EA or third parties may fingerprint your machine and gather gameplay evidence for anti-cheat and fraud prevention
To keep gaming safe and fair, when you use EA's Services EA or third parties may use cookies and similar technologies, collect data about or from your machine or device (which may include a machine "fingerprint" or "hash" of your machine components), and gather other evidence about your gameplay, machine state or participation in its Services. The stated purposes are fraud prevention, security, cheat detection and authentication.
Supporting quotations
When you use our Services, we or third parties may use cookies and similar technologies, collect data about or from your machine or device, which may include a machine "fingerprint" or "hash" of your machine components, and gather other evidence about your gameplay, machine state, or participation in our Services for fraud prevention, security, cheat detection, and authentication purposes.
Qualifications & exceptions
Limited to fraud prevention, security, cheat detection and authentication purposes.
Third parties, not only EA, may do this.
Not stated here
The policy does not name the third parties involved.
Security & Safeguards · Company practice
EA may monitor public information and third-party sites and use automated anti-fraud algorithms that can block access
EA may also monitor publicly available information and third-party sites, and use anti-cheat technology within its Services, including automated anti-fraud and abuse algorithms. If you believe this technology blocked your access to EA games or Services in error, the policy tells you to contact EA Help (help.ea.com).
Supporting quotations
We may also monitor publicly-available information, third-party sites, and/or use anti-cheat technology within our Services, including automated anti-fraud and abuse algorithms.
If you believe your access to our games and/or Services was blocked by this technology in error, please contact us at EA Help (help.ea.com).
Qualifications & exceptions
A block made in error can be raised with EA Help; no other review process is described here.
Not stated here
The policy does not describe how automated blocking decisions are made or reviewed.
Security & Safeguards · Company practice
EA uses your information for security, fraud and safety, content moderation, audits, disputes and legal compliance
EA uses your information to detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity and prosecute those responsible; perform audits, transactions and other compliance activities; help keep its Services safe and fair, including for the anti-cheat and moderation purposes in Section 2(D) and its Content Moderation and Enforcement practices; and resolve disputes, investigate and help curb fraud and illegal behavior, comply with the law, and enforce its agreements and policies.
Supporting quotations
Detect security incidents, protect against malicious, deceptive, fraudulent or illegal activity, and prosecute those responsible for that activity;
Perform audits, transactions, and other compliance activities;
Help keep our Services safe and fair, including for such purposes as described in Section 2(D) and to further our Content Moderation and Enforcement (https://www.ea.com/commitments/positive-play/content-moderation);
Resolve disputes, investigate and help curb fraud and illegal behavior, comply with the law, and enforce our agreements and policies; and
Qualifications & exceptions
Prosecution is stated for those responsible for malicious, deceptive, fraudulent or illegal activity.
Not stated here
The linked Content Moderation and Enforcement page is not supplied.
EA uses security measures including encryption but says it cannot guarantee your information is always secure
EA says it takes a range of technical and organizational measures to help protect your information, including encryption of sensitive information. It also warns that no security measure is perfect, so it cannot guarantee the security of your information at all times, and that you should always be diligent in protecting your personal information. More is at ea.com/security.
Supporting quotations
Security of your information is a priority at EA and we take a range of technical and organizational measures to help protect it, including encryption of sensitive information.
Even so, please be aware that no security measure is perfect. Thus we cannot guarantee the security of your information at all times.
You should always be diligent when it comes to the protection of your personal information.
Qualifications & exceptions
Encryption is stated for sensitive information, not all information.
EA disclaims any guarantee of security at all times.