Separate notices explain PHI and public-website privacy
You may create, transmit or display only information you own or have the right to use. These Terms direct PHI collection, use, sharing, choices and rights to the Notice of Privacy Practices, and public-website privacy practices to the General Privacy Policy. Those linked documents are not supplied here, so this card does not infer their detailed rules.
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Supporting quotations
If You create, transmit, or display information while using the Teladoc Services, You may provide only information that You own or have the right to use.
The Teladoc Notice of Privacy Practices tells you what PHI we collect, how we may use or share it, and the choices and rights you have regarding your PHI.
If You interact with Teladoc’s public facing websites, information about our privacy practices on those websites can be found in Our
Qualifications & exceptions
The PHI notice and public-website policy concern different scopes.
Not stated here
Linked privacy policies are not supplied in this source.
Use & Processing · Permission or license
You consent to informational and marketing contacts, with choices
Teladoc and its affiliates, agents, partners and providers acting on its behalf may contact you about service use and healthcare or recommend treatment alternatives, benefits or services. Consent covers email, mail, texts, multimedia messages, push and in-app messages, manual or automated calls including prerecorded or artificial voices, and other reasonable means. Consent is not required to receive services; optional communications can be stopped by replying STOP. Notify Teladoc promptly if you stop using a provided number.
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Teladoc, and its affiliates, agents, partners, and service providers acting on its behalf, may contact You regarding your use of Teladoc Services.
You acknowledge and consent to receive both informational and marketing communications by, but not limited to, email, regular mail, manual or automated text message or SMS, MMS, push notification or in-app message, manual or automated telephone calls, including through the use of an automatic telephone dialing system, prerecorded or artificial voice messages, or other reasonable means now known or hereafter developed regarding Your healthcare or to recommend possible treatment alternatives or health-related benefits and services through the contact information You have provided, including Your wireless number.
Consent is not a condition of receiving Teladoc Services.
You agree to notify Teladoc promptly if You stop using a telephone number You provided.
For optional communications, You may opt out at any time by replying STOP.
Qualifications & exceptions
Consent is not a condition of receiving services; STOP is stated for optional communications.
CGM support analyzes historical glucose data through a one-way interface
If your services include compatible Continuous Glucose Monitoring support, the app’s feature is intended for Diabetes Management Program members who use CGM systems. It securely receives retrospective glucose data from compatible third-party systems and apps for review, analysis, evaluation and health or wellness insights. It is an accessory with a one-way data interface. It is not a real-time primary display or a replacement for self-monitoring or professional clinical judgment.
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If your Teladoc Services include support for compatible Continuous Glucose Monitoring devices, these terms apply.
The Teladoc Health App’s retrospective CGM data analysis function is a mobile-based software feature intended to securely receive retrospective glucose data from compatible third-party continuous glucose monitoring (CGM) systems and their respective applications.
It is designed for use by members enrolled in the Teladoc Health Diabetes Management Program who utilize CGM systems.
The software assists in the review, analysis, and evaluation of retrospective CGM data as well as provides health and wellness insights to better support members with diabetes manage their chronic condition.
It is intended as an accessory with one-way data interface capabilities only.
The Teladoc Health App retrospective CGM data analysis function is not intended to serve as a replacement for a CGM primary display.
This software is not intended to replace real-time self-monitoring practices or clinical judgment as advised by a healthcare professional.
Qualifications & exceptions
Only where compatible CGM support is included, for enrolled Diabetes Management members using CGM systems.
Cross-references
narrowed by (model-proposed): Do not use retrospective CGM analysis for treatment decisions — Retrospective glucose-data analysis is informational; treatment decisions must not be based on that software and clinical actions require manufacturer real-time data.