Use & Processing · Company practice
Information may support your account and services
Livongo may use information it collects about you to administer your account, provide access to particular tools and services, answer inquiries and send administrative communications.
Details not recorded for this card
Supporting quotations
We may use information we collect about you to:
Administer your account;
Provide you with access to particular tools and services;
Respond to your inquiries and send you administrative communications;
Use & Processing · Company practice
Livongo may seek feedback about its sites and offerings
Livongo may use information it collects about you to obtain feedback on its sites and offerings.
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Supporting quotations
We may use information we collect about you to:
Obtain your feedback on our sites and our offerings;
Use & Processing · Company practice
Livongo may analyze user activity and conduct research
Information Livongo collects about you may be used for statistical analysis of user behavior and activity, as well as research and measurement activities. This list does not limit these uses to de-identified information.
Details not recorded for this card
Supporting quotations
We may use information we collect about you to:
Statistically analyze user behavior and activity;
Conduct research and measurement activities;
Use & Processing · Company practice
Livongo may use your information to make content more relevant
Livongo may use information collected about you to provide more relevant content.
Details not recorded for this card
Supporting quotations
We may use information we collect about you to:
Provide you with more relevant content;
Use & Processing · Company practice
Livongo may send personalized messages about health information
Livongo may use collected information to send personalized emails or secure electronic messages about your blood glucose readings or other health information. Elsewhere the policy warns that email lacks the security features of its websites and cannot be protected by Livongo until received.
Details not recorded for this card
Supporting quotations
We may use information we collect about you to:
Send you personalized emails or secure electronic messages pertaining to your blood glucose readings or other health information; or
This is especially true for information you transmit to us via email since we have no way of protecting that information until it reaches us since email does not have the security features that are built into our websites.
Qualifications & exceptions
- The messages concern blood glucose readings or other health information.
- The policy distinguishes email from website security.
Cross-references
- contrast (model-proposed): Livongo describes safeguards but does not guarantee transmission security — Livongo may send personalized health information by email or secure electronic messages, yet disclaims a transmission-security warranty and says incoming email lacks website security. This is a reviewed tension between the communication practice and its protection limits, rather than a finding that all health messages are insecure.
Use & Processing · Company practice
Livongo may contact you about its products and services
Livongo may use information it collects about you to contact you about products and services it offers. This paragraph does not state a marketing opt-out procedure.
Details not recorded for this card
Supporting quotations
We may use information we collect about you to:
Contact you about the products and services that we offer.
Use & Processing · Company practice
Third parties may use non-personal information for advertising
Third parties may use non-personal information to display advertising reflecting the interests and preferences of Livongo’s user community. This sentence describes a non-personal-information use; it does not itself authorize unrestricted disclosure of personal information.
Details not recorded for this card
Supporting quotations
Third parties may also use Non-Personal Information in order to display advertising that reflects the interests and preferences of our user community.
Qualifications & exceptions
- The stated information is non-personal and the targeting concerns community interests and preferences.
Also annotated in the same passage (1)