PRIVO Privacy Policy Service Providers

Teladoc Health · agreement dated August 28, 2026 · Official agreement

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7 of 15 cards in Use & Processing

Use & Processing · Company practice

HubSpot manages customer support, marketing and sales

PRIVO lists HubSpot to manage customer support, marketing and sales. This entry identifies those functions without specifying the particular customer information supplied to HubSpot. These uses are within the list’s sole purpose of supporting PRIVO’s Site and PRIVO ID Platform services.

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Supporting quotations

HubSpot
Used to manage Customer support, marketing, and sales.

Qualifications & exceptions

  • Within PRIVO’s stated Site and PRIVO ID Platform support purpose.

Use & Processing · Company practice

Intellicheck scans government ID and compares a liveness photo

PRIVO lists Intellicheck for government ID scanning and liveness photo comparison. The entry does not state that every user must complete this process or describe retention of the ID or photo. These uses are within the list’s sole purpose of supporting PRIVO’s Site and PRIVO ID Platform services.

Details not recorded for this card

Supporting quotations

Intellicheck
Government id scanning and liveness photo comparison

Qualifications & exceptions

  • Within PRIVO’s stated Site and PRIVO ID Platform support purpose.

Use & Processing · Company practice

LexisNexis verifies identity using specified identifying details

PRIVO lists LexisNexis to verify identity by checking a driving license number or the last four digits of a Social Security number together with name and address. The alternatives concern the license number or SSN digits; the entry also calls for name and address. These uses are within the list’s sole purpose of supporting PRIVO’s Site and PRIVO ID Platform services.

Details not recorded for this card

Supporting quotations

LexisNexis
Identity verification – used to verify identity by checking driving license number or last four digits of SSN in conjunction with name and address.

Qualifications & exceptions

  • Within PRIVO’s stated Site and PRIVO ID Platform support purpose.

Use & Processing · Company practice

Mailchimp supports email address management for PRIVO ID customers

PRIVO lists Mailchimp as supporting PRIVO ID customers in managing email addresses. The entry does not specify marketing use or message content. These uses are within the list’s sole purpose of supporting PRIVO’s Site and PRIVO ID Platform services.

Details not recorded for this card

Supporting quotations

Mailchimp
Mailchimp is used to support PRIVO ID customers to manage email addresses.

Qualifications & exceptions

  • Within the listed providers’ Site and PRIVO ID Platform support purpose.

Use & Processing · Company practice

PayPal supports identity verification with verified accounts

PRIVO lists PayPal for identity verification in conjunction with verified accounts. The page does not describe the account information exchanged or make PayPal verification mandatory for every user. These uses are within the list’s sole purpose of supporting PRIVO’s Site and PRIVO ID Platform services.

Details not recorded for this card

Supporting quotations

PayPal
Identity verification in conjunction with verified accounts.

Qualifications & exceptions

  • Within PRIVO’s stated Site and PRIVO ID Platform support purpose.

Use & Processing · Company practice

Serpro checks CPF numbers to confirm adult status in Brazil

PRIVO lists Serpro for checking a CPF ID number against a government database to confirm adult status for Brazil. The stated Brazilian scope does not establish use of this check for US users. These uses are within the list’s sole purpose of supporting PRIVO’s Site and PRIVO ID Platform services.

Details not recorded for this card

Supporting quotations

Serpro
CPF ID number checked against a government database to confirm adult status for Brazil

Qualifications & exceptions

  • Within PRIVO’s stated Site and PRIVO ID Platform support purpose.

Use & Processing · Company practice

Sparkpost provides email communications with PRIVO ID end users

PRIVO lists Sparkpost as its email service provider for communications with PRIVO ID end users. The entry does not identify message content or classify all these communications as marketing. These uses are within the list’s sole purpose of supporting PRIVO’s Site and PRIVO ID Platform services.

Details not recorded for this card

Supporting quotations

Sparkpost
Email service provider for communications with PRIVO ID end users.

Qualifications & exceptions

  • Within the listed providers’ Site and PRIVO ID Platform support purpose.