DoorDash Consumer Terms and Conditions (United States)

Sharing & Disclosure · Permission or license

DoorDash may access, read, preserve and disclose information for legal, security, support and safety purposes

DoorDash may access, read, preserve and disclose any information it reasonably believes necessary to satisfy applicable law, regulation, legal process or governmental request; enforce the Agreement, including investigating potential violations; detect, prevent or otherwise address fraud, security or technical issues; respond to User, Delivery Provider or Merchant support requests; or protect the rights, property or safety of DoorDash, its Users and the public. The sentence says 'any information' and is not limited to User Content, and it does not name the recipients of any disclosure.

Supporting quotations

DoorDash may also access, read, preserve, and disclose any information as DoorDash reasonably believes is necessary to satisfy any applicable law, regulation, legal process, or governmental request; enforce this Agreement, including investigation of potential violations hereof; detect, prevent, or otherwise address fraud, security, or technical issues; respond to User, Delivery Provider, or Merchant support requests; or protect the rights, property, or safety of DoorDash, our Users, and the public.

Qualifications & exceptions

• Must be what DoorDash reasonably believes is necessary for one of the listed purposes
• The text says any information, not only User Content

Not stated here

• Recipients of disclosures are not named
• Which categories of information are covered beyond User Content is not stated

Sharing & Disclosure · User right or choice

DoorDash may build a public profile from your public content, which you can set to public or restricted

DoorDash may aggregate the user's publicly viewable User Content and certain other information about them onto a User profile viewable by anyone. The user can choose to make the profile public, meaning publicly viewable User Content is displayed on it, or restricted, meaning only certain information such as the number of Reviews and photos submitted, but not their contents, is displayed.

Supporting quotations

We may aggregate your publicly viewable User Content and certain other information about you onto a User profile viewable by anyone, which you can choose to make public

restricted (meaning only certain information about you and your User Content will be displayed on your profile, such as the number of Reviews and photos you’ve submitted but not their contents)

Qualifications & exceptions

• Public setting shows publicly viewable User Content; restricted setting shows only certain information such as counts of Reviews and photos

Not stated here

• Which 'certain other information' is aggregated is not specified

Sharing & Disclosure · Permission or license

You authorize your wireless carrier to share account and device information with DoorDash for ID and fraud

The user authorizes their wireless carrier to use or disclose information about the user's account and wireless device, if available, to DoorDash or its service provider for the duration of the relationship, solely to help identify the user or the device and to prevent fraud. The agreement refers to the Privacy Policy for how DoorDash treats the data.

Supporting quotations

You authorize your wireless carrier to use or disclose information about your account and your wireless device, if available, to DoorDash or its service provider for the duration of your relationship, solely to help them identify you or your wireless device and to prevent fraud.

Qualifications & exceptions

• Information is used or disclosed solely to help identify the user or device and to prevent fraud
• Authorization lasts for the duration of the relationship
• Applies to information if available

Not stated here

• The categories of carrier information are not listed
• How DoorDash treats the data is in the Privacy Policy, which is not supplied here

Sharing & Disclosure · Company practice

At third-party Checkout Merchants DoorDash may share your loyalty, DashPass, payment, billing and contact details

DoorDash provides checkout-related services to third-party merchants outside the DoorDash platform ('Checkout Merchants'). If the user completes a transaction directly with a Checkout Merchant outside the platform and DoorDash determines the user is a registered DoorDash User, DoorDash may share certain information with the Checkout Merchant to facilitate the transaction, including loyalty or rewards information, DashPass subscription status, and payment card, payment method, billing and contact information. The Checkout Merchant's processing of that information is subject to its own privacy policy and terms. DoorDash says it is not a party to such a transaction and is not liable for the Checkout Merchant's processing, and directs questions or disputes to the Checkout Merchant or the payment provider.

Supporting quotations

DoorDash provides certain checkout-related services to third-party merchants outside of the DoorDash platform

we may share certain information about you, including loyalty or rewards information, DashPass subscription status, and/or payment card, payment method, billing, and contact information, with the Checkout Merchant for the purpose of facilitating the transaction.

DoorDash is not a party to any such transaction and DoorDash is not liable or responsible for the Checkout Merchant’s processing of your information.

Qualifications & exceptions

• Applies when the user completes a transaction directly with a Checkout Merchant outside the DoorDash platform and DoorDash determines the user is a registered DoorDash User
• Sharing is for the purpose of facilitating the transaction

Not stated here

• Which merchants are Checkout Merchants is not listed
• The Checkout Merchant's own terms are not supplied

Sharing & Disclosure · Company practice

Pay with Rewards lets DoorDash exchange information with your card issuer to complete a rewards redemption

DoorDash may allow the user to redeem rewards associated with eligible linked cards when making a DoorDash purchase with such cards under its Pay with Rewards program. DoorDash may share information with, and receive information from, the user's issuer about the user's issuer accounts to complete the redemption. The agreement says this exchange is necessary to complete the purchase when the user selects the Pay with Rewards option. All personal information DoorDash processes in connection with the program is to be processed in accordance with DoorDash's Consumer Privacy Policy.

Supporting quotations

DoorDash may share information with and receive information from your issuer about your issuer accounts to complete the redemption of your rewards when using DoorDash’s Pay with Rewards program.

All personal information processed by DoorDash in connection with the Pay with Rewards program shall be processed in accordance with DoorDash’s Consumer Privacy Policy.

Qualifications & exceptions

• Applies when the user selects the Pay with Rewards redemption option with an eligible linked card

Not stated here

• The specific data exchanged with the issuer is not listed
• The Consumer Privacy Policy text is not supplied here