Roblox Privacy and Cookie Policy

Charges & Financial Obligations · Company practice

Buying Robux or subscriptions requires billing information, from a parent if you are under 13

The policy says you can buy Robux or premium subscriptions and choose how to pay from the available methods. When you pay, you (or a parent or guardian if you are under 13) will have to give billing information including Personal Information such as the name of the person responsible for the purchase, their billing address and contact details like email or phone number, and credit card or other payment information.

Supporting quotations

You can buy Robux or premium subscriptions and choose how to pay from our available payment methods.

When you pay, you (or your parent or guardian if you’re under 13) will have to give billing information, including Personal Information such as:

Name of the person responsible for buying Robux

Their billing address and contact details, like email or phone number

credit card or other payment information

Qualifications & exceptions

• For users under 13, the parent or guardian gives the billing information.
• The list is introduced by "such as", so it is not stated to be complete.

Not stated here

• Whether other billing details can be required is not stated.

Charges & Financial Obligations · Company practice

Publishing ads on Roblox means giving name, contact, financial and tax information for an ad account

The policy says that if you choose to publish ads on Roblox, Roblox collects additional information from you such as your name, email, address, financial information, and business and/or tax information. It states the purposes: to provide an ad account, onboard you to the ad program, send invoices or payment information, and comply with applicable laws, including tax laws.

Supporting quotations

If you choose to publish ads on Roblox, we collect additional information from you such as your name, email, address, financial information, business and/or tax information.

The purpose of collecting this information is to provide you with an ad account, onboard you to the relevant ad program, send you invoices or information related to payment, and comply with applicable laws, including tax laws.

Qualifications & exceptions

• Applies if you choose to publish ads on Roblox.
• The information listed is introduced by "such as".

Not stated here

• Whether other information may also be collected is not stated.

Charges & Financial Obligations · Company practice

Developer Exchange requires a tax form, may require a photo ID via a third-party vendor, and is for users 13+

The policy says that to take part in the Roblox Developer Exchange Program you must give Roblox an IRS W-9 form (US taxpayers) or W-8 form (non-US taxpayers). Roblox may also ask you to verify your identity by providing a government-issued photo ID through a third-party vendor. It says this feature is only available to users 13 or over, and refers to the Developer Exchange Terms of Use, a linked document.

Supporting quotations

If you’re a developer or creator

To take part in the Roblox Developer Exchange Program, you must give us an IRS W-9 form (for U.S. taxpayers) or W-8 form (for non-U.S. taxpayers).

We may also ask you to verify your identity by providing a government-issued photo ID through a third-party vendor.

This feature is only available to users who are 13 or over.

Qualifications & exceptions

• Applies to developers and creators taking part in the Developer Exchange Program.
• The tax form is required; the photo ID verification is something Roblox "may" ask for.
• Only available to users 13 or over.

Not stated here

• The Developer Exchange Terms of Use are linked but their text is not supplied here.
• The third-party vendor is not named in this passage.

Charges & Financial Obligations · Company practice

Roblox and a Commerce Provider may exchange purchase information; what you give the provider is collected by it

The policy says that if you directly interact with a Commerce Provider to purchase a Commerce Product on Roblox, Roblox and the Commerce Provider may need to exchange information about your purchase to fulfill the transaction, including a transaction identifier that lets each party confirm certain information such as whether a purchase has been completed. It says any information you give directly to the Commerce Provider to complete a transaction is independently collected by that provider and subject to its terms and policies.

Supporting quotations

Roblox Commerce

If you directly interact with a Commerce Provider to purchase a Commerce Product(s) on Roblox, Roblox and the Commerce Provider may need to exchange information about your purchase in order to fulfill the transaction.

Any information you provide directly to the Commerce Provider in order to complete a transaction is independently collected by the Commerce Provider and will be subject to the Commerce Provider’s applicable terms and policies.

Qualifications & exceptions

• Applies when you interact directly with a Commerce Provider to buy a Commerce Product.
• Information you give the provider is independently collected by the provider.

Not stated here

• "Commerce Provider" and "Commerce Product" are not defined in this passage; the Roblox Dictionary is linked but not supplied.
• The Commerce Provider's terms and policies are not supplied.

Charges & Financial Obligations · Company practice

EEA/UK/Swiss list: billing data rests on contract and legitimate interest; saved card data stays with the partner

The list says Roblox collects billing and payment information when you participate in Developer Exchange or purchase Robux or premium subscriptions for yourself or another user, including name, billing address, credit card or other payment information. If you save information such as a credit card number with a third-party payment provider, the information is stored with the partner and not by Roblox. If you buy Robux for another user Roblox collects contact information to communicate about the transaction. The basis is Article 6 sec. 1 sent. 1 lit. b GDPR ("performance of a contract"). Roblox may also collect billing addresses and retain transaction details and purchase and payment history, on the basis of its legitimate interest in performing billing and resolving inquiries, Article 6 sec. 1 sent. 1 lit. f GDPR ("legitimate interest").

Supporting quotations

Purchases on Roblox

Billing and payment information, when you participate in Developer Exchange or purchase Robux or premium subscriptions on behalf of yourself or another user, including your name, billing address, credit card or other payment information and billing information.

You may choose to save information such as your credit card number through a third-party payment provider; in such cases the information is not stored by Roblox; it is stored with the third-party partner.

We may also collect billing addresses and retain transaction details and purchase and payment history. The legal basis for processing this Personal Information is our legitimate interest in being able to perform billing and resolve inquiries, Article 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”).

Qualifications & exceptions

• Two bases: contract for the purchase, legitimate interest for retaining billing addresses, transaction details and payment history.
• Saved card information is stored with the third-party partner, not Roblox.

Not stated here

• How long transaction details and payment history are retained is not stated in this passage.

Charges & Financial Obligations · Company practice

EEA/UK/Swiss list: ad publishers' data rests on contract, legitimate interest and legal obligation, including tax law

The list says that if you choose to publish ads on Roblox, it collects additional information from you (such as name, email, address, financial information and business information) to create an ad account, onboard you to the ad program and send invoices or payment information, on the basis Article 6 sec. 1 sent. 1 lit. b GDPR ("performance of a contract"). It may also retain transaction details and purchase and payment history on the basis of its legitimate interest in resolving later disputes and inquiries (lit. f). It also collects and retains information to comply with legal obligations including tax laws, on the basis Article 6 sec. 1 sent. 1 lit. c GDPR ("legal obligation").

Supporting quotations

If you choose to publish ads on Roblox, we collect additional information from you (such as name, email, address, financial information, business information, etc.) in order to create an ad account, onboard you to the relevant ad program, and send you invoices or information related to payment.

We may also retain transaction details and purchase and payment history. The legal basis for processing these Personal Information is our legitimate interest in being able to resolve subsequent disputes and inquiries, Article 6 sec. 1 sent. 1 lit. f GDPR (“legitimate interest”).

We also collect and retain your information to comply with our legal obligations, including our obligations under tax laws. The basis for processing this Personal Information is Article 6 sec. 1 sent. 1 lit. c GDPR (“legal obligation”).

Qualifications & exceptions

• Applies if you choose to publish ads on Roblox.
• Three bases: contract, legitimate interest, legal obligation.

Not stated here

• How long transaction details and payment history are retained is not stated.

Cross-references

• contrast (model-proposed): EEA/UK/Swiss list: account, improvement and safety purposes rest on legitimate interest; compliance bases listed — The same "legal obligation" label is cited with lit. c in the ad publisher entry and with lit. b in the other purposes entry. The source is quoted as written and not corrected.

Charges & Financial Obligations · Company practice

EEA/UK/Swiss list: Developer Exchange tax forms are processed on legitimate interest in meeting US legal requirements

The list says information required to take part in the Roblox Developer Exchange Program, like the IRS W-9 form (US taxpayers) or W-8 form (non-US taxpayers), is processed on the basis Article 6 sec. 1 sent. 1 lit. f GDPR ("legitimate interest") with regard to US law requirements. It says it is Roblox's legitimate interest to comply with the legal requirements, especially US anti-money laundering laws.

Supporting quotations

If you’re a developer or creator

Information required for participating in our Roblox Developer Exchange Program, like the IRS W-9 form (for U.S. taxpayers) or W-8 form (for non-U.S. taxpayers). The legal basis for this processing is Article 6 sec.1 sent. 1 lit. f GDPR (“legitimate interest”) with regard to U.S. law requirements. It is our legitimate interest to comply with the legal requirements, especially with regard to U.S. anti-money laundering laws.

Qualifications & exceptions

• Applies to developers and creators taking part in the Developer Exchange Program.

Not stated here

• The US laws are named only in general terms (anti-money laundering laws) and are not supplied here.

Charges & Financial Obligations · Company practice

EEA/UK/Swiss list: Roblox and a Commerce Provider exchange purchase information on a contract basis

The list says that if you directly interact with a Commerce Provider to purchase a Commerce Product on Roblox, Roblox and the provider may need to exchange information about the purchase to fulfill the transaction, including a transaction identifier that lets each party confirm certain information such as whether a purchase has been completed. The stated legal basis for data sharing required to facilitate a purchase through a fulfillment partner is Article 6 sec. 1 sent. 1 lit. b ("performance of a contract").

Supporting quotations

If you directly interact with a Commerce Provider to purchase a Commerce Product(s) on Roblox, Roblox and the Commerce Provider may need to exchange information about your purchase in order to fulfill the transaction.

The legal basis for data sharing required to facilitate a purchase you make through a fulfillment partner is Article 6 sec. 1 sent. 1 lit. b (“performance of a contract”).

Qualifications & exceptions

• Applies when you interact directly with a Commerce Provider to buy a Commerce Product.

Not stated here

• "Commerce Provider" and "Commerce Product" are not defined in this passage.
• The passage does not repeat the general statement that information you give the provider is collected by the provider.

Charges & Financial Obligations · Company practice

Brazil list: billing and payment data is collected for purchases; saved card data stays with the third-party partner

The list for Brazil says Roblox collects billing and payment information when you participate in Developer Exchange or purchase Robux or premium subscriptions for yourself or another user, including name, billing address, credit card or other payment information. If you save information such as a credit card number with a third-party payment provider, it is stored with the partner and not by Roblox. Roblox may also collect billing addresses and retain transaction details and purchase and payment history. If you buy Robux for another user, it collects contact information such as email or phone number to communicate about the transaction.

Supporting quotations

Purchases on Roblox

Billing and payment information, when you participate in Developer Exchange or purchase Robux or premium subscriptions on behalf of yourself or another user, including your name, billing address, credit card or other payment information and billing information.

You may choose to save information such as your credit card number through a third-party payment provider; in such cases the information is not stored by Roblox; it is stored with the third-party partner.

We may also collect billing addresses and retain transaction details and purchase and payment history.

Qualifications & exceptions

• Applies to people living in Brazil.
• Saved card information is stored with the third-party partner, not Roblox.

Not stated here

• How long transaction details and payment history are kept is not stated in this passage.

Charges & Financial Obligations · Company practice

Brazil list: creating an Ad Account collects contact and business information; transaction history may be kept

The list for Brazil says that when you choose to create an Ad Account, Roblox may collect additional information (such as name, email, address and business information) in order to create the account, and may also retain transaction details and purchase and payment history.

Supporting quotations

When you choose to create an Ad Account, we may collect additional information for your account (such as name, email, address, business information, etc.) in order to create an account. We may also retain transaction details and purchase and payment history.

Qualifications & exceptions

• Applies when you choose to create an Ad Account.
• The information listed is introduced by "such as".

Not stated here

• This passage does not mention tax or financial information, which the general description lists for publishing ads.

Charges & Financial Obligations · Company practice

Brazil list: Developer Exchange requires a W-9 or W-8 form; Roblox cites US legal requirements

The list for Brazil says information required to take part in the Roblox Developer Exchange Program, like the IRS W-9 form (US taxpayers) or W-8 form (non-US taxpayers), is collected, and states that it is Roblox's legitimate interest to comply with the legal requirements, especially US anti-money laundering laws.

Supporting quotations

If you’re a developer or creator

Information required for participating in our Roblox Developer Exchange Program, like the IRS W-9 form (for U.S. taxpayers) or W-8 form (for non-U.S. taxpayers). It is our legitimate interest to comply with the legal requirements, especially with regard to U.S. anti-money laundering laws.

Qualifications & exceptions

• Applies to developers and creators taking part in the Developer Exchange Program.

Not stated here

• The US laws are named only in general terms and are not supplied here.

Charges & Financial Obligations · Company practice

Brazil list: Roblox and a Commerce Provider may exchange purchase information to fulfill a transaction

The list for Brazil says that if you directly interact with a Commerce Provider to purchase a Commerce Product on Roblox, Roblox and the provider may need to exchange information about the purchase to fulfill the transaction, including a transaction identifier that lets each party confirm certain information such as whether a purchase has been completed.

Supporting quotations

If you directly interact with a Commerce Provider to purchase a Commerce Product(s) on Roblox, Roblox and the Commerce Provider may need to exchange information about your purchase in order to fulfill the transaction.

Qualifications & exceptions

• Applies when you interact directly with a Commerce Provider to buy a Commerce Product.

Not stated here

• "Commerce Provider" and "Commerce Product" are not defined in this passage.