Retention & Deletion · Company practice
Adobe recommends you back up Content; it may set storage limits and suspend Services until you are within them
Adobe recommends that you regularly back up your Content and Creative Cloud Customer Fonts elsewhere, even where the Services provide storage and that functionality is enabled. Adobe may create reasonable technical limits, such as limits on file size, storage space and processing capacity, and may suspend the Services until you are within the storage space limit associated with your account.
Supporting quotations
We recommend that you back up your Content and Creative Cloud Customer Fonts elsewhere regularly, even if the Services provide storage and this functionality is enabled by the applicable Services.
We may create reasonable technical limits, such as limits on file size, storage space, processing capacity, and other attributes. We may suspend the Services until you are within the storage space limit associated with your account.
Not stated here
- Specific limits are not stated here.
Retention & Deletion · Company practice
After your license ends you have 30 days to move your Content out, then Adobe may delete it
At the end of your license term, Adobe will use commercially reasonable efforts to allow you to transition your Content out of the Services. The transition must be completed within thirty days from the date the license term terminates or expires. At the end of that 30-day period Adobe reserves the right to delete your Content, and you should download any Content stored in the Services before your license ends. The summary says that after you cancel, Adobe tries to save the subscription’s content for some time but reserves the right to delete content.
Supporting quotations
At the end of your license term, we will use commercially reasonable efforts to allow you to transition your Content out of the Services. The transition must be completed within thirty (30) days from the date of the termination or expiration of your license term. At the end of this 30-day transition period, we reserve the right to delete your Content. You should download any Content that you have stored in the Services before your license ends.
When you cancel your subscription, we try to save it for some time in case you need it later, but we reserve the right to delete content.
Qualifications & exceptions
- Adobe commits only to "commercially reasonable efforts" to allow the transition.
- The 30 days run from termination or expiration of the license term.
Retention & Deletion · User right or choice
You can revoke Adobe’s access to your fonts by deleting them; Adobe may delete them when your account ends
You may revoke Adobe’s access to your Creative Cloud Customer Fonts and terminate its rights at any time by deleting the fonts from the Service. Upon termination or closure of your account, Adobe reserves the right to delete your Creative Cloud Customer Fonts, and some copies may be retained as part of routine backups.
Supporting quotations
(C) You may revoke our access to your Creative Cloud Customer Fonts and terminate our rights at any time by deleting your Creative Cloud Customer Fonts from the Service.
(D) Upon termination or closure of your account, we reserve the right to delete your Creative Cloud Customer Fonts. Some copies of your Creative Cloud Customer Fonts may be retained as part of our routine backups.
Qualifications & exceptions
- Revocation works by deleting the fonts from the Service.
- Backup copies may remain after deletion.
Not stated here
- How long routine backups are kept is not stated.
Retention & Deletion · Company practice
Adobe may delete your uploaded fonts when your account ends; routine backups may retain copies
Upon termination or closure of your account, Adobe reserves the right to delete your Creative Cloud Customer Fonts. Some copies of the fonts may be retained as part of Adobe’s routine backups.
Supporting quotations
(D) Upon termination or closure of your account, we reserve the right to delete your Creative Cloud Customer Fonts. Some copies of your Creative Cloud Customer Fonts may be retained as part of our routine backups.
Qualifications & exceptions
- This is a reserved right to delete ("reserves the right"), not a stated deletion deadline.
Not stated here
- How long routine backups are kept is not stated.
Retention & Deletion · Company commitment
If you delete Content, Adobe stops making it public within a reasonable time; backups may keep copies
If you delete Content from the Services and Software, Adobe will stop making that Content publicly available within a reasonable amount of time. Some copies of your Content may be retained for a period of time as part of routine backups, and Adobe is not responsible for any use of Content that you have Shared or made public.
Supporting quotations
(D) Removing Your Content. If you delete Content from the Services and Software, we will stop making that Content publicly available within a reasonable amount of time. Some copies of your Content may be retained for a period of time as part of our routine backups, and we are not responsible for any use of Content that you have Shared or made public.
Qualifications & exceptions
- Adobe’s time commitment is "a reasonable amount of time".
- Adobe does not take responsibility for use of Content you Shared or made public.
Not stated here
- How long backup copies are retained is not stated.
Retention & Deletion · Company practice
Inactive free accounts may have Content permanently deleted or be closed; paid accounts in good standing are excluded
You are responsible for keeping your account active by signing in and using it periodically, to avoid Content deletion, disruption or loss of access, or termination of your account. If you do not sign in periodically, Adobe reserves the right to assume the account is inactive, and you agree that Adobe may permanently delete the Content stored in the account or close the account entirely. Before doing so Adobe will attempt to provide notice. This section does not apply to paid accounts in good standing.
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You are responsible for keeping your account active, which means you must sign in and use your account periodically to avoid any Content deletion, disruption or loss of access to the Services and Software, or termination of your account.
If you don't sign into your account periodically, we reserve the right to assume your account is inactive, and you agree that we may permanently delete your Content stored in the account or close your account entirely.
Prior to permanently deleting your Content or closing your account for inactivity, we will attempt to provide notice to you.
this section 5.3 (Free Account Inactivity) does not apply to paid accounts in good standing.
Qualifications & exceptions
- Notice is an "attempt", not a guarantee of receipt.
- The section does not apply to paid accounts in good standing; the heading refers to free accounts.
Not stated here
- How long an account must be unused before Adobe treats it as inactive is not stated.
Retention & Deletion · Company practice
Notice, refunds and Content access on termination by Adobe depend on the reason; you may lose access to Content
If Adobe terminates the Terms or your use of the Services and Software for reasons other than for cause as listed in (A) to (D) and (G), it will make reasonable efforts to notify you by email at least thirty days before termination, with instructions on how to retrieve your Content. If Adobe terminates for reasons (E) or (F), it may, in its sole discretion, provide a pro rata refund of prepaid, unused fees for that Service or Software. Upon termination by Adobe, you may lose access to your Content.
Supporting quotations
If we terminate the Terms, or your use of the Services and Software for reasons other than for cause, as listed in any of Sections (A) to (D) and (G) above, we will make reasonable efforts to notify you via the email address you provide to us, at least thirty (30) days prior to termination, with instructions on how to retrieve your Content.
If we terminate your use of the Services and Software for reasons listed in Sections (E) or (F), we may, in our sole discretion, provide you with a pro rata refund for any prepaid, unused fees for that Service or Software.
Upon termination by us, you may lose access to your Content.
Qualifications & exceptions
- The advance-notice effort is described as "reasonable efforts", and applies to terminations other than those for the listed causes (A) to (D) and (G).
- The refund for grounds (E) or (F) is at Adobe’s sole discretion.
Not stated here
- The text does not state notice or refund terms for terminations for the listed causes (A) to (D) and (G).