Privacy Information for Young Players

Epic Games · agreement dated November 28, 2025 · Official agreement

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5 of 22 cards in Account & Service Control

Account & Service Control · Procedure

The notice directs privacy requests to its contact instructions

To make a request about your information, Epic directs you to the contact instructions at the bottom of this page or to Section 12 of its separate full Privacy Policy. This page supplies privacy@support.epicgames.com for questions and a Parent or Guardian Request for questions sent by a parent or guardian. It does not set out the separate policy’s request procedures.

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Supporting quotations

You can also email us at privacy@support.epicgames.com if you have questions.
Your parent/guardian can send us questions in a Parent or Guardian Request.
To send us a request, follow the instructions at the bottom of this page or see the full Epic Games Privacy Policy at Section 12 (How Can You Contact Us?) for our contact info.

Qualifications & exceptions

  • The Parent or Guardian Request is described as a route for questions from a parent or guardian.

Not stated here

  • The linked full Privacy Policy text, including Section 12, is not supplied; its additional procedures cannot be determined here.

Cross-references

Also annotated in the same passage (1)

Account & Service Control · User right or choice

You can request corrections, a copy of your information or account deletion

You can ask Epic to fix or change your information, provide a copy of it, or delete your account. Depending on your age, a parent or guardian can also make these requests for you. The notice tells you to follow the contact instructions at the bottom of the page or consult Section 12 of the separate full Privacy Policy for contact information; it does not promise an unconditional deletion of all data or specify response deadlines.

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Supporting quotations

You can ask us:
to fix or change your info,
for a copy of your info, and
to delete your account.
Your parent/guardian can also do these things for you (depending on your age).
To send us a request, follow the instructions at the bottom of this page or see the full Epic Games Privacy Policy at Section 12 (How Can You Contact Us?) for our contact info.

Qualifications & exceptions

  • A parent or guardian may act for you depending on your age.

Not stated here

  • The linked full Privacy Policy, including its Section 12, is not supplied here; this notice supplies its own contact options.

Cross-references

Account & Service Control · Company practice

Under-18 accounts start with high privacy settings

An Epic account for someone under 18 starts with high privacy settings. Features such as chat, profiles and personalized recommendations are limited or off. Some settings can be changed by the player when older, and some features first require a parent or guardian’s permission.

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Supporting quotations

If you’re under 18, your Epic account starts with high privacy settings. That means:
features like chat, profiles, and personalized recommendations are limited or turned off, and
some settings can be changed by you when you’re older.
Some features need permission from your parent/guardian first.

Qualifications & exceptions

  • Some settings become changeable when you are older; some features require parental permission.

Not stated here

  • The notice does not map each feature to an age threshold or specific default.

Cross-references

Account & Service Control · User right or choice

Parents and guardians can set parental controls through the Account Portal

Some features need a parent or guardian’s permission first. A parent or guardian can set up Parental Controls through Epic’s linked Account Portal. The notice does not list each available control.

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Supporting quotations

Some features need permission from your parent/guardian first. Your parent/guardian can set up Parental Controls using our Account Portal.

Cross-references

Also annotated in the same passage (1)

Account & Service Control · Procedure

Epic provides support, privacy email and a parent request route

You can visit the Support Center for answers to common questions or email privacy@support.epicgames.com with questions. Parents or guardians can send questions through the linked Parent or Guardian Request. These are the contact options supplied at the bottom of this notice.

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Supporting quotations

You can visit our Support Center for answers to common questions.
You can also email us at privacy@support.epicgames.com if you have questions.
Your parent/guardian can send us questions in a Parent or Guardian Request.
Also annotated in the same passage (1)