General Privacy Policy

Teladoc Health · agreement dated March 9, 2026 · Official agreement

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3 of 50 cards in Security & Safeguards

Security & Safeguards · Company practice

The summary describes children, safeguards and limited retention

The websites are not intended for children under 13. Teladoc describes safeguards but says no system is fully secure, and says information is kept only as long as needed or legally required. The detailed sections explain these statements further.

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Supporting quotations

Our websites are not meant for children under 13.
We use safeguards to help protect information. No system is fully secure.
We keep information only as long as needed or as required by law.

Security & Safeguards · Company practice

Teladoc uses safeguards but does not guarantee absolute security

Teladoc describes administrative, technical and physical safeguards designed to protect Personal Information from accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. It says transmission and storage cannot be completely secure and does not guarantee absolute security. These are statements under this general policy’s scope, rather than detailed HIPAA security terms for secure-platform records.

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Supporting quotations

We use administrative, technical, and physical safeguards designed to protect Personal Information from accidental, unlawful, or unauthorized destruction, loss, alteration, access, disclosure, or use.
However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

Qualifications & exceptions

  • Safeguards are described as designed to protect; absolute security is not guaranteed.
Also annotated in the same passage (1)

Security & Safeguards · Procedure

You are responsible for keeping service passwords confidential

If you use a password to access parts of Teladoc’s services, the policy places responsibility for keeping that password confidential on you.

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Supporting quotations

If you use a password to access certain parts of our services, you are responsible for keeping it confidential.

Qualifications & exceptions

  • Applies when you use a password to access the described services.
Also annotated in the same passage (1)