Wireless Plan Terms

Data Access & Collection · Context

Privacy is governed by the separate AT&T Privacy Notice

For how AT&T collects, uses and protects your personal information, including location information, the Agreement points to the AT&T Privacy Notice; FirstNet individual users should review the FirstNet Privacy Notice instead.

Supporting quotations

please see the AT&T Privacy Notice located at

FirstNet individual users should review the FirstNet Privacy Notice at

Qualifications & exceptions

• FirstNet individual users are pointed to the FirstNet Privacy Notice.

Not stated here

• The AT&T Privacy Notice and FirstNet Privacy Notice are linked and not supplied in this text, so this card cannot say what personal information is collected, used or shared.

Data Access & Collection · Company practice

AT&T Wi-Fi Service: possible no-charge access, auto-authentication and data collection

If you have a qualified rate plan and a Wi-Fi capable device, AT&T Wi-Fi Service in the U.S. may be available at no additional charge and your device may auto-authenticate at AT&T Wi-Fi locations. Use is subject to the separate Wi-Fi Terms of Service, and if you auto-authenticate your use may also be subject to the URL filtering choices of the location owner or operator. You can disable auto-authentication on your device, for example by turning off Wi-Fi. Certain information about you or your Device may be collected when you use AT&T Wi-Fi Service. The service is for Wireless customers; home networking Wi-Fi for Internet Service customers is governed by subsection 6.2.4 instead.

Supporting quotations

AT&T Wi-Fi Service in the U.S. may be available to you at no additional charge and your device may auto-authenticate at AT&T Wi-Fi Service locations.

your use may be subject to the Wi-Fi Terms and the URL filtering choices of the location owner or operator.

Auto-authentication can be disabled on your device, e.g., by turning off Wi-Fi.

Certain information about you or your Device may be collected when you use AT&T’s Wi-Fi Service.

Qualifications & exceptions

• Available at no additional charge only with a qualified rate plan and a Wi-Fi capable device, and "may be" available.
• Applies to Wireless customers; Internet Service home Wi-Fi is governed by subsection 6.2.4.

Not stated here

• The Wi-Fi Terms of Service are linked and not supplied in this text, and the paragraph does not say which information about you or your Device is collected.

Data Access & Collection · Restriction or exception

Wi-Fi Calling 911 routing depends on location data and your Emergency Address

911 calls using Wi-Fi Calling first try to route to the appropriate emergency response center using automatic location information from your Device or, if that fails, the Emergency Address (no P.O. Boxes) in your Wi-Fi Calling settings. Setting up Wi-Fi Calling requires entering a US address, you can change it at any time through "Update Emergency Address", and you should update it as needed. 911 service may be delayed or unavailable if automatic location information is unavailable or if you use Wi-Fi Calling from a location different from your Emergency Address. You acknowledge you received and understand this information, and agree that if you dial 911 using Wi-Fi Calling AT&T may treat the automatic location information your Device transmits as your temporarily updated Emergency Address.

Supporting quotations

911 calls using Wi-Fi Calling will first attempt to route to the appropriate emergency response center using automatic location information from your Device or, if that fails, the Emergency Address (no P.O. Boxes) entered in your Wi-Fi Calling settings.

911 service may be delayed or unavailable if automatic location information is unavailable or if using Wi-Fi Calling from a location different from the Emergency Address you entered.

AT&T may treat the automatic location information transmitted by your Device as your temporarily updated Wi-Fi Calling Emergency Address.

Qualifications & exceptions

• Applies to 911 calls made using Wi-Fi Calling.
• Delay or unavailability can occur if location information is unavailable or you are at a different location from your Emergency Address.

Data Access & Collection · Company practice

AT&T collects and uses your Device's location information

AT&T collects information about your Device's location from its network and from your Device. It monitors, collects and uses that location information, together with other information it gets from its network and your Device, to provide Wireless Service, and also uses it to maintain and improve the network and the quality of your wireless experience. For more on how it may collect and use information, including location, the Agreement points to the AT&T Privacy Notice (FirstNet individual users: the FirstNet Privacy Notice).

Supporting quotations

AT&T collects information about the location of your Device from our network and from your Device.

We monitor, collect, and use this location information, together with other information we get from our network and your Device, to provide Wireless Service to you. We also use it to maintain and improve our network and the quality of your wireless experience.

FirstNet individual users should review the FirstNet Privacy Notice at

Qualifications & exceptions

• Purposes stated: providing Wireless Service, and maintaining and improving the network and wireless experience.

Not stated here

• The AT&T and FirstNet Privacy Notices are not supplied in this text, so this card cannot say whether location data is shared or how long it is kept.

Data Access & Collection · Restriction or exception

You must give a street address for your primary place of use

To determine your primary place of use and which jurisdiction's taxes and assessments to collect, you must give AT&T your street address. If you do not, or if it is outside AT&T's licensed Services area, AT&T may reasonably designate a primary place of use within the licensed Services area for you or discontinue service. You must live and have a mailing address within the owned network coverage area of AT&T or its assignee or successor.

Supporting quotations

To determine your primary place of use (“PPU”) and which jurisdiction’s taxes and assessments to collect, you’re required to provide us with your street address.

If you don’t provide us with such address, or if it falls outside our licensed Services area, we may either reasonably designate a PPU within the licensed Services area for you or discontinue service.

Qualifications & exceptions

• AT&T may designate a primary place of use or discontinue service if no address is provided or it is outside the licensed Services area.

Data Access & Collection · Company practice

Wireless Home Internet: prohibited uses can end service; AT&T may change rules without notice and monitor usage

As explained in subsection 2.5, AT&T may take any and all reasonable actions necessary to restrict Prohibited Network Uses or any other violation of its Acceptable Use Policy, up to and including termination of service. For Wireless Home Internet Services you agree AT&T may modify the permitted and prohibited activities without advance notice; engage in any reasonable network management practice to enhance customer service, reduce congestion, adapt to technology changes or respond to wireless bandwidth and spectrum availability, including actions under subsections 2.7 and 6.9; and use reasonable methods to monitor and collect customer usage information to better optimize the network. AT&T will give advance notice of the usage threshold for your data plan, or changes to it, by bill insert, email, text message or other appropriate means. The AT&T Privacy Notice addresses what information it collects and how it uses and protects it.

Supporting quotations

AT&T may take any and all reasonable actions necessary to restrict any Prohibited Network Uses or any other violation of AT&T’s Acceptable Use Policy, up to and including termination of service.

AT&T may modify, without advance notice, the permitted and prohibited activities by this Agreement;

AT&T may engage in any reasonable network management practice to enhance customer service, to reduce network congestion, to adapt to advances and changes in technology, and/or to respond to the availability of wireless bandwidth and spectrum

AT&T will provide you with advance notice of the usage threshold applicable to your data plan, or any changes to the applicable usage threshold

AT&T may use reasonable methods to monitor and collect customer usage information to better optimize the operation of the network.

With respect to your Wireless Home Internet Services, you agree that AT&T has the right to do the following:

Qualifications & exceptions

• The right to modify permitted and prohibited activities is without advance notice, while usage threshold notice is promised in advance.
• Applies to Wireless Home Internet Services.

Not stated here

• The AT&T Privacy Notice and Acceptable Use Policy are linked documents not supplied in this text, so what usage information is collected and how it is used is not stated here.

Data Access & Collection · Company practice

Fixed Wireless needs an eligible area, a professionally mounted outdoor antenna and a plan; CAF testing may occur

To qualify for Fixed Wireless Internet Service you must reside in an area where AT&T provides it. It requires an outdoor antenna professionally mounted on or near the exterior of your service location and, unless the terms governing your plan say otherwise, an eligible Fixed Wireless Internet plan. Customers obtaining internet services under the Connect America Fund program may be randomly subjected to performance testing to comply with FCC certification requirements, conducted by AT&T for four weeks with minimal impact on the customer's internet access experience and not requiring customer intervention.

Supporting quotations

To qualify for Fixed Wireless Internet Service, you must reside in an area where we provide Fixed Wireless Internet service.

Fixed Wireless Internet requires an outdoor antenna that is professionally mounted on or near the exterior of your service location.

Customers obtaining internet services under the Connect America Fund (CAF) program may be randomly subjected to performance testing to comply with FCC CAFII certification requirements.

Performance testing will be conducted for a duration of four weeks and should have minimal impact on customer’s internet access experience.

Qualifications & exceptions

• Performance testing applies to customers obtaining service under the Connect America Fund program and is random.
• Testing lasts four weeks.