CNN Terms of Use

CNN · agreement dated October 19, 2026 · Official agreement

107 cards.

Welcome to CNN!

FIRST, AN IMPORTANT MESSAGE: PLEASE READ THESE TERMS OF USE (“Terms of Use”) CAREFULLY BEFORE USING THE CNN SERVICES (AS DEFINED BELOW) AS THEY AFFECT YOUR LEGAL RIGHTS AND OBLIGATIONS, INCLUDING, BUT NOT LIMITED TO, WAIVERS OF RIGHTS, LIMITATION OF LIABILITY, AND YOUR INDEMNITY TO US. THIS AGREEMENT REQUIRES THE USE OF ARBITRATION ON AN INDIVIDUAL BASIS TO RESOLVE DISPUTES, RATHER THAN COURTS OR JURY TRIALS, AND LIMITS THE REMEDIES AVAILABLE IN THE EVENT OF A DISPUTE.

BY USING OR ACCESSING THE CNN SERVICES, YOU AGREE TO BE BOUND BY THESE TERMS OF USE, INCLUDING THE ARBITRATION AGREEMENT, JUST AS IF YOU HAD SIGNED THEM, AND YOU ACKNOWLEDGE OUR COLLECTION AND USE OF YOUR INFORMATION AS DESCRIBED IN THE CNN PRIVACY POLICY. IF YOU DO NOT AGREE TO THESE TERMS OF USE, OR IF YOU FAIL TO MEET THE ELIGIBILITY CRITERIA SET FORTH IN THESE TERMS OF USE, THEN YOU ARE NOT AUTHORIZED TO ACCESS OR OTHERWISE USE THE CNN SERVICES.

(A) These Terms of Use govern your use of the CNN Services. The “CNN Services” consist of (i) the personalized digital platform, including all associated services, websites applications, user communications, features, functionality, user interfaces, software, and networks that link to or otherwise refer to these Terms of Use, including without limitation, CNN.com and its international editions, the CNN App and CNN Weather (each, a “Service”, and collectively the “Services”); and (ii) the programming, promotional materials, images, slogans, logos, audio, video and other content available on or accessed through the Services (the “Content”). The Services are operated by CNN Interactive Group, Inc. (“CNN Interactive”). The Content is produced, owned or licensed by Cable News Network, Inc. (“CNN, Inc.”). In these Terms of Use, “CNN,” “we,” “us,” and “our” refer to CNN Interactive, CNN, Inc., or both, as the context requires. References to “you” and “your” in these Terms of Use include each person who visits, accesses or otherwise uses the CNN Services or any portion thereof.

(B) Age Limitation. The CNN Services are intended for adults. In order to use and access the CNN Services you must be 18 years of age or older. Any person below this age may only use the CNN Services under the supervision of an adult.

(C) Governing Terms. These Terms of Use, along with any additional terms and conditions (“Additional Terms”) that are presented elsewhere on the CNN Services, and the CNN Privacy Policy set forth the terms and conditions that apply to your use of the CNN Services. In the event of a conflict or inconsistency between the Additional Terms and these Terms of Use, the Additional Terms will prevail solely with respect to your use of the particular product, service or feature to which they apply.

(D) Changes to the CNN Services. The CNN Services provide access to Content and include a variety of features and functionalities. Certain Content, features and functionalities may be available only if you have an Account (as defined in Section 2A) or only if you have a Subscription (as defined in Section 6A). The Content available on the CNN Services will change regularly and the type and amount of Content, features and functionality that may be available with or without an Account or Subscription may also change regularly. In addition, CNN may regularly update, make changes to, suspend or discontinue the CNN Services or any aspect, portion, or feature thereof, at any time, with or without notice, and for any or no reason. This may include, but is not limited to, the structure, design, or layout of the CNN Services, the nature or availability of Content, hours of availability, equipment, compatible devices and software needed for access or use, or the termination of any CNN Service in its entirety.

(E) Changes to Terms of Use. CNN may modify the Terms of Use at any time and such modifications will be effective immediately upon posting. Your continued use of any CNN Services following any modification constitutes your acceptance of and agreement to be bound by the modified Terms of Use.

(A) You may be given the opportunity to create a user account (“Account”) that may allow you to receive information from CNN, access and display Content (including through a Subscription Service), and/or to participate in certain features on the CNN Services, such as certain Interactive Areas (as defined below). CNN will use the information you provide in accordance with the CNN Privacy Policy. You may have the option to sign in to your Account using a third-party authentication service provider, such as GoogleGoogle or Apple. If you do so, we may receive certain information from that provider to create or authenticate your Account. You represent and warrant that all information that you provide to create your Account is accurate, does not misrepresent your affiliation with any person or entity, or use a username in violation of the rights of any person or entity. CNN may rely on any username and/or password of your Account to identify you. You are responsible for all uses of your Account. You agree to notify CNN immediately if you suspect any unauthorized use of, or access to, your Account.

CNN has the right to change your username, or to cancel your Account for any reason, and to access and disclose your Account information to investigate any actual or suspected violation of these Terms of Use or to comply with applicable laws and lawful government requests and you waive any claims resulting from any such actions taken by CNN. You agree that you have no ownership or other proprietary interest in any Account. If CNN, or any CNN parent, subsidiary or affiliates having access to or controlling the Account, sells, assigns or otherwise transfers all or part of its business or makes a sale or transfer of its assets or is otherwise involved in a merger or transfer of the CNN Services, in whole or in part, CNN may transfer your Account information as part of that transaction.

(B) System and Compatibility Requirements. To use the CNN Services, you will need to use a computer, mobile device, streaming media player or other device that meets the CNN Services’ system and compatibility requirements (which we may update from time to time). In addition, features and functionalities that we make available through the CNN Services may differ by device. Please check the requirements periodically, as we may change or stop supporting any hardware or software platforms at any time. You are responsible for obtaining and maintaining all connectivity, computer software, hardware and other equipment needed for access to and use of the CNN Services and all charges related to the same. You are solely responsible for all charges from your mobile provider including any data and messaging fees that you may incur if you use mobile devices to interact with the CNN Services or to receive communications from CNN. If you choose to sign up to receive text messages, you acknowledge that CNN or its designated agent may send you text messages. You can opt out at any time. See CNN Privacy Policy. You are not required to agree to receive messages as a condition of purchasing any goods or services.

(C) Restrictions on Use of Service. You are only authorized to access and display Content for your non-commercial, personal, use on compatible devices when accessing the CNN Services, and only as permitted in these Terms of Use. ACCESS TO THE CONTENT IS LICENSED AND NOT SOLD TO YOU. Any use of the terms “own,” “ownership”, “purchase,” “sale,” “sold,” “sell,” “rent” or “buy” on the CNN Services, or in materials related to the CNN Services does not transfer ownership or any intellectual property rights to you. Without limiting the generality of the foregoing, you may not:

  • copy, reproduce, distribute, transfer, sell, license, publish, enter into a database, display, perform publicly, modify, create derivative works, upload, edit, post, link to, frame, transmit, rent, lease, lend or sublicense or in any way exploit any part of the CNN Services, or attempt to interfere with the operation of the CNN Services;
  • use any data mining, robots, or other automated data gathering, scraping, or extraction tools on the CNN Services, or frame any portion of the CNN Services;
  • extract any Content or data, whether by automated means or otherwise, as inputs to construct any kind of database or for the purpose of training any artificial intelligence algorithm, system, model or tool or any large language or machine learning model or any similar technology, and you hereby irrevocably and knowingly waive the right to assert any fair use defense related to any such AI training;
  • reverse engineer, copy, decompile, disassemble, derive the source code of, modify, adapt, capture, reproduce, publicly display, publicly perform, transfer, sell, license, create derivative works from or based upon, republish, upload, edit, post, transmit, distribute, exploit, circumvent or otherwise translate, in whole or in part, the CNN Services or any Content or attempt, or encourage or assist any other person, to take any of the above action; or
  • tamper with, hack, corrupt, impair, circumvent, or disable any security technology, system resource, account, or other part of the CNN Services (or assist another person in doing so), including by using or distributing tools designed to compromise security (e.g., password guessing programs, cracking tools, or network probing tools);
  • AI Features; Interactive Areas; Community Guidelines; Submissions

(A) Interactive Areas. The CNN Services may contain comments sections or other interactive features, including without limitation CNN’s user-generated news community (collectively, “Interactive Areas”), in which you may post or upload content, comments, video, photos, messages, other materials or items (collectively, “User Content”). CNN is not responsible for the reliability, accuracy or truthfulness of such User Content, and shall not be responsible for any decisions made based on such User Content. CNN has no control over whether any user may find any User Content to be offensive, harmful, inaccurate, deceptive, or otherwise unacceptable and expressly disclaims any responsibility for such User Content. You are solely responsible for your use of any Interactive Areas, and you use them at your own risk. CNN disclaims any responsibility or liability to any person or entity for any loss, damage (whether actual, consequential, punitive or otherwise), injury, claim, liability or other cause of any kind or character based upon or resulting from any User Content.

(B) AI Features. The CNN Services may offer the ability to interact with chatbots, search or other features that are powered by or generated using artificial intelligence (“AI Features”). When using AI Features, you are interacting with artificial intelligence, not with a human being. The prompts and messages that you type into such AI Features constitute User Content. AI chat sessions may be monitored, recorded, reviewed and stored by us and our third-party providers to generate responses to subsequent prompts, to respond to requests, and for quality, training and improvement purposes and to train other artificial intelligence technologies. See CNN Privacy Policy. You should review the sources cited by AI Features and conduct your own independent research and exercise appropriate judgment before relying on any information provided by AI Features.

(C) Community Guidelines. By submitting any User Content, participating in an Interactive Area within or in connection with the CNN Services, or otherwise accessing and displaying the CNN Services, you agree that:

You will not upload, post or otherwise transmit any User Content that:

· violates or infringes in any way upon the rights of others, including any statements which may defame, harass, stalk or threaten others.

· you know to be false, misleading or inaccurate.

· contains blatant expressions of bigotry, racism, racially or ethnically offensive content, hate speech, abusiveness, vulgarity or profanity.

· contains or advocates pornography or sexually explicit content, pedophilia, incest, bestiality, or that is otherwise obscene or lewd.

· violates any law or advocates or provides instruction on dangerous, illegal, or predatory acts, or discusses illegal activities with the intent to commit them or poses a reasonable threat to personal or public safety.

· advocates violent behavior or contains violent images of killing or physical abuse that appear to have been captured solely, or principally, for exploitive, prurient, or gratuitous purposes.

· infringes or violates any copyright, trademark, trade secret, publicity right or other proprietary right. You are responsible for ensuring you have all necessary rights and permissions for your User Content. CNN may bar anyone it determines has violated others’ intellectual property or proprietary rights from submitting or posting further material on the CNN Services.

· contains any unsolicited or unauthorized advertising or promotional materials with respect to products or services, “junk mail,” “spam,” “chain letters,” “pyramid schemes,” or any other form of solicitation.

· Includes the personal, sensitive, or confidential information about others users.

You will not engage in activity that would constitute a criminal offense or give rise to a civil liability.

You have the consent of each identifiable natural person in any User Content to use such person’s name or likeness in the manner contemplated by the CNN Services.

Any person who appears in your User Content who is a current member of the Screen Actors Guild (SAG), the American Federation of Television and Radio Actors (AFTRA) or any other rights society is not entitled to compensation by CNN.

You will not impersonate any person or entity, including, but not limited to, CNN or any CNN employee, or falsely state or otherwise misrepresent your affiliation with any person or entity.

Any views represented in your comments are your own, and you will not accept any compensation, services, or anything of value in exchange for posting User Content; or to post comments on behalf of other persons, government organizations, companies, special interest groups, marketing agencies, or other interests.

You will not represent or suggest, directly or indirectly, CNN’s endorsement of User Content.

You will not interfere with any other user’s right to privacy, including by harvesting or collecting personal information about the CNN Services users or posting private information about a third party.

You will not upload, post or otherwise transmit any User Content, software or other materials which contain a virus or other harmful or disruptive component.

You will not interfere with or disrupt the CNN Services or the servers or networks connected to the CNN Services, or disobey any requirements, procedures, policies or regulations of networks connected to the CNN Services.

You will not use, or direct any third party to use, any service, technology or automated system to artificially inflate the page views that your User Content receives or to post more User Content than an individual could upload in a given period of time. This includes pay-per-click services, web “robots” and any other current or future technologies including artificial intelligence.

(D) Removal. CNN has the right, but not the obligation, to delete, move or edit User Content, for any reason in CNN’s sole discretion, or to monitor the Interactive Areas. CNN may share personally identifiable information in response to a law enforcement agency’s request, or where we believe it is necessary, or as otherwise required or permitted by law. See CNN Privacy Policy. The decision by CNN to monitor and/or modify User Content does not constitute, nor shall it be deemed to constitute any responsibility or liability in any manner on the part of CNN in connection with or arising from use by you of Interactive Areas on the CNN Services.

(E) License to User Content. By submitting User Content to the CNN Services, you grant CNN and any CNN parent, subsidiary or affiliate a royalty-free, perpetual, irrevocable, non-exclusive, worldwide right and license, without obligation or payment to you or any third party, to use, publish, reproduce, modify, adapt, edit, translate, create derivative works from, incorporate into other works, distribute, sublicense and otherwise exploit the User Content, in whole or in part, in any form, media or technology now known or later developed throughout the universe in perpetuity. You represent and warrant that you have all rights, power and authority necessary to grant this license; that you own or control all rights in the User Content needed for the uses contemplated; and that the User Content and CNN’s exercise of these rights will not violate these Terms of Use, infringe any rights, including privacy or publicity rights, constitute libel or slander, violate any law or other right, or injure any person or entity. You also grant CNN the right, but not the obligation, to pursue any person or entity that violates your or CNN’s rights in the User Content by breaching these Terms of Use.

(F) Moral Rights. If it is determined that you retain moral rights (including rights of attribution or integrity) in the User Content, you hereby declare that (i) you do not require that any personally identifying information be used in connection with the User Content, or any derivative works of or upgrades or updates thereto; (ii) you have no objection to the publication, use, modification, deletion and exploitation of the User Content by CNN or its licensees, successors and assigns; (iii) you forever waive and agree not to claim or assert any entitlement to any and all moral rights of an author in any of the User Content; and (iv) you forever release CNN, and its licensees, successors and assigns, from any claims that you could otherwise assert against CNN by virtue of any such moral rights. You also permit any other user to access, view, store or reproduce the User Content for that user’s personal use.

(G) Feedback. Portions of the CNN Services may invite you to provide CNN with feedback, comments or other information (“Feedback”). By submitting Feedback, you agree that CNN is free to use the Feedback without any compensation to you, to improve the CNN Services or for any other purpose permitted by applicable law.

(H) Unsolicited Submissions. CNN does not accept unsolicited submissions of concepts, creative ideas, suggestions, stories or other potential content. Please do not send us any unsolicited submissions. If you do, no material you send to us will be treated as confidential, and CNN shall have the right to create derivative works based on, change, revise, rearrange or otherwise edit the submission and otherwise use the submission, in whole or in part, for any purpose, and in any and all media now known or hereafter devised throughout the universe in perpetuity without attribution or compensation to you, and you hereby waive the right to make any claim against CNN and its officers, directors and employees related to the submission.

The CNN Services contain copyrighted material, trademarks and other proprietary information, including, but not limited to, text, software, photos, video, graphics, music and sound, and the Content of the CNN Services are copyrighted as a collective work under the United States copyright laws. CNN Inc. owns copyright in the selection, coordination, arrangement and enhancement of such Content, as well as in the Content original to it. You may not modify, publish, transmit, participate in the transfer or sale, create derivative works, or in any way exploit, any of the Content, in whole or in part. Except as otherwise expressly permitted under copyright law, no copying, redistribution, retransmission, publication or commercial exploitation of downloaded material will be permitted without the express permission of CNN Inc. and the copyright owner. In the event of any permitted copying, redistribution or publication of copyrighted material, no changes in or deletion of author attribution, trademark legend or copyright notice shall be made. You acknowledge that you do not acquire any ownership rights by downloading copyrighted material. If CNN Inc. authorizes you to copy any part of the CNN Services, this authorization is limited to viewing or downloading a single copy for non-commercial, personal, entertainment use only, and requires you to keep intact all copyright, trademark and other proprietary notices.

(A) Third Party Content. The CNN Services may include Content supplied by third parties. CNN is a distributor (and not a publisher or creator) of such Content. Any opinions, advice, statements, services, offers, or other information or content expressed or made available by third parties, including information providers or users of the CNN Services, are those of the respective author(s) or distributor(s) and not of CNN. Neither CNN nor any third-party provider of information guarantees the accuracy, completeness, or usefulness of any content, nor its merchantability or fitness for any particular purpose and CNN is not responsible or liable, directly or indirectly, for any loss or damage caused by your use or reliance on information obtained through the CNN Services. It is your responsibility to evaluate the accuracy, completeness or usefulness of any information, opinion, advice or other content available through the CNN Services. Please seek the advice of professionals, as appropriate, regarding the evaluation of any specific information, opinion, advice or other content.

(B) Advertisements and Promotions. CNN may run advertisements and promotions on the CNN Services, including advertisements and promotions from third parties on the CNN Services. Your dealings with, or participation in promotions of, advertisers other than CNN, and any terms, conditions, warranties or representations associated with such dealings, are solely between you and such third party. If you engage in any transaction with an advertiser featured on the CNN Services, including providing that advertiser with any personal information, you agree that CNN is not responsible for such transaction or provision of personal information and CNN is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of third-party advertisers on the CNN Services.

CNN Services that offer access to certain Content and features through paid subscription plans such as CNN All Access or CNN Basic are referred to herein as a “Subscription Service”. The terms set forth in this Section (“Subscription Terms”) govern your use of and access to each Subscription Service. In addition to these Subscription Terms, all other provisions of these Terms of Use apply to your access to and use of a Subscription Service and your Subscription, unless expressly stated otherwise.

(A) Eligibility. To access a Subscription Service, you must have an Account, and you must have an active subscription plan (a “Subscription”) with a valid payment method (a “Payment Method”). To subscribe to a Subscription Service in the United States of America, you must reside within one of the fifty (50) states of the United States of America (“U.S.”), the District of Columbia or certain U.S. territories or possessions (the “U.S. Subscription Service Area”).

(B) Purchasing a Subscription. You may purchase your Subscription either (i) directly through CNN or (ii) through a third party (e.g., an app store or your internet, mobile or TV provider) that has been authorized to provide Subscriptions to the CNN Services (each, a “Third Party Provider”). The term “Subscription Provider” refers to CNN or the applicable Third Party Provider, depending on whether you purchase your Subscription directly from CNN or from a Third Party Provider.

(i) Purchasing a Subscription Directly Through CNN. CNN or CNN’s third-party payment processor (the “Payment Service”) will process your Payment Method. After your original Subscription ends, it will automatically renew at the then-current rates unless you cancel before the renewal. Renewal charges will be applied to the Payment Method associated with your Account. By providing CNN with a Payment Method, you expressly acknowledge and agree that CNN or the Payment Service is authorized to periodically charge the applicable Subscription fee together with any applicable taxes and service fees (collectively, the “Subscription Fee”) to the Payment Method associated with your Account on a recurring basis until you cancel your Subscription. CNN and/or the Payment Service will attempt to verify the Payment Method you provide, and may do this by processing an authorization hold, which is a standard practice. Depending on the Payment Method, the relevant issuer may charge you certain taxes and fees, such as fees per transaction or other fees related to the processing or attempting to process of your Payment Method. You will be solely responsible for any such taxes and charges that may apply.

(ii) Purchasing a Subscription through a Third Party Provider. If you purchase a Subscription through a Third Party Provider, the Third Party Provider will process your Payment Method and give you further details on how to sign in or create your Account, which may require you to leave the Third Party Provider platform to confirm your information with us. If you have questions about payments through your Third Party Provider, please contact your Third Party Provider directly. Please review your Third Party Provider’s terms of use and user agreements (“Third Party Provider Terms”). If you access the CNN Services or purchase a Subscription through a Third Party Provider, the Third Party Provider will usually be responsible for payment, billing and cancellation rights, so in the event of any inconsistency between the payment, billing and cancellation provisions in the Third Party Provider Terms and these Terms of Use, the provisions in the relevant Third Party Provider Terms will apply.

(C) Plan Options and Switching. The plans, pricing and offers for Subscriptions may vary by Subscription Provider and may change over time without notice (except as may be required by applicable law). Each Subscription plan may offer different availability, functionality, features, device compatibility or have certain conditions or limitations, which will be disclosed during your sign-up or in other materials available on the CNN Services. Subject to availability with your Subscription Provider, you may be able to change your Subscription from one plan to another. Additional terms applicable to the switching of a Subscription plan (such as the applicable charges and changes to billing dates) will be provided by your Subscription Provider.

(D) Free Trials and Promotional Offers. From time to time, Subscription Providers may make certain Subscription plans available on a free trial, discounted, promotional or bundled basis (each, a “Promotional Offer,” and a free trial, a “Trial Subscription”). The applicable free trial or promotional period, eligibility requirements, pricing, and other terms will be disclosed when the offer is presented and determined by the applicable Subscription Provider in its sole discretion. Unless otherwise stated, Trial Subscriptions and Promotional Offers are limited to new subscribers or customers, may not be combined, and may be used only once. You must provide a valid Payment Method to access a Subscription Service during any free trial or promotional period, although your Payment Method will not be charged during a free trial period.

UNLESS YOU TIMELY CANCEL BEFORE THE END OF THE APPLICABLE FREE TRIAL OR PROMOTIONAL PERIOD, YOUR SUBSCRIPTION WILL CONVERT TO (IN THE CASE OF A TRIAL SUBSCRIPTON), OR CONTINUE AS (IN THE CASE OF A PROMOTIONAL OFFER), A PAID SUBSCRIPTION AT THE APPLICABLE THEN-CURRENT RATE, THE SUBSCRIPTION FEE WILL BE CHARGED TO YOUR PAYMENT METHOD, AND YOUR SUBSCRIPTION WILL AUTOMATICALLY RENEW ON A RECURRING BASIS UNLESS AND UNTIL YOU DULY CANCEL. You will not be notified that a free trial or promotional period is about to end unless required by applicable law. You agree not to register multiple times for the same Trial Subscription or Promotional Offer using multiple names, addresses, email addresses or other means; doing so violates these Terms of Use and may result in termination of your Subscription.

(E) Payment and Billing

(i) Unpaid Amounts. You are responsible for all Subscription charges and you will remain responsible for any uncollected amounts. If your Payment Method does not cover the Subscription Fee or a valid Payment Method is not available when a payment becomes due, CNN may suspend access until you update your Payment Method and pay amounts due. If your Payment Method expires and you do not either update your Payment Method or duly cancel your Subscription before it automatically renews, you authorize CNN and/or CNN’s Payment Service to continue billing. If your Payment Method is declined, CNN or the Payment Service may attempt to charge the Payment Method multiple times. If debit cards are accepted as a valid Payment Method and you provide a debit card as a Payment Method, the bank or other financial institution that issued the Payment Method may impose its own fee each time the Payment Method is declined. Any dispute over such fees should be addressed with the issuer of the Payment Method. If you subscribed through a Third Party Provider, that provider may act under its terms. Your Subscription Provider may also pursue, or allow the Payment Service or another third party to pursue, unpaid amounts. Except as provided in Section 13 (Dispute Resolution), you remain liable for related costs and expenses, including bank overdraft, processing, collection agency, reasonable attorneys’ and arbitration fees.

(ii) Subscription Price Changes. CNN may change the amount of your Subscription Fee for any Subscription plan at any time and will communicate price changes to you in accordance with applicable law. Your continuation of your Subscription after such notice has been delivered to you will constitute your acceptance of such price changes.

(iii) No Refunds. UNLESS REQUIRED BY APPLICABLE LAW, SUBSCRIPTION FEES ARE NON-REFUNDABLE. WE DO NOT PROVIDE REFUNDS, CREDIT, OR PRORATED BILLING FOR CANCELLED SUBSCRIPTIONS. If you cancel your Subscription before the end of your current billing period, you will continue to have access to the Subscription Service until the end of the then-current billing period, and you will not receive a refund for any portion of the Subscription Fees for the remainder of that billing period. A Subscription Provider may choose to offer refunds, discounts or other consideration as a discretionary accommodation but is not obligated to do so.

(iv) Your Right To Cancel. YOU CAN CANCEL YOUR SUBSCRIPTION AT ANY TIME AND YOU WILL CONTINUE TO HAVE ACCESS TO THE SUBSCRIPTION CONTENT THROUGH THE END OF THE THEN-CURRENT BILLING PERIOD (I.E. THE SUBSCRIPTION PERIOD THAT YOU HAVE ALREADY PAID FOR). YOU MUST CANCEL YOUR SUBSCRIPTION BEFORE IT RENEWS IN ORDER TO AVOID BEING CHARGED FOR THE NEXT PERIOD’S SUBSCRIPTION FEE. IF YOU PURCHASED YOUR SUBSCRIPTION DIRECTLY THROUGH CNN YOU MAY CANCEL YOUR SUBSCRIPTION AT ANY TIME THROUGH YOUR ACCOUNT SETTINGS BY CLICKING “CANCEL”. IF YOU PURCHASED YOUR SUBSCRIPTION THROUGH A THIRD PARTY PROVIDER, YOU WILL NEED TO CANCEL YOUR SUBSCRIPTION DIRECTLY WITH THAT THIRD PARTY PROVIDER. You acknowledge and agree that, to the extent not prohibited by applicable law, cancellation of your Subscription is your sole recourse if you have any dissatisfaction, issue or concern related to your Subscription, the Subscription Service, Subscription Fees, applicable taxes, or billing methods, the Subscription Terms or any changes thereto; or any other policies or practices that apply to the Subscription.

(v) Changing Your Subscription or Payment Information. If you purchased your Subscription directly through CNN, you may update your Subscription information, including your Payment Method at any time in your Account settings. If you subscribed through a Third Party Provider, you can manage your Subscription or Payment Method information by accessing your Account with that Third Party Provider. A change in your Payment Method may result in changes to your prior billing cycle.

(F) Suspension and Termination. Any Subscription Provider may suspend or terminate your Subscription immediately for any reason or for no reason whatsoever, including if it is reasonably determined that you have provided inaccurate Account or payment details or you are otherwise in violation of these Terms of Use. In addition, Subscription Providers may modify access or disable features of a Subscription Service where it is concluded in their respective discretion that there has been misuse of your Account. If a Subscription Provider suspends or terminates your Subscription and/or access to all or any part of the CNN Services, you agree not to create another Account or try to access the Subscription Service and such Subscription Providers reserve the right to block any such attempted access.

(G) Subscription Service Area. A Subscription Service may be intended for viewing only in the U.S. A Subscription Service may also be available in other service areas (such other service areas, together with the U.S., the “Subscription Service Area”). The Subscription Service Area may change from time to time. Restrictions may be enforced according to the location from which you are accessing the Subscription Service. CNN may use different technologies and verification methods to determine whether your use is within the Subscription Service Area. When you are accessing the Subscription Service outside of the Subscription Service Area, the Subscription Service as well as the Content and other features and functionalities of the Subscription Service may shift based on your location.

(H) Content Limitations. The Content that is available on each Subscription Service (including the Content within each Subscription plan) will change regularly. This means certain series, films, and other Content may become available while other Content may become unavailable over the duration of your Subscription. The Content that is available on a Subscription Service may vary based upon your Subscription plan. Access to certain Content may depend on whether you are able to maintain an internet connection, or sufficient bandwidth and the equipment used to access Content. CNN reserves the right to change the Content (including entire categories of Content) that is available on the CNN Services without notice and in no event will CNN be liable for any claims, costs, or damages caused by or arising out of such actions. CNN does not guarantee the availability of any particular Content at any time.

(I) Advertising. All Subscription plans may contain advertising, sponsorships, promotional messaging and other commercial interruptions.

(J) Simultaneous Streams. The number of simultaneous streams available to you, or the number of your devices that can access the Subscription Services, may vary by Subscription plan. CNN may change the maximum number of simultaneous streams and/or the number of devices that you may use on each Subscription plan at any time.

(K) CNN Services Updates. CNN may choose to make available updates, bug fixes or other changes or enhancements to the CNN Services (collectively, “CNN Services Updates”). CNN Services may be unavailable during a CNN Services Update.

(L) Customer Service. For Customer Service inquiries related to your use of the CNN Services or your Subscription billed through CNN, please visit our Help Center. For Customer Service matters related to your Subscription billed through a Third Party Provider, please contact your Third Party Provider directly.

(A) THE CNN SERVICES, INCLUDING, WITHOUT LIMITATION, ANY DOWNLOADABLE SOFTWARE, ARE PROVIDED ON AN “AS IS” BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OTHER THAN THOSE WARRANTIES WHICH ARE IMPLIED BY AND INCAPABLE OF EXCLUSION, RESTRICTION OR MODIFICATION UNDER THE LAWS APPLICABLE TO THESE TERMS OF USE.

(B) YOU EXPRESSLY AGREE THAT USE OF EACH CNN SERVICE IS AT YOUR SOLE RISK. NEITHER CNN, ITS PRESENT OR FUTURE PARENT(S), SUBSIDIARIES, OR RELATED ENTITIES, NOR ANY OF THEIR RESPECTIVE OFFICERS, DIRECTORS, EMPLOYEES, CONTRACTORS, AGENTS, THIRD PARTY CONTENT PROVIDERS OR LICENSORS (COLLECTIVELY, THE “CNN PARTIES”) WARRANT THAT THE CNN SERVICES WILL BE UNINTERRUPTED OR ERROR FREE; NOR DO THEY MAKE ANY WARRANTY AS TO THE RESULTS THAT MAY BE OBTAINED FROM USE OF THE CNN SERVICES, OR AS TO THE ACCURACY, RELIABILITY OR CONTENT OF ANY INFORMATION, SERVICE, OR MERCHANDISE PROVIDED THROUGH THE CNN SERVICES. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, THE CNN SERVICES MAY OFFER HEALTH, FITNESS, NUTRITIONAL, WEATHER AND AIR QUALITY FORECASTS, TRAVEL ADVISORIES, AND OTHER SUCH INFORMATION, BUT SUCH INFORMATION IS DESIGNED FOR INFORMATIONAL PURPOSES ONLY AND IS NOT INTENDED TO CONVEY MEDICAL OR OTHER PROFESSIONAL ADVICE. YOU SHOULD NOT RELY ON THIS INFORMATION AS A SUBSTITUTE FOR PROFESSIONAL OR MEDICAL ADVICE, DIAGNOSIS, OR TREATMENT. ALWAYS CONSULT APPROPRIATE PROFESSIONALS BEFORE MAKING ANY DECISIONS THAT MAY AFFECT YOUR HEALTH, SAFETY OR WELL-BEING. THE CNN PARTIES ARE NOT RESPONSIBLE FOR ANY ACTIONS OR INACTION ON YOUR PART BASED ON THE INFORMATION THAT IS PRESENTED ON THE CNN SERVICES.

(C) THE CNN PARITES DO NOT ACCEPT ANY LIABILITY FOR ANY LOSS OR DAMAGE (DIRECT, INDIRECT, PUNITIVE, ACTUAL, CONSEQUENTIAL, INCIDENTAL, SPECIAL, EXEMPLARY, OR OTHERWISE) ARISING FROM YOUR USE OR INABILITY TO USE THE SERVICE. IN NO EVENT WILL CNN’S AGGREGATE LIABILITY TO YOU IN CONNECTION WITH THE SERVICE OR THESE TERMS OF USE EXCEED THE GREATER OF THE AMOUNT (IF ANY) PAID BY YOU TO CNN IN THE SIX MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE CLAIM OR $100. THE EXCLUSIONS AND LIMITATIONS IN THIS SECTION APPLY TO ALL ACTIONS, WHETHER FOR BREACH OF CONTRACT, TORTIOUS BEHAVIOR, NEGLIGENCE, OR UNDER ANY OTHER CAUSE OF ACTION, REGARDLESS OF THE BASIS UPON WHICH LIABILITY IS CLAIMED AND EVEN IF THE CNN PARTIES HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. IF APPLICABLE LAW DOES NOT ALLOW ALL OR ANY PART OF THE ABOVE LIMITATION OF LIABILITY TO APPLY TO YOU, THE LIMITATIONS WILL APPLY TO YOU ONLY TO THE EXTENT PERMITTED BY APPLICABLE LAW.

(D) SUBJECT TO SECTION 13 (DISPUTE RESOLUTION), TO THE EXTENT PERMITTED BY APPLICABLE LAW, ANY DISPUTE, CLAIM OR CONTROVERSY ARISING OUT OF OR RELATING IN ANY WAY TO THE CNN SERVICES OR THESE TERMS OF USE MUST BE COMMENCED WITHIN ONE YEAR OF THE RELEVANT EVENTS. A DISPUTE IS COMMENCED IF IT IS FILED IN AN ARBITRATION OR, IF THE DISPUTE IS NON-ARBITRABLE, A COURT WITH JURISDICTION, DURING THE ONE-YEAR PERIOD. IF YOU OR CNN PROVIDE NOTICE OF A DISPUTE UNDER SECTION 13(2), THE ONE-YEAR PERIOD IS TOLLED FOR 60 DAYS FOLLOWING RECEIPT OF THE NOTICE OF DISPUTE (ALTHOUGH FOR THE SAKE OF CLARITY IT MAY BE FURTHER EXTENDED IF YOUR DISPUTE, CLAIM, OR CONTROVERSY IS PART OF A MASS FILING AS CONTEMPLATED IN SECTION 13(9)). YOU AND CNN EACH WAIVE—THAT IS, GIVE UP—THE RIGHT TO PURSUE ANY DISPUTE, CLAIM OR CONTROVERSY THAT IS NOT FILED WITHIN ONE YEAR AND ANY RIGHT YOU OR CNN MAY HAVE HAD TO PURSUE THAT DISPUTE, CLAIM OR CONTROVERSY IN ANY FORUM IS PERMANENTLY BARRED.

You agree to defend, indemnify and hold harmless CNN, its affiliates and their respective directors, officers, employees and agents from and against all claims and expenses, including attorneys’ fees, arising out of your use of the CNN Services by you or your Account, your User Content or your breach of these Terms of Use. CNN reserves the right to take over the exclusive defense of any claim for which we are entitled to indemnification under this Section. In such event, you shall provide CNN with such cooperation as is reasonably requested by CNN.

Unless expressly stated otherwise in these Terms of Use, CNN may terminate or suspend any CNN Service or your use of any CNN Service, in whole or in part, at any time. In the event of any termination, all provisions of these Terms of Use that by their nature should survive shall survive any such termination.

CNN Inc., its parent, subsidiaries and affiliates, own all rights to their logos and trademarks used in connection with the CNN Services. All other logos and trademarks appearing on the CNN Services are the property of their respective owners.

(A) If you believe that your work has been copied in a way that constitutes copyright infringement, please provide CNN, Inc.’s Copyright Agent the following information required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. 512:

· A physical or electronic signature of a person authorized to act on behalf of the owner of an exclusive right that is allegedly infringed;

· Identification of the copyright work claimed to have been infringed, or, if multiple copyrighted works at a single online site are covered by a single notification, a representative list of such works at that site;

· Identification of the material that is claimed to be infringing or to be the subject of infringing activity and that is to be removed or access to which is to be disabled, and information reasonably sufficient to permit us to locate the material;

· Information reasonably sufficient to permit us to contact the complaining party;

· A statement that the complaining party has a good-faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law; and

· A statement that the information in the notification is accurate, and under penalty of perjury, that the complaining party is authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

(B) DMCA Counter-Notification. If you receive such a notice and believe your content was removed or disabled by mistake or misidentification, you may submit a counter-notification to our Designated Agent that includes the following (as required by 17 U.S.C. § 512(g)(3)):

· Your physical or electronic signature;

· Identification of the content that has been removed or to which access has been disabled, and the location at which the content appeared before it was removed or access was disabled;

· Your name, mailing address, telephone number, and email address;

· A statement under penalty of perjury that you have a good faith belief that the content was removed or disabled as a result of mistake or misidentification;

· A statement that you consent to the jurisdiction of the federal court in the judicial district where your address is located (or, if outside the U.S., in any judicial district in which we may be found, and that you will accept service of process from the person who provided the original DMCA notice or their agent.

We will forward any valid counter-notification to the original complainant. If they do not file a court action within 10 business days, we may restore the removed content. We will, in appropriate circumstances, disable and/or terminate the accounts of users who are repeat infringers.

CNN, Inc.’s Copyright Agent:

CNN Collection

1050 Techwood Drive NW,

Atlanta, GA 30318

Phone: +1 (404) 827-3326

Email: copyrightagent@turner.com

Any and all disputes, claims and controversies arising out of or in connection with your access to, and/or use of the CNN Services, and/or the provision of Content, services, and/or technology on or through the CNN Services shall be governed by and construed exclusively in accordance with the laws and decisions of the State of New York applicable to contracts made, entered into and performed entirely therein, without giving effect to its conflict of laws provisions, except to the extent that law is inconsistent with or preempted by federal law. Any dispute that is not subject to arbitration under Section 13 (Dispute Resolution) of these Terms of Use, or any issues involving arbitrability or enforcement of provisions under Section 13, shall be brought in the appropriate state or federal court located in New York County, New York; and we both irrevocably consent to the exclusive jurisdiction and venue of the state or federal courts in New York County, New York for the adjudication of all non-arbitral claims.

(A) We endeavor to resolve customer concerns as quickly as possible. If you have a concern, please contact our Help Center. You can also email us at help@cnn.com (Customer Service) with details of your concern. Please include (i) your name and contact details; (ii) a description of the nature and basis of your claim or dispute, and (iii) a description of your specific request for resolution.

(B) In the unlikely event that you’re not satisfied with customer service’s solution, and you and CNN are unable to resolve a dispute through the Informal Dispute Resolution Procedures below, we each agree to resolve the dispute through binding arbitration or small claims court instead of in courts of general jurisdiction.

Arbitration is more informal than a lawsuit in court. Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts. Unless expressly limited by this arbitration provision, arbitrators can award the same damages and relief that a court can award. Any arbitration under these Terms of Use will take place on an individual basis; class arbitrations and class actions are not permitted. In arbitration you may be entitled to recover attorneys’ fees from us to the same extent as you would be in court.

ARBITRATION AGREEMENT

(1) Claims Subject to Arbitration: To the fullest extent permitted by applicable law, CNN and you agree to arbitrate all disputes and claims between us, except for claims arising from bodily injury or that pertain to enforcing, protecting, or the validity of your or our intellectual property rights (or the intellectual property rights of any of our licensors, affiliates and partners). This Arbitration Agreement is intended to be broadly interpreted. It includes, but is not limited to:

References to “CNN,” “you,” “we” and “us” in this Arbitration Agreement include our respective predecessors in interest, successors, and assigns, as well as our respective past, present, and future parents, subsidiaries and affiliates (including Warner Bros. Discovery, Inc. and its affiliates); those entities and our respective agents, employees, licensees, licensors, and providers of content as of the time your or our claim arises; and all authorized or unauthorized users or beneficiaries of CNN Services under this or prior Agreements between us. Notwithstanding the foregoing, either party may elect to have claims heard in small claims court seeking only individualized relief, so long as the action is not removed or appealed to a court of general jurisdiction. This Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state, or local agencies. You agree that, by entering into these Terms of Use, you and we are each waiving the right to participate in a class action and to a trial by jury to the fullest extent permitted by applicable law. This Agreement evidences a transaction in interstate commerce, and thus the Federal Arbitration Act (9 U.S.C. §§ 1-16) governs the interpretation and enforcement of this arbitration provision. This Arbitration Agreement shall survive termination of these Terms of Use.

(2) Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures: You and we agree that good-faith, informal efforts to resolve disputes often can result in a prompt, cost-effective and mutually beneficial outcome. Therefore, a party who intends to initiate arbitration or file a claim in small claims court must first send to the other a written Notice of Dispute (“Notice”). A Notice from you to CNN must be emailed to notice@wbd.com (“Notice Address”).

Any Notice must include (i) the claimant’s name, address, and email address; (ii) a description of the nature and basis of the claim or dispute; (iii) if you are submitting the Notice, any relevant facts regarding your use of the CNN Services, including whether you have created an account with or receive any newsletters associated with any of the CNN Services; (iv) a description of the nature and basis of the specific relief sought, including the damages sought, if any, and a detailed calculation for them; and (v) a personally signed statement from the claimant (and not their counsel) verifying the accuracy of the contents of the Notice. The Notice must be individualized, meaning it can concern only your dispute and no other person’s dispute.

After receipt of a completed Notice, the parties shall engage in a good faith effort to resolve the dispute for a period of 60 days (which can be extended by agreement). You and we agree that, after receipt of the completed Notice, the recipient may request an individualized telephone or video settlement conference (which can be held after the 60-day period) and both parties will personally attend (with counsel, if represented). You and we agree that the parties (and counsel, if represented) shall work cooperatively to schedule the conference at the earliest mutually-convenient time and to seek to reach a resolution. If we and you do not reach an agreement to resolve the issues identified in the Notice within 60 days after the completed Notice is received (or a longer time if agreed to by the parties), you or we may commence an arbitration proceeding or a small claims court proceeding (if permitted by small claims court rules).

Compliance with this Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures section is a condition precedent to initiating arbitration. Any applicable limitations period (including statute of limitations) and any filing fee deadlines shall be tolled while the parties engage in the informal dispute resolution procedures set forth in this Subsection 13(2). All of the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures are essential so that you and CNN have a meaningful opportunity to resolve disputes informally. If any aspect of these requirements has not been met, a court of competent jurisdiction may enjoin the filing or prosecution of an arbitration. In addition, unless prohibited by law, the arbitration administrator may not accept, administer, assess, or demand fees in connection with an arbitration that has been initiated without completion of the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures. If the arbitration is already pending, it shall be administratively closed. Nothing in this paragraph limits the right of a party to seek damages for non-compliance with these Procedures in arbitration.

(3) Arbitration Procedure: The arbitration will be governed by applicable rules of National Arbitration & Mediation (“NAM”) (including the Comprehensive Dispute Resolution Rules and Procedures and/or the Supplemental Rules for Mass Arbitration Filings, as applicable) (“NAM Rules”)), as modified by this Arbitration Agreement, and will be administered by NAM. (If NAM is unavailable or unwilling to do so, another arbitration provider shall be selected by the parties that will do so, or if the parties are unable to agree on an alternative administrator, by the court pursuant to 9 U.S.C. §5.) The NAM Rules are available online at www.namadr.com, by calling NAM at 1-800-358-2550, or by requesting them in writing at the Notice Address. You may obtain a form to initiate arbitration at: https://www.namadr.com/content/uploads/2020/09/Comprehensive-Demand-for-Arb-revised-9.18.19.pdf or by contacting NAM.

You and we agree that the party initiating arbitration must submit a certification that they have complied with and completed the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures requirements referenced in Section 13.2 and that they are a party to the Arbitration Agreement enclosed with or attached to the demand for arbitration. The demand for arbitration and certification must be personally signed by the party initiating arbitration (and their counsel, if represented).

All issues are for the arbitrator to decide, except as otherwise expressly provided herein and except as to issues relating to the scope and enforceability of the Arbitration Agreement or whether a dispute can or must be brought in arbitration (including whether a dispute is subject to this Arbitration Agreement or a previous arbitration provision between you and CNN), which are for a court of competent jurisdiction to decide. The arbitrator may consider but shall not be bound by rulings in other arbitrations involving different customers.

Unless we and you agree otherwise, or the applicable NAM Rules dictate otherwise, any arbitration hearings will take place in the county (or parish) of your billing address, and you and a CNN representative will be required to attend in person. At the conclusion of the arbitration proceeding, the arbitrator shall issue a reasoned written decision sufficient to explain the essential findings and conclusions on which the award is based. The arbitrator’s decision is binding only between you and CNN and will not have any preclusive effect in another arbitration or proceeding that involves a different party. An arbitrator’s award that has been fully satisfied shall not be entered in any court.

As in court, you and CNN agree that any counsel representing a party in arbitration certifies when initiating and proceeding in arbitration that they are complying with the requirements of Federal Rule of Civil Procedure 11(b), including certification that the claim or relief sought is neither frivolous nor brought for an improper purpose.

The arbitrator is authorized to impose any sanctions under the NAM Rules, Federal Rule of Civil Procedure 11, or applicable federal or state law, against all appropriate represented parties and counsel.

Except as expressly provided in the Arbitration Agreement, the arbitrator may grant any remedy, relief, or outcome that the parties could have received in court, including awards of attorneys’ fees and costs, in accordance with applicable law. Unless otherwise provided by applicable law, the parties shall bear their own attorneys’ fees and costs in arbitration unless the arbitrator awards sanctions or finds that either the substance of the claim, the defense, or the relief sought is frivolous or brought for an improper purpose (as measured by the standards set forth in Federal Rule of Civil Procedure 11(b)).

(4) Arbitration Fees: The payment of arbitration fees (the fees imposed by the arbitration administrator including filing, arbitrator, and hearing fees) will be governed by the applicable NAM Rules, unless you qualify for a fee waiver under applicable law. If after exhausting any potentially available fee waivers, the arbitrator finds that the arbitration fees will be prohibitive for you as compared to litigation, we will pay as much of your filing, arbitrator, and hearing fees in the arbitration as the arbitrator deems necessary to prevent the arbitration from being cost-prohibitive, regardless of the outcome of the arbitration, unless the arbitrator determines that your claim(s) were frivolous or brought for an improper purpose or asserted in bad faith. You and we agree that arbitration should be cost-effective for all parties and that any party may engage with NAM to address the reduction or deferral of fees.

(5) Confidentiality: Upon either party’s request, the arbitrator will issue an order requiring that confidential information of either party disclosed during the arbitration (whether in documents or orally) may not be used or disclosed except in connection with the arbitration or a proceeding to enforce the arbitration award and that any permitted court filing of confidential information must be done under seal to the furthest extent permitted by law.

(6) Offer of Settlement: In any arbitration between you and CNN, the defending party may, but is not obligated to, make a written settlement offer at any time before the evidentiary hearing or, if a dispositive motion is permitted, prior to the dispositive motion being granted. The amount or terms of any settlement offer may not be disclosed to the arbitrator until after the arbitrator issues an award on the claim. If the award is issued in the other party’s favor and is less than the defending party’s settlement offer or if the award is in the defending party’s favor, the other party must pay the defending party’s costs incurred after the offer was made, including any attorney’s fees. If any applicable statute or case law prohibits the shifting of costs incurred in the arbitration, then the offer in this provision shall serve to cease the accumulation of any costs to which the party bringing the claim may be entitled for the cause of action under which it is suing.

(7) Requirement of Individualized Relief: The arbitrator may award declaratory or injunctive relief only in favor of the individual party seeking relief and only to the extent necessary to provide relief warranted by that party’s individual claim. TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW, YOU AND WE AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR OUR INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS, REPRESENTATIVE, OR PRIVATE ATTORNEY GENERAL PROCEEDING. Further, unless both you and we agree otherwise, the arbitrator may not consolidate more than one person’s claims and may not otherwise preside over any form of a representative, class, or private attorney general proceeding. If, after exhaustion of all appeals, any of these prohibitions on non-individualized declaratory or injunctive relief; class, representative, and private attorney general claims; and consolidation are found to be unenforceable with respect to a particular claim or with respect to a particular request for relief (such as a request for injunctive relief sought with respect to a particular claim), then the parties agree such a claim or request for relief shall be decided by a court of competent jurisdiction, after all other arbitrable claims and requests for relief are arbitrated. You agree that any arbitrations between you and CNN will be subject to this Section 13 and not to any prior arbitration agreement you had with CNN, and, notwithstanding any provision in these Terms of Use to the contrary, you agree that this Section 13 amends any prior arbitration agreement you had with CNN, including with respect to claims that arose before this or any prior arbitration agreement.

(8) Opt Out of Future Changes: Notwithstanding any provision to the contrary, if CNN makes any future change to this Arbitration Agreement (other than a change to the Notice Address), you may reject any such change by sending CNN an email to notice@wbd.com within 30 days of the posting of the amended arbitration agreement that provides: (i) your full legal name, (ii) your complete mailing address, (iii) your phone number, (iv) if applicable, the username or email address associated with any potential account or newsletter; and (v) the approximate date of your initial use of the relevant CNN Service. Such an opt-out email must be sent by you personally, and not by your agent, attorney, or anyone else purporting to act on your behalf. It must include a statement, personally signed by you, that you wish to reject the change to the Arbitration Agreement. This is not an opt out of arbitration altogether.

(9) Mass Filing: If, at any time, 25 or more claimants (including you) submit Notices or seek to file demands for arbitration raising similar claims against the other party or related parties by the same or coordinated counsel or entities, consistent with the definition and criteria of Mass Filings (“Mass Filing”) set forth in NAM’s Mass Filing Supplemental Dispute Resolution Rules and Procedures (“NAM’s Mass Filing Rules,” available at https://namadr.com/resources/rules-fees-forms), you and we agree that the additional procedures set forth below shall apply. The parties agree that throughout this process, their counsel shall meet and confer to discuss modifications to these procedures based on the particular needs of the Mass Filing. The parties acknowledge and agree that by electing to participate in a Mass Filing, the adjudication of their dispute might be delayed. Any applicable limitations period (including statute of limitations) and any filing fee deadlines shall be tolled beginning when the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures are initiated, so long as the pre-arbitration Notice complies with the requirements in Section 13.2, until your claim is selected to proceed as part of a staged process or is settled, withdrawn, otherwise resolved, or opted out of arbitration.If, at any time, 25 or more claimants (including you) submit Notices or seek to file demands for arbitration raising similar claims against the other party or related parties by the same or coordinated counsel or entities, consistent with the definition and criteria of Mass Filings (“Mass Filing”) set forth in NAM’s Mass Filing Supplemental Dispute Resolution Rules and Procedures (“NAM’s Mass Filing Rules,” available at https://www.namadr.com/resources/rules-fees-forms/), you and we agree that the additional procedures set forth below shall apply. The parties agree that throughout this process, their counsel shall meet and confer to discuss modifications to these procedures based on the particular needs of the Mass Filing. The parties acknowledge and agree that by electing to participate in a Mass Filing, the adjudication of their dispute might be delayed. Any applicable limitations period (including statute of limitations) and any filing fee deadlines shall be tolled beginning when the Mandatory Pre-Arbitration Notice and Informal Dispute Resolution Procedures are initiated, so long as the pre-arbitration Notice complies with the requirements in Section 13.2, until your claim is selected to proceed as part of a staged process or is settled, withdrawn, otherwise resolved, or opted out of arbitration.

Stage One: Counsel for the claimants and counsel for CNN shall each select 25 claims per side (50 claims total) to be filed and to proceed in individual arbitrations as part of a staged process. Each of these individual arbitrations shall be assigned to a different, single arbitrator unless the parties agree otherwise in writing. Any remaining claims shall not be filed or be deemed filed in arbitration, nor shall any arbitration fees be assessed in connection with those claims unless and until they are selected to be filed in individual arbitration proceedings as part of a staged process. After this initial set of staged proceedings is completed, the parties shall promptly engage in a global mediation session of all remaining claims with a retired federal or state court judge and CNN shall pay the mediator’s fee.

Stage Two: If the remaining claims are not resolved at this time, counsel for the claimants and counsel for CNN shall each select 50 claims per side (100 claims total) to be filed and to proceed in individual arbitrations as part of a second staged process, subject to any procedural changes the parties agreed to in writing. Each of these individual arbitrations shall be assigned to a different, single arbitrator unless the parties agree otherwise in writing. Any remaining claims shall not be filed or be deemed filed in arbitration, nor shall any arbitration fees be assessed in connection with those claims unless and until they are selected to be filed in individual arbitration proceedings as part of a staged process. After this second set of staged proceedings is completed, the parties shall promptly engage in a global mediation session of all remaining claims with a retired federal or state court judge and CNN shall pay the mediator’s fee.

Stage Three: If the remaining claims are not resolved at this time, counsel for the claimants and counsel for CNN shall each select 100 claims per side (200 claims total) to be filed and to proceed in individual arbitrations as part of a third staged process, subject to any procedural changes the parties agreed to in writing. Any remaining claims shall not be filed or be deemed filed in arbitration, nor shall any arbitration fees be assessed in connection with those claims unless and until they are selected to be filed in individual arbitration proceedings as part of a staged process. Following this third set of staged proceedings, counsel for claimants may elect to have the parties participate in a global mediation session of all remaining claims with a retired federal or state court judge.

If your claim is not resolved as part of the staged process identified above, either:

Option One: You and CNN may separately or by agreement, opt out of arbitration and elect to have your claim heard in court consistent with the Agreement. You may opt out of arbitration by providing your individual, personally signed notice of your intention to opt out by sending CNN an email to notice@wbd.com. Such an opt-out email must be sent by you personally, and not by your agent, attorney, or anyone else purporting to act on your behalf. It must include a statement, personally signed by you, that you wish to opt out of arbitration within 30 days after the conclusion of Stage 3 or the elective mediation associated with Stage 3. CNN may opt your claim out of arbitration by sending an individual, personally signed notice of its intention to opt out to your counsel within 14 days after the expiration of your 30 day opt out period. Counsel for the parties may agree to adjust these deadlines.

OR

Option Two: If neither you nor CNN elect to have your claim heard in court consistent with Option One, then you agree that your claim will be resolved as part of continuing, staged individual arbitration proceedings as set forth below. Assuming the number of remaining claims exceeds 200, then 200 claims shall be randomly selected (or selected through a process agreed to by counsel for the parties) to be filed and to proceed in individual arbitrations as part of a staged process. If the number of remaining claims is fewer than 200, then all of those claims shall be filed and proceed in individual arbitrations. Any remaining claims shall not be filed or be deemed filed in arbitration, nor shall any arbitration fees be assessed in connection with those claims unless and until they are selected to be filed in individual arbitration proceedings as part of a staged process. After each set of 200 claims are adjudicated, settled, withdrawn, or otherwise resolved, this process shall repeat consistent with these parameters. Counsel for the parties are encouraged to meet and confer, participate in mediation, and engage with each other and with NAM (including through a Procedural Arbitrator) to explore ways to streamline the adjudication of claims, increase the number of claims to proceed at any given time, promote efficiencies, conserve resources, and resolve the remaining claims.

A court of competent jurisdiction shall have the authority to enforce these Mass Filing provisions and, if necessary, to enjoin the mass filing, prosecution, or administration of arbitrations and the assessment of arbitration fees. If these additional procedures apply to your claim, and a court of competent jurisdiction determines that they are not enforceable as to your claim, then your claim shall proceed in a court of competent jurisdiction consistent with these Terms of Use.

You and CNN agree that we each value the integrity and efficiency of arbitration and wish to employ the process for the fair resolution of genuine and sincere disputes between us. You and CNN acknowledge and agree to act in good faith to ensure the processes set forth herein are followed. The parties further agree that application of these Mass Filing procedures have been reasonably designed to result in an efficient and fair adjudication of such cases.

(10) Severability: If any portion of this Arbitration Agreement is found to be void, invalid, or otherwise unenforceable, then that portion shall be deemed to be severable and, if possible, superseded by a valid, enforceable provision, or portion thereof, that matches the intent of the original provision, or portion thereof, as closely as possible. The remainder of this Arbitration Agreement shall continue to be enforceable and valid according to the terms contained herein.

You and CNN agree that, to the fullest extent permitted by law, each party may bring claims (whether in court or in arbitration) against the other only in an individual capacity, and not participate as a plaintiff, claimant, or class member in any class, collective, consolidated, private attorney general, or representative proceeding. This means that you and CNN may not bring a claim on behalf of a class or group and may not bring a claim on behalf of any other person unless doing so as a parent, guardian, or ward of a minor or in another similar capacity for an individual who cannot otherwise bring their own individual claim. This also means that you and CNN may not participate in any class, collective, consolidated, private attorney general, or representative proceeding brought by any third party. Notwithstanding the foregoing, you or CNN may participate in a class-wide settlement. To the fullest extent permitted by law, you and CNN waive any right to a jury trial.

(A) Except to the extent different Terms of Use are posted, if you access the CNN Services from any location other than the United States, you accept full responsibility for compliance with all local laws. You are also subject to United States export controls and are responsible for any violations of United States embargoes or other federal rules and regulations restricting exports.

(B) The provisions of these Terms of Use are for the benefit of CNN, its parent, subsidiaries, other affiliates and its third party content providers and licensors and each shall have the right to assert and enforce such provisions directly or on its own behalf. If you access the CNN Services via an iOS device, you must also comply with the App Store Terms of Use. You acknowledge and agree that AppleApple, Inc. (“Apple”), and its subsidiaries are third-party beneficiaries of this Agreement. Upon your acceptance of this Agreement, Apple will have the right (and will be deemed to have accepted the right) to enforce this Agreement against you as a third-party beneficiary hereof.

(C) These Terms of Use, along with and any applicable Additional Terms that apply to the CNN Services, constitute the entire agreement between you and CNN with respect to the subject matter hereof, and supersede all previous written or oral agreements between you and CNN with respect to such subject matter. CNN is not liable for any delay or failure to fulfill our obligations under this Terms of Use if such delay or failure is caused by a force majeure event, including, without limitation, any acts of God, storms, fires, casualties, unanticipated work stoppages, power outages, satellite failures, strikes, lockouts, labor disputes, civil disturbances, riots, wars, public health emergencies, epidemics, pandemics, national emergencies, governmental actions or other causes beyond CNN’s control. No waiver by either party of any breach or default hereunder shall be deemed to be a waiver of any preceding or subsequent breach or default. The section headings used herein are for convenience only and shall not affect their interpretation. Except as specified in Section 13 (Dispute Resolution), if any provision of these Terms of Use shall be unlawful, void, or for any reason unenforceable, then that provision shall be deemed severable for these Terms of Use and shall not affect the validity and enforceability of any remaining provisions.

Last updated on October 19, 2026.