Oura Health Privacy Policy

Oura · Official agreement

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14 of 124 cards in Data Access & Collection

Data Access & Collection · Company practice

Where device and app user data comes from

Oura says that in most cases it collects personal data directly from you, such as when you register, tag your data in the Oura app or use your Oura Ring. It may also process data produced from the information you provide and may receive personal data about you from third parties such as partners. Oura may rely on trusted third-party processors, such as cloud service providers, to process data on its behalf.

Supporting quotations

In most cases, Oura collects personal data directly from you, such as when you register for an account, tag your data in the Oura mobile or web app, or use your Oura Ring
we may receive personal data about you from third parties, such as partners
Oura may also rely on trusted third-party processors to process data on our behalf, such as our cloud service providers

Qualifications & exceptions

  • Direct collection is described as "in most cases".

Not stated here

  • The source does not name the partners from which Oura may receive data.

Data Access & Collection · Company practice

Data categories: contact, user and device information

When you use the Services, Oura processes contact information (such as email or physical address), user information (such as gender, height, weight and User ID, and other information you give about yourself or your account) and device information (such as IP address and location data).

Supporting quotations

Oura processes the following personal data categories when you use our Services
Contact information such as email address or physical address
User information such as gender, height and weight, User ID
Device information such as IP address and location data

Qualifications & exceptions

  • The categories are introduced with "such as" examples, not an exhaustive list.

Data Access & Collection · Company practice

Data categories: what you provide, including AI assistant text and health records

The user-provided information Oura processes includes activities, notes, photos, comments, user feedback and tags you add within the app, text you submit to AI assistants, and uploaded Electronic Health Records or health panels.

Supporting quotations

User-provided information such as the activities, notes, photos, comments, user feedback, tags you provide within the app, text you submit to AI assistants, and uploaded Electronic Health Records or health panels

Qualifications & exceptions

  • Introduced with "such as"; not stated to be exhaustive.

Data Access & Collection · Company practice

Data categories: measured sensor data and calculated sleep, health and activity data

Oura processes measured data such as heart rate, movement, temperature and respiration data, and calculated data such as sleep phases, activity levels throughout the day, readiness level and body mass index calculated from height and weight.

Supporting quotations

Measured data such as heart rate, movement data, temperature data, and respiration data
Calculated user, sleep, health, and activity data such as sleep phases (deep, light, REM, awake), activity levels throughout the day, readiness level, and body mass index (calculated based on height and weight)

Data Access & Collection · User right or choice

Importing health records: you choose the source, what to import and when to disconnect

Oura lets you bring your own health records into the Services. When you connect a healthcare provider, health plan or other source you are directing that organization to share your electronic health records with Oura. You choose which source to connect, what to import and when to disconnect. Records may include visit summaries, clinical notes, diagnoses, medications, allergies, immunizations, lab results, vital signs and care plans, depending on the source. Disconnecting stops new records flowing to Oura, and you can access, delete or download imported records as described in the data subject rights sections.

Supporting quotations

HEALTH RECORDS YOU IMPORT
When you choose to connect a healthcare provider, a health plan, or another source of your health information to Oura, you are directing that organization to share your electronic health records with Oura
you choose which source of records to connect, what to import, and when to disconnect
records may include visit summaries, clinical notes, diagnoses, medications, allergies, immunizations, lab results, vital signs, and care plans
Disconnecting stops new records from flowing to Oura
You can access, delete, or download your imported records as described in sections of this Policy covering data subject rights

Qualifications & exceptions

  • The records available depend on the source you connect.

Data Access & Collection · Company practice

Where site visitor and customer data comes from

For online customers and site visitors, Oura says that in most cases it collects personal data directly from you, such as when you register for an account, tag your data in the Oura app or use your Oura Ring. It may also process data produced from information you give and may receive personal data about you from third parties such as partners. It may rely on trusted third-party processors, such as cloud service providers.

Supporting quotations

In most cases, Oura collects personal data directly from you, such as when you register for an account, tag your data in the Oura mobile or web app, or use your Oura Ring
we may receive personal data about you from third parties, such as partners
Oura may also rely on trusted third-party processors to process data on our behalf, such as our cloud service providers

Qualifications & exceptions

  • Direct collection is described as "in most cases".

Not stated here

  • The source does not name the partners from which Oura may receive data.

Data Access & Collection · Company practice

Site visitor and customer data categories

For online customers and site visitors, Oura processes contact information (name, email address and address), delivery information (such as your purchases and chosen payment method), device information (such as IP address, time of visit and location data) and user activity (such as browsing patterns on the Site and communications you have with Oura).

Supporting quotations

Oura processes the following personal data categories when you use our Services
Contact information such as name, email address and address
Delivery information such as your purchases and chosen payment method
Device information such as IP address, time of visit, and location data
User activity such as browsing patterns on the Site and any communications you have with us

Qualifications & exceptions

  • The categories are introduced with "such as" examples, not an exhaustive list.

Data Access & Collection · Context

U.S. notice: what counts as personal information, including consumer health data

For the U.S. notice, personal information (or personal data) means information that identifies, relates to, describes, references or could reasonably be linked, directly or indirectly, with a particular consumer, device or household, and where applicable consumer health data. It is described as what Oura collects when a customer interacts with its Sites or Services.

Supporting quotations

Collection, use, and sharing of information
Oura collects information that identifies, relates to, describes, references, is reasonably capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer, device, or household

Data Access & Collection · User right or choice

U.S. rights: right to know what Oura collected and shared, after a validated request

U.S. state laws may give you the right to ask Oura to disclose the personal information it collected about you over the past 12 months. Oura says it provides this only after it receives and validates your request. Once confirmed, it will disclose the categories of information collected, the categories disclosed (if any), the categories of sources, its business or commercial purposes for collecting or selling the information, the categories of third parties it shares with, and the specific pieces of information collected about you.

Supporting quotations

Right to know about the personal information we collect and share
U.S. State laws may give you the right to request that we disclose the personal information we have collected about you over the past 12 months, which we only provide after we receive and validate your request
The categories of personal information we collected about you
The categories of personal information we have disclosed about you (if any)
The categories of sources for the personal information we collected about you
Our business or commercial purposes for collecting or selling that personal information
The categories of third parties with whom we share that personal information
The specific pieces of personal information we collected about you

Qualifications & exceptions

  • Provided only after Oura receives and validates a verifiable request.
  • Covers the past 12 months.

Data Access & Collection · Company practice

Cookies and similar technologies: used for analytics, personalization and advertising, first- and third-party

Oura says it uses cookies and other technologies to collect and store analytics and other information when customers use its Site, and for personalization and advertising purposes. The cookies include both first-party and third-party cookies.

Supporting quotations

Use of cookies
We use cookies and various other technologies to collect and store analytics and other information when customers use our Site, as well as for personalization and advertising purposes
The cookies we use include both first-party and third-party cookies

Not stated here

  • The source does not say what the third-party cookies collect or who the third parties are.

Cross-references

  • contrast (model-proposed): U.S. notice: sensitive information and consumer health data used only for the Policy's purposes — contrast: The cookies card says cookies and other technologies are used for personalization and advertising purposes, including third-party cookies. The U.S. notice says Oura does not use sensitive personal information for targeted advertising and does not sell or share personal information for cross-context behavioral advertising. The source does not reconcile what the advertising use of cookies covers with those statements.

Data Access & Collection · Company practice

Cookies: identify visitors, tailor the Site to individual interests and integrate social media accounts

Oura describes cookies as small text files saved on your device that let it identify visitors to its Site, ease use of the Site and create aggregate information about visitors. It says it uses cookies and similar technologies to tailor the Site and the information it provides to customers' individual interests, and to integrate its social media accounts on the Site.

Supporting quotations

Cookies are small text files sent and saved on your device that allows us to identify visitors of our Site, facilitate the use of our Site, and to create aggregate information of our visitors
We use cookies and similar technologies to tailor our Site and the information we provide in accordance with the individual interests of our customers
We also use cookies and similar technologies for integrating our social media accounts on our Site