You have the right to ask Oura to correct your personal information. After Oura receives and validates your request it will correct the information unless an exception applies. You can correct and update some basic information through the Oura App and Membership Hub.
Supporting quotations
Right of correction
You have the right to request correction of your personal information. After we receive and validate your request, we will correct your personal information, unless an exception applies
you can correct and update some of your basic information via the Oura App and via Membership Hub
Qualifications & exceptions
Subject to validation of the request and unspecified exceptions.
Not stated here
The exceptions that may apply are not specified.
Account & Service Control · Procedure
U.S. rights: how to make a disclosure, access, correction or deletion request
To request disclosure, access, correction or deletion, a resident of a state with enhanced privacy rights submits a verifiable consumer request by emailing dataprotection@ouraring.com with their full name, company name (if applicable), address, email address and phone number. Oura may ask for more information to confirm identity, which it says is for security and required by law in some cases.
Supporting quotations
How to make disclosure, access, correction, or deletion requests
you can request disclosure, access to, correction, and/or deletion of your personal data as described above by submitting a verifiable consumer request to us by
Sending an e-mail to dataprotection@ouraring.com including the following information along with your request: your full name, company name (if applicable), address, e-mail address, and a phone number
We may request that you provide additional information if necessary to confirm your identity
Qualifications & exceptions
Applies to residents of states that provide enhanced privacy rights.
Not stated here
The request heading may carry a link to a separate request mechanism whose text is not supplied here; this source text names only the email route, so the card cannot say whether another route exists.
Account & Service Control · Procedure
U.S. rights: who may make a verifiable request
Only you or your designated authorized agent, as applicable, may make a verifiable consumer request about your personal information. You may also make a verifiable request on behalf of your minor child.
Supporting quotations
Only you, or your designated authorized agent as applicable, may make a verifiable consumer request related to your personal information
You may also make a verifiable consumer request on behalf of your minor child
Account & Service Control · Procedure
U.S. rights: two free requests in 12 months; response within 45 days, extendable
You may make a free request up to two times in any 12-month period. Oura says it will respond to validated requests within 45 days of receiving the request, unless it requests an extension. If it reasonably needs an extension it will notify you within the initial 45-day period.
Supporting quotations
You have the right to make a free request up to two times in any 12-month period
We will respond to all validated requests within 45 days of receiving your request, unless we request an extension
we will notify you of any such extension within the initial 45-day period
Qualifications & exceptions
The two free requests apply per 12-month period; the source does not say what happens to further requests.
Response time is 45 days unless Oura extends it.
Not stated here
The source does not state the length of an extension or the cost of requests beyond two.
Account & Service Control · User right or choice
U.S. rights: appeal a decision not to act; complain to a regulator
If Oura decides not to act on your request you may appeal by emailing dataprotection@ouraring.com and marking the request Appeal. Oura says it will resolve the appeal within the time frames set by applicable law and, if it denies the appeal, explain why. If you still dispute the decision or want to complain, you can contact the regulator in your jurisdiction that handles privacy complaints, such as your state Attorney General.
Supporting quotations
Right to Appeal
If we decide not to take action in response to your request, you may submit an appeal by sending an email to dataprotection@ouraring.com and mark your request as an
We will resolve your appeal within the time frames established by applicable law. If your appeal is denied, we will explain why
you may contact the regulator in your jurisdiction that handles privacy complaints, such as your state Attorney General
Account & Service Control · Company commitment
U.S. rights: Oura does not discriminate against people who exercise their privacy rights
Oura says it does not discriminate against users who exercise their privacy rights. Unless an exception applies, it promises not to deny goods or services, charge different prices or rates (including through discounts, benefits or penalties), provide a different level or quality of goods or services, or suggest that you may receive a different price or level of quality.
Supporting quotations
Non-Discrimination
Oura does not discriminate against users who request to exercise their privacy rights. Unless an exception applies, this includes our promise not to
Deny you goods or services
Charge you different prices or rates for goods or services, including granting discounts or other benefits, or imposing penalties
Provide you a different level or quality of goods or services
Qualifications & exceptions
The promise applies "unless an exception applies".
Not stated here
The exceptions are not specified.
Account & Service Control · Company commitment
U.S. rights: no different quality of service or suggestion of different pricing
Continuing the non-discrimination promise, Oura says that unless an exception applies it will not provide you a different level or quality of goods or services, or suggest that you may receive a different price or rate or a different level or quality, because you exercised your privacy rights.
Supporting quotations
Unless an exception applies, this includes our promise not to
Charge you different prices or rates for goods or services, including granting discounts or other benefits, or imposing penalties
Provide you a different level or quality of goods or services
Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services
Qualifications & exceptions
The promise applies "unless an exception applies".
Not stated here
The exceptions are not specified.
Account & Service Control · User right or choice
Washington residents: rights to access, delete and withdraw consent
Washington consumers have the right to confirm whether Oura is collecting, sharing or selling their Consumer Health Data and to access it, including a list of all third parties and affiliates with whom Oura has shared or sold it and an active email address or other online way to contact them. They also have the right to request deletion, subject to certain exceptions, and the right to withdraw consent for collection and sharing of Consumer Health Data.
Supporting quotations
If you are a Washington consumer, you have certain rights with respect to your Consumer Health Data
You have the right to confirm whether Oura is collecting, sharing, or selling your Consumer Health Data, and to access such data, including a list of all third parties and affiliates with whom Oura has shared or sold your Consumer Health Data and an active email address or other online mechanism for contacting those third parties
You have the right to request that Oura delete your Consumer Health Data, subject to certain exceptions
You have the right to withdraw your consent for the collection and sharing of your Consumer Health Data
Qualifications & exceptions
Applies to Washington consumers.
Deletion is subject to exceptions.
Not stated here
The deletion exceptions are not specified.
Account & Service Control · User right or choice
Washington residents: appeal a denial and complain to the Washington Attorney General
If Oura denies a Washington consumer's request to exercise their rights, they may appeal. If the appeal is unsuccessful they may raise a concern or file a complaint with the Washington State Attorney General.
Supporting quotations
If Oura denies your request to exercise any of these rights, you may appeal that decision
you may raise a concern or lodge a complaint with the Washington State Attorney General
Account & Service Control · Procedure
Washington residents: email dataprotection@ouraring.com to exercise rights
Washington consumers exercise these rights by emailing dataprotection@ouraring.com, with enough information for Oura to verify their identity and specifying the right they wish to exercise. Oura may request more information, such as to confirm identity for security purposes.
Supporting quotations
You may exercise any of the rights described above by submitting a request to us by emailing dataprotection@ouraring.com
Your request should include sufficient information for us to verify your identity and should specify the right you wish to exercise
Account & Service Control · Procedure
Deceased members: heirs and legal representatives may request data after identity and authority checks
Oura says it aims to protect members' personal data even when it receives posthumous access requests. An heir or legal representative of a deceased member can contact dataprotection@ouraring.com to submit a request about the member's data. Oura says it will verify the requester's identity, relationship to the deceased and legal authority first, and will honor all applicable rights granted by the law of the jurisdiction where the member lived.
Supporting quotations
we aim to protect our members
if you are an heir or legal representative of a loved one who used our Services, we are here to help
We will verify your identity, relationship to the deceased, and legal authority before processing your request
We will honor all applicable rights granted to you by the laws of the jurisdiction where the deceased member resided
Qualifications & exceptions
The result depends on the law of the jurisdiction where the deceased member lived.
Not stated here
The source does not say whether access is granted in any particular case.
Account & Service Control · User right or choice
Deleting your account: email Oura or remove your data in the app or Membership Hub
If you wish, you may ask Oura to delete your Oura account by contacting dataprotection@ouraring.com, or you can remove your account data from the Services within the Oura App or Membership Hub by following instructions on the Oura Help Center.
Supporting quotations
you may request deletion of your Oura account by contacting dataprotection@ouraring.com
you can remove your account data from the Services within the Oura App or Membership Hub by following the instructions available on the
Qualifications & exceptions
The source does not say that deleting the account removes every category of data; retention exceptions are described separately.
Not stated here
The Help Center instructions are linked but their text is not supplied in this source.
Account & Service Control · User right or choice
Your rights as a data subject: contact dataprotection@ouraring.com to exercise them
Oura says that whenever it processes your personal data you have certain rights that let you control how it is processed, and that this section describes them. To exercise your rights as a data subject, contact dataprotection@ouraring.com.
Supporting quotations
Your rights as a data subject
Whenever Oura processes your personal data, you have certain rights that enable you to control how your personal data is being processed
If you wish to exercise your rights as a data subject, please contact dataprotection@ouraring.com
Qualifications & exceptions
Individual rights below carry their own conditions.
Account & Service Control · User right or choice
Right to access: ask whether Oura processes your data and for information about it; self-serve access in the app
You have the right to know what personal data is processed about you. You may ask Oura for access to the personal data it has collected, and it will confirm whether it is processing your data and give you information about the data collected and processed. Using the Oura App you can easily access the sleep, readiness and activity data Oura processes about you, and you can access your data through Membership Hub.
Supporting quotations
Right to access data
You have the right to know what personal data is processed about you
we will confirm whether we are processing your data, and provide you with information about the personal data we have collected and processed
by using the Oura App, you can easily access the sleep, readiness, and activity data that we process about you
You can also access your data via Membership Hub
Qualifications & exceptions
The app access mentioned covers sleep, readiness and activity data.
Account & Service Control · User right or choice
Right to rectification: correct inaccurate or incomplete data; some self-serve edits
You have the right to ask Oura to correct incorrect or incomplete personal data it stores about you. You can correct and update some of your basic information directly within the Services.
Supporting quotations
Right to rectification (of inaccurate data)
You have the right to request correction of any incorrect or incomplete personal data we have stored about you
you can correct and update some of your basic information directly within our Services
Account & Service Control · User right or choice
Right to data portability: structured format, only for certain processing; export through Membership Hub
You have the right to ask to receive the personal data you provided to Oura in a structured, commonly used format. The right applies only when Oura processes your data for certain reasons, such as by contract or with your consent. Oura says Membership Hub lets you export your own data.
Supporting quotations
Right to data portability
You have the right to request receipt of the personal data you have provided to us in a structured and commonly used format
The right to data portability only applies when we process your personal data for certain reasons, such as by contract or by your consent
Membership Hub provides you with the ability to export your own data
Qualifications & exceptions
Applies to data you provided and only for certain processing grounds, such as contract or consent.
Account & Service Control · User right or choice
Right to withdraw consent: at any time where local law provides, with possible loss of functionality
If Oura asked for your consent to process your personal data, you have the right to withdraw it at any time where local law provides that right. Withdrawing consent may cause problems or restrictions in fully using the Oura Services. You can always unsubscribe from the newsletter and marketing emails using the Unsubscribe link.
Supporting quotations
Right to withdraw consent
you have the right to withdraw your consent for such processing at any time where this right is provided by local law
withdrawing your consent may lead to issues or restrictions on your ability to fully utilize Oura Services
you can always unsubscribe from receiving our newsletter and other marketing emails
Qualifications & exceptions
Withdrawal applies "where this right is provided by local law".
Withdrawing consent may limit what you can use in the Services.