Children under 13 have restricted access to certain features and are told to get a parent's permission
For users under 13 (defined as a "Child"), the policy says access to certain features is restricted to protect their Personal Information, and that Roblox is especially committed to protecting children's privacy. It tells children under 13 to get permission from a parent or guardian to use Roblox and says they should not use the Services without it. The text is an instruction to the child, not a described age or consent check.
Details
Who
Users under 13 and their parents or guardians
What it does
Access to certain features restricted; permission requested
Supporting quotations
If you’re under 13 years old, your access to certain features will be restricted in the interest of protecting your Personal Information.
If you’re under 13 years old, please get permission from your parent or guardian to use Roblox. You shouldn’t use our Services without their go-ahead.
“Children” or “Child” means any user under the age of 13
Qualifications & exceptions
Applies to users under 13.
"Certain features" are not listed in this passage.
The policy tells the child to get permission; it does not describe how Roblox verifies this.
Not stated here
Which features are restricted is not listed in this passage.
Whether Roblox verifies parental permission is not stated in this passage.
Account & Service Control · User right or choice
Any user can limit who interacts with them or restrict their account; parents are only recommended to supervise
The policy says that, whatever your age, communication settings let you control who can interact with you, for example allowing only friends or no interactions at all. You can also restrict your account, which turns off chat and public commenting and limits the account to certain filtered experiences. For parents and guardians the policy only "recommend[s]" supervising children and points to a linked page about Roblox's safety features.
Details
Who
Any user; parents and guardians
What it does
Set communication limits, restrict the account, supervise
Supporting quotations
No matter how old you are, Roblox communication settings allow you to control who can interact with you, for example, by only allowing interactions with friends or not allowing any interactions at all.
You can also restrict your account, which turns off chat and public commenting and limits an account to certain filtered experiences on Roblox.
we recommend you supervise your child whenever they’re interacting on Roblox
Qualifications & exceptions
The communication settings apply "no matter how old you are".
Restricting an account turns off chat and public commenting and limits it to certain filtered experiences.
Parent supervision is a recommendation.
Not stated here
What the linked safety-features page says is not supplied here.
Account & Service Control · User right or choice
You can ask Roblox to change a child's account or to review, delete or stop collection of Personal Information
The policy says you can ask Roblox to make changes to your child's account or to let you review, delete, or prevent further collection or use of Personal Information from you or your child. The way to make a request is to fill out the Customer Support Form.
Details
What it does
Request changes, review, deletion or stop of collection or use
Who
Parent or user
Supporting quotations
Please ask us if you want to make privacy-related changes
You can request that Roblox make changes to your child’s account or allow you to review, delete, or prevent the further collection or use of Personal Information from you or your child. To make a request, please fill out our Customer Support Form
Qualifications & exceptions
Requests are made through the Customer Support Form.
The passage is addressed to a parent or a user about "you or your child".
Not stated here
Response timing and any limits on these requests are not stated in this passage.
The Customer Support Form is linked but its text is not supplied here.
Account & Service Control · User right or choice
You do not have to provide Personal Information, but withholding it may limit services and features
The policy says you are under no obligation to provide Personal Information to Roblox when requested. It adds that if you choose to withhold requested information, Roblox may not be able to provide you with certain services and features.
Details
What it does
Choose whether to provide requested information
Exception
Certain services and features may be unavailable if withheld
Supporting quotations
You are under no obligation to provide Personal Information to Roblox when requested. However, if you choose to withhold any requested information, we may not be able to provide you with certain services and features.
Qualifications & exceptions
Withholding may mean certain services and features are unavailable.
Not stated here
Which services or features depend on which information is not stated here.
Account & Service Control · Restriction or exception
Blocking or deleting cookies might limit your experience and could stop you logging in
The policy says that by blocking or deleting cookies used, you might limit your experience of the Service, and that you might not be able to log in or experience Roblox.
Details
Condition
You block or delete cookies used
Supporting quotations
By blocking or deleting cookies used, you might limit your experience of the Service. You might not be able to log in or experience the Roblox.
Qualifications & exceptions
Stated as "might"; not a certain result.
Not stated here
Which cookies are needed to log in is not stated in this passage.
Account & Service Control · User right or choice
Where you live may give you extra choices or rights; requests go through the Customer Support Form
The policy says that if you live in certain regions you may have additional choices about your Personal Information or rights that apply to data processing, and that this section contains additional information based on where you live. To exercise rights or make another request, including asking Roblox to make another request about your Personal Information, you fill in the Customer Support Form. If you are under 13 a parent or guardian should fill out the form.
Details
Where
Certain regions
What it does
Fill in the Customer Support Form
Condition
Under 13: parent or guardian fills out the form
Supporting quotations
Additional information based on where you live
If you live in certain regions, you may have additional choices about your Personal Information or rights that apply to data processing. This section contains additional information based on where you live.
If you want to exercise your rights or make another request about your Personal Information, or if you want us to make another request about your Personal Information, please fill in the Customer Support Form. If you’re under 13 years old, please have your parent or guardian fill out the form.
Qualifications & exceptions
Additional choices or rights depend on where you live.
Requests are made through the Customer Support Form; under-13s need a parent or guardian to complete it.
Not stated here
What the additional rights are for each region is shown in the following cards for this section; the introduction itself names none.
The Customer Support Form is linked but its text is not supplied here.
Account & Service Control · Company commitment
EEA/UK/Swiss list: under-13 accounts start with privacy-protective settings, without personalized ads and some alerts
In the children's section of the list, the policy says that when users under 13 (called a "child" for this section) register for the Service, their account is automatically set to privacy-protective settings by default. These users will not have access to certain features, including personalized advertising and certain types of notification alerts.
Details
Condition
Users under 13 at registration
Exception
No personalized advertising or certain alerts
Supporting quotations
Personal Information of Children and Parental Consent
when users under the age of 13 (for the purposes of this section, a “child”) register for the Service, their account is automatically set to privacy-protective settings by default. This means that these users will not have access to certain features, including personalized advertising, and certain types of notification alerts.
“Children” or “Child” means any user under the age of 13
Qualifications & exceptions
Applies to users under 13 at registration.
Which features are unavailable is limited to "certain features", including personalized advertising and certain notification alerts.
Not stated here
The full list of unavailable features is not given.
Brazil list: under-13 accounts start with privacy-protective settings, without personalized ads and some alerts
The list for Brazil says that when users under 13 register for the Service, their account is automatically set to privacy-protective settings by default, so they will not have access to certain features, including personalized advertising and certain types of notification alerts.
Details
Condition
Users under 13 at registration
Supporting quotations
Personal Information of Children and Parental Consent
Please note that when users under the age of 13 register for the Service, their account is automatically set to to privacy-protective settings by default. This means that these users will not have access to certain features, including personalized advertising, and certain types of notification alerts.
Qualifications & exceptions
Applies to users under 13 at registration.
Not stated here
The full list of unavailable features is not given.
Account & Service Control · Procedure
Brazil list: Roblox may ask you to confirm your identity and responds only after validating it
The list for Brazil says that before responding to any of your requests, Roblox may ask you for information to confirm your identity, and that it will only respond after validating your identity.
Details
Condition
Identity validated before responding
Supporting quotations
Before responding to any of your requests, we may ask you to provide us with some information to confirm your identity. We will only respond to your request after validating your identity.
Qualifications & exceptions
Applies before Roblox responds to any request.
Not stated here
What information Roblox may ask for is not stated.