Terms and Conditions

Teladoc Health · agreement dated July 1, 2019 · Official agreement

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8 of 51 cards in Account & Service Control

Account & Service Control · User right or choice

Rejecting amended terms means discontinuing use

The stated sole and exclusive remedy for disagreeing with amended terms is to stop using the websites and platforms. Doing so is treated as terminating the agreement.

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Supporting quotations

If you do not agree to the terms of the amended Terms and Conditions, your sole and exclusive remedy is to discontinue your use of the Websites and Platforms and you will be deemed to have terminated these Terms and Conditions.
Also annotated in the same passage (2)

Account & Service Control · Permission or license

Platform access is a limited, revocable license

The platform license is limited, nonexclusive, nonsublicensable, revocable and nontransferable. It permits use in accordance with these terms; registration and login information are required.

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Supporting quotations

Teladoc Health grants you a limited, non-exclusive, non-sublicensable, revocable, non-transferable license to use the Platforms in accordance with these Terms and Conditions.
In order to use the Platforms, you will be asked to register an account and create login information, including without limitation, username and passwords.

Qualifications & exceptions

  • Use must comply with these terms.

Cross-references

Also annotated in the same passage (1)

Account & Service Control · Restriction or exception

Registration requires adult capacity and use for yourself or your child

By registering, users warrant that they are at least 18 and legally able and authorized to enter the agreement. They also warrant that access is for themselves or a child under 18 for whom they are the legal guardian. These are the account holder’s representations, rather than a ban on a guardian accessing services for a child.

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Supporting quotations

(i) you are at least eighteen (18) years of age, (ii) you have the legal ability and authority to enter into these Terms and Conditions with Teladoc Health
(x) you are accessing the Websites and Platforms for yourself or a child under the age of eighteen for whom you are the legal guardian.

Qualifications & exceptions

  • Access may be for a child under 18 only where the user is the legal guardian.

Cross-references

Also annotated in the same passage (3)

Account & Service Control · Procedure

Registration includes accuracy, lawful-use and noninterference promises

Users warrant that registration information is accurate and complete and promise immediate notification if information becomes inaccurate, incomplete, false or misleading. They also promise compliance with applicable laws and no interference with other users or Teladoc’s or its vendors’ security measures.

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Supporting quotations

(iii) the information you have provided to Teladoc Health in your registration is accurate and complete, (iv) you will comply with any and all laws applicable to your use of the Websites and Platforms, (v) you will not interfere with a third party's use and enjoyment of the Websites and Platforms, (vi) you will not interfere with or disrupt Teladoc Health's or its vendors' security measures, (vii) if any information you provide to Teladoc Health becomes inaccurate, incomplete or otherwise false or misleading, you will immediately notify Teladoc Health
Also annotated in the same passage (4)

Account & Service Control · Permission or license

Teladoc can end access for any reason without notice

Violation of the terms terminates the ability to use the websites or platforms. Teladoc also reserves discretion to terminate any or all access for any reason without prior notice, in addition to other legal remedies, and disclaims liability to the user or third parties for termination or discontinuance.

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Supporting quotations

If you violate these Terms and Conditions, your ability to use the Websites and/or Platforms will be terminated. Teladoc Health may, in its sole discretion, terminate your access to the Websites and/or Platforms, or any portion thereof, for any reason whatsoever without prior notice.
These actions are in addition to any other right or remedy Teladoc Health may have available at law. Further, Teladoc Health shall not be liable to you or any third party for any such termination or discontinuance.
Also annotated in the same passage (3)

Account & Service Control · User right or choice

You can terminate by stopping access and use

Users may terminate these terms by ceasing access to and use of the websites and platforms. Any termination requires them to stop using those services immediately.

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Supporting quotations

You may terminate these Terms and Conditions by ceasing to access and use the Websites and Platforms. Upon any termination of these Terms and Conditions you must immediately cease use of the Websites and Platforms.
Also annotated in the same passage (3)

Account & Service Control · Restriction or exception

Do not misrepresent your identity or affiliation

The prohibited-use list bars misrepresenting identity or affiliation in any way.

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Supporting quotations

Misrepresent your identity or affiliation in any way;

Account & Service Control · Restriction or exception

Under-13s are told not to use the sites; account holders must be adults

The children section says the websites and platforms are not intended for under-13s and tells them not to use or access them. It states that use affirms being over 13. Separately, registration requires the account holder to be at least 18 and accessing for themselves or a child under 18 for whom they are legal guardian. The over-13 statement does not remove those registration requirements. The source does not explain its treatment of a person exactly 13 or how the direct-use language interacts with guardian access for younger children.

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Supporting quotations

The Websites and Platforms are not intended for children under the age of 13. If you are under 13 years of age, please do not use or access the Websites or Platforms at any time or in any manner. By using the Websites or Platforms, you affirm that you are over the age of 13.
(i) you are at least eighteen (18) years of age
(x) you are accessing the Websites and Platforms for yourself or a child under the age of eighteen for whom you are the legal guardian.

Qualifications & exceptions

  • Registration has a separate minimum age of 18.
  • A legal guardian may access for a child under 18.

Not stated here

  • Exactly age 13 is not clearly addressed by “under 13” and “over the age of 13”.
  • The text does not explain the interaction between under-13 direct access and guardian access.

Cross-references

Also annotated in the same passage (4)