U.S. rights: right to request deletion, with exceptions
You have the right to ask Oura to erase your personal information, subject to certain exceptions such as a legal obligation to retain the data. After Oura receives and validates your request it will delete the information and direct its service providers to delete it, unless an exception applies.
Supporting quotations
Right of deletion
You have the right to request erasure of your personal information, subject to certain exceptions, such as when we have a legal obligation to retain the data in question
After we receive and validate your request, we will delete your personal information, as well as direct our service providers to delete your personal information unless an exception applies
Qualifications & exceptions
Subject to validation and exceptions such as a legal obligation to retain data.
Not stated here
The exceptions other than the legal retention example are not listed.
Retention & Deletion · Company practice
Retention: generally the life of your account; deleted when no longer needed unless the law requires longer
Oura says the retention period for your personal data generally depends on how long your Oura account lasts. It says data will be deleted when no longer needed for the purpose it was collected, unless a legal obligation requires longer retention. For example, your sleep, readiness and activity measurement data is stored only while your account is active.
Supporting quotations
Data Retention
The retention period for your personal data generally depends on the duration of your Oura account lifecycle
Your personal data will be deleted when it is no longer needed for the purpose for which it was originally collected, unless we have a legal obligation to retain data for a longer period of time
your measurement data regarding your sleep, readiness, and activity is stored only so long as your Oura account is active
Qualifications & exceptions
Retention is "generally" tied to the account lifecycle; legal obligations can extend it.
Not stated here
The source gives no fixed retention periods or timeline for deleting data after an account is closed.
Retention & Deletion · Restriction or exception
Retention: legal obligations such as tax rules can require keeping data for set periods
Oura says it also has legal obligations to keep certain personal data for specific periods, such as for tax purposes, and that these may include accounting and tax requirements, legal claims or other legal purposes. It notes that mandatory retention periods vary by the relevant law.
Supporting quotations
Oura also has legal obligations to retain certain personal data for a specific period of time, such as for tax purposes
obligatory retention periods for personal data vary based on the relevant law
Qualifications & exceptions
Mandatory periods vary by law and are not stated.
Not stated here
The specific periods and categories of data are not stated.
Right to erasure: deletion requests honored unless a legal basis or legal obligation applies
You have the right to ask Oura to delete your personal data in certain circumstances. Oura says it will comply unless it has a valid legal basis not to or a legal obligation to preserve the data.
Supporting quotations
Right to erasure
You have the right to request the deletion of your personal data in certain circumstances
We will comply with such requests unless we have a valid legal basis not to do so, or a legal obligation to preserve the data
Qualifications & exceptions
Applies "in certain circumstances" and unless Oura has a valid legal basis not to delete or a legal duty to preserve.
Not stated here
The source does not say what counts as a "valid legal basis" not to delete.