Notice of Privacy Practices

Charges & Financial Obligations · Company practice

PHI supports billing and payment collection

Teladoc uses and shares PHI for billing and collecting payment, including claims to health plans and working with other payers. You can request no PHI disclosure to a health plan for payment if you or someone on your behalf has paid in full; Teladoc must honor that exception to its usual discretion on restrictions.

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Supporting quotations

We may use and share your PHI for payment. This helps us bill for services and work with health plans.

We use and share your PHI to support billing and collecting payment for services, including working with health plans and other payers.

Note, Teladoc Health is not required to agree to a requested restriction, except where you request that we not disclose your PHI to a health plan for payment purposes and you (or another individual on your behalf) have paid in full.

Qualifications & exceptions

• A paid-in-full request can restrict health-plan disclosures for payment.

Cross-references

• has exception (model-proposed): Paid-in-full care can be withheld from health-plan payment disclosures — The paid-in-full request is the notice’s mandatory exception to discretionary restrictions on health-plan payment disclosures.