DoorDash Consumer Terms and Conditions (United States)

DoorDash · agreement dated October 16, 2026 · Official agreement

Read the agreement

4 of 212 cards in Security & Safeguards

Security & Safeguards · Restriction or exception

You may not impersonate others, use another User's account, or disguise where content comes from

The user will not use or attempt to use another User's account, impersonate any person or entity, or forge or manipulate headers or identifiers to disguise the origin of content transmitted through the Services.

Details
What it does
Use another User's account, impersonate, forge headers or identifiers

Supporting quotations

You will not use or attempt to use another User’s account, impersonate any person or entity, or forge or manipulate headers or identifiers to disguise the origin of any content transmitted through the Services.

Security & Safeguards · Restriction or exception

You may not use the Services to cause nuisance or to harm or threaten the safety of others

The user will not use or attempt to use the Services to cause nuisance, annoyance or inconvenience. The user also will not engage in conduct that harms, attempts to harm or threatens the safety of other Users, Merchants, Delivery Providers, DoorDash, DoorDash employees or the community in any way, and will take reasonable steps to prevent such conduct.

Details
What it covers
Other Users, Merchants, Delivery Providers, DoorDash, employees and the community

Supporting quotations

You will not use or attempt to use the Services to cause nuisance, annoyance, or inconvenience.
You will not engage in conduct that harms, attempts to harm, or threatens the safety of other Users, Merchants, Delivery Providers, DoorDash, DoorDash employees, or our community in any way whatsoever, and you will take reasonable steps to prevent the foregoing.

Qualifications & exceptions

  • The user must also take reasonable steps to prevent harm or threats to safety

Security & Safeguards · Restriction or exception

No overburdening systems, unauthorized access, or probing or circumventing security measures

The user will not use the Services in any way that could damage, disable, overburden or impair any DoorDash server or connected network, will not attempt unauthorized access to any part of the Technology or Services or to any account, resource, computer system or network connected to a DoorDash server, and will not probe, scan or test the vulnerability of any system or network or breach or circumvent security or authentication measures DoorDash uses. Attempts are covered as well as completed acts.

Details
What it does
Overburden systems, gain unauthorized access, probe or circumvent security

Supporting quotations

You will not use or attempt to use the Services in any way that could damage, disable, overburden, or impair any DoorDash server or the networks connected to any DoorDash server.
You will not attempt to gain unauthorized access to any part of the Technology or the Services
You will not probe, scan, or test the vulnerability of any system or network or breach or circumvent any security or authentication measures

Qualifications & exceptions

  • Attempts are covered as well as completed acts

Security & Safeguards · Restriction or exception

You must report errors, bugs, unauthorized access methods and breaches of DoorDash IP rights you find

The user will report any errors, bugs, unauthorized access methodologies, or any breach of DoorDash's intellectual property rights that the user uncovers while using the Services. The text does not say to whom or how the report is made.

Details
Who
User
What it does
Report errors, bugs, unauthorized access methods and IP breaches

Supporting quotations

You will report any errors, bugs, unauthorized access methodologies, or any breach of our intellectual property rights that you uncover in your use of the Services.

Qualifications & exceptions

  • Applies to what the user uncovers in their use of the Services

Not stated here

  • The reporting channel and timing are not stated