Data Access & Collection · Restriction or exception
You must keep account and medical information accurate
At registration and whenever you use the services, you must provide accurate and complete information, including up-to-date medical history yourself or through your other providers. You must supply true and complete email, mailing address, phone and other account information and promptly update changes.
Details not recorded for this card
Supporting quotations
You must provide accurate and complete information when You register for, and any time You use, the Teladoc Services.
You must also provide, or cause Your other healthcare providers to provide, Your up-to-date, accurate and complete medical history and information.
It is Your responsibility to also provide Us with a true, accurate, and complete e-mail address, physical mailing address, phone number and other information related to Your account(s), and to maintain and update promptly any changes in this information.
Data Access & Collection · Company practice
Third-party sign-in supplies limited identity data, not the password
If you register or sign in through a provider such as Apple or Google, Teladoc receives limited identity information such as your name and email to create or access your account, but not your third-party password. The provider’s terms and privacy policy apply to that authentication service; those documents are not supplied.
Details not recorded for this card
Supporting quotations
If You register for or sign in to the Teladoc Services using a third-party authentication provider (such as Apple or Google), we receive limited identity information from that provider — such as Your name and email address — to create or access Your account.
We do not receive Your third-party account password.
Your use of any third-party authentication service is subject to that provider’s terms and privacy policy.
Qualifications & exceptions
Applies to registration or sign-in through a third-party authentication provider.
Data Access & Collection · Company practice
Calls may be recorded, and you may request no recording
Teladoc may record inbound and outbound calls for quality monitoring and training. These Terms record your consent to calls being recorded but also let you request that a call not be recorded.
Details not recorded for this card
Supporting quotations
Teladoc may record inbound and outbound calls for quality monitoring and training purposes.
You acknowledge and consent to the recording of phone calls between You and Teladoc.
You may request the call not be recorded.
Qualifications & exceptions
For quality monitoring and training; you may request that the call not be recorded.