Contracting entity is Hinge, Inc. for US and MTCH Technology for Europe
Hinge, Inc. operates the service for users outside the EU, EEA, UK and Switzerland; MTCH Technology Services Limited operates it for users in those regions.
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Welcome to Hinge, operated by MTCH Technology Services Limited ("MTCH Technology") for users located in the European Union (“EU”), European Economic Area (“EEA”), the United Kingdom (“UK”), or Switzerland, and operated by Hinge, Inc. for all other users.
As used in this Agreement, the terms "Hinge," "us," "we," the "Company", and "our" shall refer to Hinge, Inc. and/or MTCH Technology Services Limited, as appropriate.
Terms of Use Agreement binding regardless of registration or subscription status
Accessing or using Hinge services binds the user to this Agreement, incorporating the Privacy Policy, Cookie Policy, Community Guidelines, and Safe Dating Advice.
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By accessing or using our Services on www.hinge.com (the "Website"), the Hinge mobile application (the "App"), or any other platforms or services Hinge may offer (collectively, the "Service" or our "Services"), you agree to, and are bound by this Agreement. This Agreement applies to anyone who accesses or uses our Services, regardless of registration or subscription status.
Your access and use of our Services is also subject to the Privacy Policy, Cookie Policy, Community Guidelines, and Safety Dating Advice, and any terms disclosed and agreed to by you when you purchase additional features or services from Hinge ("Additional Terms Upon Purchase"), which are incorporated into this Agreement by reference.
Qualifications & exceptions
Applies to all visitors and users regardless of registration or subscription
Terms modification notice and affirmative consent for liability and arbitration
Hinge may update terms with notice posted on the terms page. Material changes to Section 14 (Liability) and Section 15 (Dispute Resolution) require affirmative acceptance.
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To the maximum extent permitted by applicable law, your continued access or use of our Services after the effective date of the Terms constitutes your consent to any changes, and as a result, you will be legally bound by the updated Terms.
Notwithstanding the foregoing, any material changes to the Limitation of Liability in Section 14 and the Dispute Resolution provisions in Section 15 below will require your affirmative acceptance.
Qualifications & exceptions
Material changes to liability limitations and dispute resolution require affirmative consent
Legal Rights & Agreement Rules · Restriction or exception
Prohibited actions including commercial solicitation, data scraping, and fraud
Users may not use the Service for commercial purposes, fraud, solicitation of money or passwords, automated bots, scrapers, or network interference.
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Express or imply that any statements you make are endorsed by Hinge;
Use any robot, crawler, site search/retrieval application, proxy or other manual or automatic device, method or process to access, retrieve, index, "data mine," or in any way reproduce or circumvent the navigational structure or presentation of our Services or its contents;
Use our Services for any harmful, illegal, or nefarious purpose, including, but not limited to, using any Virtual Items for purposes of money laundering or other financial crimes;
Solicit passwords for any purpose
Solicit money or other items of value
Relates to commercial activities
Qualifications & exceptions
Strict prohibition on automated scraping, proxies, and commercial solicitation
purpose: acceptable_use · purpose: safety
Legal Rights & Agreement Rules · Restriction or exception
Services provided As Is with comprehensive warranty disclaimer
Services are provided on an AS IS and AS AVAILABLE basis without express or implied warranties of merchantability, fitness, quality, or non-infringement.
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HINGE PROVIDES OUR SERVICES ON AN "AS IS" AND "AS AVAILABLE" BASIS AND TO THE EXTENT PERMITTED BY APPLICABLE LAW, GRANTS NO WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY OR OTHERWISE WITH RESPECT TO OUR SERVICES (INCLUDING ALL CONTENT CONTAINED THEREIN), INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF SATISFACTORY QUALITY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE OR NON-INFRINGEMENT.
Qualifications & exceptions
To the maximum extent permitted by applicable law
purpose: warranty_disclaimer
Legal Rights & Agreement Rules · Restriction or exception
Exclusion of indirect, consequential, and punitive damages
Hinge and affiliates exclude liability for indirect, consequential, exemplary, incidental, special, or punitive damages, including lost profits, data, or intangible losses.
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TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HINGE, ITS AFFILIATES, EMPLOYEES, LICENSORS, OR SERVICE PROVIDERS BE LIABLE FOR ANY INDIRECT, CONSEQUENTIAL, EXEMPLARY, INCIDENTAL, SPECIAL, PUNITIVE, FIXED, OR ENHANCED DAMAGES, INCLUDING, WITHOUT LIMITATION, LOSS OF PROFITS, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES
THE LIMITATION OF LIABILITY PROVISIONS SET FORTH IN THIS SECTION 14 SHALL APPLY EVEN IF YOUR REMEDIES UNDER THIS AGREEMENT FAIL WITH RESPECT TO THEIR ESSENTIAL PURPOSE.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.
Qualifications & exceptions
Applies only to the fullest extent permitted by applicable law.
Some jurisdictions disallow particular damage limits, so some or all may not apply.
purpose: liability_limitation
Legal Rights & Agreement Rules · Restriction or exception
Aggregate liability capped at amounts paid in prior 24 months
Where law permits, Hinge caps aggregate service-related liability at fees paid during the 24 months before the first lawsuit, arbitration or other legal proceeding is filed. This clause specifies no minimum dollar floor.
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TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL HINGE'S AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS RELATING TO THE SERVICES EXCEED THE AMOUNT PAID, IF ANY, BY YOU TO HINGE FOR THE SERVICES DURING THE TWENTY-FOUR (24) MONTH PERIOD IMMEDIATELY PRECEDING THE DATE THAT YOU FIRST FILE A LAWSUIT, ARBITRATION OR ANY OTHER LEGAL PROCEEDING AGAINST HINGE, WHETHER STATUTORY, IN LAW OR IN EQUITY, IN ANY TRIBUNAL.
SOME JURISDICTIONS DO NOT ALLOW THE LIMITATION OF CERTAIN DAMAGES, SO SOME OR ALL OF THE LIMITATIONS IN THIS SECTION MAY NOT APPLY TO YOU.
Qualifications & exceptions
Applies only to the fullest extent permitted by applicable law.
Some jurisdictions disallow particular damage limits, so some or all may not apply.
purpose: liability_limitation
Legal Rights & Agreement Rules · Procedure
Mandatory formal notice and 60-day informal negotiation before arbitration
Before arbitration or small claims, users generally must send a detailed, personally signed notice and negotiate in good faith for 60 days after receipt of a complete notice, unless extended by agreement. Hinge sends its notice to the user’s recorded contact address.
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If you have a Dispute with Hinge (“Your Dispute”), before formally pursuing Your Dispute in arbitration or small claims court, you agree to first (send a detailed notice (“Notice”) to CT Corporation, c/o Hinge, 1209 Orange Street, City of Wilmington, County of New Castle, Delaware 19801, USA.
This informal process should lead to a resolution of the Dispute. However, if the Dispute is not resolved within 60 days after receipt of a fully completed Notice and the Parties have not otherwise mutually agreed to an extension of this informal dispute resolution time period, you or Hinge may initiate an arbitration (subject to a Party’s right to elect small claims court as provided below).
You must personally sign this Notice for it to be effective.
Hinge agrees to first send a Notice to you at your most recent email address on file
Qualifications & exceptions
The EFAA exception applies to covered claims.
Limitations periods and filing-fee deadlines pause during the informal process.
Legal Rights & Agreement Rules · Restriction or exception
Mutual class action waiver and jury trial waiver
Users and Hinge waive jury trials and agree that disputes will be resolved strictly on an individual basis, waiving participation in class or collective proceedings.
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TO THE FULLEST EXTENT ALLOWABLE BY LAW, YOU AND HINGE EACH WAIVE THE RIGHT TO A JURY TRIAL AND THE RIGHT TO LITIGATE DISPUTES IN COURT IN FAVOR OF INDIVIDUAL ARBITRATION (EXCEPT TO THE EXTENT THE “ENDING FORCED ARBITRATION OF SEXUAL ARBITRATION OF SEXUAL ASSAULT AND SEXUAL HARRASSMENT ACT” PRECLUDES ARBITRATION OF DISPUTES OR CLAIMS).
TO THE FULLEST EXTENT ALLOWABLE BY LAW, THERE SHALL BE NO RIGHT OR AUTHORITY FOR ANY CLAIMS TO BE ARBITRATED OR LITIGATED ON A CLASS, COLLECTIVE, REPRESENTATIVE, CONSOLIDATED, OR PRIVATE ATTORNEY GENERAL BASIS.
Subsections 15b, 15c, 15d, and 15e, which shall not apply to users residing within the EU, EEA, UK, or Switzerland.
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Binding arbitration administered by NAM with small claims court option
Disputes not resolved informally are resolved by binding individual arbitration administered by National Arbitration and Mediation (NAM), with small claims court election available.
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Any Dispute (that is not resolved informally by Hinge Customer Service or the informal dispute resolution process as provided under subsection 15a above) shall be exclusively resolved through BINDING INDIVIDUAL ARBITRATION except for the following types of Disputes:
Disputes that are within the jurisdiction of a small claims court. Either you or Hinge may elect to have an individual claim heard in small claims court.
Subsections 15b, 15c, 15d, and 15e, which shall not apply to users residing within the EU, EEA, UK, or Switzerland.
Disputes covered by the Ending Forced Arbitration of Sexual Assault and Sexual Harassment Act.
shall be administered by NAM
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Eligible small-claims and EFAA-covered claims are excepted.
Mass arbitration starts with 30 cases and proceeds in staged rounds
For at least 25 similar demands by coordinated counsel or entities, NAM’s mass-filing protocols may apply. Each side initially selects 15 demands, 30 total; later rounds rise to 40, 50, 60 and 70 total. Other claims wait for selection, with the stated tolling of deadlines.
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Mass Filing – If, at any time, 25 or more similar demands for arbitration are asserted against Hinge or related parties by the same or coordinated counsel or entities (“Mass Filing”), consistent with the definition and criteria of Mass Filings set forth in the NAM’s Mass Filing Supplemental Dispute Resolution Rules and Procedures (“NAM’s Mass Filing Rules”, available at https://www.namadr.com/resources/rules-fees-forms/), the additional protocols set forth below shall apply.
If you or your counsel file a Demand for Arbitration that fits within the definition of Mass Filing referred to above, then you agree that your Demand for Arbitration shall be subject to the additional protocols set forth in this Mass Filing subsection. You also acknowledge that the adjudication of your Dispute might be delayed and that any applicable statute of limitations shall be tolled from the time at which the first Demands are chosen to proceed until your Demand is chosen for a bellwether proceeding.
Subsections 15b, 15c, 15d, and 15e, which shall not apply to users residing within the EU, EEA, UK, or Switzerland.
each select 15 Demands for Arbitration (30 total)
in the fifth round 35 each (70 total).
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Legal Rights & Agreement Rules · User right or choice
30-day right to opt out of retroactive application of arbitration provisions
Users may opt out of the retroactive application of Section 15 arbitration provisions to previously accrued claims by sending written notice to OptOut@hinge.co within 30 days.
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Notwithstanding any provision in this Agreement to the contrary, you may elect to opt out of the retroactive application of this Dispute Resolution Section 15 as to claims that have accrued against you or against Hinge prior to the time of your consent to this Agreement. You may opt out by sending us written notice, within 30 days of the time you consent to this Agreement, to the following email address: OptOut@hinge.co.
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Earlier dispute-resolution agreements still apply to past claims; this is not a general opt-out from arbitration.
Texas governing law and exclusive venue in Dallas County courts
Texas law and the FAA generally govern disputes except where prohibited. Dallas County courts generally hear non-arbitrated claims, with exceptions for small claims and users in the EU, EEA, UK, Switzerland or jurisdictions where the forum restriction is prohibited.
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The laws of Texas, U.S.A., without regard to its conflict of laws rules, shall explicitly apply to any Dispute arising out of or relating to this Agreement or our Services, and the Dispute Resolution Process set forth in Section 15 shall be governed by the Federal Arbitration Act.
Except where prohibited by law, including for users residing in the EU, EEA, UK or Switzerland, who may bring claims in their country of residence in accordance with applicable law, and except for claims that are heard in a small claims court as set forth in Section 15, any claims arising out of or relating to this Agreement (including any challenges to the class action waiver provision in subsection 15b), to our Services, or to your relationship with Hinge that for whatever reason are not required to be arbitrated or filed in small claims court, will be litigated exclusively in the federal or state courts located in Dallas County, Texas, U.S.A.
except where prohibited by law
where a mandatory consumer protection law explicitly prohibits such choice of law provisions.
Qualifications & exceptions
The EU/EEA governing-law exception preserves mandatory consumer protections that prohibit the choice.
purpose: governing_law · purpose: jurisdiction
Legal Rights & Agreement Rules · Restriction or exception
User indemnification for claims arising from user content or terms breaches
Users agree to defend and indemnify Hinge, affiliates, officers, and employees against any claims, damages, liabilities, costs, and legal fees arising from user content or terms breaches.
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You agree, to the extent permitted under applicable law, to indemnify, defend, and hold harmless Hinge, our affiliates, and their and our respective officers, directors, agents, and employees from and against any and all complaints, demands, claims, damages, losses, costs, liabilities, and expenses, including attorney's fees, due to, arising out of, or relating in any way to your access to or use of our Services, Your Content, your conduct toward other users, or your breach of this Agreement.
Arbitration fees follow NAM rules and hardship requests may be considered
NAM rules generally allocate fees, subject to mass-filing and reallocation provisions. Hinge considers good-faith hardship requests and pays all NAM fees when it starts the arbitration.
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Upon a showing to Hinge of your financial hardship
If Hinge initiates an arbitration against you, we shall pay all NAM fees.
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Legal Rights & Agreement Rules · Procedure
Arbitration demands require a copy within seven days
The claimant must send a detailed demand to NAM and a copy to the other party within seven days. Failure to certify Section 15 compliance or a small-claims election can cause administrative closure.
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within 7 days of delivery of the Demand for Arbitration to NAM.
fails to certify in writing that the Party meets the requirements of Dispute Resolution Section 15
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Legal Rights & Agreement Rules · Procedure
Arbitrator selection and hearings have location protections
A neutral arbitrator handles the claim. If a hearing is chosen, the arbitrator is in or near your residence. Each party may strike two names from a list of five and must return preferences within 15 days.
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the Arbitrator shall be in or close to the location in which you reside.
each party may strike up to 2 names
within 15 days of service of the document.
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Legal Rights & Agreement Rules · Procedure
Arbitration evidence gathering is limited and time-sensitive
Each side generally gets five document requests and five interrogatories, served within 21 days. Responses generally come within 30 days, subject to the stated extensions. Additional discovery requires good cause.
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serve up to five requests for relevant, non-privileged documents
no more than 5 relevant interrogatories (including subparts).
within 21 days after the Claim Arbitrator’s appointment.
The burden of establishing good cause for any additional discovery is on the moving Party.
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Legal Rights & Agreement Rules · Procedure
Oral arbitration hearings require a timely request and personal attendance
Written submissions are the default unless a party requests an oral hearing within ten days after the response. Both parties must attend; missing the hearing risks default unless the arbitrator grants a continuance for good cause.
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unless a Party requests an oral hearing within 10 days after the Respondent files a response.
will result in a default judgment taken against that Party.
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Legal Rights & Agreement Rules · Procedure
Confidential arbitration material can be restricted
Either party can request an order limiting use of confidential information to arbitration and award enforcement, and requiring permitted court filings of it under seal.
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may not be used or disclosed except in connection with the arbitration or a proceeding to enforce the arbitration award
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Legal Rights & Agreement Rules · Procedure
Arbitration awards may include fees or bad-faith sanctions
A reasoned written award is due within the stated 30-day period. It binds only the parties, though other decisions may be considered. Permitted fees, costs or sanctions may be awarded for frivolous or improper claims or defenses.
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a reasoned decision, in writing within 30 days
a claim or defense is frivolous or was brought for an improper purpose
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Legal Rights & Agreement Rules · Restriction or exception
Settlement offers can shift later legal costs
When the eventual award is worse for a party than the opposing respondent’s offer, post-offer costs and attorney fees can shift to that party. If law prohibits shifting, the rejected offer stops accrual of recoverable costs instead.
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the opposing Party must pay the Respondent’s costs incurred after the offer was made, including any attorney’s fees.
If any law prohibits shifting arbitration fees or costs
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Legal Rights & Agreement Rules · Procedure
Mass arbitration requires mediation and delays unselected claims
Hinge pays the mediator after the first bellwether round. Later mediation needs consent; remaining claims and fees wait for selection under the staged process, with the stated deadline tolling.
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with Hinge to pay the mediator’s fees.
Fees associated with a Demand for Arbitration included in the Mass Filings
shall be tolled beginning when you initiate the informal dispute resolution process
Qualifications & exceptions
Sections 15b–15e do not apply to EU, EEA, UK or Swiss residents, or where prohibited by law.
Legal Rights & Agreement Rules · User right or choice
UK residents may bring a contract claim over enforcement decisions
UK users may bring a breach-of-contract claim if Hinge’s account or content action fails to comply with the terms. Hinge encourages an appeal first.
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For users residing in the United Kingdom:
you have the right to bring a claim for breach of contract under UK law.