Notice of Non-Discrimination
Notice Informing Individuals About Nondiscrimination And Accessibility Requirements
Teladoc, which includes Teladoc Health, Inc., Teladoc Health Medical Group P.A. and Teladoc Physicians, P.C., and Teladoc subsidiaries and affiliates, complies with applicable state and Federal civil rights laws, including Section 1557 of the Affordable Care Act (Section 1557). Teladoc does not exclude people, treat them differently, nor discriminate based on gender, sex, age, race, color, national origin, creed, religion, disability, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, military status, veteran status, or any other characteristic or status protected by state, federal, or local law.
- Teladoc commits to nondiscrimination and civil-rights compliance Legal Rights & Agreement Rules
In compliance with Section 1557 and other federal civil rights laws, we provide individuals the following in a timely manner and free of charge:
- Language assistance is free and timely for people with limited English proficiency Legal Rights & Agreement Rules
- Teladoc provides free communication aids for people with disabilities Legal Rights & Agreement Rules
- Qualified individuals with disabilities can receive reasonable modifications Legal Rights & Agreement Rules
- Language assistance services. Teladoc will provide language assistance services for individuals with limited English proficiency (including individuals’ companions with limited English proficiency) to ensure meaningful access to our programs, activities, services, and other benefits. Language assistance services may include:
- Language assistance is free and timely for people with limited English proficiency Legal Rights & Agreement Rules
- Electronic and written translated documents
- Language assistance is free and timely for people with limited English proficiency Legal Rights & Agreement Rules
- Qualified interpreters
- Language assistance is free and timely for people with limited English proficiency Legal Rights & Agreement Rules
- Appropriate auxiliary aids and services. Teladoc will provide appropriate auxiliary aids and services for individuals with disabilities (including individuals’ companions with disabilities) to ensure effective communication. Appropriate auxiliary aids and services may include:
- Teladoc provides free communication aids for people with disabilities Legal Rights & Agreement Rules
- Qualified interpreters, including American Sign Language interpreters
- Teladoc provides free communication aids for people with disabilities Legal Rights & Agreement Rules
- Video remote interpreting
- Teladoc provides free communication aids for people with disabilities Legal Rights & Agreement Rules
- Information in alternate formats (including but not limited to large print, recorded audio, and accessible electronic formats)
- Teladoc provides free communication aids for people with disabilities Legal Rights & Agreement Rules
- Reasonable modifications. Teladoc will provide reasonable modifications for qualified individuals with disabilities, when necessary to ensure accessibility and equal opportunity to participate in our programs, activities, services, or other benefits.
- Qualified individuals with disabilities can receive reasonable modifications Legal Rights & Agreement Rules
If you need any of these services, or need a reasonable modification of Teladoc policies, practices, or procedures to permit you to participate in Teladoc’s services as an individual with a disability, contact Teladoc at 1-800-835-2362 (TTY: 1-855-636-1578). For additional assistance, you may also contact Teladoc’s Section 1557 Coordinator as accessibility@teladoc.com. If you believe that Teladoc has failed to provide these services or discriminated in another way on the basis of gender, sex, age, race, color, national origin, creed, religion, disability, pregnancy, sexual orientation, gender identity or expression, genetic information, marital status, military status, veteran status, or any other characteristic or status protected by state, federal, or local law,, you can file a grievance with:
- Call Teladoc or contact its Section 1557 Coordinator for assistance Legal Rights & Agreement Rules
- You can file a grievance over discrimination or failure to provide assistance Legal Rights & Agreement Rules
Teladoc Compliance Department 2 Manhattanville Road Purchase, NY 10577 or by email at complianceconcerns@teladochealth.com.
- You can file a grievance over discrimination or failure to provide assistance Legal Rights & Agreement Rules
You can also file a civil rights complaint with the U.S. Department of Health and Human Services, Office for Civil Rights electronically through the Office for Civil Rights Complaint Portal, available at https://ocrportal.hhs.gov/ocr/smartscreen/main.jsf, or by mail or phone at: U.S. Department of Health and Human Services, 200 Independence Avenue SW, Room 509F, HHH Building, Washington, DC 20201, 1-800-368-1019, 800-537-7697 (TDD).
- You may also file a civil-rights complaint with HHS Legal Rights & Agreement Rules
Complaint forms are available at http://www.hhs.gov/ocr/office/file/index.html.
- You may also file a civil-rights complaint with HHS Legal Rights & Agreement Rules
Español (Spanish) ATENCIÓN: Si habla español, tiene a su disposición servicios gratuitos de asistencia lingüística. Llame al 1-800-835-2362 (TTY: 1-855-636-1578).
- Multilingual notices provide language-assistance contact information Legal Rights & Agreement Rules
繁體中文 (Chinese) 注意: 如果您使用繁體中文,您可以免費獲得語言援助服務。請致電 1-800-835-2362 (TTY: 1-855-636-1578)
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Tiếng Việt (Vietnamese) CHÚ Ý: Nếu bạn nói Tiếng Việt, có các dịch vụ hỗ trợ ngôn ngữ miễn phí dành cho bạn. Gọi số 1-800-835-2362 (TTY: 1-855-636-1578)
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한국어 (Korean) 주의: 한국어를 사용하시는 경우, 언어 지원 서비스를 무료로 이용하실 수 있습니다. 1-800-835-2362 (TTY: 1-855-636-1578) 번으로 전화해 주십시오.
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Tagalog (Tagalog -- Filipino) PAUNAWA: Kung nagsasalita ka ng Tagalog, maaari kang gumamit ng mga serbisyo ng tulong sa wika nang walang bayad. Tumawag sa 1-800-835-2362 (TTY: 1-855-636-1578)
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Русский (Russian) ВНИМАНИЕ: Если вы говорите на русском языке, то вам доступны бесплатные услуги перевода. Звоните 1-800-835-2362 (телетайп: 1-855-636-1578)
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العربية (Arabic) 1ملحوظة: إذا كنت تتحدث اذكر اللغة، فإن خدمات المساعدة اللغویة تتوافر لك بالمجان. اتصل برقم 800-835-2362( رقم. (1578-636-855-1 :ھﺎﺗﻒ اﻟﺼﻢ واﻟﺒﻜﻢ
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Kreyòl Ayisyen (French Creole) ATANSYON: Si w pale Kreyòl Ayisyen, gen sèvis èd pou lang ki disponib gratis pou ou. Rele 1-800-835-2362 (TTY: 1-855-636-1578)
- Multilingual notices provide language-assistance contact information Legal Rights & Agreement Rules
Français (French) ATTENTION: Si vous parlez français, des services d'aide linguistique vous sont proposés gratuitement. Appelez le 1-800-835-2362 (ATS: 1-855-636-1578)
- Multilingual notices provide language-assistance contact information Legal Rights & Agreement Rules
Polski (Polish) UWAGA: Jeżeli mówisz po polsku, możesz skorzystać z bezpłatnej pomocy językowej. Zadzwoń pod numer 1-800-835-2362 (TTY: 1-855-636-1578)
- Multilingual notices provide language-assistance contact information Legal Rights & Agreement Rules
Português (Portuguese) ATENÇÃO: Se fala português, encontram-se disponíveis serviços linguísticos, grátis. Ligue para 1-800-835-2362 (TTY: 1-855-636-1578)
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Italiano (Italian) ATTENZIONE: In caso la lingua parlata sia l'italiano, sono disponibili servizi di assistenza linguistica gratuiti. Chiamare il numero 1-800-835-2362 (TTY: 1-855-636-1578)
- Additional language notices repeat free-assistance contact information Legal Rights & Agreement Rules
Deutsch (German) ACHTUNG: Wenn Sie Deutsch sprechen, stehen Ihnen kostenlos sprachliche Hilfsdienstleistungen zur Verfügung. Rufnummer: 1-800-835-2362 (TTY: 1-855-636-1578)
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日本語 (Japanese) 注意事項: 日本語を話される場合、無料の言語支援をご利用いただけます。1-800-835-2362 (TTY: 1-855-636-1578)まで、お電話にてご連絡ください。
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فارسی (Farsi) توجھ: اگر بھ زبان فارسی گفتگو می کنید، تسھیلات زبانی بصورت رایگان برای شما فراھم می باشد. با 1-800-835-2362 (TTY: 1-855-636-1578) تماس بگیرید.
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हिंदी (Hindi) ध्यान दें: अगर आप हिंदी बोलते हैं, तो आपके लिए नि:शुल्क भाषा सहायता सेवा उपलब्ध है। कॉल करें 1-800-835-2362 (TTY: 1-855-636-1578)।
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Հայերեն (Armenian) ՈՒՇԱԴՐՈՒԹՅՈՒՆ՝ Եթե խոսում եք հայերեն, ապա ձեզ անվճար կարող են տրամադրվել լեզվական աջակցության ծառայություններ: Զանգահարեք 1-800-835-2362 (TTY (հեռատիպ)՝ 1-855-636-1578):
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ગુજરાતી (Gujarati) ધ્યાન આપો: જો તમે ગુજરાતી બોલો છો, [તો તમારા માટે] મફત ભાષા સહાય સેવાઓ ઉપલબ્ધ છે. કૉલ કરો 1-800-835-2362 (ટીટીવાય: 1-855-636-1578).
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Hmoob (Hmong) LUS CEEV: Yog tias koj hais lus Hmoob, cov kev pab txog lus, muaj kev pab dawb rau koj. Hu rau 1-800-835-2362 (TTY: 1-855-636-1578).
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اُردُو (Urdu) 1خبردار: اگر آپ اردو بولتے ہیں، تو آپ کو زبان کی مدد کی خدمات مفت میں دستیاب ہیں ۔ کال 800-835-2362 (TTY: 1-855-636-1578). کریں
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ខ្មែរ (Cambodian) ចំណាំ៖ ប្រសិនបើអ្នកនិយាយភាសាខ្មែរ សេវាជំនួយខាងភាសាដោយឥតគិតថ្លៃមានសម្រាប់អ្នក។ សូម ទូរសព្ទមកលេខ 1-800-835-2362 (TTY: 1-855-636-1578)។
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ਪੰਜਾਬੀ (Punjabi) ਧਿਆਨ ਦਿਓ: ਜੇ ਤੁਸੀਂ ਪੰਜਾਬੀ ਬੋਲਦੇ ਹੋ,[ ਤਾਂ ਮੁਫਤ ਭਾਸ਼ਾ ਸਹਾਇਤਾ] ਸੇਵਾਵਾਂ ਤੁਹਾਡੇ ਲਈ ਉਪਲਬਧ ਹਨ। 1-800-835-2362 (TTY: 1-855-636-1578) 'ਤੇ ਕਾਲ ਕਰੋ।
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বাংলা (Bengali) মনোযোগ দিন: আপনি যদি ংলা ভাষায় কথা বলেন তাহলে ভাষা সহায়তা পরিষেবা আপনার জন্য বিনামূল্যে উপলব্ধ রয়েছে। কল করুন 1-800-835-2362 (TTY: 1-855-636-1578).
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אידיש (Yiddish) אויפמערקזאם: אויב איר רעדט אידיש, זענען פארהאן פאר אייך שפראך הילף סערוויסעס פריי פון אפצאל. רופט 1-800-835-2362 (TTY: 1-855-636-1578)
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አማርኛ (Amharic) ማስታወሻ: የሚናገሩት ቋንቋ ኣማርኛ ከሆነ የትርጉም እርዳታ ድርጅቶች፣ በነጻ ሊያግዝዎት ተዘጋ ተዋል፡ ወደ ሚከተለው ቁጥር ይደውሉ 1-800-835-2362 (መስማት ለተሳናቸው: 1-855-636-1578).
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ภาษาไทย (Thai) เรียน: ถ้าคุณพูดภาษาไทยคุณสามารถใช้บริการช่วยเหลือทางภาษาได้ฟรี โทร 1-800-835-2362 (TTY: 1-855-636-1578).
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Oroomiffa (Oromo) XIYYEEFFANNAA: Afaan dubbattu Oroomiffa, tajaajila gargaarsa afaanii, kanfaltiidhaan ala, ni argama. Bilbilaa 1-800-835-2362 (TTY: 1-855-636-1578).
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Ilokano (Ilocano) PAKDAAR: Nu saritaem ti Ilocano, ti serbisyo para ti baddang ti lengguahe nga awanan bayadna, ket sidadaan para kenyam. Awagan ti 1-800-835-2362 (TTY: 1-855-636-1578).
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ພາສາລາວ (Lao) ໂປດຊາບ: ຖ້າວ່າ ທ່ານເວົ້າພາສາ ລາວ, ການບໍລິການຊ່ວຍເຫຼືອດ້ານພາສາ, ໂດຍບໍ່ເສັຽຄ່າ, ແມ່ນມີພ້ອມໃຫ້ທ່ານ. ໂທຣ 1-800-835-2362 (TTY: 1-855-636-1578).
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Shqip (Albanian) KUJDES: Nëse flitni shqip, për ju ka në dispozicion shërbime të asistencës gjuhësore, pa pagesë. Telefononi në 1-800-835-2362 (TTY: 1-855-636-1578).
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Srpsko-hrvatski (Serbo-Croatian) OBAVJEŠTENJE: Ako govorite srpsko-hrvatski, usluge jezičke pomoći dostupne su vam besplatno. Nazovite 1-800-835-2362 (TTY- Telefon za osobe sa oštećenim govorom ili sluhom: 1-855-636-1578).
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Українська (Ukrainian) УВАГА! Якщо ви розмовляєте українською мовою, ви можете звернутися до безкоштовної служби мовної підтримки. Телефонуйте за номером 1-800-835-2362 (телетайп: 1-855-636-1578).
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नेपाली (Nepali) ध्यान दिनुहोस्: यदि तपाईं नेपाली भाषा बोल्नुहुन्छ भने, निःशुल्क भाषा सहायता सेवाहरू तपाईंलाई उपलब्ध छन्। 1-800-835-2362 मा कल गर्नुहोस् (TTY: 1-855-636-1578)।
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Nederlands (Dutch) AANDACHT: Als u nederlands spreekt, kunt u gratis gebruikmaken van de taalkundige diensten. Bel 1-800-835-2362 (TTY: 1-855-636-1578).
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unD (Karen) ဟ်သုဉ်ဟ်သး- နမ့်ကတိၤ ကညီ ကျိာ်အဃိ, နမ့်နၢ် ကျိာ်အတၢ်မၤစၢၤလၢ တလၢာ်ဘူဉ်လၢာ်စ့ၤ နီတမံၤဘဉ်သ့ဉ်လီၤ. ကိး 1-800-835-2362 (TTY: 1-855-636-1578)꤯
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Gagana fa'a Sāmoa (Samoan) MO LOU SILAFIA: Afai e te tautala Gagana fa'a Sāmoa, o loo iai auaunaga fesoasoan, e fai fua e leai se totogi, mo oe, Telefoni mai: 1-800-835-2362.
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Kajin Ṃajōḷ (Marshallese) LALE: Ñe kwōj kōnono Kajin Ṃajōḷ, kwomaroñ bōk jerbal in jipañ ilo kajin ṇe aṃ ejjeḷọk wōṇāān. Kaalọk 1-800-835-2362 (TTY: 1-855-636-1578).
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Română (Romanian) ATENȚIE: Dacă vorbiți limba română, vă stau la dispoziție servicii de asistență lingvistică, gratuit. Sunați la 1-800-835-2362 (TTY: 1-855-636-1578).
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Foosun Chuuk (Trukese) MEI AUCHEA: Ika iei foosun fonuomw: Foosun Chuuk, iwe en mei tongeni omw kopwe angei aninisin chiakku, ese kamo. Kori 1-800-835-2362 (TTY: 1-855-636-1578).
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Tonga (Tongan) FAKATOKANGA'I: Kapau 'oku ke Lea-Fakatonga, ko e kau tokoni fakatonu lea 'oku nau fai atu ha tokoni ta'etotongi, pea teke lava 'o ma'u ia. Telefoni mai 1-800-835-2362 (TTY: 1-855-636-1578).
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Bisaya (Bisayan) ATENSYON: Kung nagsulti ka og Cebuano, aduna kay magamit nga mga serbisyo sa tabang sa lengguwahe, nga walay bayad. Tawag sa 1-800-835-2362 (TTY: 1-855-636-1578).
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Ikirundi (Bantu -- Kirundi) ICITONDERWA: Nimba uvuga Ikirundi, uzohabwa serivisi zo gufasha mu ndimi, ku buntu. Woterefona 1-800-835-2362 (TTY: 1-855-636-1578).
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Kiswahili (Swahili) KUMBUKA: Ikiwa unazungumza Kiswahili, unaweza kupata, huduma za lugha, bila malipo. Piga simu 1-800-835-2362 (TTY: 1-855-636-1578).
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Bahasa Indonesia (Indonesian) PERHATIAN: Jika Anda berbicara dalam Bahasa Indonesia, layanan bantuan bahasa akan tersedia secara gratis. Hubungi 1-800-835-2362 (TTY: 1-855-636-1578).
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Türkçe (Turkish) DİKKAT: Eğer Türkçe konuşuyor iseniz, dil yardımı hizmetlerinden ücretsiz olarak yararlanabilirsiniz. 1-800-835-2362 (TTY: 1-855-636-1578) irtibat numaralarını arayın.
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کوردی (Kurdish) ئاگاداری: ئھگھر بھ زمانی کوردی قھسھ دەکھیت، خزمھتگوزاریھکانی یارمھتی زمان، بھخۆڕایی، بۆ تۆ بھردەستھ.بکھ. TTY (1-855-636-1578) 1-800-835-2362 پھیوەندی بھ
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తెలుగు (Teluga) గమనించండి: మీరు తెలుగు గనుక మాట్లాడితే, ఉచిత భాషా సహాయ సేవలు మీకు అందుబాటులో ఉన్నాయి. 1-800-835-2362 (TTY: 1-855-636-1578) కు కాల్ చేయండి.
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Thuɔŋjaŋ (Nilotic -- Dinka) PIŊ KENE: Na ye jam në Thuɔŋjaŋ, ke kuɔny yenë kɔc waar thook atɔ̈ kuka lëu yök abac ke cïn wënh cuatë piny. Yuɔpë 1-800-835-2362 (TTY: 1-855-636-1578)
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Norsk (Norwegian) MERK: Hvis du snakker norsk, er gratis språkassistansetjenester tilgjengelige for deg. Ring 1-800-835-2362 (TTY: 1-855-636-1578).
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Català (Catalan) ATENCIÓ: Si parleu Català, teniu disponible un servei d"ajuda lingüística sense cap càrrec. Truqueu al 1-800-835-2362 (TTY o teletip: 1-855-636-1578).
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λληνικά (Greek) ΠΡΟΣΟΧΗ: Αν μιλάτε ελληνικά, στη διάθεσή σας βρίσκονται υπηρεσίες γλωσσικής υποστήριξης, οι οποίες παρέχονται δωρεάν. Καλέστε 1-800-835-2362 (TTY: 1-855-636-1578).
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Igbo asusu (Ibo) Ntị: Ọ bụrụ na asụ Ibo, asụsụ aka ọasụ n'efu, defu, aka. Call 1-800-835-2362 (TTY: 1-855-636-1578).
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èdè Yorùbá (Yoruba) AKIYESI: Bi o ba nsọ èdè Yorùbú ọfé ni iranlọwọ lori èdè wa fun yin o. Ẹ pe ẹrọ-ibanisọrọ yi 1-800-835-2362 (TTY: 1-855-636-1578).
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Lokaiahn Pohnpei (Pohnpeian) Ni songen mwohmw ohte, komw pahn sohte anahne kawehwe mesen nting me koatoantoal kan ahpw wasa me ntingie [Lokaiahn Pohnpei] komw kalangan oh ntingidieng ni lokaiahn Pohnpei. Call 1-800-835-2362 (TTY: 1-855-636-1578).
- Other labeled taglines also point to the assistance telephone contacts Legal Rights & Agreement Rules
Deitsch (Pennsylvania Dutch) Wann du [Deitsch (Pennsylvania German / Dutch)] schwetzscht, kannscht du mitaus Koschte ebber gricke, ass dihr helft mit die englisch Schprooch. Ruf selli Nummer uff: Call 1-800-835-2362 (TTY: 1-855-636-1578).
- Other labeled taglines also point to the assistance telephone contacts Legal Rights & Agreement Rules
hoʻokomo ʻōlelo (Hawaiian) E N N MAI: Inā hoʻopuka ʻoe i ka ʻōlelo [hoʻokomo ʻōlelo], loaʻa ke kōkua manuahi iā ʻoe. E kelepona iā 1-800-835-2362 (TTY: 1-855-636-1578).
- Other labeled taglines also point to the assistance telephone contacts Legal Rights & Agreement Rules
Adamawa (Fulfulde) MAANDO: To a waawi [Adamawa], e woodi ballooji-ma to ekkitaaki wolde caahu. Noddu 1-800-835-2362 (TTY: 1-855-636-1578).
- Other labeled taglines also point to the assistance telephone contacts Legal Rights & Agreement Rules
tsalagi gawonihisdi (Cherokee) Hagsesda: iyuhno hyiwoniha [tsalagi gawonihisdi]. Call 1-800-835-2362 (TTY: 1-855-636-1578)
- Other labeled taglines also point to the assistance telephone contacts Legal Rights & Agreement Rules
I linguahén Chamoru (Chamorro) ATENSIÓN: Yanggen un tungó [I linguahén Chamoru], i setbision linguahé gaige para hagu dibatde ha . Agang I 1-800-835-2362 (TTY: 1-855-636-1578).
- Other labeled taglines also point to the assistance telephone contacts Legal Rights & Agreement Rules
မြန်မာ (Burmese) သတိပြုရန် - သင်မြန်မာစကားကိုပြောဆိုပါက ဘာသာစကားဆိုင်ရာ အကူအညီပေးသည့် ဝန်ဆောင်မှုများကို သင်အခမဲ့ရနိုင်ပါသည်။ 1-800-835-2362 (ဆွံ့အနားမကြားဖုန်းလိုင်း 1-855-636-1578) ကို ဖုန်းခေါ်ဆိုပါ။
- Other labeled taglines also point to the assistance telephone contacts Legal Rights & Agreement Rules
Ɓàsɔ́ɔ̀-wùɖù-po-nyɔ̀ (Bassa) Dè ɖɛ nìà kɛ dyéɖé gbo: Ɔ jǔ ké m [Ɓàsɔ́ɔ -wùɖù-po-nyɔ ] jǔ ní, nìí, à wuɖu kà kò ɖò po-poɔ ɓɛ́ìn m gbo kpáa. Ɖá 1-800-835-2362 (TTY: 1-855-636-1578)
- Other labeled taglines also point to the assistance telephone contacts Legal Rights & Agreement Rules
Chahta (Choctaw) ANOMPA PA PISAH: [Chahta] makilla ish anompoli hokma, kvna hosh Nahollo Anompa ya pipilla hosh chi tosholahinla. Atoko, hattak yvmma im anompoli chi bvnnakmvt, holhtina pa payah: 1-800-835-2362 (TTY: 1-855-636-1578).
- Other labeled taglines also point to the assistance telephone contacts Legal Rights & Agreement Rules
Mien Tagline (Mien) LONGC HNYOUV JANGX LONGX OC: Beiv taux meih qiemx longc mienh tengx faan benx meih nyei waac nor douc waac daaih lorx taux 1-800-835-2362 (TTY: 1-855-636-1578). Liouh lorx jauvlouc tengx aengx caux nzie gong bun taux ninh mbuo wuaaic fangx mienh, beiv taux longc benx nzangc-pokc bun hluo mbiutc aengx caux aamz mborqv benx domh sou se mbenc nzoih bun longc. Douc waac daaih lorx 1-800-835-2362 (TTY: 1-855-636-1578). Naaiv deix nzie weih gong-bou jauv-louc se benx wang-henh tengx mv zuqc cuotv nyaanh oc.
- The Mien tagline covers language help and disability aids Legal Rights & Agreement Rules