Account & Service Control · Restriction or exception
You are responsible for keeping your information accurate
You are responsible for keeping your demographics and contact information accurate when using MyChart Central. The terms say accurate information in MyChart Central also helps your healthcare organizations maintain correct information about you.
Supporting quotations
You are responsible for keeping your demographics and contact information accurate when using MyChart Central.
Keeping your information accurate in MyChart Central helps your healthcare organizations maintain correct information about you as well.
Account & Service Control · Permission or license
Epic can stop or change MyChart Central without notice
Epic may stop providing MyChart Central, or change its features and functionality, at any time and without prior notice to you.
Supporting quotations
Epic may stop providing MyChart Central or change MyChart Central features and functionality at any time and without prior notice to you.
Account & Service Control · Permission or license
Epic can end your access and account for any reason it chooses
You agree that Epic may terminate your access to MyChart Central and your account without prior notice, for any reason Epic deems appropriate.
Supporting quotations
You agree that Epic may terminate your access to MyChart Central and your account without prior notice to you for any reason that Epic deems appropriate.
Not stated here
The text does not describe any appeal or what happens to data Epic holds about your account when it terminates it.
Account & Service Control · User right or choice
You can stop using MyChart Central or delete your account
You may stop using MyChart Central at any time. If you want to delete your MyChart Central account and end your agreement to these terms, you can use the “Delete My Account” activity within MyChart Central.
Supporting quotations
You may stop using MyChart Central at any time.
If at any time you want to delete your MyChart Central account and terminate your agreement to this TOU, you may do so using the “Delete My Account” activity within MyChart Central.
Not stated here
This section does not say what Epic does with the data it holds about your MyChart Central account after you delete it; the privacy policies are not supplied.
Account & Service Control · Company practice
Epic may provide some technical support by email
As a MyChart Central account holder, Epic may provide some technical support for questions or concerns about account access and troubleshooting. You can email MyChartCentralSupport@epic.com for troubleshooting.
Supporting quotations
As a MyChart Central account holder, Epic may provide some technical support to you for questions or concerns regarding account access and troubleshooting.
You can reach out to Epic for troubleshooting by emailing MyChartCentralSupport@epic.com.
Qualifications & exceptions
Support is described as something Epic “may” provide, for account access and troubleshooting.
Not stated here
No response time, hours or support commitment is stated.