Consumer Health Data Privacy Policy

Legal Rights & Agreement Rules · Context

The policy is effective January 15, 2026

Both the summary and full policy state an effective date of January 15, 2026.

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Effective Date: January 15, 2026

Effective Date: January 15, 2026

Legal Rights & Agreement Rules · Context

The full policy controls over the summary

The summary is a guide and does not replace or change the policy. If the two differ, the full policy controls.

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This summary explains key parts of the Consumer Health Data Privacy Policy. It is only a guide. It does not replace or change the full Policy.

The full Policy explains how Teladoc Health may collect, use, and share consumer health data under some state laws. If this summary and the full Policy are different, the full Policy controls.

Legal Rights & Agreement Rules · Restriction or exception

This policy covers consumer health data under applicable state law

This policy supplements the General Privacy Policy and covers personal information defined as consumer health data under applicable law, including Washington’s MHMDA and Nevada’s NHDPA. It excludes HIPAA Protected Health Information. Teladoc treats information from its Secure Platforms or a HIPAA-covered context as PHI governed by HIPAA and directs readers to its HIPAA notice. Undefined capitalized terms come from the General Privacy Policy; those linked documents are not supplied here.

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This Policy applies to some health-related data that may be covered by state privacy laws.

It does not apply to Protected Health Information, or PHI, under HIPAA. PHI is covered by Teladoc Health’s HIPAA Notice of Privacy Practices.

This Consumer Health Data Privacy Policy supplements our General Privacy Policy and applies to personal information defined as “consumer health data” under applicable law, including Washington’s My Health My Data Act (MHMDA) and the Nevada Health Data Privacy Act (NHDPA). Capitalized terms not defined in this policy have the meanings set forth in the General Privacy Policy.

We do not treat information collected through our Secure Platforms or in a HIPAA-covered context as Consumer Health Data; that information is PHI and is governed by HIPAA. For information regarding PHI, see our HIPAA Notice of Privacy Practices.

Qualifications & exceptions

• HIPAA PHI and Secure Platform information are excluded.

Not stated here

• The linked General Privacy Policy’s definitions and the HIPAA notice’s rules are outside this source.

Cross-references

• narrows (model-proposed): Data may come from you, online activity and partners — The data sources card concerns consumer health data within this supplement, excluding HIPAA PHI and the Secure Platform information described as PHI.
• narrows (model-proposed): Service providers receive data for operations; ad sharing requires opt-in — The sharing provisions concern this supplement’s consumer health data; the policy excludes HIPAA PHI.
• narrows (model-proposed): Applicable health privacy laws may give you access, erasure and withdrawal rights — These consumer health privacy rights concern this supplement’s data and applicable state-law coverage, excluding HIPAA PHI.

Legal Rights & Agreement Rules · User right or choice

Applicable health privacy laws may give you access, erasure and withdrawal rights

If Washington’s MHMDA, Nevada’s NHDPA or another applicable consumer health privacy law covers you, you may have rights concerning consumer health data, including access, request, erasure and withdrawal of consent, subject to exceptions. The summary mentions access, deletion and withdrawal for some uses. The full policy delegates exercise details to the General Privacy Policy.

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If certain state health privacy laws apply to you, you may have rights for this data.

These may include rights to access or delete this data. You may also have the right to withdraw consent for some uses.

If you are covered by the MHMDA, the NHDPA, or other applicable consumer health privacy law, then you may have certain rights regarding CHD, including right to access, request, erasure, or withdraw consent relating to such data, subject to certain exceptions. See our General Privacy Policy for more information on how to exercise these rights.

Qualifications & exceptions

• Depends on coverage under applicable consumer health privacy law and is subject to exceptions.

Not stated here

• The policy does not enumerate the exceptions or supply the linked exercise procedures.

Cross-references

• narrowed by (model-proposed): This policy covers consumer health data under applicable state law — These consumer health privacy rights concern this supplement’s data and applicable state-law coverage, excluding HIPAA PHI.
• referred to by (model-proposed): Access and erasure instructions are delegated to the General Privacy Policy — The rights procedure points to the General Privacy Policy for access and erasure and supplies contact and advertising-cookie options, subject to the rights card’s applicable-law limits.