Bank of America Online Banking Service Agreement

Charges & Financial Obligations · Context

Daily limits reset at 12:00 AM ET each day; weekly limits reset at 12:00 AM ET each Monday

Footnote 2 says the daily limit is measured per calendar day and resets at 12:00 AM ET each calendar day. The weekly limit is measured per calendar week, resets at 12:00 AM ET each Monday and ends each Sunday. This footnote is cited by the limit column of the table for transfers to someone else.

Supporting quotations

2/ Your daily limit (per day) is measured on a per-calendar-day basis and resets at 12:00 AM ET each calendar day.

Your weekly limit is measured on a per-calendar-week basis and resets at 12:00 AM ET each Monday and ends each Sunday.

Qualifications & exceptions

• Eastern Time; calendar-day and calendar-week measurement, not a rolling window.

Charges & Financial Obligations · Company practice

Immediate transfers to others debit at once and cannot be canceled; scheduled ones debit at the start of the date

One-time immediate transfers may be made at any time and are immediately debited from a checking, savings or money market account's available balance or a credit account's available credit. Once submitted, a one-time immediate transfer cannot be edited or canceled. One-time future dated or recurring transfers are debited from the funding account at the beginning of the scheduled transfer date.

Supporting quotations

One-time immediate transfers may be made at any time and are immediately debited

A one-time immediate transfer cannot be edited or cancelled after it has been submitted.

One-time future dated or recurring transfers will be debited from the funding account on the beginning of the scheduled transfer date.

Charges & Financial Obligations · Restriction or exception

Internal transfer send limits attach to your User ID and cover every account in the From dropdown

Send limits for internal transfers, under both Section 2.A (own accounts) and Section 2.B (someone else), are set at the customer profile (User ID) and apply to all accounts visible in the From dropdown when starting an internal transfer. Small business customers who are not receiving small business limits are told to make sure they are logged in with their small business User ID.

Supporting quotations

Internal Transfer send limits for both Sections 2.A and 2.B are set at the customer profile (User ID) and apply to all accounts visible in the “From” dropdown when initiating an Internal Transfer.

If you are a small business customer and are not receiving the small business limits, make sure you are logged in with your small business User ID.

You may use the Service to transfer funds between your linked Bank of America and Merrill accounts without a fee

You may use the Service to make one-time or recurring transfers from a linked Bank of America checking, savings, money market or line of credit account

Qualifications & exceptions

• Applies to send limits, not to receiving limits.

Charges & Financial Obligations · User right or choice

You can pay certain Bank of America loan accounts from an eligible account at another institution without a fee

You may use the Service to pay certain eligible Bank of America Loan accounts, with no fee, one time or on a recurring basis, from an eligible consumer or small business asset account at another financial institution that you have added to Transfers. For payments from your linked Bank of America accounts, the section points to Section 2.A.

Supporting quotations

You may use the Service to make payments on your certain eligible Bank of America Loan accounts without a fee

For payments from your linked Bank of America accounts, see Section 2.A above.

Qualifications & exceptions

• Applies to certain eligible Loan accounts, not all, and to accounts you have added to Transfers.

Not stated here

• The source does not list which Loan accounts are eligible beyond the credit card, mortgage and HELOC limits stated next.

Charges & Financial Obligations · Restriction or exception

External-account payment limits: up to $9,999,999.99 for credit cards, $999,999.99 for mortgage or HELOC

Payments to your consumer or small business credit card from an eligible asset account at another institution can be for any amount up to $9,999,999.99. Payments to mortgage or HELOC loan accounts can be for any amount up to $999,999.99. Not all customers are eligible to use the Service to pay Bank of America consumer or small business credit cards; eligibility is based on a variety of factors.

Supporting quotations

can be for any amount up to $9,999,999.99. Not all customers are eligible to use the Service to make payments to your Bank of America consumer credit card or small business credit card.

Eligibility is based on a variety of factors.

can be for any amount up to $999,999.99.

Qualifications & exceptions

• Credit card payments by this route depend on eligibility, which varies by customer.

Not stated here

• The factors that determine eligibility are not described in this source.

Charges & Financial Obligations · Restriction or exception

Receiving-account restrictions apply and payment limits do not guarantee acceptance

Payments from an eligible asset account at another financial institution are subject to any restrictions on the receiving account, including receiving limits. The Service's payment limits do not guarantee that a payment will be accepted.

Supporting quotations

Payments made from an eligible asset account maintained at another financial institution are subject to any restrictions applicable to the receiving account, including receiving limits.

Applicable payment limits for the Service do not guarantee that a payment will be accepted.

Charges & Financial Obligations · Company practice

External payments initiated by 11:59 p.m. ET apply the same day; returned payments are reversed and fees may follow

Payments to your Loan accounts from an eligible external asset account initiated by 11:59 p.m. ET are applied on the same day, though updates to balances, funds availability and transaction posting may take up to 2 business days. If the institution on which the payment is drawn rejects, refuses or returns it, the payment to your Loan account is reversed and you may incur late payment or other fees. The institution holding your deposit account may impose a returned item or other fee.

Supporting quotations

Payments to your Loan accounts from an eligible asset account maintained at another financial institution that are initiated by 11:59 p.m. ET will be applied on the same day.

It may take up to 2 business days for these updates to be reflected in your account balances, funds availability, and transaction posting.

the payment to your Loan account will be reversed and you may incur late payment or other fees.

Qualifications & exceptions

• Same-day application applies to payments initiated by 11:59 p.m. ET.

Not stated here

• The source does not state the amount of any late payment or returned item fee.

Charges & Financial Obligations · User right or choice

Bill Pay can pay from linked accounts or from eligible accounts at other institutions you add

Bill Pay lets customers pay companies or individuals (Payees). Payments can be scheduled from linked checking, money market savings and HELOC accounts during the draw period; HELOC accounts opened in Texas may not be linked. Payments can also be scheduled from a checking, money market savings or other eligible consumer or small business asset account at another institution that you have added to Bill Pay. For such an account you certify you are authorized to make payments from it and legally authorized to use it, and adding it does not change your agreements with that institution, which you are asked to review for fees, transaction limits and other restrictions.

Supporting quotations

Bank of America customers may use Bill Pay to make payments to companies or individuals

Payments can be scheduled from linked checking, money market savings, and HELOC accounts during the draw period.

you may not link HELOC accounts opened in Texas.

Payments can be scheduled from a checking, money market savings or other eligible consumer or small business asset account maintained at another financial institution that you have added to Bill Pay.

You certify that any account you add to Bill Pay is an account from which you are authorized to make payments

Qualifications & exceptions

• HELOC accounts count only during the draw period, and Texas-opened HELOC accounts cannot be linked.
• External accounts must be eligible and added by you.

Not stated here

• The other institution's agreements are not supplied, so their fees and limits are unknown.

Charges & Financial Obligations · Restriction or exception

You may not be able to pay Bank of America credit cards through Bill Pay; use the transfer services instead

You may not be eligible to use Bill Pay to pay Bank of America credit card accounts; eligibility depends on a variety of factors. As an alternative, Bank of America credit card customers can pay their credit card from an internal account or an external asset account using the payment and transfer services described in Sections 2.A and 2.C.

Supporting quotations

You may not be eligible to use the Bill Pay Service to make payments to Bank of America credit card accounts.

Eligibility for making such payments through the Bill Pay Service is based on a variety of factors.

Bank of America credit card customers may make payments to their Bank of America credit card accounts from an internal account or an external asset account by using the payment and transfer services described in Sections 2.A and 2.C above.

Qualifications & exceptions

• Eligibility is customer-specific.

Not stated here

• The factors that decide eligibility are not described.

Charges & Financial Obligations · Company practice

Bill payments can be one-time, recurring or e-Bill triggered; weekend payments move to the prior business day

Payments can be entered as a one-time transaction up to a year in advance, as recurring transactions, or as payments automatically scheduled when an electronic bill (e-Bill) is received. Future scheduled or recurring payments that fall on a weekend or holiday are processed on the prior business day, except payments to Bank of America credit cards, which are processed on the scheduled date.

Supporting quotations

Payments can be entered as a one-time transaction up to a year in advance

Future scheduled or recurring payments that fall on a weekend or holiday will be processed on the prior business day, except for payments to Bank of America credit cards, which will be processed on the date scheduled.

Qualifications & exceptions

• Bank of America credit card payments are processed on the scheduled date even on a weekend or holiday.

Charges & Financial Obligations · Permission or license

You authorize the bank to choose how each bill payment is sent: electronic, corporate check or personal check

You authorize Bank of America to make payments in the manner it selects. Most payments are by electronic transmission, which may be an ACH or other electronic payment or a single-use virtual card in the name of the service provider; with a virtual card you will not recognize the card numbers on any Payee confirmation, and if the Payee does not accept the virtual card within five business days, the bank cancels it and automatically sends the Payee a corporate check. A corporate check is drawn on the bank's or its vendor's account; if the Payee does not negotiate it within ninety days the bank stops payment and re-credits your account, and you should tell the bank at once if a corporate check is returned to you before then. A personal check is drawn on your account when presented for payment.

Supporting quotations

You authorize us to make payments in the manner we select from the following methods:

Most payments are made by electronic transmission.

If a virtual card is not accepted by the Payee within five (5) business days, we will cancel the virtual card payment and automatically send the Payee a corporate check.

If a Payee on a corporate check fails to negotiate the check within ninety (90) days, we will stop payment on the check and re-credit your account for the amount of the payment.

Personal check – This is a check drawn on your account when it is presented for payment.

Qualifications & exceptions

• The bank, not you, selects the method.
• The ninety-day stop-payment and re-credit applies to corporate checks.

Charges & Financial Obligations · Company practice

Bill payments to APO/FPO addresses are sent by check and are not Remittance Transfers

All Bill Pay payments sent care of APO/FPO or similar addresses are sent by corporate or personal check. Because they are made by check, the agreement says they are not Remittance Transfers, which the agreement defines elsewhere as transfers sent outside the United States initiated by consumers primarily for personal, family or household purposes.

Supporting quotations

All payments under Bill Pay that are sent care of APO/FPO or similar addresses will be sent by corporate or personal check.

they will not be Remittance Transfers (as defined in Section 6.F of this Agreement).

Transfers sent outside of the United States that are initiated by consumers primarily for personal, family or household purposes ("Remittance Transfers"), are governed by federal law (see section 6.F below).

Qualifications & exceptions

• Applies to payments sent care of APO/FPO or similar addresses.

Charges & Financial Obligations · Restriction or exception

Bill Pay payments must be in U.S. dollars to U.S. payees; some payment types are discouraged

Obligations paid through Bill Pay must be payable in U.S. dollars to a Payee located in the United States. Bank of America reserves the right to restrict categories of Payees. It recommends not using the Service for tax payments, court-ordered payments or payments to settle securities transactions.

Supporting quotations

Any obligations that you wish to pay through Bill Pay must be payable in U.S. dollars to a Payee located in the United States.

We reserve the right to restrict categories of Payees to whom payments may be made using the Service.

Tax payments

Court-ordered payments

Payments to settle securities transactions

Qualifications & exceptions

• The three listed categories are a recommendation not to use the Service, not a stated prohibition.

Not stated here

• Which categories of Payees the bank may restrict is not listed.

Charges & Financial Obligations · Company practice

Bill payment debit timing depends on the payment method; personal checks can debit before, on or after the delivery date

The scheduled delivery date is the date you enter for the payment to reach the Payee. For payments by electronic transmission or corporate check, the amount is debited from your designated account on the scheduled delivery date. For personal-check payments, the account is debited when the check is presented to the bank, which may occur before, on or after the scheduled delivery date.

Supporting quotations

The scheduled delivery date is the date you enter for the payment to be delivered to the Payee.

For payments made by electronic transmission or corporate check, the payment amount will be debited from the account that you designate on the scheduled delivery date.

For payments made by personal check, the account you designate will be debited when the check is presented to us for payment which may occur before, on or after the scheduled delivery date.

Qualifications & exceptions

• Personal check debit time is set by presentment, not by the scheduled date.

Charges & Financial Obligations · Company practice

Bill payments initiated before 5:00 p.m. ET on a business day start that day; later ones start next business day

Payments to Payees other than Bank of America Payees initiated before 5:00 p.m. ET on a business day are scheduled and begin processing that business day. Payments entered after the cutoff, or on a non-business day, are scheduled and processed the next bank business day. For Bank of America Payees, such as a vehicle loan, HELOC or mortgage, the payment is processed and credited effective the same business day if scheduled before the 5:00 p.m. ET cutoff, and updates to balances, funds availability and posting may take up to 2 business days.

Supporting quotations

Payments (other than payments to a Bank of America Payee) initiated before 5:00 p.m. ET on a business day will be scheduled and begin processing on the same business day.

Payments that are entered after this cutoff time or on a day that is a non-business day will be scheduled and processed the next bank business day.

For payments to a Bank of America Payee, such as a vehicle loan, HELOC or mortgage, Bank of America will process and credit the payment to the account effective the same business day, provided the payment is scheduled prior to the 5:00 p.m. ET cutoff.

Qualifications & exceptions

• Two rules: one for other Payees, one for Bank of America Payees.
• Bank of America Payee credit is effective the same day only if scheduled before the cutoff.

Charges & Financial Obligations · Company practice

Bill Pay to Bank of America credit cards and business lines of credit posts same day if scheduled by 11:59 p.m. ET

For payments to Bank of America credit card and business line of credit accounts, Bank of America processes and credits the payment effective the same day, provided it is scheduled by the 11:59 p.m. ET cutoff. It may take up to 2 business days for balances, funds availability and transaction posting to reflect the update.

Supporting quotations

For payments to Bank of America credit card and business line of credit accounts, Bank of America will process and credit the payment to the account effective the same day, provided the payment is scheduled by the 11:59 p.m. ET cutoff.

Qualifications & exceptions

• Same-day credit requires scheduling by the 11:59 p.m. ET cutoff.
• Displayed balances and posting may lag by up to 2 business days.

Not stated here

• This block is in the section for checking, money market and HELOC funding accounts; it does not say whether the rule differs by funding account.

Charges & Financial Obligations · Procedure

To pay on time, schedule at least five bank business days before the due date and keep funds available

When you schedule a bill payment, the bank tells you the earliest available delivery date. To assure timely payment you must schedule it, with your account in good standing and holding sufficient available funds in the designated deposit account, at least five bank business days before the payment due date, not the later date after which late fees may be assessed.

Supporting quotations

When you attempt to schedule a payment, we will inform you of the earliest available delivery date.

you must schedule payments, and your account must be in good standing and have sufficient available funds in the designated deposit account to cover the payment, at least five (5) bank business days before the payment due date, NOT the date after which late payment fees may be assessed.

Qualifications & exceptions

• The five-business-day lead time is measured against the due date, not the late-fee date.

Charges & Financial Obligations · Restriction or exception

With insufficient funds the bank may skip or attempt a payment, and you may owe overdraft and Payee charges

If the account lacks sufficient available funds on the scheduled date, Bank of America may elect not to initiate one or more of the transfers. If it does initiate the transfer, possibly with attempts over later business days, it may cause an overdraft, for which you are fully responsible, including Overdraft Item Fees set out in your Deposit Agreement and any late fees, interest charges or other action by the Payee. If the account had sufficient funds on the scheduled date and the transfer was initiated but funds are short when the payment posts, the bank says it will not charge a fee to your Bank of America deposit account, but you may incur late fees, interest charges or other action by the Payee.

Supporting quotations

If an account does not have sufficient available funds on the scheduled date, we may elect not to initiate one or more of the transfers.

it may cause an overdraft in your account in which case you shall be fully responsible for the overdraft and any Overdraft Item Fees, as set forth in your Deposit Agreement

we will not charge a fee to your Bank of America deposit account, but you may incur late fees, interest charges or other action taken by the Payee.

Qualifications & exceptions

• The no-fee statement applies only where funds were sufficient on the scheduled date and short only at posting, and covers fees charged to your Bank of America deposit account.
• Payees may still impose late fees, interest or other action.

Not stated here

• The Deposit Agreement's Overdraft Item Fee amounts are not supplied in this source.

Charges & Financial Obligations · Company commitment

The bank reimburses late payment fees if it fails to process a properly completed bill payment

If Bank of America fails to process a payment in accordance with your properly completed instructions, it will reimburse you for any late payment fees. Because some payments are made by personal check, whose presentment date cannot be predicted, the agreement asks you to have sufficient funds beginning a few days before the scheduled delivery date and keep them available until the payment is deducted.

Supporting quotations

If we fail to process a payment in accordance with your properly completed instructions, we will reimburse you for any late payment fees.

please make sure you have sufficient funds in your account beginning a few days before your scheduled delivery date and keep such funds available until the payment is deducted from your account.

Qualifications & exceptions

• Reimbursement is for late payment fees and depends on the bank's failure to follow properly completed instructions.

Not stated here

• The source does not say whether other losses are reimbursed.

Charges & Financial Obligations · Company practice

Check payments to the same address may be combined, and Payee account numbers may be reformatted

Bill Pay payments sent by corporate or personal check with different Payee names may be combined in one envelope if they share a mailing address and the intended Payee has not registered a full unique mailing address with the USPS, including its secondary address designation. The bank may also change or reformat your Payee account number to match the number or format the Payee requires for electronic payment processing and e-Bill activation.

Supporting quotations

Bill Pay payments sent via corporate or personal check with different Payee names may be combined in one envelope if those payments have the same mailing address

If we need to, we’ll change or reformat your Payee account number

Qualifications & exceptions

• Envelope combining applies to check payments with the same mailing address where the Payee has not registered a full unique USPS address.

Charges & Financial Obligations · User right or choice

Credit card or vehicle loan only customers may use Bill Pay, subject to eligibility and a $249,999.99 cap

Bank of America credit card or vehicle loan account only customers may use Bill Pay, subject to customer eligibility. Eligibility for credit card payments depends on a variety of factors, and you may not be eligible; such customers can instead pay the credit card from an external asset account as described in Section 2.C. Payments to the credit card or vehicle loan up to $249,999.99 can be scheduled from an eligible consumer or small business asset account at another financial institution that you have added to Bill Pay. Payments can be one-time up to a year ahead or automatically scheduled on receipt of an e-Bill.

Supporting quotations

Bill Pay for Credit Card or Vehicle Loan (automotive, recreational vehicle, boat or aircraft) Only Customers

Bank of America credit card or vehicle loan account only customers may, subject to customer eligibility, use Bill Pay in the following manner:

Bill Pay Service eligibility for credit card payments is based on a variety of factors.

Payments to your Bank of America credit card or vehicle loan up to $249,999.99

Payments can be entered as a one-time transaction up to a year in advance, or as payments that are automatically scheduled upon the receipt of an e-Bill.

Qualifications & exceptions

• Applies to credit card or vehicle loan account only customers.
• Eligibility is customer-specific.

Not stated here

• The factors determining eligibility are not described.

Charges & Financial Obligations · Company practice

Credit card and business line payments apply same day by 11:59 p.m. ET; vehicle loan before 5 p.m. ET

Payments to a credit card or business line of credit account initiated by 11:59 p.m. ET are applied on the same day; payments entered after that cutoff are scheduled and processed the next calendar day. Payments to a vehicle loan account initiated before 5 p.m. ET on a business day are applied the same day; payments entered after that cutoff are processed the next business day.

Supporting quotations

Payments to your credit card or business line of credit account initiated by 11:59 p.m. ET will be applied on the same day.

Payments entered after this cutoff will be scheduled and processed on the next calendar day.

Payments to your vehicle loan account initiated before 5 p.m. ET on a business day will be applied on the same day.

Payments entered after this cutoff will be scheduled and processed on the next business day.

Qualifications & exceptions

• Credit card and line of credit payments roll to the next calendar day; vehicle loan payments roll to the next business day.

Charges & Financial Obligations · Restriction or exception

If the paying institution returns a credit card or vehicle loan payment, the payment is reversed and fees may follow

If the financial institution on which the payment is drawn, including Bank of America, rejects, refuses or returns the payment, the payment to the Bank of America credit card, business line of credit or vehicle loan is reversed and you may incur late payment or other fees. The institution holding your deposit account may impose a returned item or other fee.

Supporting quotations

If the financial institution upon which your payment is drawn, including Bank of America, rejects, refuses, or returns the payment, the payment to your Bank of America credit card, business line of credit or vehicle loan will be reversed and you may incur late payment or other fees.

Not stated here

• The amounts of late payment or returned item fees are not stated here.

Charges & Financial Obligations · Restriction or exception

E-Bills depend on Payee approval and the bank takes no responsibility for late delivery

E-Bills is a Bill Pay feature that lets you receive bills electronically from participating Payees. Participating Payees set their own criteria and have sole discretion to accept or decline an e-Bill request, and you may not be eligible to receive e-Bills for Bank of America credit card accounts through Bill Pay. The bank takes no responsibility if a Payee does not provide data to forward an e-Bill in time; if you do not receive one, you must contact the Payee, and the bank is not responsible for late charges or other adverse consequences.

Supporting quotations

E-Bills is a feature of the Bill Pay Service that enables you to receive bills electronically from participating Payees

Participating Payees establish their own criteria for reviewing requests to receive e-Bills and have sole discretion to accept or decline your request.

You may not be eligible to receive e-Bills for Bank of America credit card accounts through the Bill Pay Service.

We take no responsibility if a Payee does not provide the necessary data to forward an e-Bill in a timely manner.

We are not responsible for any late charges or other adverse consequences.

Qualifications & exceptions

• Applies to e-Bills from participating Payees only.

Charges & Financial Obligations · Restriction or exception

Bill payments are limited to $99,999.99 each; some Payees cap electronic payments and get a check instead

Bill payments from your Bank of America account can be for any amount up to $99,999.99. Some Payees may place limits on the amount they will accept by electronic transmission; when that limit is exceeded, the payment is sent by check.

Supporting quotations

Bill payments from your Bank of America account can be for any amount up to $99,999.99.

some Payees may place limits on the amount they will accept via electronic transmission. When the limit is exceeded, the payment will be remitted by check.

Qualifications & exceptions

• The $99,999.99 figure applies to bill payments from your Bank of America account.

Charges & Financial Obligations · Company commitment

There are no service fees for using Bill Pay

The agreement states there are no service fees for use of the Bill Pay Service. It does not say that other charges described elsewhere, such as overdraft, late or returned item fees, can never apply.

Supporting quotations

There are no service fees for use of the Bill Pay Service.

Qualifications & exceptions

• The statement concerns service fees for use of Bill Pay.

Not stated here

• Whether other fees, such as overdraft or returned item fees, apply is addressed in other provisions and the account agreements, not by this sentence.

Charges & Financial Obligations · Context

Zelle lets you send and receive money with other Users; Zelle itself holds no accounts and moves no money

Bank of America has partnered with the Zelle Network so you can send and receive money with people you trust who are enrolled in Zelle through Bank of America or another partner financial institution (each a User), using aliases such as email addresses or U.S. mobile phone numbers. Partner financial institutions are called Network Banks. Zelle provides no deposit account or other financial services, neither transfers nor moves money, and you cannot open a financial account with Zelle; all money is transmitted by a Network Bank. Zelle and its related marks are wholly owned by Early Warning Services, LLC and used under license.

Supporting quotations

We have partnered with the Zelle® Network to enable a convenient way to send and receive money with others you trust

We will refer to financial institutions that have partnered with Zelle® as

Zelle® provides no deposit account or other financial services. Zelle® neither transfers nor moves money.

All money will be transmitted by a Network Bank.

are wholly owned by Early Warning Services, LLC and are used herein under license.

Qualifications & exceptions

• Transfers are between Users enrolled through Bank of America or another Network Bank.

Charges & Financial Obligations · Restriction or exception

Zelle is meant for people you trust; do not use it to pay recipients you do not know or trust

In capital letters, the agreement says the Service is intended for sending money to friends, family and others you trust, and you should not use it to send money to recipients you are not familiar with or do not trust.

Supporting quotations

THE SERVICE IS INTENDED TO SEND MONEY TO FRIENDS, FAMILY AND OTHERS YOU TRUST. YOU SHOULD NOT USE THE SERVICE TO SEND MONEY TO RECIPIENTS WITH WHOM YOU ARE NOT FAMILIAR OR YOU DO NOT TRUST.

Qualifications & exceptions

• Stated as intended use and a caution; the source does not say what follows if you send to someone unfamiliar.

Not stated here

• This sentence does not say how liability is treated for payments to unfamiliar recipients; the liability provisions are in other parts of the agreement.

Charges & Financial Obligations · User right or choice

Once enrolled you can authorize debits to send money and receive money, subject to the Requesting Money section

Once enrolled, you may authorize a debit of your account to send money to another User, either on your own initiation or at that User's request, and receive money from another User, either at that User's initiation or at your request, subject to the conditions of the Requesting Money section.

Supporting quotations

Once enrolled, you may:

authorize a debit of your account to send money to another User

receive money from another User either at that User

Qualifications & exceptions

• Receiving at your request is subject to the Requesting Money conditions.

Charges & Financial Obligations · Restriction or exception

You pay your carrier's message charges and are responsible for the memos you send

You are responsible for any fees your wireless carrier charges for related data, text or other message services, and for the content of the memos you send using Zelle. The agreement asks you to check your mobile service agreement. It adds that Bank of America's Zelle notifications are supported by many carriers, such as AT&T, T-Mobile and Verizon Wireless, and that you should check with your carrier for availability. Your wireless carrier is not liable for any delay or failure to deliver messages to or from Bank of America or Zelle, including messages you send through them or that they send on your behalf.

Supporting quotations

You are responsible for any fees or other charges that your wireless carrier may charge for any related data, text or other message services

You are also responsible for the content of the memos you send using Zelle®.

Check with your individual carrier to confirm availability.

Your wireless carrier is not liable for any delay or failure to deliver any message sent to or from us or Zelle®

Not stated here

• Your mobile service agreement is not supplied, so the amount of any carrier charge is unknown.

Charges & Financial Obligations · Restriction or exception

Once a User sends money to your enrolled email or number you cannot stop it, and you authorize credits to your account

Once a User starts a transfer to your enrolled email address or U.S. mobile number, you have no ability to stop it. By using the Service you agree and authorize Bank of America to initiate credit entries to the bank account you enrolled.

Supporting quotations

Once a User initiates a transfer of money to your email address or U.S. mobile phone number enrolled with the Service, you have no ability to stop the transfer.

you agree and authorize us to initiate credit entries to the bank account you have enrolled.

Charges & Financial Obligations · Restriction or exception

Incoming Zelle transfers usually arrive in minutes but may be delayed or blocked, and the bank disclaims liability

Most transfers to you from other Users occur within minutes, but may take longer, for example while Bank of America or Zelle verify your identity or the sender's. They may also delay or block a transfer for reasons including fraud, scams, suspicious or illegal activity, duplicate payment, incorrect amount or incorrect recipient, or to meet regulatory obligations. If a payment you initiated through a request for money is blocked, the bank will notify you. Neither the bank nor Zelle has liability for such transfers, including a failure, through no fault of theirs, to complete a transaction in the correct amount, or related losses or damages.

Supporting quotations

Most transfers of money to you from other Users will occur within minutes.

We or Zelle® may also delay or block the transfer for various reasons including fraud, scams, suspicious or illegal activity, duplicate payment, incorrect amount or incorrect recipient or otherwise to meet our regulatory obligations.

If we or Zelle® block a payment that you have initiated through a request for money, we will notify you.

Neither we nor Zelle® shall have liability to you for any such transfers of money

Qualifications & exceptions

• The notice commitment is stated for payments blocked after you requested money, not for every block.
• Liability disclaimer covers failures through no fault of the bank or Zelle and related losses or damages.

Charges & Financial Obligations · Restriction or exception

Payments from a business or government agency follow the sender's procedures too; the bank cannot control others' delays

If you receive a payment from a business or government agency, it is delivered in accordance with both this agreement and the sending organization's procedures. Bank of America says it has no control over the actions of other Users, Zelle or other Network Banks that could delay or prevent a transfer to you.

Supporting quotations

your payment will be delivered in accordance with both this Agreement and the procedures of the business or government agency that is sending you the payment.

We have no control over the actions of other Users, Zelle®, or other Network Banks that could delay or prevent a transfer of money to you.

Not stated here

• The sending business's or agency's procedures are not supplied.

Charges & Financial Obligations · User right or choice

You can send Zelle money one time, future dated or recurring; immediate payments cannot be edited or canceled

You may send money to another User on your own initiation or in response to that User's request. When you initiate it you can choose a one-time payment that begins processing immediately, a one-time future dated payment, or a recurring payment series. Your use is at all times subject to the agreement and to your express authorization, at the time of the transaction, for Bank of America or another Network Bank to initiate a debit entry to your bank account. One-time payments that process immediately cannot be edited or canceled. You may edit or cancel a future dated or recurring payment until 11:59 PM ET the day before it is scheduled.

Supporting quotations

When you send money to another User at your initiation, you may initiate a: (i) one-time payment that will begin processing immediately, (ii) one-time future dated payment that will begin processing on a specified future date, or (iii) recurring payment series that will begin processing recurring payments on a specified series of dates.

your express authorization at the time of the transaction for us or another Network Bank to initiate a debit entry to your bank account.

One-time payments that process immediately cannot be edited or canceled.

You may edit or cancel a one-time future dated payment or recurring payment until 11:59 PM ET the day before the payment is scheduled to occur.

Qualifications & exceptions

• Edit and cancel deadline is 11:59 PM ET the day before the scheduled payment.

Charges & Financial Obligations · Restriction or exception

A payment to someone not yet enrolled can be canceled until they enroll; after enrollment it cannot be reversed

Once a payment has begun processing it cannot be edited or canceled, with one stated exception: if the person you sent money to has not yet enrolled in Zelle with the email address or U.S. mobile number you used, you may cancel the payment. If that person does not enroll with that address or number within 14 days, the payment is canceled. If the person has already enrolled, the money is sent directly to their eligible deposit account (except as otherwise provided below) and may not be canceled or revoked. The agreement therefore recommends sending money only to people you know and trust.

Supporting quotations

You understand that when you initiate sending money using Zelle® and a payment has begun processing, it cannot be edited or canceled.

you may cancel the payment if the person to whom you sent the money has not yet enrolled in the Service

If the person to whom you sent money does not enroll in the Service within 14 days with such email address or U.S. mobile number, the payment will be canceled.

If the person you sent money to has already enrolled with Zelle®, the money is sent directly to their eligible deposit account (except as otherwise provided below) and may not be canceled or revoked.

We therefore recommend that you use the Service to send money only to people you know and trust.

Qualifications & exceptions

• Cancellation after processing starts is possible only while the recipient has not enrolled with that email address or U.S. mobile number.
• The source says the enrolled-recipient rule is subject to 'otherwise provided below'; the text does not point to a specific provision.

Not stated here

• The source does not identify what 'otherwise provided below' refers to in the enrolled-recipient sentence.

Charges & Financial Obligations · Company practice

Outgoing Zelle payments usually take minutes, but the bank may hold the amount on your account while it verifies

When you send money to an enrolled User the transfer usually occurs within minutes once processing begins, but may take longer, for example while Bank of America verifies your identity or the recipient's. During that period, and whenever it needs more time to verify transfer details, a hold is placed on your account for the amount of the transfer. If the recipient is not enrolled, may fail to register or ignores the notification, the transfer may not occur; if the recipient does not enroll, set up an email address or mobile number and accept the transfer within 14 days, it is canceled.

Supporting quotations

In most cases, when you are sending money to another enrolled User, the transfer will occur in minutes once the transfer begins processing

a hold will be placed on your account for the amount of the transfer.

If the person to whom you are sending money does not enroll, set up an email address or mobile number and accept the transfer within 14 days, the transfer will be canceled.

Qualifications & exceptions

• The hold applies while additional time is needed to verify identity or transfer details.

Not stated here

• The source does not say how long a hold may last.

Charges & Financial Obligations · Permission or license

The bank may delay, block or cancel Zelle payments for listed reasons and emails you if it blocks or cancels one

Bank of America may delay or block a transfer for reasons including fraud, scams, suspicious or illegal activity, duplicate payment, incorrect amount or incorrect recipient, or to meet regulatory obligations, and neither it nor Zelle is liable to you for such a transfer, including a failure through no fault of theirs to complete it in the correct amount or related losses. By scheduling a transfer you agree it may cancel it for reasons such as a closed account or no available funds, ineligibility, an invalid recipient account, email or mobile number, a deleted recipient, security reasons, an exceeded limit, or because it cannot otherwise be processed. The agreement says the bank notifies you if it blocks a payment initiated through a request for money, and notifies you by email if it blocks or cancels a payment you initiated.

Supporting quotations

We may also delay or block the transfer for various reasons including fraud, scams, suspicious or illegal activity, duplicate payment, incorrect amount or incorrect recipient or otherwise to meet our regulatory obligations.

Neither we nor Zelle® shall have liability to you for any such transfer of money

you agree and acknowledge that we may cancel any such transfer(s) for reasons such as

We will notify you by email if we block or cancel a payment that you have initiated using the Service.

If we block a payment that you have initiated through a request for money, we will notify you.

Qualifications & exceptions

• Cancellation reasons are introduced by 'such as', so the list is illustrative.
• Notice is stated for blocks (requests for money) and for blocks or cancellations (payments you initiated); delay notices are not mentioned.

Charges & Financial Obligations · Restriction or exception

The bank does not control other Users or banks that could delay or prevent delivery of your money

Bank of America says it has no control over the actions of other Users, other Network Banks or other financial institutions that could delay or prevent your money from reaching the intended User.

Supporting quotations

We have no control over the actions of other Users, other Network Banks or other financial institutions that could delay or prevent your money from being delivered to the intended User.

Charges & Financial Obligations · Restriction or exception

Zelle offers no purchase protection for authorized payments, such as goods not received

In capital letters, the agreement repeats that the Service is intended for sending money to people you trust and should not be used for recipients you do not know or trust. It states that neither Bank of America nor Zelle offers purchase protection for authorized payments made through the Service, for example if you do not receive the goods or services you paid for, or what you receive is damaged or not what you expected.

Supporting quotations

THE SERVICE IS INTENDED FOR SENDING MONEY TO FAMILY, FRIENDS AND OTHERS WHOM YOU TRUST.

NEITHER WE NOR ZELLE® OFFER PURCHASE PROTECTION FOR AUTHORIZED PAYMENTS MADE THROUGH THE SERVICE (FOR EXAMPLE, IF YOU DO NOT RECEIVE THE GOODS OR SERVICES THAT YOU PAID FOR, OR THE GOODS OR SERVICES THAT YOU RECEIVED ARE DAMAGED OR ARE OTHERWISE NOT WHAT YOU EXPECTED).

Qualifications & exceptions

• The statement concerns authorized payments; unauthorized transactions are addressed by Section 8.

Not stated here

• The source does not say what recourse, if any, exists outside Section 8 for a payment you authorized.

Charges & Financial Obligations · Restriction or exception

Zelle does not guarantee who users are; a payment induced by misrepresentation is not 'unauthorized'

In capital letters, Bank of America says it does not guarantee the identity of any users of Zelle and other payment services, including people you pay or who pay you. It states that sending a payment to a person who induced it by misrepresenting the goods or services or the payment recipient's identity does not make the transaction unauthorized as defined in Section 8.B. That matters because Section 8 gives protection for unauthorized transactions (no liability if you notify the bank within 60 days after the statement, or 90 days for certain Bill Pay transfers).

Supporting quotations

WE DO NOT GUARANTEE THE IDENTITY OF ANY USERS OF ZELLE

SENDING PAYMENTS TO A PERSON WHO HAS INDUCED SUCH PAYMENT BY MISREPRESENTING THE GOODS OR SERVICES TO BE PROVIDED, OR THE IDENTITY OF THE PAYMENT RECIPIENT, DOES NOT MAKE THE TRANSACTION

You will have no liability for unauthorized transactions if you notify us within 60 days after the statement showing the transaction has been sent to you

8. Error Resolution Procedures for Consumer Accounts

Qualifications & exceptions

• Applies to payments induced by misrepresentation of goods, services or recipient identity.
• The source states the classification; it does not say what other recourse may exist for such payments.

Not stated here

• Section 8.B's own definition of an unauthorized transaction is explained in that section's cards, not here.

Cross-references

• narrows (model-proposed): No liability for unauthorized transactions reported within 60 days; later losses may not be recovered — The Zelle section says a payment induced by misrepresentation of goods, services or the recipient's identity is not an 'unauthorized' transaction under Section 8.B, which narrows who can rely on the no-liability rule.

Charges & Financial Obligations · User right or choice

You can request money from other Users, but they may ignore it and the bank does not guarantee payment

You may request money from another User, who may reject or ignore the request. Neither Bank of America nor Zelle guarantees that you will receive money or the amount you request. If a User ignores your request, the bank or Zelle may decide in its sole discretion not to send a reminder or repeat request.

Supporting quotations

You may request money from another User.

Neither we nor Zelle® guarantee that you will receive money from other Users by sending a payment request

we may decide or Zelle® may decide, in our sole discretion, that we will not send a reminder or repeat request to that User.

Charges & Financial Obligations · Restriction or exception

Money requests must be for legitimate, lawful purposes; the bank does not review them or act as a debt collector

You agree to receive money requests from other Users and to send requests only for legitimate and lawful purposes. Requests are solely between sender and recipient and are not reviewed or verified by Bank of America or Zelle. Neither takes responsibility for their accuracy or legality, and neither acts as a debt collector for you or the sender of a request.

Supporting quotations

You agree to receive money requests from other Users, and to only send requests for legitimate and lawful purposes.

Requests for money are solely between the sender and recipient and are not reviewed or verified by us or by Zelle®.

do not act as a debt collector on your behalf or on behalf of the sender of a request for money.

Charges & Financial Obligations · Company commitment

There is no fee for sending or receiving a Zelle transfer

The agreement states that there is no fee for sending or receiving a transfer under the Service. Carrier charges for texts, described in the consent section, are separate charges by your wireless carrier.

Supporting quotations

There is no fee for sending or receiving a transfer under the Service.

Qualifications & exceptions

• Statement concerns a fee for sending or receiving a transfer.

Charges & Financial Obligations · Restriction or exception

Zelle sending is subject to daily and monthly dollar and frequency limits, lower in the first 60 days

Zelle transfers sent from your eligible Bank of America deposit accounts are subject to daily and monthly limits on the dollar amount and frequency of transfers. Daily limits are measured per calendar day and reset at 12:00 AM ET each day; monthly limits are measured per calendar month and reset at 12:00 AM ET on the first day of the month. Overall limits are lower for the first 60 days of your initial Zelle enrollment with your User ID, and the bank also limits the amount you can send to certain recipients each day. Limits apply even if your available balances are higher and are aggregate across all your combined Bank of America accounts enrolled with the Service. The bank will generally decline a transaction that exceeds a limit but may allow one in its sole discretion, and may temporarily permit a higher limit for certain recipients based on your transaction history and other risk-related factors, which applies only to the recipient it specifies and does not raise your overall limits or guarantee future exceptions.

Supporting quotations

Your ability to send money using the Service is subject to daily and monthly limits on the dollar amount and frequency of Zelle transfers.

Overall transfer limits will be lower for the first 60 days of your initial Zelle enrollment with your User ID.

Limits are aggregate and apply across all of your combined Bank of America accounts enrolled with the Service.

We will generally decline any transaction that would cause you to exceed any limit. However, we may allow transactions that exceed your limits in our sole discretion.

we may temporarily permit a higher limit for certain recipients based on your transaction history and other risk-related factors

does not increase your overall limits or guarantee future exceptions.

Qualifications & exceptions

• Limits are measured per calendar day (reset 12:00 AM ET) and per calendar month (reset 12:00 AM ET on the first).
• A temporary higher limit applies only to the specified recipient.

Charges & Financial Obligations · Restriction or exception

The bank can change or reduce Zelle limits for security, may not disclose them, and sets a $1.00 minimum

Bank of America may from time to time, for security reasons, change the frequency or dollar limits on what you can send by Zelle, and may not disclose certain limits or changes. All sending limits are subject to temporary reductions to protect the security of your account, other customer accounts or the Service. Not all features will always be available; for example you may be unable to schedule one-time future dated and recurring payments in the first sixty days after enrollment, or for certain recipients. The minimum for any single Zelle transfer is $1.00, and the agreement says there are no receiving limits for Zelle transfers.

Supporting quotations

We may from time to time, for security reasons, modify the limits, including the frequency, and/or the dollar amount of money you can send using the Zelle

We may not disclose certain limits or changes to limits for security reasons.

All sending limits are subject to temporary reductions to protect the security of your account

you may be unable to schedule one-time future dated and recurring payments during the first sixty (60) days after your initial enrollment in the Service, or for certain recipients.

The minimum transfer amount for any single Zelle

There are no receiving limits for Zelle

Qualifications & exceptions

• Changes and reductions are stated to be for security reasons.

Not stated here

• Limits the bank chooses not to disclose are unknown to the reader.

Charges & Financial Obligations · Context

Published Zelle limits depend on how long you have been enrolled and whether you are a consumer or small business

The agreement says Zelle transfer limits depend on how long you have been enrolled. A table follows with columns for the relationship (consumer or small business), the enrollment tenure, a daily limit and a monthly limit. The limit values for each row are explained in the cards for the table rows.

Supporting quotations

transfer limits depend on how long

Relationship

Your Zelle

Daily Limit

Monthly Limit

Qualifications & exceptions

• Introduces the table only; the row values are in separate cards.

Charges & Financial Obligations · Context

Consumer Zelle sending limits by enrollment tenure: $1,000, $2,000 or $3,500 daily, each with 10 transactions

For Consumer users, the table lists daily limits that rise with enrollment tenure: new enrollment up to 30 days, $1,000 and 10 transactions; tenure of 31 to 60 days, $2,000 and 10 transactions; tenure over 60 days, $3,500 and 10 transactions. A monthly limit of $20,000 and 60 transactions appears once, in the first (up to 30 days) row. The extracted table shows no separate monthly cell for the later tenure rows, and the source does not say in terms that the monthly figure covers them. Footnote 1 on the Consumer label says Private Bank and Merrill Lynch Wealth Management customers may be subject to higher dollar limits and total transfers.

Supporting quotations

Consumer1

New Zelle® enrollment <= 30 days

$1,000 / 10 transactions

$20,000 / 60 transactions

Zelle® enrollment tenure 31-60 days

$2,000 / 10 transactions

Zelle® enrollment tenure > 60 days

$3,500 / 10 transactions

Qualifications & exceptions

• Daily figures are per enrollment tenure band; each is stated as a dollar amount and a number of transactions.
• Higher limits may apply to Private Bank and Merrill Lynch Wealth Management customers (footnote 1).

Not stated here

• The extracted table lists the monthly limit only in the first Consumer row; whether it applies to every tenure band is not stated in the text.

Charges & Financial Obligations · Context

Small business Zelle sending limits by tenure: $2,000, $4,000, $8,000 or $15,000 daily, each with 20 transactions

For Small Business users, the daily limits rise with enrollment tenure: new enrollment up to 15 days, $2,000 and 20 transactions; 16 to 30 days, $4,000 and 20 transactions; 31 to 60 days, $8,000 and 20 transactions; over 60 days, $15,000 and 20 transactions. A monthly limit of $100,000 and 120 transactions appears once, in the first (up to 15 days) row; the extracted table shows no separate monthly cell for later rows and does not say in terms that it covers them. Footnote 1 says Private Bank and Merrill Lynch Wealth Management customers may be subject to higher limits, and footnote 2 says a small business customer not receiving small business limits should make sure to be logged in with the small business User ID.

Supporting quotations

Small Business1,2

New Zelle® enrollment <= 15 days

$2,000 / 20 transactions

$100,000 /120 transactions

Zelle® enrollment tenure 16-30 days

$4,000 / 20 transactions

Zelle® enrollment tenure 31-60 days

$8,000 / 20 transactions

Zelle® enrollment tenure > 60 days

$15,000 / 20 transactions

Qualifications & exceptions

• Small business tenure bands differ from the Consumer bands (up to 15 days, 16-30, 31-60, over 60).
• Small business limits require being logged in with the small business User ID (footnote 2).

Not stated here

• The extracted table lists the monthly limit only in the first Small Business row; whether it applies to every tenure band is not stated in the text.

Charges & Financial Obligations · Restriction or exception

Higher limits may apply to Private Bank and Merrill Lynch clients; small business users must log in as small business

Footnote 1 says Private Bank and Merrill Lynch Wealth Management customers may be subject to higher dollar limits and total transfers, and to contact their advisor for details. Footnote 2 says that a small business customer who is not receiving the small business limits should make sure they are logged in with their small business User ID.

Supporting quotations

1/ Private Bank and Merrill Lynch Wealth Management customers may be subject to higher dollar limits and total transfers.

2/ If you are a small business customer and are not receiving the small business limits, make sure you are logged in with your small business User ID.

Not stated here

• Higher limit amounts for Private Bank and Merrill Lynch Wealth Management customers are not stated.

Charges & Financial Obligations · Restriction or exception

Per-recipient daily limits apply to unenrolled or new recipients (consumer $500/$2,000; business $2,000/$4,000)

Additional limits apply to recipients who have not enrolled with Zelle or were recently added to your recipient list. For Consumer users the daily limit is $500 for a recipient not enrolled with Zelle and $2,000 for a new recipient in the first 5 days after being added; for Small Business users it is $2,000 for a recipient not enrolled and $4,000 for a new recipient in the first 5 days. Footnote 3 says these daily limits apply to each applicable recipient and reduce the total you may transfer to that recipient in a day even if your total daily sending limit is higher.

Supporting quotations

Additional Zelle® transfer limits apply to recipients who have not enrolled with Zelle® or have been recently added to your Zelle® recipient list.

Relationship

Who you

Daily Limit3

Consumer1

Recipient who is not enrolled with Zelle®

$500

New recipient you add for the first 5 days

$2,000

Small Business1

Recipient who is not enrolled with Zelle®

$2,000

New recipient you add for the first 5 days

$4,000

3/ Daily limits for Zelle® transfers to recipients not enrolled with Zelle® and/or recipients you recently added apply to each applicable recipient

Qualifications & exceptions

• Limits are per applicable recipient and per day, and cut your total to that recipient even if your overall daily limit is higher.
• The new-recipient limit applies for the first 5 days after the recipient is added.

Charges & Financial Obligations · Context

The Real Time Payments service lets you receive payment requests and pay them from an eligible checking account

You can use the Real Time Payments Service (RTP) to receive a Request for Payment (RFP) from individuals or businesses with a bank account at a participating financial institution, called the Payee, and to pay those RFPs to that Payee from an eligible checking account using RTP.

Supporting quotations

You can use the Real Time Payments Service

to pay such RFPs from an eligible checking account to that Payee using RTP.

Charges & Financial Obligations · Restriction or exception

RTP transfers are in U.S. dollars between participating U.S. banks, and you represent authority over the account

Transfers using RTP may be made only in U.S. Dollars and only between accounts at participating banks located in the United States. When you enroll to receive RFPs or send payments, you agree to the agreement's terms and represent that you have authority to authorize payments from the enrolled bank account.

Supporting quotations

Transfers using RTP may be made only in U.S. Dollars and only between accounts at banks located in the United States that are participating in RTP.

You represent that you have the authority to authorize payments from the enrolled bank account.

Qualifications & exceptions

• Both sender and receiver accounts must be at participating banks located in the United States.

Charges & Financial Obligations · Procedure

To avoid duplicate payments you agree to turn off e-bills and other recurring arrangements with the same Payee

To avoid duplicate payments to the same biller, you agree to turn off any e-bills, other duplicate electronic billings or recurring payment arrangements with the same Payee from whom you choose to receive an RFP. The agreement says failure to do so may result in over payments.

Supporting quotations

you agree to turn off any e-bills or other duplicate electronic billings or recurring payment arrangements you have with the same Payee from whom you elect to receive a RFP.

Failure to do so may result in over payments.

Charges & Financial Obligations · User right or choice

You can answer an RFP with an immediate or scheduled payment, any time of day, but not a recurring one

On receiving an RFP you may pay the amount you designate to the Payee or choose to disregard it. You can make a one-time immediate payment or a future-scheduled payment. Recurring payments are not available at this time. Payments can be made 24 hours a day, 7 days a week, including weekends and holidays.

Supporting quotations

Upon your receipt of a RFP, you may respond by making a payment in an amount you designate to the Payee submitting that RFP or you can elect to disregard the RFP.

You may make a one-time immediate payment or a future-scheduled payment in response to a RFP. Recurring payments are not available at this time.

You may make payments 24 hours a day, 7 days a week, including weekends and holidays.

Qualifications & exceptions

• Recurring payments are stated as not available at this time.

Not stated here

• The source does not say whether recurring payments will become available.

Charges & Financial Obligations · Company practice

Sending an RTP payment authorizes a debit; the bank does not control when the Payee is credited

By making a request to send a payment, you authorize Bank of America to debit your account and transfer the amount to the Payee you designate. Your account is debited immediately for a one-time immediate payment, or on the scheduled date for a future-scheduled payment, and the transfer is made in real time to the Payee's financial institution. The bank does not control when that institution credits the Payee's account or when your account with the Payee reflects the payment. If it fails to process a payment according to your properly completed instructions and the RTP requirements, it will reimburse late payment fees charged by the Payee, in addition to any other remedies available to you under Section 8.

Supporting quotations

By making a request to send a payment, you authorize us to debit your account for the amount of the payment and to transfer that amount to the Payee you designate.

your account will be debited immediately for a one time immediate payment, or on the date you have scheduled for a future-scheduled payment

we do not control when the financial institution will credit the intended Payee

we will reimburse you for any late payment fees charged by the Payee, in addition to any other remedies that may be available to you under Section 8 of this Agreement.

8. Error Resolution Procedures for Consumer Accounts

Qualifications & exceptions

• Reimbursement is for late payment fees charged by the Payee and depends on the bank's failure to follow properly completed instructions and RTP requirements.

Charges & Financial Obligations · Restriction or exception

RTP payments are irrevocable; you are responsible for the Payee and amount you enter

Because all RTP payments are irrevocable and cannot be reversed, the agreement says you should verify that the RFP comes from a Payee you know and trust and that the amount is correct before sending. Bank of America makes no representation or warranty that information in an RFP is accurate and complete; checking it is your responsibility. You remain responsible for a payment you authorize even if you enter the wrong amount, and the bank is not liable for typographical, keystroke or other errors you make.

Supporting quotations

Since all payments are irrevocable and cannot be reversed, you should be careful to verify that the RFP you receive is from a Payee you know and trust

We make no representations or warranties that the information contained in a RFP is accurate and complete.

You will still be responsible for any payment you authorize us to make even if you enter the wrong amount.

We will not be liable for any typographical, keystroke or other errors made by you.

Charges & Financial Obligations · Restriction or exception

There is no protection program for authorized RTP payments, and you resolve disputes with the Payee

Bank of America does not offer a protection program for authorized RTP payments. It will not be liable if you do not receive the goods or services you paid for, or if they are damaged or not what you expected. You are responsible for resolving any such dispute with the Payee you paid.

Supporting quotations

We do not offer a protection program for authorized payments made through RTP.

We will not be liable if you do not receive the goods or services that you paid for

You are responsible for resolving any such disputes you may have with the Payee to whom you sent a payment through RTP.

Qualifications & exceptions

• Concerns authorized payments.

Charges & Financial Obligations · Company commitment

No fee for RTP requests or payments; scheduled RTP payments can be canceled until 11:59 p.m. ET the business day before

There is no fee for receiving an RFP or making payments in response to an RFP using RTP. Immediate RTP transfers are irrevocable and cannot be reversed or stopped once made. Future-scheduled payments can be canceled by 11:59 p.m. ET on the business day before the scheduled transfer, in the Transfers section of the Bank of America website or mobile app under Activity.

Supporting quotations

There is no fee for receiving a RFP or making payments in response to a RFP using RTP.

Immediate transfers made using RTP are irrevocable and cannot be reversed or stopped once made.

Future-scheduled payments may be cancelled by 11:59 p.m. ET on the business day prior to the scheduled transfer

Qualifications & exceptions

• The fee statement concerns receiving RFPs and paying them.
• The cancellation deadline is the business day before the scheduled transfer.

Charges & Financial Obligations · Restriction or exception

RTP sending limits for consumer checking: $3,500 per 24 hours, $10,000 per 7 days, $20,000 per month

Payments sent using RTP are limited, for consumer checking, to $3500 and 10 transactions every 24 hours, $10,000 and 30 transactions every 7 days, and $20,000 and 60 transactions every month. An asterisk note says Private Bank and Merrill Lynch Wealth Management clients may be subject to higher dollar limits and total transfers and should contact their advisor.

Supporting quotations

The following limits will apply to payments sent using RTP*:

Every 24 hours

Every 7 days

Every Month

Consumer checking

$3500 / 10 transactions

$10,000 / 30 transactions

$20,000 / 60 transactions

*Private Bank and Merrill Lynch Wealth Management clients may be subject to higher dollar limits and total transfers.

Qualifications & exceptions

• Table gives limits only for consumer checking.
• Each period's limit is stated as a dollar amount and number of transactions.

Not stated here

• The source does not state how each period is measured or reset, or the higher limits for Private Bank and Merrill Lynch Wealth Management clients.

Charges & Financial Obligations · Context

Section 6 covers ACH and wire transfers, including Remittance Transfers, which are governed by federal law

Transfers sent outside the United States that consumers initiate primarily for personal, family or household purposes are defined as Remittance Transfers and are governed by federal law (see Section 6.F). The agreement says it governs not only Remittance Transfers but also certain other transfers between your linked Bank of America accounts and your accounts at other financial institutions, or to someone else's account, using an account number and financial institution identifier.

Supporting quotations

Transfers sent outside of the United States that are initiated by consumers primarily for personal, family or household purposes

are governed by federal law (see section 6.F below).

This Agreement governs not only Remittance Transfers, but also certain other transfers between your linked accounts at Bank of America and your accounts at other financial institutions

Qualifications & exceptions

• Remittance Transfers are those initiated by consumers primarily for personal, family or household purposes and sent outside the United States.
• Remittance Transfers have their own rules in Section 6.F.

Charges & Financial Obligations · Context

Three Business Day ACH (outbound) for small business: $5000 per transaction, $1.00 fee, 8:00 p.m. ET cutoff

For Three Business Day ACH (outbound), the table lists the Small Business row with a sending limit of $5000 per transaction, a receiving limit of N/A, a fee of $1.00 and a cutoff of 8:00 (all eastern PM). Footnote 5 says you may not be eligible to make Three Business Day ACH transfers as a Consumer or Small Business, and that eligibility is based on a variety of factors. Footnote 1 describes when funds are debited and typically credited.

Supporting quotations

Three Business Day ACH (outbound)5

Small Business

$5000

N/A

$1.00

8:00

5/ You may not be eligible to make Three Business Day ACH transfers as a Consumer or Small Business. Eligibility for making such transfers is based on a variety of factors.

Qualifications & exceptions

• Eligibility is customer-specific (footnote 5).
• Cutoff is 8:00 p.m. Eastern under the column header.

Not stated here

• N/A in the receiving limit column is not defined in the source, so it does not establish that receiving is unavailable or unlimited.
• The eligibility factors are not described.

Charges & Financial Obligations · Context

Three Business Day ACH (inbound) for consumers: $1,000 receiving limit, $0.00 fee, 8:00 p.m. ET cutoff

For Three Business Day ACH (inbound), the table lists the Consumer row with a sending limit of N/A, a receiving limit of $1,000 per transaction, a fee of $0.00 and a cutoff of 8:00 (all eastern PM). Footnote 5 says you may not be eligible to make Three Business Day ACH transfers. Footnote 6 says that if Three Business Day ACH (Inbound) is available in your online or mobile banking, you must first receive an aggregate of $500.00 in one or more such transfers, the first received at least 60 days earlier, before you can start a Next Business Day ACH (Inbound) transfer.

Supporting quotations

Three Business Day ACH (inbound)5, 6

Consumer

N/A

$1,000

$0.00

8:00

6/ If Three Business Day ACH (Inbound) is an available transfer type in your online or mobile banking experience, in order to initiate a Next Business-Day ACH (Inbound) transfer, you must first receive an aggregate of $500.00 in one or more Three Business Day ACH (Inbound) transfers, and the first Three Business Day ACH transfer must have been received at least 60 days prior to the first Next Business Day ACH transfer.

Qualifications & exceptions

• The $500.00 aggregate and 60-day conditions apply to starting Next Business Day ACH (Inbound) transfers, and only if Three Business Day ACH (Inbound) is available to you.
• Cutoff is 8:00 p.m. Eastern under the column header.

Not stated here

• N/A in the sending limit column is not defined in the source.

Charges & Financial Obligations · Context

Next Business Day ACH (outbound): consumer $1000 and $0.00, small business $5000 and $5.00, 8:00 p.m. ET cutoff

For Next Business Day ACH (outbound), the table lists Consumer and Small Business sub-rows. The sending limits shown are $1000 and $5000 per transaction, the receiving limit is N/A, the fees shown are $0.00 and $5.00, and each cutoff is 8:00 (all eastern PM). The cells appear in the order Consumer then Small Business, so the lower limit and fee read as Consumer and the higher as Small Business; the extracted table lists the values in order rather than labelling each one.

Supporting quotations

Next Business Day ACH (outbound)

Consumer

Small Business

$1000

$5000

N/A

$0.00

$5.00

8:00

8:00

Qualifications & exceptions

• Assignment of each value to Consumer or Small Business follows the order of the cells.
• Cutoff is 8:00 p.m. Eastern under the column header.

Not stated here

• N/A in the receiving limit column is not defined in the source.

Charges & Financial Obligations · Context

Next Business Day ACH (inbound), consumers: $1,000 receiving limit, $0.00 fee, funds may be delayed

For Next Business Day ACH (inbound), the table lists the Consumer row with a sending limit of N/A, a receiving limit of $1,000, a fee of $0.00 and a cutoff of 8:00 (all eastern PM). Footnote 7 says Bank of America may delay the availability of funds transferred into your deposit account through Next Business Day ACH (Inbound) services that debit an external account, and a delay may apply even if similar transfers were made available sooner. Footnote 6 sets the prior-receipt conditions for starting these transfers where Three Business Day ACH (Inbound) is available.

Supporting quotations

Next Business Day ACH (inbound)6, 7

Consumer

N/A

$1,000

$0.00

8:00

7/ We may delay the availability of funds transferred into your Bank of America deposit account through Next Business Day ACH (Inbound) transfer services that debit an external (non-Bank of America) account.

A delay may apply even if similar transfers have been previously made available sooner.

Qualifications & exceptions

• The delay applies to transfers that debit an external, non-Bank of America account.
• Cutoff is 8:00 p.m. Eastern under the column header.

Not stated here

• N/A in the sending limit column is not defined in the source.
• The source does not say how long a delay may last.

Charges & Financial Obligations · Context

Same Business Day domestic wires (outbound): consumer $1000, small business $5000, $30.00 fee, 5:00 p.m. ET cutoff

For Same Business Day (domestic) Wire Transfer (outbound), the table lists Consumer and Small Business sub-rows with sending limits of $1000 and $5000 per transaction, a receiving limit of N/A, a fee of $30.00 in each of the two fee cells, and a cutoff of 5:00 (all eastern PM). Cells are listed in the order Consumer then Small Business. Footnote 3 sets a minimum of $10.00 per transaction for Same Business Day (Domestic) and International wires and says daily and monthly limits may also apply.

Supporting quotations

Same Business Day (domestic) Wire Transfer (outbound)

Consumer

Small Business

$1000

$5000

N/A

$30.00

$30.00

5:00

3/ The minimum transfer amount (per transaction) for any Same Business Day (Domestic) Wire transfer and International Wire Transfer is $10.00. Daily and monthly limits may also apply.

Qualifications & exceptions

• Assignment of each value to Consumer or Small Business follows the order of the cells.
• Cutoff is 5:00 p.m. Eastern under the column header.

Not stated here

• N/A in the receiving limit column is not defined in the source.
• Daily and monthly limits are mentioned but not stated here.

Charges & Financial Obligations · Context

Consumer international outbound wires: $1000 limit, $45.00 fee in U.S. dollars, 5:00 p.m. ET cutoff

For International Wire Transfer (outbound), the Consumer row shows a sending limit of $1000 per transaction, a receiving limit of N/A and a cutoff of 5:00 (all eastern PM). The fee is $45.00 for wires sent in US Dollars; there is no wire transfer fee for wires sent in foreign currency, but exchange rate markups apply. Footnote 4 adds that other fees or amounts may apply, including those charged by the recipient's financial institution, foreign taxes and other fees in the wire process, and that for foreign currency wires the markups are included in the Bank of America, N.A. exchange rate, from which the bank makes money; the rates are set in its sole discretion. Footnote 8 says funds are debited on the business day you direct processing and the bank begins processing that day, with special rules for Remittance Transfers in Section 6.F.

Supporting quotations

International Wire Transfer (outbound)8

Consumer

$1000

N/A

$45.00 for wire transfers sent in US Dollar

No wire transfer fee for wire transfers sent in foreign currency, but exchange rate markups apply

5:00

4/ For international wire transfers, other fees or amounts may also apply

markups associated with the currency conversion are included in the Bank of America, N.A. exchange rate and we make money from the foreign currency exchange.

These rates are determined by Bank of America in its sole discretion.

8/ For international wire transfers (outbound), funds will be debited from your Bank of America account on the business day you direct us to initiate processing of the transfer.

Qualifications & exceptions

• Foreign-currency wires carry no wire fee but exchange rate markups apply, and the bank profits from the currency exchange.
• Other fees, such as those of the recipient's institution and foreign taxes, may also apply.
• Cutoff is 5:00 p.m. Eastern under the column header.

Not stated here

• N/A in the receiving limit column is not defined in the source.
• The amount of the exchange rate markup and of other fees is not stated.

Charges & Financial Obligations · Context

Small business international outbound wires: $5000 limit, $45.00 fee in U.S. dollars, 5:00 p.m. ET cutoff

For International Wire Transfer (outbound), the Small Business row shows a sending limit of $5000 per transaction, a receiving limit of N/A and a cutoff of 5:00 (all eastern PM). The fee is $45.00 for wires sent in US Dollars; there is no wire transfer fee for wires sent in foreign currency, but exchange rate markups apply. Footnote 4 says other fees or amounts may also apply, such as those charged by the recipient's financial institution and foreign taxes.

Supporting quotations

International Wire Transfer (outbound)8

Small Business

$5000

N/A

$45.00 for wire transfers sent in US Dollar

No wire transfer fee for wire transfers sent in foreign currency, but exchange rate markups apply

5:00

4/ For international wire transfers, other fees or amounts may also apply

Qualifications & exceptions

• Foreign-currency wires carry no wire fee but exchange rate markups apply.
• Cutoff is 5:00 p.m. Eastern under the column header.

Not stated here

• N/A in the receiving limit column is not defined in the source.
• The amount of the exchange rate markup and of other fees is not stated.

Charges & Financial Obligations · Company practice

Domestic transfers are debited when you direct processing and typically credited same, next or third business day

Footnote 1 says that for domestic transfers, funds are debited from your Bank of America account on the business day you direct the bank to start processing, and typically credited to the receiving account on the same business day, the next business day or the third business day (small business only), depending on your choice. Footnote 2 says that for the Direct Payments Service, fees and limits are in the Business Services Addendum.

Supporting quotations

1/ For domestic transfers, funds will be debited from your Bank of America account on the business day you direct us to initiate processing of the transfer

depending on your choice.

For Direct Payments Service, see the

Qualifications & exceptions

• Credit timing is stated as typical, not guaranteed.
• Third business day is for small business only.

Not stated here

• The text of the Business Services Addendum is not supplied here, so this card cannot say the fees and limits for the Direct Payments Service.

Charges & Financial Obligations · Restriction or exception

Three Business Day ACH has eligibility limits, and Next Business Day inbound ACH can require earlier transfers

Footnote 5 says you may not be eligible to make Three Business Day ACH transfers as a Consumer or Small Business, and eligibility depends on a variety of factors. Footnote 6 says that if Three Business Day ACH (Inbound) is available in your online or mobile banking, to start a Next Business Day ACH (Inbound) transfer you must first receive an aggregate of $500.00 in one or more Three Business Day ACH (Inbound) transfers, and the first of those must have been received at least 60 days before the first Next Business Day ACH transfer.

Supporting quotations

You may not be eligible to make Three Business Day ACH transfers as a Consumer or Small Business.

Eligibility for making such transfers is based on a variety of factors.

you must first receive an aggregate of $500.00 in one or more Three Business Day ACH (Inbound) transfers

the first Three Business Day ACH transfer must have been received at least 60 days prior to the first Next Business Day ACH transfer.

Qualifications & exceptions

• The $500.00 and 60-day conditions apply only if Three Business Day ACH (Inbound) is available to you.

Not stated here

• The factors that decide eligibility are not described.
• The source does not say what applies if Three Business Day ACH (Inbound) is not available in your banking experience.

Charges & Financial Obligations · Restriction or exception

Funds from Next Business Day ACH (inbound) transfers that debit an external account may be delayed

Bank of America may delay the availability of funds transferred into your deposit account through Next Business Day ACH (Inbound) services that debit an external (non-Bank of America) account. The agreement says a delay may apply even if similar transfers were previously made available sooner.

Supporting quotations

We may delay the availability of funds transferred into your Bank of America deposit account through Next Business Day ACH (Inbound) transfer services

A delay may apply even if similar transfers have been previously made available sooner.

Not stated here

• The source does not say how long a delay may last.

Charges & Financial Obligations · Company practice

International outbound wires are debited on the day you direct processing; Remittance Transfers have special rules

For international outbound wire transfers, funds are debited from your account on the business day you direct the bank to start processing, and the bank begins processing that day. Section 6.F has special rules for Remittance Transfers.

Supporting quotations

8/ For international wire transfers (outbound), funds will be debited from your Bank of America account on the business day you direct us to initiate processing of the transfer.

Bank of America will begin processing the transfer on that business day.

See Section 6.F for special rules applicable to Remittance Transfers.

Charges & Financial Obligations · Restriction or exception

ACH and wire send limits are set at the User ID level; small business users must log in with the small business ID

ACH and wire send limits are set at the customer profile (User ID) and apply to all accounts visible in the From dropdown when starting an ACH or wire payment. A small business customer not receiving small business limits is told to make sure they are logged in with their small business User ID.

Supporting quotations

ACH/Wires send limits are set at the customer profile (User ID) and apply to all accounts visible in the

If you are a Small Business customer and are not receiving the Small Business limits, make sure you are logged in with your Small Business User ID.

Charges & Financial Obligations · Context

ACH and wires are alternatives to Zelle and Bill Pay when delivery by a date matters or funds go outside the U.S.

You may also move money within the U.S. without a transfer fee through Zelle or Bill Pay. The agreement presents ACH and wire transfers as alternatives for when delivery of funds domestically by a specific date is critical or when transferring funds outside the U.S.

Supporting quotations

You may also move money within the U.S. without a transfer fee by using Zelle

ACH and Wire transfers are alternatives that allow you to transfer funds when delivery of funds domestically by a specific date is critical or when you are transferring funds outside the U.S.

Qualifications & exceptions

• The no-transfer-fee statement is about moving money within the U.S. with Zelle or Bill Pay.

Charges & Financial Obligations · Restriction or exception

Small business customers can pay out but not pull in from external accounts, and must hold payee authorization

Small business customers may transfer funds from their business checking account to an individual's or vendor's account at another financial institution, but may not transfer funds from an external account to their small business account. Before scheduling a transfer to an individual, you agree you have received a signed authorization from the payee that has not been revoked, and you agree to give the bank a copy on request. Before scheduling a vendor payment, you agree you have the vendor's authorization to pay by electronic means.

Supporting quotations

Small business customers may transfer funds from their business checking account to an individual's or vendor's account at another financial institution, but may not transfer funds from an external account to their small business account.

Before scheduling a transfer to an individual, you agree that you will have received a signed authorization from the payee

You agree to provide a copy of the authorization to us upon our request.

Before scheduling any vendor payment, you agree that you will have received authorization from the vendor to make the payment by electronic means.

Qualifications & exceptions

• Applies to small business customers.

Charges & Financial Obligations · Restriction or exception

The bank cannot guarantee timely delivery or return of funds when another institution is slow

Bank of America cannot guarantee timely delivery or return of funds if another financial institution fails to act in time. Beneficiary banks in some countries may take several days or even weeks to credit the receiving account, and currency conversion charges may also apply to international outbound transfers.

Supporting quotations

Bank of America cannot guarantee the timely delivery or return of funds as a result of the failure of another financial institution to act in a timely manner.

beneficiary banks located in some countries may take several days or even weeks to credit the receiving account

Currency conversion charges also may apply to international outbound transfers.

Charges & Financial Obligations · Restriction or exception

Check each transfer confirmation promptly: interest compensation depends on reporting a discrepancy within 30 days

For each transfer the bank emails a confirmation showing the date, amount and the bank or institution involved. You agree to examine it promptly and tell the bank immediately of any discrepancy with your records. Bank of America will not be liable for interest compensation, as otherwise set forth in the agreement, unless it is notified of the discrepancy within 30 days of your receipt of the confirmation or your bank statement including the transfer, whichever is earlier. You also acknowledge that if a payment order describes a beneficiary inconsistently by name and account number, the beneficiary's bank may pay based on the account number even if it identifies a different person, and your obligation to pay the transfer is not excused by such payment.

Supporting quotations

For each transfer, we will e-mail a confirmation to you at the e-mail address indicated in our records.

You agree to examine the confirmation promptly upon receipt and to notify us immediately of any discrepancy

Bank of America will not be liable for interest compensation, as otherwise set forth in this Agreement, unless Bank of America is notified of the discrepancy within 30 days

payment might be made by the beneficiary

Qualifications & exceptions

• The 30 days run from your receipt of the confirmation or statement, whichever is earlier.
• The interest compensation provision referred to is 'as otherwise set forth in this Agreement'.

Not stated here

• The source does not point to the specific provision that sets out interest compensation.

Charges & Financial Obligations · Restriction or exception

You must have enough funds, including fees, on the scheduled date or face overdraft charges

You agree to have sufficient available funds in the designated deposit account to cover all transfers, including applicable transfer fees, on the scheduled date. If funds are insufficient the bank may elect not to initiate one or more transfers. If it does initiate the transfer, possibly with attempts on later business days, it may cause an overdraft for which you are liable, along with any Overdraft Item fees set out in your Deposit Agreement.

Supporting quotations

You agree that you will have sufficient available funds in the designated deposit account to cover all transfers, including any applicable transfer fees, on the date scheduled.

If an account does not have sufficient available funds on the scheduled date, we may elect not to initiate one or more of the transfers.

it may cause an overdraft in your account in which case you shall be liable for the overdraft and any Overdraft Item fees, as set forth in your Deposit Agreement.

Not stated here

• The Deposit Agreement's Overdraft Item fee amounts are not supplied in this source.

Charges & Financial Obligations · Permission or license

The bank may choose any route for your transfer, and currency conversions can carry a markup it profits from

You agree that Bank of America may use any means or routes it considers suitable, in its sole discretion, to execute your transfer. For small business customers who transfer U.S. dollars to a non-U.S. dollar account, the payment may be converted to local currency by any originating, intermediary or receiving bank, payment system or payment service provider, including Bank of America or an affiliate. The bank and/or an affiliate include a markup or fee on that conversion and may profit from it. The exchange rate section says the bank may set and assign rates without notice, in its sole discretion, and provides all-in pricing that may include profit, fees and other markups.

Supporting quotations

You agree that Bank of America may use any means or routes which we in our sole discretion consider suitable to execute your transfer.

For small business customers, if you transfer funds in U.S. dollars to a non-U.S. dollar account, your payment may be converted into the local currency by any originating, intermediary or receiving bank, payment system or payment service provider, including Bank of America or an affiliate, as applicable. We and/or an affiliate include a markup or fee on such currency conversion and may profit in connection with any such currency conversion.

We may determine a currency exchange rate and assign it to your transaction without notice to you.

We provide all-in pricing for exchange rates. The price provided may include profit, fees, costs, charges or other markups as determined by us in our sole discretion.

Qualifications & exceptions

• The currency-conversion sentence is stated for small business customers sending U.S. dollars to a non-U.S. dollar account.
• Rates and markups are determined in the bank's sole discretion.

Not stated here

• The size of any markup or fee is not stated.

Charges & Financial Obligations · Company practice

Scheduled ACH and wire features depend on your profile; weekend items process the prior business day

Future scheduled and recurring transfer features may be available depending on the platform functionality provided for your customer profile (User ID). Where supported, ACH and wire transfers scheduled for a weekend or non-business day are processed on the prior business day. You find out whether these features are available when you use the Services.

Supporting quotations

Future scheduled and recurring transfer features may be available to you depending on the platform functionality provided for your customer profile (User ID).

Where supported, ACH and wire transfers scheduled for a weekend or a non-business day will be processed on the prior business day.

Qualifications & exceptions

• Applies where the feature is supported for your profile.

Charges & Financial Obligations · Restriction or exception

Once an ACH or wire is processing you can no longer cancel it, and amendments need every institution's agreement

Except for Remittance Transfers, if you direct the bank to begin processing a transfer immediately, or its status is In Process or Processed, you no longer have the right to cancel it. Bank of America may at its option accept cancellations or amendments. If it attempts to cancel or amend, the reversal request or amendment must be agreed to by each financial institution that accepted a payment order for the transfer before it is acted on, and you agree the bank has no liability if a cancellation or amendment is not completed. Cancellation procedures for Remittance Transfers are in Section 6.F.

Supporting quotations

Except for Remittance Transfers, if you direct us to begin processing a transfer immediately or a transfer's status is In Process or Processed, you no longer have the right to cancel it.

Bank of America may at its option accept your cancellations or amendments to a transfer.

Bank of America shall have no liability if a cancellation or amendment is not completed.

Please see Section 6.F for the cancellation procedures applicable to Remittance Transfers.

Qualifications & exceptions

• Remittance Transfers are excepted and have their own cancellation rules.

Charges & Financial Obligations · Restriction or exception

An international transfer can be recalled only if the beneficiary's bank agrees, and you may lose on the exchange rate

Once an international outbound transfer has been sent, or for Remittance Transfers after the 30 minute cancellation period, you may ask for it to be recalled and the bank passes the request to the beneficiary's bank. If that bank agrees to return the funds, then on confirmation of receipt the bank credits your account at its current retail buy rate for that currency that day. The rate may differ from the original rate, which may cause a loss to you, and the beneficiary's bank may deduct charges from the amount returned. The bank has no liability if the beneficiary's bank or foreign beneficiary refuses the recall.

Supporting quotations

Once an international outbound transfer has been sent, or, in the case of Remittance Transfers, after the 30 minute cancellation period has passed, you may request that a transfer be recalled, and we will communicate your request to the beneficiary's bank.

we will credit your account at the current Bank of America retail buy rate for that currency that day

the exchange rate may be different from the original rate applicable to the transfer, which may result in a loss to you.

the beneficiary's bank may assess charges for their services, which will be deducted from the amount returned to you.

We will have no liability to you if the beneficiary's bank or foreign beneficiary refuses your request to recall the international wire transfer.

You have the right to cancel a Remittance Transfer for a full refund within 30 minutes of payment, unless the funds have been picked up or deposited.

Qualifications & exceptions

• A recall depends on the beneficiary's bank agreeing to return the funds.
• The credit is at the bank's retail buy rate that day, which can differ from the original rate.

Not stated here

• The amount of the beneficiary bank's charges and the retail buy rate are not stated.

Charges & Financial Obligations · Restriction or exception

A wire returned for no fault of the bank is credited at the retail buy rate less returning-bank charges

If the receiving bank or beneficiary's bank returns a wire transfer for no fault of Bank of America, the bank credits your account at its current retail buy rate for that currency that day. The agreement says the exchange rate will be different from the original rate, which may result in a loss to you, and a returning bank and/or beneficiary's bank may assess charges that are deducted from the amount returned.

Supporting quotations

If a wire transfer is returned by the receiving bank or beneficiary's bank for no fault of ours, we will credit your account at the current Bank of America retail buy rate for the currency that day

the exchange rate will be different from the original rate applicable to the transfer, which may result in a loss to you.

a returning bank and/or beneficiary's bank may assess charges for their services, which will be deducted from the amount returned to you.

Qualifications & exceptions

• Applies to returns for no fault of Bank of America.

Not stated here

• The source does not say how a return caused by the bank's fault is handled in this paragraph.

Charges & Financial Obligations · Restriction or exception

Liability for failed or wrong-amount transfers is limited to correction, or a refund plus up to 60 days' interest

If Bank of America fails or delays a transfer, or sends less than the amount you instructed, then unless the law or the agreement provides otherwise its liability is limited to correcting the error. If it sends more than instructed, or permits an unauthorized transfer after a reasonable time to act on your notice of possible unauthorized use, its liability is limited to a refund of the amount erroneously paid or transferred plus interest from the transfer date to the refund date, but not more than 60 days' interest. Any interest owed is calculated at the average federal funds rate at the Federal Reserve Bank in the district where the bank is headquartered, for each day, on a 360-day year.

Supporting quotations

If we fail or delay in making a transfer pursuant to your instructions, or if we make a transfer in an erroneous amount that is less than the amount per your instructions

our liability shall be limited to correcting the error.

our liability will be limited to a refund of the amount erroneously paid or transferred, plus interest thereon from the date of the transfer to the date of the refund, but in no event to exceed 60 days' interest.

such interest shall be calculated based on the average federal funds rate at the Federal Reserve Bank in the district where Bank of America is headquartered for each day interest is due, computed on the basis of a 360-day year.

Qualifications & exceptions

• Limits apply unless otherwise required by law or otherwise provided in the agreement.
• The refund-plus-interest remedy is for transfers in an excessive amount or unauthorized transfers permitted after a reasonable time to act on your notice.

Cross-references

• contrast (model-proposed): Small business: late or short payments get interest only; excess amounts get a refund plus up to 60 days' interest — For a failed or delayed payment, Section 6.E limits liability to correcting the error, while the small business provision limits it to interest on the amount not timely paid; Section 9.C sends ACH and wire liability to Section 6.E.

Charges & Financial Obligations · Restriction or exception

The bank disclaims liability for its exchange rates, but Remittance Transfer rates are set in disclosures

Bank of America accepts no liability for its exchange rates and disclaims any liability, including direct, indirect or consequential loss, if its rates differ from rates offered or reported by third parties, or offered by it at a different time or location, for a different amount or through a different payment medium. For Remittance Transfers, the exchange rate applied is set out in the disclosures provided under federal law.

Supporting quotations

We do not accept any liability for our exchange rates.

any liability if our exchange rates are different from rates offered or reported by third parties

For Remittance Transfers, the exchange rate to be applied to the transfer will be set forth in disclosures provided to you for the transfer in accordance with federal law.

Charges & Financial Obligations · Context

Remittance Transfers are consumer transfers to a foreign recipient, with federal-law rights explained each time

A Remittance Transfer is an electronic transfer of funds initiated by a consumer primarily for personal, family or household purposes to a designated recipient in a foreign country. Federal law gives rights and obligations for Remittance Transfers, including disclosure, cancellation and error resolution rights, that may differ from those for other funds transfers. Your rights for a Remittance Transfer will be explained in a disclosure provided when you initiate each one.

Supporting quotations

The following applies to Remittance Transfers.

a Remittance Transfer is an electronic transfer of funds initiated by a consumer primarily for personal, family or household purposes to a designated recipient in a foreign country.

Federal law provides certain rights and obligations related to Remittance Transfers that may differ from rights and obligations that apply to other types of funds transfers

Your rights with respect to Remittance Transfers will be explained to you in a disclosure provided to you at the time you initiate each Remittance Transfer.

Qualifications & exceptions

• Applies to consumer-initiated transfers primarily for personal, family or household purposes to a designated recipient in a foreign country.

Charges & Financial Obligations · Company commitment

Remittance Transfers come with disclosures and a receipt, but some recipient costs are not disclosed

Before sending a Remittance Transfer, the bank provides disclosures including, if applicable, the amount to be transferred, a description of fees or taxes it imposes, the total amount, and the exchange rate it will use if you say the receiving account is in a foreign currency and identify it. If you choose to transfer money in foreign currency, disclosures also show, in that currency, the transfer amount, third-party fees and total to be received. The recipient may receive less than disclosed because of foreign taxes and fees charged by the recipient's financial institution, which are not required to be disclosed. After you confirm acceptance you are shown a receipt with those items plus the date funds will be available, information identifying the recipient, and a statement of your rights if there is an error or you wish to cancel.

Supporting quotations

Prior to sending a Remittance Transfer, we will provide you with certain important disclosures including, if applicable:

Please note the recipient may receive less than the total amount disclosed due to foreign taxes and fees charged by the

Once you confirm your acceptance of the Remittance Transfer terms, you will be shown a receipt which includes the items listed above

(iii) a statement of your rights in the event of an error or if you wish to cancel the transfer, as described below.

Qualifications & exceptions

• Disclosure items are stated as 'if applicable'.
• Foreign taxes and recipient-institution fees are not required to be disclosed.

Not stated here

• The amount of foreign taxes or recipient-institution fees is not stated.

Charges & Financial Obligations · Restriction or exception

If you give an incorrect account or institution number and the funds cannot be recovered, you may lose the payment

You are notified that if you provide an incorrect account number or institutional identifying number and the bank cannot recover the funds, you may lose the amount of the payment order.

Supporting quotations

You are hereby notified that in the event that you provide an incorrect account number or institutional identifying number, and we are not able to recover the funds, you may lose the amount of the payment order.

Charges & Financial Obligations · User right or choice

You can cancel a Remittance Transfer for a full refund within 30 minutes unless the funds were picked up or deposited

You have the right to cancel a Remittance Transfer for a full refund within 30 minutes of payment, unless the funds have been picked up or deposited. The best way is to log into the Bank of America Mobile Application or Online Banking; you can also visit a financial center or call 1.877.337.8357, or collect at 1.302.781.6374 from outside the U.S. You must provide information to identify the transfer, including the amount and where the funds were sent. The bank refunds your money within three business days of your request as long as the funds have not been picked up or deposited into a recipient's account.

Supporting quotations

What to do if you want to cancel a Remittance Transfer:

You have the right to cancel a Remittance Transfer for a full refund within 30 minutes of payment, unless the funds have been picked up or deposited.

The best way to cancel: log into your account in the Bank of America Mobile Application or into Online Banking

We will refund your money within three business days of your request to cancel a transfer as long as the funds have not already been picked up or deposited into a recipient

Qualifications & exceptions

• The right applies within 30 minutes of payment and ends if funds are picked up or deposited.

Charges & Financial Obligations · Permission or license

The bank sets and can change exchange rates at its discretion, and its rate is likely worse than inter-bank

Bank of America may determine a currency exchange rate and assign it to your transaction without notice. You accept all risks from rate fluctuations. Any assigned rate is set in its sole discretion based on factors it considers relevant, including market conditions, rates charged by others, its desired rate of return, and market and credit risk, and can change at any time without notice. Rates for retail and commercial transactions, and for after-hours and weekend transactions, differ from large inter-bank rates, rates from other dealers may differ, and the rate offered may be different from, and likely inferior to, the rate the bank pays to acquire the currency. The bank reserves the right to refuse to process a foreign exchange request.

Supporting quotations

We may determine a currency exchange rate and assign it to your transaction without notice to you.

you acknowledge and accept all risks that may result from such fluctuations.

that exchange rate will be determined by us in our sole discretion

The exchange rate you are offered may be different from, and likely inferior to, the rate paid by us to acquire the underlying currency.

We reserve the right to refuse to process any request for a foreign exchange transaction.

Qualifications & exceptions

• Applies to a rate the bank assigns to your foreign exchange transaction.

Charges & Financial Obligations · Company practice

Exchange rates are all-in prices that may include profit and fees, which can differ by customer

The bank provides all-in pricing for exchange rates. The price may include profit, fees, costs, charges or other markups as the bank determines in its sole discretion. The fee or markup level may differ between customers and for the same customer depending on the method or venue used for execution.

Supporting quotations

We provide all-in pricing for exchange rates. The price provided may include profit, fees, costs, charges or other markups as determined by us in our sole discretion.

The level of the fee or markup may differ for each customer

Not stated here

• The size of the profit, fee or markup is not stated.

Charges & Financial Obligations · Restriction or exception

The bank disclaims liability for its exchange rates, including when they differ from other rates

The bank does not accept liability for its exchange rates and disclaims liability, including direct, indirect or consequential loss, if its rates differ from rates offered or reported by third parties, or offered by it at a different time, at a different location, for a different amount or involving a different payment medium.

Supporting quotations

We do not accept any liability for our exchange rates.

any liability if our exchange rates are different from rates offered or reported by third parties

Charges & Financial Obligations · Restriction or exception

Small business: late or short payments get interest only; excess amounts get a refund plus up to 60 days' interest

If the bank fails or delays a payment or transfer, or makes one in an amount less than instructed, then unless the law requires otherwise its liability is limited to interest on the amount it failed to pay on time, from the date it was due until it was made or you canceled. It may pay that interest to you or the intended recipient but not both. If it makes a payment in an amount greater than instructed, or permits an unauthorized payment after a reasonable time to act on your notice, its liability is limited to a refund of the amount plus interest to the refund date, not to exceed 60 days' interest. Any interest is based on the average federal funds rate at the Federal Reserve Bank for the district where the bank is headquartered, on a 360-day year.

Supporting quotations

our liability shall be limited to interest on the amount that we failed to timely pay or transfer

We may pay such interest either to you or the intended recipient of the payment or transfer, but in no event will we be liable to both parties

our liability will be limited to a refund of the amount erroneously paid or transferred, plus interest thereon from the date of the payment or transfer to the date of the refund, but in no event to exceed 60 days' interest.

such interest shall be calculated based on the average federal funds rate at the Federal Reserve Bank in the district where Bank of America is headquartered for each day interest is due, computed on the basis of a 360-day year.

Qualifications & exceptions

• Applies unless otherwise required by law.
• Stated in the small business provisions.

Cross-references

• contrast (model-proposed): Liability for failed or wrong-amount transfers is limited to correction, or a refund plus up to 60 days' interest — For a failed or delayed payment, Section 6.E limits liability to correcting the error, while the small business provision limits it to interest on the amount not timely paid; Section 9.C sends ACH and wire liability to Section 6.E.

Charges & Financial Obligations · Company practice

Accessing linked accounts has no service charge, but other fees and carrier or internet charges may apply

Except as otherwise provided in the agreement or your account agreements and fee schedule, there is no service charge for accessing your linked accounts with the Service. Depending on how you access the Services you might incur normal account fees and service charges such as stop payment requests, internet service provider fees, and wireless carrier fees. Returned item fees from the payee or overdraft fees may apply if you schedule payments or transfers and your available balance is not sufficient on the scheduled dates or when the items are presented for payment.

Supporting quotations

Except as otherwise provided in this Agreement or your applicable account agreements and schedule of fees, there is no service charge for accessing your linked accounts with the Service.

you should note that depending on how you access the Services, you might incur charges for:

Normal account fees and service charges, such as stop payment requests.

Internet service provider fees.

Wireless carrier fees.

Returned item fees from the payee or overdraft fees may apply if you schedule payments or transfers and your available balance is not sufficient

Qualifications & exceptions

• The no-service-charge statement is subject to the agreement and your account agreements and fee schedule.

Not stated here

• The fee amounts are in the account agreements and fee schedule, which are not supplied in this source.

Charges & Financial Obligations · Context

Business days are Monday through Friday excluding bank holidays, with exchange closures for investment accounts

For the Services, business days are Monday through Friday, excluding bank holidays. For investment accounts only, stock exchange closures and holidays, such as Good Friday, are observed as well as bank holidays.

Supporting quotations

our business days are Monday through Friday, excluding bank holidays.

For investment accounts only, all stock exchange closures and holidays will be observed

Qualifications & exceptions

• The exchange closure rule is for investment accounts only.

Charges & Financial Obligations · Restriction or exception

Each side pays arbitration fees as the AAA rules allocate, and frivolous claims can shift fees and sanctions

Each party is responsible for arbitration fees as allocated by the applicable AAA rules. The arbitrator may afford any relief or impose any sanctions available under Federal Rule of Civil Procedure 11, 28 U.S.C. section 1927 or applicable state law on represented parties and their counsel. If the arbitrator finds that a claim or the relief sought was frivolous, lacked sufficient reasonable inquiry or a good faith basis, or was brought for an improper purpose, it may reallocate compensation, expenses and administrative fees (including filing and hearing fees) as justice requires and as applicable law permits.

Supporting quotations

Each Party will be responsible for the arbitration fees as allocated by the applicable AAA rules

The arbitrator is authorized to afford any relief or impose any sanctions available under the substantive standards established by Federal Rule of Civil Procedure 11

If the arbitrator finds that either the substance of your or our claim or the relief sought was frivolous

the arbitrator may reallocate compensation, expenses, and administrative fees (which include filing and hearing fees) as justice requires, and as permitted by applicable law.

Qualifications & exceptions

• Fee reallocation requires a finding that the claim or relief was frivolous, lacked a good faith basis or was brought for an improper purpose, and is limited by applicable law.

Not stated here

• The AAA fee schedules and the cited rules and statute are not supplied in this source, so the amount you would pay is unknown.

Charges & Financial Obligations · Restriction or exception

No AAA per-case fee is charged until a case is selected, and mass arbitration procedure rulings are interlocutory

No AAA per-case fee is assessed for a case until it is selected to proceed to individual arbitration under the mass arbitration process. Disputes about interpreting or enforcing the Mass Arbitration Procedures are decided by the Process Arbitrator or, for cases released to merits proceedings, the Merits Arbitrator, and their decisions are interlocutory and not subject to immediate judicial review. If any of these procedures are found legally unenforceable, proceedings otherwise continue in arbitration under the AAA's Mass Arbitration Supplementary Rules or an equivalent AAA rule then in effect.

Supporting quotations

No AAA per case fee shall be assessed in connection with any case until the case is selected to proceed to individual arbitration proceedings

Any dispute regarding the interpretation or enforcement of these Mass Arbitration Procedures shall be decided by the Process Arbitrator or, in cases that have been released to merits proceedings, the Merits Arbitrator.

Their decisions regarding the Mass Arbitration Procedures shall be considered interlocutory in nature and not subject to immediate judicial review.

If any terms of these Mass Arbitration Procedures are found to be legally unenforceable for any reason, then the proceedings shall otherwise continue in arbitration

Not stated here

• The AAA Mass Arbitration Supplementary Rules are not supplied in this source.

Charges & Financial Obligations · Context

The page notes that some accounts, services and fees vary by state and points to the fee schedule

After the agreement text, the saved page says some accounts and services, and the fees that apply to them, vary from state to state. It asks you to review the information for your state in the Personal Schedule of Fees and in the Online Banking Service Agreement. The source does not say whether this notice is part of the agreement.

Supporting quotations

Some accounts and services, and the fees that apply to them, vary from state to state.

Please review the information for your state in the Personal Schedule of Fees

Qualifications & exceptions

• Appears in the page text following the agreement.

Not stated here

• The text of the Personal Schedule of Fees is not supplied in this source, so this card cannot say which fees vary or by how much.
• The source does not say whether this page notice is part of the agreement.

Charges & Financial Obligations · User right or choice

Transfers between your linked Bank of America and Merrill accounts carry no fee

You may use the Service to transfer funds between your linked Bank of America and Merrill accounts without a fee, either one time or on a recurring basis. This includes a transfer made as a payment to a linked installment loan, credit card or mortgage.

Supporting quotations

You may use the Service to transfer funds between your linked Bank of America and Merrill accounts without a fee on either a one-time or recurring basis, including as a payment to a linked installment loan, credit card or mortgage.

Qualifications & exceptions

• Covers transfers between your own linked Bank of America and Merrill accounts.
• Applies to one-time and recurring transfers.

Charges & Financial Obligations · Context

Transfers between checking/savings and to or from loan accounts: $9,999,999.99 limit, 10:45 p.m. ET cutoff

The internal-transfer table lists, for transfers from a checking or savings account to a checking or savings account, from a checking or savings account to a loan account, and from a credit card, business line of credit or HELOC to a checking, savings or loan account, a limit of $9,999,999.99 each. The cutoff column is headed "(all eastern PM)" and gives 10:45 for each of these rows. The source runs footnote markers into the time cells (for example "10:452" and "10:454"), which reads as 10:45 with footnote 2 or 4; footnote 2 covers posting of transfers made after the cutoff and footnote 4 covers credit dates for loan-account payments. The "$ Limit" header cites footnote 1, which says higher limits may apply for Bank of America Private Bank, Merrill or small business accounts.

Supporting quotations

Your Checking/Savings account

Your Checking/Savings account

$9,999,999.99

10:452

Your Checking/Savings account

Your Loan Account

$9,999,999.99

10:454

Your Credit Card/ Business Line of Credit/HELOC

Your Checking/Savings or Loan Account

$9,999,999.99

10:452,4

(all eastern PM)

$ Limit1

Qualifications & exceptions

• Times are Eastern and PM, per the column header.
• Higher limits may apply for Private Bank, Merrill or small business accounts (footnote 1).
• Footnote markers are fused to the time digits in the source text, so the exact footnote assignment is read from context.

Not stated here

• The table does not say what a transfer from a credit card, business line of credit or HELOC costs or whether a separate fee applies; the fee sentence above addresses only transfers between linked Bank of America and Merrill accounts.

Charges & Financial Obligations · Context

Transfers from checking/savings to an investment account: $9,999,999.99 limit, 4:45 p.m. ET cutoff

For a transfer from your checking or savings account to your investment account, the table gives a limit of $9,999,999.99 and a cutoff of 4:45, which under the column header (all eastern PM) is 4:45 p.m. Eastern. The row carries no footnote marker on the cutoff. The "$ Limit" header cites footnote 1 (higher limits may apply for Private Bank, Merrill or small business accounts).

Supporting quotations

Your Checking/Savings account

Your Investment account

$9,999,999.99

4:45

(all eastern PM)

Qualifications & exceptions

• Times are Eastern and PM, per the column header.
• Higher limits may apply for Private Bank, Merrill or small business accounts (footnote 1).

Charges & Financial Obligations · Context

Transfers from an investment account: $100,000 per calendar day, $250,000 per week, 4:45 p.m. ET cutoff

For a transfer from your investment account to your checking, savings or loan account, the table gives a limit of $100,000.00 per calendar day and $250,000 per week, and a 4:45 cutoff (4:45 p.m. Eastern under the column header), marked with footnotes 2 and 4. The source text of the "from" cell carries footnote 3, which says linked investment accounts may not support recurring payments to Bank of America credit card accounts. The "$ Limit" header cites footnote 1 (higher limits may apply for Private Bank, Merrill or small business accounts).

Supporting quotations

Your Investment account3

Your Checking/Savings or Loan account

$100,000.00 per calendar day

$250,000 per week

4:452,4

3/ Linked investment accounts may not support recurring payments to Bank of America credit card accounts.

Qualifications & exceptions

• Times are Eastern and PM, per the column header.
• Footnote 3 says only that recurring payments to Bank of America credit card accounts may not be supported from linked investment accounts.

Not stated here

• The source does not say which linked investment accounts do or do not support recurring credit card payments.

Charges & Financial Obligations · User right or choice

No receiving limits apply to internal transfers, subject to your account agreements; higher send limits can apply

The agreement states that, subject to your agreements with Bank of America and/or its affiliates for the linked accounts, there are no receiving limits for internal transfers between your own accounts. Footnote 1 to the limit column adds that higher limits may apply for Bank of America Private Bank, Merrill or small business accounts. Account agreements therefore remain a possible source of limits.

Supporting quotations

Subject to your agreements with Bank of America and/or our affiliates for your accounts linked to the Service, there are no receiving limits for internal transfers between your own accounts.

1/ Higher limits may apply for Bank of America Private Bank, Merrill or small business accounts.

Qualifications & exceptions

• Statement concerns receiving limits on internal transfers between your own accounts, and is subject to your account agreements.

Not stated here

• The account agreements that may impose limits are not supplied in this source.

Cross-references

• qualified by (model-proposed): Your account agreements still apply and prevail over this agreement in a conflict, unless it says otherwise — Your account agreements prevail over this agreement in a conflict, so limits in them can apply despite the statement that there are no receiving limits for internal transfers.

Charges & Financial Obligations · Company practice

Transfers to checking or savings after the cutoff post next business day and can affect when fees apply

Footnote 2 says a transfer to a Bank of America checking or savings account made after the applicable cutoff time but by 11:59 p.m. on a business day in the State where the checking or savings account was opened will be posted as of the next business day in the transaction history. It will still be included in the balance the bank uses to pay transactions that night. The footnote adds that this process may affect when fees apply to the account.

Supporting quotations

2/ Transfers to a Bank of America checking or savings account made after the applicable cutoff time

Qualifications & exceptions

• Applies to transfers to a Bank of America checking or savings account made after the cutoff but by 11:59 p.m. on a business day in the State where that account was opened.

Not stated here

• The footnote does not say which fees may be affected or how.

Charges & Financial Obligations · Company practice

Payments to loan accounts made after the cutoff but by 11:59 p.m. ET are credited with the submission date

Footnote 4 defines Loan Accounts as an eligible credit card, business line of credit, home equity line of credit during its draw period, installment loan or mortgage. Funds transferred as a payment to one of these after the applicable cutoff but by 11:59 p.m. ET are credited with the date the payment is submitted. It may take up to 2 business days for the update to appear in account balances, funds availability and transaction posting.

Supporting quotations

4/ Funds transferred as a payment to an eligible credit card

Qualifications & exceptions

• Applies to payments to the listed Loan Accounts made after the cutoff but by 11:59 p.m. ET.
• HELOC is covered only during its draw period.

Charges & Financial Obligations · Company practice

Debit timing for internal transfers depends on whether they are immediate, future dated or to a credit card

One-time transfers may be made at any time and are immediately debited from a checking or savings account's available balance or a credit account's available credit. A future dated or recurring transfer (other than to a Bank of America credit card account) scheduled for a weekend or non-business day is debited from the funding account on the prior business day; other scheduled and recurring transfers are debited at the beginning of the business day requested. Future dated or recurring transfers to Bank of America credit card accounts are debited at the beginning of the scheduled date even on a weekend or non-business day.

Supporting quotations

One-time transfers may be made at any time and are immediately debited

Future dated or recurring transfers (other than transfers to a Bank of America credit card account) scheduled for a weekend or a non-business day will be debited from the funding account on the prior business day.

Future dated or recurring transfers to Bank of America credit card accounts will be debited from the funding account at the beginning of the scheduled transfer date even if the scheduled transfer date is on a weekend or non-business day.

Qualifications & exceptions

• Credit card account transfers follow a different weekend rule from other future dated or recurring transfers.

Charges & Financial Obligations · Company practice

If the funding account lacks funds, the bank may retry on later days

If the funding account does not have sufficient funds available on the scheduled date, or is otherwise returned due to the account's status, Bank of America may make one or more attempts on subsequent days. If a later attempt succeeds, the transfer's effective date is the day of that successful attempt.

Supporting quotations

If your funding account does not have sufficient funds available on the scheduled transfer date or is otherwise returned due to the status of the account, we may make one or more attempts on subsequent days to process your scheduled transfer and the effective date of your transfer, if processed, will be considered made as of the day such subsequent attempt is successful.

Qualifications & exceptions

• Applies when funds are insufficient on the scheduled date or the account is otherwise returned due to its status.

Not stated here

• The source does not state how many attempts may be made or over how many days.

Charges & Financial Obligations · User right or choice

You can transfer to most other Bank of America customers' accounts using their account number

You may use the Service to make one-time or recurring transfers from a linked Bank of America checking, savings, money market or line of credit account to most checking, savings or money market accounts of other Bank of America customers, using their account number.

Supporting quotations

You may use the Service to make one-time or recurring transfers from a linked Bank of America checking, savings, money market or line of credit account to most checking, savings or money market accounts of other Bank of America customers using their account number.

Qualifications & exceptions

• Reaches most, not all, other Bank of America customers' checking, savings or money market accounts.

Not stated here

• The source does not say which recipient accounts are excluded.

Charges & Financial Obligations · Context

Transfers to someone else by account number: $3,500 per day, $10,000 per week, 10:45 p.m. ET cutoff

The table for transfers to someone else gives, for a transfer from your checking, savings, money market or line of credit account to the checking or savings account of someone else, a limit of $3,500 per day and $10,000 per week and a 10:45 cutoff (p.m. Eastern under the column header). The limit header cites footnotes 1 and 2. Footnote 1 says you may be eligible for higher limits if you add Secured Transfer to receive a one-time passcode on your mobile device or register a USB security key, and that higher limits may also apply for Private Bank, Merrill or small business accounts. Footnote 2 is a separate provision that is explained in its own card, which covers how the daily and weekly limits are measured.

Supporting quotations

Your Checking/Savings/Money Market/Line of Credit account

Checking/Savings account of Someone Else

$3,500 per day

$10,000 per week

10:45

$ Limit1, 2

You may be eligible for higher limits if you add Secured Transfer to receive a one-time passcode on your mobile device or register a USB security key. Higher limits may also apply for Bank of America Private Bank, Merrill or small business accounts.

Qualifications & exceptions

• Times are Eastern and PM, per the column header.
• Higher limits are available with Secured Transfer or a registered USB security key, and may also apply to Private Bank, Merrill or small business accounts.

Not stated here

• How the daily and weekly limits are measured is stated in footnote 2, which is explained in a separate card, not in this one.
• The text of the linked USB security key page is not supplied here, so this card cannot say what registering a key involves.