Security & Safeguards · Company commitment
Keep your login details safe — you carry the risk
Each member is responsible for creating private account access information and for maintaining the security of that information. If the security of that information is breached, Hilton Honors is not liable for any access to the account that results, unless the breach results from an act or omission of Hilton Honors.
Supporting quotations
Each Member is responsible for creating private account access information and for maintaining the security of that information. If the security of that information is breached, Hilton Honors shall not be liable for any access to that account that occurs as a result, unless the breach is a result of an act or omission of Hilton Honors. If Member becomes aware of any fraudulent activity or evidence of a breach, including unauthorized Reward redemption or transfer of Member's Points , Member must report such activity to Hilton Honors within twelve (12) months of it occurring and provide all further requested information and cooperation with Hilton Honors to be eligible for reinstatement of lost Hilton Honors Points or Rewards, which reinstatement may be awarded in Hilton Honors' sole discretion. Following review of such activity, if Hilton Honors determines unauthorized activity by a third party resulted in a reduction of Members’ Points, Hilton Honors will restore those Points, unless Hilton Honors determines that Member violated the Program Terms and Conditions or the fraudulent activity or breach was caused by an act or omission of Members. In no event shall Hilton Honors be responsible for reimbursing the Member for other damages or losses claimed to occur as a result of that unauthorized access.