Wireless Plan Terms

Retention & Deletion · Company practice

On termination: no proration or refund, licenses end, data may be deleted

Regardless of the reason or who terminates, unless applicable law requires otherwise there is no proration of charges and you still owe the full month's payment even if Services end before the billing cycle ends. Any Account balance or unused portion of the terminated Service (such as a Prepaid service) is not refunded or credited. Your licenses to use associated software end. You must return Equipment associated with the terminated Service if the applicable Service Terms or another agreement require it. AT&T reserves the right to delete any data, files or other information associated with you, your Account or the terminated Services.

Supporting quotations

Regardless of the reason or whether you or we terminate your AT&T Services:

unless required by applicable law, there is no proration of charges and you are still responsible for the full month’s payment even if your AT&T Services are terminated before the end of a billing cycle;

any Account balance or unused portion for the terminated AT&T Service (such as a Prepaid service) will not be refunded or credited back;

your licenses to use any associated software are terminated;

you are obligated to return any Equipment associated with the terminated AT&T Service (if required by the applicable Service Terms or other agreement); and

we reserve the right to delete any data, files, or other information associated with you or your AT&T Account or terminated AT&T Services.

Qualifications & exceptions

• The no-proration rule applies unless required by applicable law.
• Equipment return applies only if required by the applicable Service Terms or other agreement.

Not stated here

• The text does not say how long data is kept before deletion.

Retention & Deletion · Company practice

Prepaid accounts are canceled 60 or 365 days after expiration; a new number is needed

AT&T Prepaid accounts for phone plans are canceled 60 days after expiration, and accounts for data plans 365 days after expiration. A new wireless phone number is required to reactivate service once an Account is canceled.

Supporting quotations

AT&T Prepaid accounts for phone plans will be canceled 60 days after expiration. AT&T Prepaid Accounts for data plans will be canceled 365 days after expiration.

A new wireless phone number is required to reactivate service once Account is canceled.

Qualifications & exceptions

• 60 days for phone plans; 365 days for data plans, counted from expiration.

Retention & Deletion · Restriction or exception

You manage and back up your own data; AT&T is not responsible for loss

You are responsible for managing your information, including back-up and restoration of data, erasing data from disk space you control, and changing data on or settings for your modem and router. AT&T is not responsible for the loss of your data or for back-up or restoration of it, whether the data is on AT&T's servers or your computer server.

Supporting quotations

You are responsible for management of your information including but not limited to back-up and restoration of data

AT&T is not responsible for the loss of your data or for the back-up or restoration of your data regardless of whether this data is maintained on our servers or your computer server.

Qualifications & exceptions

• Applies whether the data is on AT&T's servers or your computer server.