23 of 110 cards in Charges & Financial Obligations
Charges & Financial Obligations · User right or choice
Child spending limit starts at zero; raising it makes you responsible for purchases up to the limit
Parental Controls let you set a monthly spending limit for Child Accounts, and the default limit is zero. If you choose to increase the limit on a Child Account, you represent that your child understands they will be charged the listed price for any purchase they make, agree that you approve their ability to make purchases through their Account, and agree to pay for all purchases up to the approved monthly spending limit.
Supporting quotations
Parental Controls allow you to set a monthly spending limit for Child Accounts. The default spending limit is zero.
If you choose to increase the spending limit on a Child Account you are (a) representing that your child understands that they will be charged the listed price for any purchase they make
(b) agreeing that you approve their ability to make purchases through their Account
(c) agreeing to pay for all purchases up to the approved monthly spending limit
Qualifications & exceptions
The default monthly limit is zero.
Your payment commitment is for purchases up to the approved monthly limit.
Charges & Financial Obligations · Company practice
Your Account has a virtual Wallet, and associated Child Accounts buy through your Wallet
Your Account has an associated virtual wallet (the PlayStation Store Wallet) that can store funds from an outside payment method, such as a credit card or PayPal Account, or from vouchers or prepaid card redemptions. Child Accounts associated with your Account do not have a separate wallet, and all purchases made by associated Child Accounts are made through your PlayStation Store Wallet.
Supporting quotations
Your Account has an associated virtual wallet, which can store funds from an outside payment method (e.g., credit card, PayPal Account), or from vouchers or prepaid card redemptions
Child Accounts that are associated with your Account do not have a separate wallet.
All purchases made by any associated Child Accounts will be made through your PlayStation Store Wallet.
Qualifications & exceptions
Purchases by associated Child Accounts draw on the parent's Wallet; Section 4 describes the monthly spending limit parents can set for Child Accounts.
Charges & Financial Obligations · Restriction or exception
Wallet funds work only on PlayStation Store and certain third-party services, up to a limit SIE sets
Wallet Funds have no value outside PlayStation Store and can only be used to make purchases through PlayStation Store or certain Third-Party Services. You can hold only a certain maximum amount of funds in your wallet, as determined by SIE (the Limit). Funds can be added using a credit or debit card, a prepaid card or promotional code with a specified value where available, or other payment methods approved by SIE and made available from time to time in each specific country.
Supporting quotations
Wallet Funds have no value outside PlayStation Store and can only be used to make purchases through PlayStation Store or certain Third-Party Services.
You can only hold a certain maximum amount of funds in your wallet as determined by us
(i) a credit or debit card; (ii) a prepaid card or promotional code with a specified value where available; or (iii) other payment methods approved by us and made available from time to time in each specific country
Qualifications & exceptions
The maximum balance is set by SIE; the text does not state the amount.
Available payment methods vary by country and can change over time.
Not stated here
The Limit amount is not stated in this text.
Charges & Financial Obligations · Restriction or exception
Wallet funds are non-refundable and non-transferable, and unauthorized top-up charges need not be reversed
Funds added to the PlayStation Store Wallet are non-refundable and non-transferable except where the law requires otherwise. SIE has no obligation to reverse or refund unauthorized charges made using any payment method to fund the Wallet. Wallet funds that are deemed abandoned or unused by law will not be returned or restored.
Supporting quotations
FUNDS ADDED TO THE PLAYSTATION STORE WALLET ARE NON-REFUNDABLE AND NON-TRANSFERABLE EXCEPT WHERE THE LAW REQUIRES.
WE HAVE NO OBLIGATION TO REVERSE OR REFUND UNAUTHORIZED CHARGES MADE USING ANY PAYMENT METHOD TO FUND THE WALLET.
WALLET FUNDS THAT ARE DEEMED ABANDONED OR UNUSED BY LAW WILL NOT BE RETURNED OR RESTORED.
Qualifications & exceptions
The non-refundable and non-transferable rule has an exception where the law requires.
The no-obligation rule covers unauthorized charges made to fund the Wallet, using any payment method.
Not stated here
The text does not define what funds are deemed abandoned or unused by law.
Charges & Financial Obligations · Company practice
Store payment methods can change, and closing your Account may cost you access to purchases
You can pay for PlayStation Store purchases using supported payment methods that SIE identifies as acceptable on the Store, which may be updated from time to time and may include payment through your account with a third party (an Approved Payment Method). If you delete or close your Account, you may lose access to and use of any purchased Content.
Supporting quotations
You can pay for purchases on PlayStation Store using supported payment methods we may identify as acceptable on the Store, as may be updated from time to time, and which may include payment through your account with a third party
If you delete or close your Account, you may lose access to and use of any purchased Content.
Qualifications & exceptions
The list of acceptable payment methods is set by SIE and can be updated from time to time.
Charges & Financial Obligations · Permission or license
Completing a purchase, or letting a child complete one, authorizes SIE to charge you
For a digital item, by completing a transaction through your Account, or allowing a transaction through an associated Child Account, you agree to pay for all transactions made by you or your children; you authorize SIE to deduct from the PlayStation Store Wallet and charge your Approved Payment Method all fees due for your transactions; and you agree to the terms of this Agreement, including any applicable Usage Terms or Third-Party Terms for the product. Wallet funds can be used only for purchases through PlayStation Store or certain Third-Party Services. All transactions may be deemed governed by the law and regulatory requirements applicable at the time the transaction was completed.
Supporting quotations
by completing a transaction through your Account or allowing a transaction to take place through an associated Child Account
(i) agreeing to pay for all transactions made by you or your children
(ii) authorizing SIE to deduct from the PlayStation Store Wallet and charge your Approved Payment Method all fees due and payable for all your transactions
(iii) agreeing to the terms of this Agreement, including any applicable Usage Terms or Third-Party Terms associated with use of the particular product
All transactions may be deemed to be governed by law and regulatory requirements applicable at the time the transaction was completed.
Any such Third-Party Services may also require you to accept additional and separate terms and conditions that govern your use of those Third-Party Services
can only be used to make purchases through PlayStation Store or certain Third-Party Services
Qualifications & exceptions
This paragraph covers digital items; physical items are covered by separate Physical Goods Terms of Purchase.
The text says transactions "may be deemed" governed by law and regulatory requirements applicable at the time of the transaction.
Not stated here
The text of any Usage Terms or Third-Party Terms is not supplied here.
Charges & Financial Obligations · Context
Physical items are covered by separate Physical Goods Terms of Purchase, including cancellation and refund rights
For purchases of physical items, such as a PlayStation Device, a controller or a boxed game, the PlayStation Physical Goods Terms of Purchase apply in addition to these Terms. SIE tells you to review them before buying, because they include important details about how physical items are delivered and the rules for your purchase, including your cancellation and refund rights.
Supporting quotations
For any purchases of physical items (such as a PlayStation Device, a controller or a boxed game) the PlayStation Physical Goods Terms of Purchase will apply to your purchase (in addition to these Terms).
they include important information details about how we deliver physical items to you and the rules that apply to your purchase of physical items, including your cancellation and refund rights
if you purchase physical goods from the PlayStation Store, the PlayStation Physical Goods Terms of Purchase
Qualifications & exceptions
Applies to physical items only.
Not stated here
The Physical Goods Terms of Purchase are referenced but not supplied here, so the delivery, cancellation and refund rules for physical items are not explained.
Charges & Financial Obligations · Restriction or exception
Store purchases are final and non-refundable except as the Agreement or the Cancellation Policy says
All purchases from the PlayStation Store are final and non-refundable except as stated in this Agreement or in the then-current PlayStation Store Cancellation Policy, which is linked but not supplied here. Elsewhere the agreement states some specific situations, such as a price error the Store discovers (order cancellation) and, for physical goods, separate cancellation and refund rights.
Supporting quotations
All purchases from the PlayStation Store are final and non-refundable except as stated in this Agreement or the then-current PlayStation Store Cancellation Policy
Qualifications & exceptions
Exceptions come from this Agreement or from the Cancellation Policy as it stands at the time.
Physical items follow the separate Physical Goods Terms of Purchase.
Not stated here
The PlayStation Store Cancellation Policy is referenced but not supplied here, so the circumstances in which refunds are allowed are not explained.
Charges & Financial Obligations · Company practice
Pre-orders and bundles are charged at order time even if some content comes later
You may be able to order certain products as bundles (such as seasons of television series) or as a pre-order. You are charged for the product at the time of the order, but some portion of the product may not be available until the listed release date.
Supporting quotations
You may have the option to order certain product in the form of bundles (such as seasons of television series) or a pre-order.
You will be charged for the product at the time of the order, but some portion of the product may not be available until the listed release date.
Qualifications & exceptions
Applies to bundles and pre-orders when offered.
Charges & Financial Obligations · Restriction or exception
You pay bank fees on your or your children's transactions, and unpaid fees can lead to suspension
You are responsible for all bank fees related to transactions or failed transactions (such as chargebacks from your bank or credit card provider) started by you or your children, including domestic and international transaction fees. SIE may suspend your console or Account (including any associated Child Accounts) for failure to pay transaction fees. SIE may also choose to provide a mechanism for you to fund the wallet associated with your Account, to prevent your Account (and any associated Child Accounts) from being terminated.
Supporting quotations
You are responsible for all bank fees related to any transactions or failed transactions (e.g., chargebacks from your bank or credit card provider) initiated by you or your children, including domestic and international transaction fees.
We may suspend your console or Account (including any associated Child Accounts) for failure to pay transaction fees.
We may also elect to provide a mechanism by which you fund the wallet associated with your Account to prevent your Account (and any associated Child Accounts) from being terminated.
Qualifications & exceptions
The funding mechanism is something SIE "may" elect to provide, not a guaranteed option.
Charges & Financial Obligations · Company practice
No refund for price drops; pricing errors are reconfirmed or cancelled
The price that applies to your transaction is the price in effect when you bought. If the price of content or services you purchased drops, temporarily or permanently, you are not entitled to a refund, unless your purchase independently qualifies for a refund under the PlayStation Store Cancellation Policy. If SIE discovers an error in the price of items you have ordered, it will contact you; you can reconfirm the order at the correct price or cancel it, and if SIE cannot contact you the order is automatically cancelled.
Supporting quotations
The price applicable to your transaction will be the price that was in effect at the time of the transaction.
If the price for any content or services you purchased temporarily or permanently drops, you will not be entitled to a refund (unless your purchase independently qualifies for a refund under the PlayStation Store Cancellation Policy).
If we discover an error in the price of items you have ordered, we will contact you. You will have the option of either reconfirming your order at the correct price or canceling it.
If we are unable to contact you, your order will be automatically cancelled.
Qualifications & exceptions
The refund exception depends on the Cancellation Policy, which is not supplied here.
Not stated here
The Cancellation Policy that could independently qualify a purchase for a refund is not supplied here.
Charges & Financial Obligations · Company practice
Promotions may carry extra terms and end when changed, removed or expired
SIE may run promotions offering discounts when you buy certain items or multiple qualifying items. Promotional offers may be subject to additional terms and conditions. Special products, sales prices and promotions are no longer valid once they are changed or removed, or after any end date or time stated in the offer.
Supporting quotations
We may conduct promotions that offer discounts when you purchase certain items or purchase multiple qualifying items.
Promotional offers may be subject to additional terms and conditions.
Special products and sales prices and promotions are no longer valid once they are changed or removed, or after any end date or time specified in the offer.
Qualifications & exceptions
Promotional offers may have additional terms and conditions.
Not stated here
Any additional promotion terms are not supplied here.
Charges & Financial Obligations · Company practice
Ongoing subscriptions renew and charge you automatically until you cancel, topping up from your payment method
SIE may offer subscriptions (which it may also call memberships or services) that give access to certain content, products or services for a specified period. If your subscription is ongoing and renews automatically, you are charged the subscription fee automatically at the frequency you chose at purchase until you cancel. If your wallet does not have enough funds when an automatic recurring payment is due, the balance is automatically funded from your default Approved Payment Method on file to cover the fee.
Supporting quotations
that provide access to certain content, products, or services for a specified period of time
If your subscription is ongoing and renews automatically, you will be charged the applicable subscription fee automatically at the frequency you chose at purchase until you cancel
when an automatic recurring subscription payment is due
the balance will be automatically funded from your default Approved Payment Method on file to cover the subscription fee
Qualifications & exceptions
Applies to ongoing subscriptions that renew automatically.
The top-up comes from your default Approved Payment Method on file.
Charges & Financial Obligations · Company practice
Free trials turn into paid subscriptions unless you cancel before they end
Unless otherwise stated at the time of purchase, free trials automatically convert into ongoing paid subscriptions at the end of the trial period. To avoid being charged you must cancel your subscription before the trial period expires, and SIE tells you to review all applicable terms before signing up for a free trial.
Supporting quotations
Unless otherwise stated at the time of purchase, free trials will automatically convert into ongoing paid subscriptions at the end of the trial period.
To avoid being charged, you must cancel your subscription prior to the expiration of the trial period.
Qualifications & exceptions
The default applies unless otherwise stated at the time of purchase.
Charges & Financial Obligations · Company practice
Listed prices usually exclude sales tax, which is added when you complete the purchase
Prices listed do not include sales tax. Applicable sales tax is calculated and added when you complete a transaction. In certain jurisdictions local law requires prices to include all applicable taxes, in which case that is indicated at the time of the transaction.
Supporting quotations
Prices listed do not include sales tax.
Applicable sales tax will be calculated and added at the time you complete a transaction.
In certain jurisdictions, local laws require that prices include all applicable taxes, in which case this will be indicated at the time of the transaction.
Qualifications & exceptions
In some jurisdictions listed prices already include taxes, and this is indicated at the time of the transaction.
Charges & Financial Obligations · Restriction or exception
You can buy only from the SIE regional company for your account's country, which may be checked against your card
You may make transactions only with the designated SIE regional company determined by the country or area of residence where your account is registered. Your country or area of residence may be verified by your credit or debit card number, and the transaction may be rejected if the information does not match. SIE asks you to keep any transaction-related communications it sends, and your transaction history is also available in your Account management areas.
Supporting quotations
You may make transactions only with the designated SIE regional company that is determined by the country/area of residence to which your account is registered.
Your country/area of residence may be verified by your credit or debit card number and may be rejected if the information does not match.
Please retain any transaction related communications we may send to you.
Your transaction history is also available in your Account management areas.
Qualifications & exceptions
The check may reject a transaction if the card information does not match the registered country or area.
Charges & Financial Obligations · Permission or license
Wallet funds are used first, and SIE may charge your payment method for any shortfall
If you have funds in your PlayStation Store Wallet you may use them to complete a purchase or renew a subscription. If your Wallet does not have enough funds to complete a transaction, SIE may automatically charge your Approved Payment Method for the balance needed. Wallet funds can only be used for purchases through PlayStation Store or certain Third-Party Services.
Supporting quotations
If you have funds in your PlayStation Store Wallet, you may use those funds to complete a purchase or renew a subscription.
If you do not have enough funds in your Wallet to complete a transaction, we may automatically charge your Approved Payment Method for the balance necessary to complete the purchase.
can only be used to make purchases through PlayStation Store or certain Third-Party Services
Qualifications & exceptions
The charge for a shortfall is something SIE "may" do automatically.
Charges & Financial Obligations · Permission or license
SIE may automatically update your stored card details and keep charging them
SIE participates in account update services offered by some banks to help keep your payment cards up to date. Where you have added a payment card to your Account and your bank participates, SIE may automatically update your card number or expiration date when your card expires, and will continue to charge the applicable payment methods for purchases you make unless you notify SIE otherwise. You can opt out of the automatic update services by contacting your bank. You can update your Approved Payment Method in Account Settings, and SIE may also update your Payment Method itself using information from its payment service providers; after any update you authorize SIE to continue charging the applicable Payment Method(s) for active recurring subscriptions or new transactions.
Supporting quotations
We participate in account update services offered by some banks to help keep your payment cards up to date on your Account.
we may automatically update your card number or expiration date in our system when your card expires
Following any update, we will continue to charge the applicable payment methods to any purchases you make unless you notify us otherwise.
You can opt out of the automatic update services by contacting your bank.
You can update your Approved Payment Method in Account Settings. We may also update your Payment Method ourselves, using information provided by our payment service providers.
Following any update, you authorize us to continue to charge the applicable Payment Method(s) for any active recurring subscriptions or new transactions.
Qualifications & exceptions
Applies where your bank participates in the account update service.
The opt-out is made by contacting your bank, not SIE.
Charges & Financial Obligations · Restriction or exception
Prepaid cards can fund your Wallet only within the Wallet limit and from your Account's country
SIE or its affiliates may provide prepaid cards that let users redeem certain products or fund the PlayStation Store Wallet. If a prepaid card's value added to your existing Wallet balance would exceed the Limit, you cannot apply the card's value until enough has been spent from the Wallet that the card and Wallet together are at or under the Limit. The Wallet accepts only prepaid cards with currency value from the same country as the one designated for your Account. The Limit is the maximum balance SIE determines for the Wallet.
Supporting quotations
SIE or its affiliates may provide prepaid cards that allow users to redeem certain products or fund the PlayStation Store Wallet.
you will not be able to apply the value of the prepaid card to the wallet until sufficient funds have been spent from the wallet to allow the sum of the full value of the prepaid card and wallet to be equal to or less than the Limit
Your PlayStation Store Wallet will only accept prepaid cards with currency value from the same country as the one designated for your Account.
You can only hold a certain maximum amount of funds in your wallet as determined by us
Qualifications & exceptions
The Limit is set by SIE and its amount is not stated in this text.
Only prepaid cards with currency value from the Account's designated country are accepted.
Not stated here
The Limit amount is not stated in this text.
Charges & Financial Obligations · Restriction or exception
Product codes can have expiry dates, regional or age limits, and usually work once only
SIE, its affiliates or third parties may provide product codes (or vouchers) that can be used to access content, including promotional content. Product codes may not be available in all countries or to all users, and age restrictions may apply. Some codes must be used before a specified expiration date and in accordance with specified terms. Unless otherwise stated, a code may be used once only by the recipient and may not be transferred or sold to any other person.
Supporting quotations
SIE, its affiliates or third parties may provide product codes (or vouchers) that can be used to access content, including promotional content.
Product codes may not be available in all countries or to all users, and age restrictions may apply.
Some product codes must be used before a specified expiration date and in accordance with specified terms.
Unless otherwise stated, product codes may be used once only by the recipient and may not be transferred or sold to any other person.
Qualifications & exceptions
Single use and non-transfer apply unless otherwise stated.
Availability, age restrictions and expiry vary by code.
Not stated here
The specific terms and expiration dates of individual codes are not stated here.
Charges & Financial Obligations · Restriction or exception
SIE is not responsible for video delivery problems; no refund for them unless faulty or law requires
Delivery of and access to Video Content depend on things SIE does not control, including your broadband or network speed and availability, compatibility between the content format and your Authorized Device, and availability and restrictions from SIE's third-party licensors. SIE says it is not responsible for delays or technical difficulties in downloading, streaming or viewing Video Content related to those variables. You will not receive a refund or credit for downloaded or streamed content you cannot view, or have difficulty viewing, because of these uncontrollable variables, unless the content is faulty or the law requires otherwise.
Supporting quotations
Delivery of and your access to Video Content are dependent on variables not under our control, including the speed and availability of your broadband or network connection, compatibility between the format of the Video Content and the Authorized Device you use to access that Video Content, availability of Video Content from our third-party licensors
SIE is not responsible for any delays or technical difficulties in downloading, streaming, or viewing the Video Content related to these variables.
YOU WILL NOT RECEIVE A REFUND OR CREDIT FOR ANY DOWNLOADED OR STREAMED CONTENT THAT YOU ARE NOT ABLE TO VIEW OR HAVE DIFFICULTY VIEWING DUE TO THESE UNCONTROLLABLE VARIABLES, UNLESS THE CONTENT IS FAULTY OR UNLESS THE LAW REQUIRES OTHERWISE.
Qualifications & exceptions
The no-refund rule does not apply if the content is faulty or the law requires otherwise.
Charges & Financial Obligations · Company commitment
AAA rules set arbitration fees; SIE may reimburse your filing fee; you may recover attorney fees if you win
Payment of filing, administrative and arbitrator fees is governed by the AAA Rules. The party starting the arbitration pays an initial filing fee, but if you start it, the Sony Entity reimburses you at the end of the arbitration for the filing fee to the extent it exceeds the fee for filing a complaint in federal or state court in your county of residence. If your claims do not exceed $75,000 and you gave notice and negotiated in good faith as described earlier, and the arbitrator finds you are the prevailing party, you are entitled to recover reasonable attorneys' fees and costs as determined by the arbitrator, in addition to any rights to recover the same under controlling state or federal law. The arbitrator makes any award in writing but need not give reasons unless a party requests them. The award is binding and final, except for any right of appeal provided by the Federal Arbitration Act, and can be entered in any court with jurisdiction for enforcement.
Supporting quotations
Payment of all filing, administrative, and arbitrator fees will be governed by the AAA Rules.
The party initiating the arbitration is required to pay an initial filing fee, but if you are the party who initiates arbitration, then the Sony Entity you have a dispute with will reimburse you for the filing fee at the conclusion of the arbitration to the extent it exceeds the fee for filing a complaint in federal or state court in your county of residence.
if your claims do not exceed $75,000 and you provided notice to and negotiated in good faith with the Sony Entity you had a Dispute with as described above
if the arbitrator finds that you are the prevailing party in the arbitration, you will be entitled to recover reasonable attorneys
agree to negotiate resolution of the Dispute in good faith for no less than 60 days after you provide notice of the Dispute with the required information
The arbitrator will make any award in writing but need not provide a statement of reasons unless requested by a party.
The award will be binding and final, except for any right of appeal provided by the FAA, and may be entered in any court having jurisdiction over the parties for purposes of enforcement.
Qualifications & exceptions
The filing fee reimbursement happens at the conclusion of the arbitration and only to the extent the fee exceeds a court filing fee in your county of residence.
The attorney-fee entitlement applies only if your claims do not exceed $75,000, you gave notice and negotiated in good faith, and you prevail.
Any appeal right is limited to what the Federal Arbitration Act provides.
Charges & Financial Obligations · Restriction or exception
You are responsible for your own internet connection and its costs
Accessing and using PlayStation and its Content may require an internet connection for which you are solely responsible. You are solely responsible for any third-party fees associated with your connection, including internet service provider or airtime charges. The provision, quality and security of internet connectivity are the sole responsibility of the third party providing your internet service. PlayStation Devices and all other devices are sold separately.
Supporting quotations
Accessing and using PlayStation and its Content may require an internet connection for which you are solely responsible.
you are solely responsible for payment of any third-party fees associated with your internet connection, including internet service provider or airtime charges
The provision, quality and security of internet connectivity are the sole responsibility of the third party providing your internet service.
PlayStation Devices and all other devices are sold separately.