General Privacy Policy

Teladoc Health · agreement dated March 9, 2026 · Official agreement

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9 of 50 cards in Sharing & Disclosure

Sharing & Disclosure · Company practice

The summary identifies vendors and special sharing situations

Teladoc says it may share information with vendors helping operate its websites and services, as legally required, to protect safety, during a business deal, or at your request or agreement. The policy’s detailed sharing rules govern these summarized situations.

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Supporting quotations

We may share information with vendors that help us run our websites and services.
We may also share information when the law requires it, to protect safety, during a business deal, or when you ask us or agree.

Sharing & Disclosure · Company practice

Business disclosures are subject to restrictions on partners

Teladoc says it processes information to provide the Websites and may disclose Personal Information for legitimate business purposes, subject to the policy’s limitations and strict restrictions on partners’ use or disclosure. It also permits disclosures at your request or as allowed by law. The table summarizes categories it may have collected during the past 12 months, rather than saying every visitor supplied every category.

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Supporting quotations

we may disclose your Personal Information for legitimate business purposes, subject to strict restrictions on how our partners may use or disclose the data we provide.

Qualifications & exceptions

  • Subject to the limitations in this policy.
Also annotated in the same passage (1)

Sharing & Disclosure · Company practice

Visitor Data may go to providers, third parties and affiliates

The Visitor Data sharing column names service providers, third parties, Teladoc Health affiliates and subsidiaries, law enforcement or other third parties for legal requests, law or preventing harm, and successors or new owners when ownership or control of products or assets changes. Advertising/cookie third-party sharing remains subject to the row’s opt-in/consent condition.

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Supporting quotations

Service Providers
Third Parties
Law enforcement or other third parties to comply with legal requests, applicable law, or to prevent harm
Successors or new owners, in connection with a change in ownership or control of all or part of our products or their assets
Teladoc Health affiliates and subsidiaries
We may share the information with Third Parties, if you opt-in/consent to advertising and cookies.

Qualifications & exceptions

  • Legal/safety recipients and ownership-change recipients are tied to the stated circumstances.
  • The row requires opt-in/consent for third-party advertising/cookie sharing.
Also annotated in the same passage (3)

Sharing & Disclosure · Company practice

Vendors and advisers may receive information for business purposes

In the Visitor Data sharing column, Teladoc names hosting/storage, analytics and advertising, technology/support and security providers, plus auditors, attorneys and accountants. It expressly says service providers may receive your name, email, birth date, phone and address if supplied in a website form during incomplete or failed registration. The general partner-use restrictions still apply.

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Supporting quotations

Business Purposes. With vendors and service providers, including our data hosting and data storage partners, analytics and advertising providers, technology services and support, and data security.
We may also share with professional advisors, such as auditors, attorneys, and accounting firms.
We may disclose your name, email, date of birth, phone number, and address if you provided it to us via a form on the website during an incomplete or failed registration to Service Providers
subject to strict restrictions on how our partners may use or disclose the data we provide.

Qualifications & exceptions

  • The incomplete/failed-registration example concerns details you provided in a website form.
Also annotated in the same passage (1)

Sharing & Disclosure · Company practice

Requests, legal duties and business transactions can lead to sharing

The Visitor Data sharing column permits sharing at your request or direction, including use of social-media widgets or the Websites; for legal compliance, law-enforcement cooperation, judicial orders and regulatory inquiries; and in an asset sale, merger, bankruptcy or other business transaction. These are stated circumstances, rather than unrestricted permission to disclose for any reason.

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Supporting quotations

At your request or with your consent. If you request or direct us to do so. This includes your use of social media widgets or our Websites
Legal Compliance. To comply with applicable law and any obligations, including cooperation with law enforcement, judicial orders, and regulatory inquiries
For a Transaction. In connection with an asset sale, merger, bankruptcy, or other business transaction

Sharing & Disclosure · Company practice

Website activity may be disclosed to advertising partners with consent where required

The Visitor Data sharing column describes cookie and similar-technology disclosures of website activity to advertising partners with consent where required, while the collection cell expressly says third-party advertising/cookie sharing follows opt-in/consent. A later passage adds explicit opt-in for cookies that may reveal consumer health data and says server-side privacy technology ensures PHI is not shared with Third Party Advertisers. Cookie preferences can be managed through the footer.

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Advertising. Using cookies and similar technologies, we may, with your consent where required, disclose your activity on our Websites to advertising partners
We may share the information with Third Parties, if you opt-in/consent to advertising and cookies.
If you provide explicit opt-in consent, some cookies and similar technologies may collect Visitor Data that may reveal consumer health data.
To protect your privacy, we use server-side privacy enhancing technology to ensure no Protected Health Information (PHI) is shared with Third Party Advertisers.

Qualifications & exceptions

  • Consent requirements are expressed in both the row and the later cookie provision.
  • Teladoc says PHI is not shared with Third Party Advertisers.

Cross-references

Also annotated in the same passage (3)

Sharing & Disclosure · Company practice

Advertising-cookie use may count as a sale even though Teladoc is not paid for data

Teladoc says no one pays it for any data. It explains that California defines sale broadly to include sharing for anything of value. If you opt in or consent to advertising cookies and similar tools, their use may count as a sale under particular state privacy laws, including California. The no-payment statement therefore does not mean no legally defined sale can occur.

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Supporting quotations

We are not paid by anyone for any data.
However, California laws define “sale” broadly to include the sharing of information in exchange for anything of value.
If you opt-in/consent to our use of advertising cookies and similar technologies, the use may be considered a “sale” of personal information under specific state consumer privacy law (including in California).

Qualifications & exceptions

  • The possible statutory sale concerns opted-in/consented advertising cookies and similar tools.