31 of 88 cards in Legal Rights & Agreement Rules
Legal Rights & Agreement Rules · Context
The assigned Terms state an effective date of February 1, 2026. A previous version is linked separately; its terms are not supplied here.
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Effective Date: February 1, 2026
Legal Rights & Agreement Rules · Context
The summary is a guide and does not replace or change the full Terms. If they differ, the full Terms control.
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This summary explains key parts of the Terms of Service. It is only a guide. It does not replace or change the full Terms.
If this summary and the full Terms are different, the full Terms control.
Legal Rights & Agreement Rules · Procedure
Accessing or using a Teladoc Service binds the individual user to this Agreement. Teladoc includes Teladoc Health, Inc. and the affiliates or subsidiaries providing and supporting the service. The defined services are those you enrolled in or scheduled a consultation through.
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By accessing or using any of the Teladoc Services, You agree to be bound by this Agreement, which is a legally enforceable agreement between Teladoc and You, an individual (“You”).
Throughout the Agreement, “Teladoc Services” refers to the specific Teladoc Service that You have enrolled in or have scheduled a consultation through.
Legal Rights & Agreement Rules · Context
These Terms supplement rather than replace other documentation you may have to agree to for the services you enroll in. Those additional documents are not supplied by this source.
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This Agreement is in addition to, and not in lieu of, any additional documentation you may be required to agree to as part of the Teladoc Services
Legal Rights & Agreement Rules · Restriction or exception
Chronic Condition Management, Digital Behavioral Health and Expert Medical Services provide information, not medical advice, diagnosis or treatment, and do not create a doctor-patient relationship. Their content cannot cover every use, precaution, interaction or adverse effect. Coaches and Guides are not licensed mental health professionals. Consult your own qualified provider about conditions or treatment changes and do not delay professional advice because of these programs.
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Although they are health-related services, the Chronic Condition Management Programs, Digital Behavioral Health Programs and Expert Medical Services (“Non-Advice Programs”) do not offer medical advice, diagnosis or treatment and do not create a doctor-patient relationship between you and Teladoc.
Any services provided or content accessed within the Non- Advice Programs are for informational purposes only and are not intended to and cannot cover all possible uses, directions, precautions, drug interactions, or adverse effects.
Coaches and Guides are not licensed mental health professionals.
Please consult Your doctor or other qualified health care provider if You have any questions about a medical condition, or before taking any drug, changing Your diet, or commencing or discontinuing any course of treatment.
Do not ignore or delay obtaining professional medical advice because of information accessed through the Non-Advice Programs.
Legal Rights & Agreement Rules · Procedure
The Non-Advice Programs should not be used for medical emergencies or diagnosis or treatment. The Terms instruct users to call 911 or their doctor for all medical emergencies.
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The Non-Advice Programs should not be used during a medical emergency or for the diagnosis or treatment of any medical condition.
Call 911 or Your doctor for all medical emergencies.
Legal Rights & Agreement Rules · Restriction or exception
You agree not to violate applicable laws or regulations, or assist or permit people to engage in the preceding prohibited activities.
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Violate any applicable laws or regulations in any way;
Assist or permit any persons in engaging in any of the activities described above; or
Legal Rights & Agreement Rules · Company practice
Teladoc may amend the Agreement at any time. Changes take effect immediately when posted. You agree to review periodically, and continued service use after a change constitutes agreement to the amended Terms.
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Teladoc may, at any time and from time to time, amend this Agreement.
Any changes to this Agreement will be effective immediately upon posting of the changed Terms of Service.
You agree to review the Terms of Service periodically and Your use of the Teladoc Services following any such change constitutes Your agreement to follow and be bound by this Agreement as amended.
Legal Rights & Agreement Rules · Restriction or exception
The feature gives no medical advice, diagnosis or treatment recommendations. Do not base insulin dosing or carbohydrate adjustments on it. Use real-time data in the manufacturer’s app or device for clinical actions, follow your monitoring-device instructions, and consult a qualified professional before medical interpretations or therapy adjustments based on displayed data.
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Always refer to real-time data in the CGM manufacturer’s app or device for clinical actions.
The software does not provide medical advice, diagnosis, or treatment recommendations.
Treatment decisions, such as insulin dosing or carbohydrate intake adjustments, should not be made based on this software.
You should follow the instructions provided with their CGM system or other monitoring devices.
You must consult a qualified healthcare professional before making any medical interpretations or therapy adjustments based on the data presented.
Legal Rights & Agreement Rules · Restriction or exception
The Terms place use of chosen third-party services and reliance on their content solely at your risk and disclaim Teladoc liability for damages arising from or related to that use. This is the Agreement’s allocation of responsibility, rather than an assessment of whether a particular disclaimer is enforceable.
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USE OF THESE THIRD PARTY SERVICES AND RELIANCE ON THEIR CONTENT IS SOLELY AT YOUR OWN RISK.
TELADOC MAY NOT BE HELD LIABLE FOR ANY DAMAGES ARISING OUT OF OR RELATED TO YOUR USE OF ANY THIRD-PARTY SERVICE OR CONTENT.
Legal Rights & Agreement Rules · Restriction or exception
Teladoc may provide third-party content and links as a courtesy. It says it does not control, endorse, sponsor or recommend outside sites or content and accepts no responsibility for their availability or statements’ accuracy. It expressly disclaims liability for allegations of intellectual-property infringement or information and opinions in third-party content. It directs you to each linked site’s policy statements, which are not supplied here.
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We provide such third-party content and links as a courtesy to Our members.
We have no control over any third-party owned web sites or content referenced, accessed by or available through the Teladoc Services and, therefore, we do not endorse, sponsor, recommend or otherwise accept any responsibility for such third-party web sites or content or for the availability of such web sites.
Any views expressed by third parties on the Websites and Platforms are solely the views of such third party and Teladoc Health assumes no responsibility for the accuracy or veracity of any statement made by such third party.
IN PARTICULAR, WE DO NOT ACCEPT ANY LIABILITY ARISING OUT OF ANY ALLEGATION THAT ANY THIRD-PARTYOWNED CONTENT (WHETHER PUBLISHED IN THE TELADOC SERVICES, OR ANY OTHER, WEB SITE) INFRINGES THE INTELLECTUAL PROPERTY RIGHTS OF ANY PERSON OR ANY LIABILITY ARISING OUT OF ANY INFORMATION OR OPINION CONTAINED ON SUCH THIRD-PARTY WEB SITE OR CONTENT.
If You click on links to third-party sites from Teladoc, You should consult the policy statements of each site You visit.
Legal Rights & Agreement Rules · Restriction or exception
The services are offered as-is and as-available. Except where law prohibits it, Teladoc, its clients and suppliers disclaim express and implied warranties, including merchantability, fitness for a particular purpose and non-infringement. Access may be interrupted and information or services may contain errors. The Terms acknowledge that some jurisdictions do not allow implied-warranty exclusions, so some exclusions may not apply.
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THE TELADOC SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EXPRESS OR IMPLIED.
EXCEPT TO THE EXTENT PROHIBITED BY LAW, TELADOC, ITS CLIENTS AND ITS SUPPLIERS DISCLAIM ALL EXPRESS AND IMPLIED WARRANTIES WITH REGARD TO THE INFORMATION, SERVICES AND MATERIALS CONTAINED ON THE TELADOC SERVICES, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON- INFRINGEMENT.
ACCESS TO THE TELADOC SERVICES MAY BE INTERRUPTED AND INFORMATION, SERVICES, AND MATERIALS MAY NOT BE ERROR-FREE.
PLEASE NOTE THAT SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, AND THEREFORE SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
Legal Rights & Agreement Rules · Restriction or exception
Teladoc, affiliates, clients, suppliers and others involved in delivering the services disclaim responsibility for accuracy, completeness or usefulness of supplied information, services and materials, and liability for direct, indirect, incidental, special, exemplary, consequential or punitive damages from use or inability to use services. The Terms describe these limits as fundamental to providing services. This states the contractual wording without deciding its enforceability; the section also acknowledges legal limits on warranty exclusions.
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NONE OF TELADOC, ITS AFFILIATES, ITS CLIENTS, ITS SUPPLIERS, OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING OR DELIVERING THE TELADOC SERVICES OR THE INFORMATION, SERVICES, AND MATERIALS CONTAINED THEREIN ASSUMES ANY LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION, SERVICES AND MATERIALS PROVIDED ON THE TELADOC SERVICES; THEY ALSO SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF, OR INABILITY TO USE, THE TELADOC SERVICES, OR YOUR INABILITY TO USE THE TELADOC SERVICES FOR ANY REASON.
YOU ACKNOWLEDGE AND AGREE THAT THE LIMITATIONS SET FORTH ABOVE ARE FUNDAMENTAL ELEMENTS OF THIS AGREEMENT AND THE TELADOC SERVICES WOULD NOT BE PROVIDED TO YOU ABSENT SUCH LIMITATIONS.
PLEASE NOTE THAT SOME JURISDICTIONS MAY NOT ALLOW THE EXCLUSION OF IMPLIED WARRANTIES, AND THEREFORE SOME OF THE ABOVE EXCLUSIONS MAY NOT APPLY TO YOU.
Legal Rights & Agreement Rules · Restriction or exception
You agree to indemnify, defend and hold harmless Teladoc, its clients and suppliers, and their listed affiliates and personnel, from liability, loss, claims, suits, damage and expenses including reasonable legal fees. The triggers are your breach, use or misuse of services, or posting material to them. The use trigger is not limited in the text to misuse.
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You agree to indemnify, defend and hold harmless Teladoc, its clients, and its suppliers and their respective affiliates, employees, officers, directors, agents, servants, shareholders, and representatives of each from any liability, loss, claim, suit, damage, and expense (including reasonable attorneys' fees and expenses) related to (i) Your violation of this Agreement, (ii) Your use, or misuse, of the Teladoc Services, and/or (iii) Your posting of material to the Teladoc Services.
Legal Rights & Agreement Rules · Context
Section 15 selects New York law for the Agreement, disputes and service-use matters without conflict-of-laws principles. Section 22 separately says the U.S. Federal Arbitration Act governs interpretation and enforcement of the arbitration provision. These are the document’s stated law choices; no external-law conclusions are supplied.
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This Agreement and the resolution of any and all disputes related to this Agreement shall be construed in accordance with the laws of the State of New York.
Since the laws of each State or country may differ, You agree that the statutes and laws of the State of New York, without regard to any principles of conflicts of law, will apply to any and all matters relating to the use of the Teladoc Services.
You agree that, by agreeing to these Terms of Use, the U.S. Federal Arbitration Act governs the interpretation and enforcement of this provision, and that you and Teladoc are each waiving the right to a trial by jury or to participate in a class action.
Legal Rights & Agreement Rules · Context
Section 15 says Agreement disputes are resolved exclusively in New York state and federal courts. Section 22 instead directs disputes relating to services and the Terms to binding arbitration or small claims court. The source does not expressly reconcile these overlapping forum statements; this analysis preserves both rather than promising an unrestricted court action or inventing a priority rule.
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Any dispute between Teladoc and You related to this Agreement shall be resolved exclusively by the state and federal courts of the State of New York.
You and Teladoc agree that any dispute, claim or controversy arising out of or relating in any way to the Teladoc Services, these Terms of Service and this Arbitration Agreement, shall be determined by binding arbitration or in small claims court.
Legal Rights & Agreement Rules · Context
The Agreement expressly excludes application of the United Nations Convention on Contracts for the International Sale of Goods. The convention’s substantive rules are not supplied or analyzed here.
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This Agreement is not governed by the United Nations Convention on Contracts for the International Sale of Goods, the application of which is hereby expressly excluded.
Legal Rights & Agreement Rules · Company commitment
If you receive and use Chronic Condition Management devices through Medicare, including Medicare Advantage, the blood-glucose device and supplies are subject to the cited federal supplier standards for business, professional and operational matters. The Terms point to 42 CFR 424.57(c) and promise a written copy if you request one in writing. Those standards’ text is not supplied here.
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If You are receiving and utilizing devices through the Chronic Condition Management Program through Medicare, including Medicare health plan such as Medicare Advantage, the following terms will apply to Your usage of the Chronic Condition Management Program blood glucose device and supplies:
The Teladoc Services device and supplies provided to You are subject to the supplier standards concerning business professional and operational matters, that are contained in the Federal Regulations as stated in 42 Code of Federal Regulations Section 424.57(c).
Teladoc will provide You with a written copy of the standards if You request them in writing.
Legal Rights & Agreement Rules · Restriction or exception
The Terms are personal to you, and you may assign, transfer or sublicense them only with Teladoc’s prior written consent. Teladoc may assign, transfer or delegate its rights and obligations without your consent.
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These Terms and Conditions are personal to you, and are not assignable, transferable, or sublicensable by you except with Teladoc’s prior written consent.
Teladoc may assign, transfer, or delegate any of its rights and obligations hereunder without your consent.
Legal Rights & Agreement Rules · Context
The Agreement says it replaces prior service agreements unless a separate written agreement with Teladoc states otherwise. It then says that if it conflicts with a signed written service agreement, these Terms control. This preserves both statements: the exception about replacing prior agreements does not itself promise that a conflicting signed term overrides these Terms.
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This Agreement is the entire agreement between You and Teladoc related to the Teladoc Services, replacing any prior agreements unless you have a separate written agreement with Teladoc stating otherwise.
If there is any conflict between this Agreement and a signed written agreement between You and Teladoc related to the Teladoc Services, this Agreement will control.
Legal Rights & Agreement Rules · Context
Remaining provisions survive an invalid, illegal or unenforceable clause only if essential terms remain valid, binding and enforceable and the transaction’s economic and legal substance is materially preserved. Section 22 separately states a specific consequence: if its individual-action and no-consolidation provision is unenforceable, the entire arbitration provision is void.
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If any provision of this Agreement is determined to be invalid, illegal or unenforceable, the remaining provisions of the Agreement remain in full force, provided that the essential terms and conditions of this Agreement remain valid, binding and enforceable and the economic and legal substance of the transactions contemplated by the Agreement are materially preserved.
If this specific provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.
Legal Rights & Agreement Rules · Restriction or exception
The Terms describe U.S. export-control laws as regulating export and re-export of U.S.-origin technology, including electronic transmission of information and software to foreign countries and certain foreign nationals. You agree to comply with those laws and regulations. The laws themselves are not supplied here.
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The United States export control laws regulate the export and re-export of technology originating in the United States.
This includes the electronic transmission of information and software to foreign countries and to certain foreign nationals.
You agree to abide by these laws and their regulations.
Legal Rights & Agreement Rules · Context
The Agreement says it creates no agency, partnership or joint venture. Failure to enforce a provision does not waive it.
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Nothing in this agreement creates an agency, partnership, or joint venture. Failure to enforce any provision will not constitute a waiver of that provision.
Legal Rights & Agreement Rules · Procedure
Section 22 directs disputes, claims or controversies relating to services, the Terms or the arbitration agreement to binding arbitration or small claims court. Section 15 separately says Agreement disputes belong exclusively in New York state and federal courts. The text does not expressly reconcile these forum statements. This card preserves the stated arbitration/small-claims route without assuming how the conflicting court clause is resolved.
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You and Teladoc agree that any dispute, claim or controversy arising out of or relating in any way to the Teladoc Services, these Terms of Service and this Arbitration Agreement, shall be determined by binding arbitration or in small claims court.
Any dispute between Teladoc and You related to this Agreement shall be resolved exclusively by the state and federal courts of the State of New York.
Legal Rights & Agreement Rules · Restriction or exception
The clause uses a neutral arbitrator rather than a judge or jury, with more limited discovery and very limited court review. It says the Federal Arbitration Act governs interpretation and enforcement and that both parties waive jury trial and class-action participation. The arbitration provision survives termination of the Agreement and the relationship.
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Arbitration uses a neutral arbitrator instead of a judge or jury, allows for more limited discovery than in court, and is subject to very limited review by courts.
You agree that, by agreeing to these Terms of Use, the U.S. Federal Arbitration Act governs the interpretation and enforcement of this provision, and that you and Teladoc are each waiving the right to a trial by jury or to participate in a class action.
This arbitration provision shall survive termination of this Agreement and the termination of your relationship with Teladoc.
Legal Rights & Agreement Rules · Context
The arbitration clause says arbitrators can award the same damages and relief as a court and does not limit non-waivable statutory rights. Section 13 separately asserts broad damages exclusions. These statements concern both available arbitration relief and contractual liability limits; the source does not determine which particular rights or damages remain available under applicable law.
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Arbitrators can award the same damages and relief that a court can award and nothing in this Arbitration Agreement shall be interpreted as limiting any non-waivable statutory rights.
NONE OF TELADOC, ITS AFFILIATES, ITS CLIENTS, ITS SUPPLIERS, OR ANYONE ELSE INVOLVED IN CREATING, PRODUCING OR DELIVERING THE TELADOC SERVICES OR THE INFORMATION, SERVICES, AND MATERIALS CONTAINED THEREIN ASSUMES ANY LIABILITY OR RESPONSIBILITY FOR THE ACCURACY, COMPLETENESS OR USEFULNESS OF ANY INFORMATION, SERVICES AND MATERIALS PROVIDED ON THE TELADOC SERVICES; THEY ALSO SHALL NOT BE LIABLE FOR ANY DIRECT, INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, CONSEQUENTIAL, OR PUNITIVE DAMAGES ARISING OUT OF YOUR USE OF, OR INABILITY TO USE, THE TELADOC SERVICES, OR YOUR INABILITY TO USE THE TELADOC SERVICES FOR ANY REASON.
Legal Rights & Agreement Rules · Procedure
Before seeking arbitration or small claims, you must send certified-mail written notice to the Chief Legal Officer, Teladoc Health, Inc., 155 East 44th Street, Suite 1700, New York, NY 10017. Teladoc sends notice through available contact information if it initiates arbitration. Either party’s notice must describe the claim’s nature and basis and the specific relief sought. If no agreement is reached within 30 days after receipt, either may begin arbitration or small claims.
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If you elect to seek arbitration or file a small claim court action, you must first send to Teladoc, by certified mail, a written Notice of your claim ("Notice").
The Notice to Teladoc must be addressed to: Chief Legal Officer, Teladoc Health, Inc., 155 East 44th Street, Suite 1700, New York, NY 10017 ("Notice Address").
If Teladoc initiates arbitration, we will send a written Notice to you via the contact information that we have available for you.
A Notice, whether sent by you or by Teladoc, must (a) describe the nature and basis of the claim or dispute; and (b) set forth the specific relief sought ("Demand").
If Teladoc and you do not reach an agreement to resolve the claim within 30 days after the Notice is received, you or Teladoc may commence an arbitration proceeding or file a claim in small claims court.
Legal Rights & Agreement Rules · Procedure
AAA administers proceedings under its Consumer Arbitration Rules as modified by this Agreement. Rules and forms are available at adr.org or by writing to the Notice Address. The arbitrator is bound by the Agreement and decides all issues, including the arbitration agreement’s scope and enforceability. Unless both parties agree otherwise, hearings take place in the county or parish where you live.
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The arbitration will be governed by the Consumer Arbitration Rules (the "AAA Rules") of the American Arbitration Association ("AAA"), as modified by this Agreement, and will be administered by the AAA.
The AAA Rules and Forms are available online at www.adr.org, or by writing to the Notice Address.
The arbitrator is bound by the terms of this Agreement.
All issues are for the arbitrator to decide, including issues relating to the scope and enforceability of this arbitration agreement.
Unless Teladoc and you agree otherwise, any arbitration hearings will take place in the county (or parish) of your residence.
Legal Rights & Agreement Rules · User right or choice
The arbitrator’s award is final and binding except for judicial review expressly allowed by law or review of injunctive relief against a party. A party subject to an injunction may seek review in a competent court, which is not bound by the arbitrator’s legal application or conclusions on that relief.
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The arbitrator's award shall be final and binding on all parties, except (1) for judicial review expressly permitted by law or (2) if the arbitrator's award includes an award of injunctive relief against a party, in which case that party shall have the right to seek judicial review of the injunctive relief in a court of competent jurisdiction that shall not be bound by the arbitrator's application or conclusions of law.
Legal Rights & Agreement Rules · User right or choice
For claims of US $10,000 or less, you may choose documents-only arbitration, a telephone hearing or an in-person hearing as established by AAA Rules. Above $10,000 the right to a hearing follows those rules. Regardless of format, the arbitrator must issue a reasoned written decision explaining essential findings and conclusions.
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If your claim is for US$10,000 or less, we agree that you may choose whether the arbitration will be conducted solely on the basis of documents submitted to the arbitrator, through a telephonic hearing, or by an in-person hearing as established by the AAA Rules.
If your claim exceeds US$10,000, the right to a hearing will be determined by the AAA Rules.
Regardless of the manner in which the arbitration is conducted, the arbitrator shall issue a reasoned written decision explaining the essential findings and conclusions on which the award is based.
Legal Rights & Agreement Rules · Restriction or exception
Each party may bring claims only individually, not as a plaintiff or class member in a purported class or representative proceeding. Unless both parties agree otherwise, the arbitrator may not consolidate other people’s claims with yours or preside over representative or class proceedings. If this specific provision is unenforceable, the entire arbitration provision becomes null and void. The mutual-agreement exception is attached to the arbitrator’s consolidation/proceeding restriction.
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YOU AND TELADOC AGREE THAT EACH MAY BRING CLAIMS AGAINST THE OTHER ONLY IN YOUR OR ITS INDIVIDUAL CAPACITY, AND NOT AS A PLAINTIFF OR CLASS MEMBER IN ANY PURPORTED CLASS OR REPRESENTATIVE PROCEEDING.
Further, unless both you and Teladoc agree otherwise, the arbitrator may not consolidate more than one person's claims with your claims, and may not otherwise preside over any form of a representative or class proceeding.
If this specific provision is found to be unenforceable, then the entirety of this arbitration provision shall be null and void.