumer Affairs
California residents may report complaints under Cal. Civ. Code §1789.3 to the DCA Division of Consumer Services in Sacramento.
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If you are a California resident, in accordance with Cal. Civ. Code § 1789.3, you may report complaints to the Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs by contacting them in writing at 1625 North Market Blvd., Suite N 112 Sacramento, CA 95834, or by telephone at (800) 952-5210.
Qualifications & exceptions
Notice for California residents under Cal. Civ. Code §1789.3
purpose: legal_compliance
Legal Rights & Agreement Rules · Restriction or exception
Assignment requires the successor to uphold the terms
The agreement supersedes prior terms and creates no third-party beneficiary rights. Nonenforcement is not waiver. Snap can transfer rights and provide service through another entity if it upholds these terms; users need consent to transfer their rights or duties.
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These Terms, including the additional terms referenced in Section 3, make up the entire agreement between you and Snap, and supersede any prior agreements. These Terms do not create or confer any third-party beneficiary rights. If we do not enforce a provision in these Terms, it will not be considered a waiver of our rights to enforce these Terms. We reserve the right to transfer our rights under these Terms and provide the Services using another entity, provided that entity upholds these Terms. You may not transfer any of your rights or obligations under these Terms without our consent. We reserve all rights not expressly granted to you.
Legal Rights & Agreement Rules · Context
Organizations need authority and government users have an amendment
Using Snap for an entity binds both the user and entity under the stated representation of authority. US government users agree to a separate government amendment.
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authorized to bind that business or entity
Amendment to Snap Inc. Terms of Service for U.S. Government Users
Legal Rights & Agreement Rules · Restriction or exception
Feature-specific terms override conflicts
Applicable extra terms become part of the contract and control conflicts for that feature. Paid Features Terms apply to covered paid features such as Snapchat+, excluding advertising services.
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the additional terms will override
but excluding advertising services
Legal Rights & Agreement Rules · Procedure
Arbitrator powers and survival have stated limits
The arbitrator may decide jurisdiction and award individual monetary or equitable relief through a written binding award, subject to the stated court exceptions. The responding party may waive particular rights without waiving the rest. Arbitration survives ending the relationship, including revoking consent.
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written award and statement of decision
Such waiver will not waive or affect any other portion
including any revocation of consent
Legal Rights & Agreement Rules · Restriction or exception
Invalid provisions are generally removed
If a provision is unenforceable it is removed and the remaining terms stay valid, subject to the specific arbitration and class-waiver rules.
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not affect the validity and enforceability of any remaining provisions