Purchasing and redeeming a card binds you to these terms
These terms form part of your agreement with Epic Games, Inc. and its affiliates for the V-Bucks card and associated software, services and purchases. They say you are bound if you purchase and redeem the card.
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These Terms & Conditions are part of an agreement between you and Epic Games, Inc. (together with its affiliates, "Epic", "we", or "us") regarding use of the V-Bucks card and associated software, services and purchases.
If you purchase and redeem the V-Bucks card, you will be bound by the Terms & Conditions.
Charges & Financial Obligations · Context
A card includes electronic and receipt codes
The defined card is a gift card for V-Bucks used in Fortnite on a supported device; it includes an electronic code or a code printed on a receipt.
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As used in these Terms & Conditions, “card” means a gift card (including electronic code, or code on receipt) for V-Bucks to use in Fortnite on any supported device.
V-Bucks are for Fortnite and include related digital materials
The card lets you purchase, download and access virtual currency solely for Fortnite. The terms also define V-Bucks to include access software and content, services, technology, data and other digital materials included in or available through V-Bucks or card redemption.
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Through use of the V-Bucks card, you can purchase, download and access virtual currency solely for use in Fortnite (“V-Bucks”). V-Bucks also include any software used to access the V-Bucks, any content, services, technology, data and other digital materials included in or made available through the V-Bucks or as part of redeeming the V-Bucks card.
Qualifications & exceptions
The expanded definition covers materials included in or made available through V-Bucks or redemption.
Charges & Financial Obligations · Procedure
Paid cards can be redeemed for personal use using their license key
After buying a card and paying its price, you may redeem the V-Bucks for personal use in Fortnite. Redemption requires entering the license key supplied with the card.
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After you purchase a V-Bucks card and pay any corresponding price, you may redeem the V-Bucks for your personal use in Fortnite.
You will be required to input a license key included on the V-Bucks card in order to redeem the related V-Bucks.
Qualifications & exceptions
Personal use in Fortnite.
Cross-references
narrowed by (model-proposed): Noncompliance ends your rights without notice — Permission to redeem for personal use does not preserve access after noncompliance: rights terminate, use must stop and Epic may revoke redeemed V-Bucks or Fortnite access without refund.
Account & Service Control · Restriction or exception
Check device requirements before buying
You must ensure before purchase that your device meets minimum requirements, including those on the card or other detail pages. The saved terms list PlayStation 4 and 5, Xbox One, Series X and Series S, Nintendo Switch, PC, and specified Android mobile devices; this is the saved document’s list, not a check of current support. Mobile requirements are 64-bit Android on ARM64, Android 8.0 or higher, at least 4GB RAM, and GPU Adreno 530 or higher, Mali-G71 MP20, or Mali-G72 MP12 or higher.
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You are responsible for ensuring before purchase that your device meets any minimum system requirements, including any requirement that we make available on the V-Bucks card or other detail pages.
Fortnite is currently available on the following platforms: PlayStation®4, PlayStation®5, Xbox One, Xbox Series X, Xbox Series S, Nintendo Switch™, PC, Mobile (compatible with devices running 64-bit Android on an ARM64 processor, Android OS 8.0 or higher, minimum 4GB of RAM, and GPU: Adreno 530 or higher, Mali-G71 MP20, Mali-G72 MP12 or higher.)
Qualifications & exceptions
Requirements include those made available on the card or other detail pages; the platform list reflects this saved version.
Charges & Financial Obligations · Restriction or exception
You pay connection charges
You are responsible for internet or other connection charges incurred through accessing and using the card, V-Bucks or Fortnite.
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You are responsible for any internet or other connection charges you may incur in connection with your access and use of the V-Bucks card, V-Bucks and/or Fortnite.
Account & Service Control · Restriction or exception
An Epic account is required
You must have or create an Epic account to redeem, use or access V-Bucks. Registration information is subject to Epic’s linked privacy policy or similar terms; their detailed data rules are not supplied here.
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In order to redeem, use or access the V-Bucks, you need to have or create an Epic (as defined below) account.
Any information you provide to Epic as part of the account registration process shall be subject to Epic’s privacy policy or similar terms available at https://www.epicgames.com/site/en-US/privacypolicy.
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The linked privacy policy’s contents are outside this source.
Charges & Financial Obligations · Restriction or exception
Card purchases are final, with returns only if otherwise indicated
The terms make card purchases final and say Epic does not accept returns unless otherwise indicated. They do not specify the circumstances of such an indication.
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All purchases of V-Bucks cards are final. We do not accept returns of V-Bucks cards unless indicated otherwise.
Charges & Financial Obligations · Restriction or exception
You bear loss risk after redemption or retrieving the key
Once you purchase and redeem a card, or V-Bucks are otherwise made available, you must confirm that you can access them in Fortnite. You bear all risk of loss after card redemption or retrieval of the license key, including computer or hard drive failure.
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Once you purchase a V-Bucks card and you redeem it, or the V-Bucks are otherwise made available to you, you are responsible for confirming your ability to access the V-Bucks in Fortnite, and bear all risk of loss after redeeming the V-Bucks card or retrieving the license key, including any loss due to a computer or hard drive malfunction.
Qualifications & exceptions
Access confirmation applies once purchased V-Bucks are redeemed or otherwise available.
Contact Epic if redemption or V-Bucks access fails
If you cannot redeem a card or access V-Bucks in Fortnite, the terms direct you to Epic customer service at the linked customer-service page for assistance. This direction does not itself promise a refund or replacement.
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If you are unable to redeem a V-Bucks card and/or access V-Bucks in Fortnite, please contact Epic’s customer service for assistance at https://www.epicgames.com/customer-service.
Epic says it will not access unrelated device files or information
For the device used to redeem a card, Epic says it will not access files or other information that are neither used by nor otherwise related to card redemption. This promise does not exclude redemption-related access and device information.
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We respect your privacy, and we will not access files or other information on any device used to redeem a V-Bucks card which is not used by or otherwise related to the V-Bucks card redemption.
Qualifications & exceptions
Applies to devices used for card redemption; redemption-related information is outside the stated restriction.
Cross-references
qualifies (model-proposed): Redemption provides access and device information to Epic — The promise excludes unrelated device files and information, while the collection clause describes redemption-related access and device information.
Data Access & Collection · Company practice
Redemption provides access and device information to Epic
The redemption process provides Epic with information about access, redemption and the redeeming device. Examples it may provide include device type, internet connectivity, device location, redemption timing and why a card is not working; the examples are possibilities, not a claim that every field is always collected.
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The V-Bucks card redemption will provide us with information relating to the access and redemption of the V-Bucks card, as well as information regarding the device on which you redeemed the V-Bucks card. For example, the V-Bucks card redemption process may provide us with information about device type, internet connectivity, location of the device, information about when a redemption occurs, or why a V-Bucks card may not be working.
Qualifications & exceptions
The specific examples are information the process may provide.
Legal Rights & Agreement Rules · Restriction or exception
Separate Epic agreements also govern use
V-Bucks use in Fortnite is governed by Epic’s terms of service, privacy policy and end user license agreement, which Epic may enforce. If you reject an Epic agreement, you must not use Fortnite or seek to use the cards or redeem V-Bucks. These card terms do not amend or replace another Epic license or agreement. Disputes also incorporate Epic Terms of Service provisions, including arbitration and liability terms; those external provisions are not reproduced here.
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Your use of V-Bucks in Fortnite will be governed by the terms of service, privacy policy and end user license agreement between you and Epic Games, Inc. ("Epic"). Epic has the right to enforce these agreements against you. If you choose not to accept an Epic agreement, you must not use Fortnite or seek to use the V-Bucks cards and/or redeem the V-Bucks. This Agreement does not amend or supersede any license or other agreement between you and Epic.
Any dispute or claim arising from or relating to the Terms & Conditions is subject to the binding arbitration, governing law, disclaimer of warranties and limitation of liability and all other terms in the Epic Terms of Service available at https://www.epicgames.com/site/en-US/tos.
Qualifications & exceptions
Refusal of an Epic agreement prevents use or attempted card use/redemption.
Not stated here
The incorporated agreements are not supplied; their detailed obligations and exceptions are not determined here.
Access is licensed; Epic retains intellectual property rights
Fortnite and V-Bucks are protected by copyright and other intellectual property laws and treaties. Epic owns their title, copyright and other intellectual property rights; you receive licensed access rather than ownership.
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Fortnite and V-Bucks are protected by copyright and other intellectual property laws and treaties. Epic owns the title, copyright and other intellectual property rights in Fortnite and V-Bucks, and access to Fortnite and the V-Bucks are licensed, not sold, to you.
Legal Rights & Agreement Rules · Restriction or exception
Card use must comply with applicable laws and export restrictions
You must use V-Bucks cards in compliance with applicable laws, including applicable export and re-export rules of the US Department of Commerce and other US agencies and authorities.
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You will use the V-Bucks cards in compliance with all applicable laws, including all export and re-export restrictions and regulations of the Department of Commerce and other United States agencies and authorities that may apply.
Qualifications & exceptions
Only applicable laws and restrictions.
Account & Service Control · Permission or license
Epic may change or discontinue Fortnite or V-Bucks without notice
Epic reserves the right to modify, suspend or discontinue Fortnite and V-Bucks, wholly or partly, at any time without notice or liability.
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We may modify, suspend or discontinue Fortnite and V-Bucks, in whole or in part, at any time without notice or liability.
Qualifications & exceptions
The clause also disclaims liability for these actions.
Account & Service Control · Permission or license
Epic may restrict card access outside the United States
The cards are offered from the United States for use in Fortnite. Epic may restrict access to them from other locations; the clause does not say all access outside the United States is prohibited.
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The V-Bucks cards are offered from the United States for use in Fortnite. We may restrict access to the V-Bucks cards from other locations.
Account & Service Control · Restriction or exception
Noncompliance ends your rights without notice
If you fail to comply with these terms, your rights under them terminate without notice and you must stop using the card. Epic may immediately revoke access to redeemed V-Bucks or Fortnite without notice and without refunding purchases. The card definition includes electronic and receipt codes.
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Your rights under these Terms and Conditions will terminate without notice from us if you fail to comply with the terms. In case of such termination, you must cease all use of the V-Bucks card, and we may immediately revoke your access to any redeemed V-Bucks or Fortnite without notice to you and without refund of any purchases.
As used in these Terms & Conditions, “card” means a gift card (including electronic code, or code on receipt) for V-Bucks to use in Fortnite on any supported device.
Qualifications & exceptions
Access revocation is discretionary after termination; the clause says no refund of purchases.
Cross-references
narrows (model-proposed): Paid cards can be redeemed for personal use using their license key — Permission to redeem for personal use does not preserve access after noncompliance: rights terminate, use must stop and Epic may revoke redeemed V-Bucks or Fortnite access without refund.
Legal Rights & Agreement Rules · Permission or license
Epic can amend these terms by posting revisions
Epic may amend these card terms at its sole discretion by posting revised terms. Continuing to use the card or redeemed V-Bucks after the revisions take effect counts as acceptance of the revised terms.
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We may amend any of these Terms & Conditions at our sole discretion by posting the revised terms. Your continued use of the V-Bucks card or any redeemed V-Bucks after the effective date of the revised Terms & Conditions constitutes your acceptance of the terms as revised.
Qualifications & exceptions
Acceptance by continued use applies after the revised terms’ effective date.
Questions about these terms go to help@fortnite.com
For communications concerning the card terms and conditions, the document directs you to write to help@fortnite.com.
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For communications concerning these Terms & Conditions, please write to help@fortnite.com.
Legal Rights & Agreement Rules · Restriction or exception
Disputes incorporate arbitration and other Epic Terms of Service provisions
Any dispute or claim arising from or relating to these card terms is subject to the binding arbitration, governing law, warranty disclaimers, liability limits and all other terms in Epic’s linked Terms of Service. The clause says entering these terms or purchasing and/or redeeming a card means agreement to those incorporated terms. These card terms do not amend or supersede another Epic agreement. The linked terms are not supplied, so this analysis does not identify an arbitration procedure, governing jurisdiction, opt-out or exceptions.
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Any dispute or claim arising from or relating to the Terms & Conditions is subject to the binding arbitration, governing law, disclaimer of warranties and limitation of liability and all other terms in the Epic Terms of Service available at https://www.epicgames.com/site/en-US/tos. You agree to those terms by entering into these Terms & Conditions or purchasing and/or redeeming a V-Bucks card.
This Agreement does not amend or supersede any license or other agreement between you and Epic.
Qualifications & exceptions
Applies to disputes or claims arising from or relating to these terms.
Not stated here
The incorporated Terms of Service’s procedures, applicable law and exceptions are not supplied.
Legal Rights & Agreement Rules · Restriction or exception
Epic caps card-related damages at the amount paid for the relevant card
Epic states that its total liability for all damages arising out of or related to your use or inability to use a card cannot exceed what you paid for the card related to your damages claim. This applies even if remedies fail of their essential purpose, and does not limit the additional disclaimers and liability limitations in Epic’s Terms of Service. It is a ceiling, not a promise to reimburse the card price.
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Without limiting the Disclaimers and Limitation of Liability in the Epic Terms of Service, in no event will our total liability to you for all damages arising out of or related to your use or inability to use the V-Bucks card exceed the total amount you paid for the V-Bucks card related to your claim for damages. These limitations will apply to you even if the remedies fail of their essential purpose.
Qualifications & exceptions
Covers all damages connected to use or inability to use the relevant card, including when remedies fail of their essential purpose.
Additional Epic Terms of Service disclaimers and limits are preserved.
Not stated here
The linked Terms of Service’s additional limits are not reproduced here.