The notice describes what personal data T-Mobile collects, uses, shares and protects, and your data choices
This is T-Mobile's general privacy notice, last updated June 26, 2026. It says it describes the personal data T-Mobile collects, how that data is used, shared and protected, and the data choices available to you.
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PRIVACY NOTICE
Last updated: June 26, 2026
This privacy notice describes the personal data we collect, how it’s used, shared, and protected, as well as the data choices available to you.
Qualifications & exceptions
The date shown is the "last updated" date; the notice states no separate effective date.
Legal Rights & Agreement Rules · Restriction or exception
More specific T-Mobile privacy notices override this one where they differ
Some T-Mobile products and services have their own privacy notices, and there are separate notices for job applicants, employees and contractors, children, and biometric information. The Financial Privacy Notice covers data T-Mobile collects and keeps to manage financial offerings you select, including device financing or postpaid service. The B2B Privacy Notice covers customers or individuals with business relationships to T-Mobile, but T-Mobile for Business accounts opened with an individual's Social Security number (usually very small businesses such as sole proprietorships) are covered by this general notice instead. Where this notice differs from a notice for a specific product, service, group of people or type of data, the more specific notice applies.
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Some of our products and services have their own privacy notices.
describes our privacy practices regarding data we collect and maintain to manage financial offerings you select with us, including device financing or postpaid service.
However, T-Mobile for Business accounts opened with an individual’s Social Security number (usually very small business accounts like sole proprietorships) are covered by this notice instead.
If this notice is different than a privacy notice for a specific product, service, group of people, or type of data, the more specific privacy notice applies.
Qualifications & exceptions
Postpaid service and device financing data handled to manage financial offerings is described in the separate Financial Privacy Notice, so this notice alone does not give the full picture for those customers.
Not stated here
The linked notices (Employee/Contractor, Children’s, Biometric, Financial, B2B and product-specific notices) were not supplied with this source; where they would override this notice, their terms are unknown here.
The notice does not list which products and services have their own notices.
Personal data, including CPNI, is used to work with law enforcement, answer government requests and enforce agreements
T-Mobile may use the personal data described throughout the notice, which may include CPNI, for legal purposes: to cooperate with law enforcement, comply with legal and regulatory obligations, respond to government requests, and enforce and comply with its agreements. It also uses personal data to help calculate taxes, fees or other obligations under local, state or federal government requirements.
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Personal data described throughout this privacy notice. This may include Customer Proprietary Network Information (CPNI).
We use personal data to cooperate with law enforcement, comply with legal and regulatory obligations, respond to government requests, and to enforce and comply with our agreements.
We also use personal data to help calculate taxes, fees, or other obligations due to local, state, or federal government requirements.
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The notice does not say whether government requests must be legally compelled before T-Mobile cooperates, or whether it notifies you.
Legal Rights & Agreement Rules · Company practice
Without your consent, data may be shared for legal process, emergencies, debt collection, investigations and fraud
T-Mobile may share personal data without your consent in connection with any legal process, to respond to emergencies, to enforce its agreements, to defend itself, to collect payment, to comply with laws, to investigate possible illegal activity or violations of its policies or terms, and to protect the rights, interests, safety or property of T-Mobile, you and others, including detecting and helping protect against fraud, abuse, security incidents and other unauthorized activities.
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Other sharing without your consent. We may share personal data in connection with any legal process, to respond to emergencies, to enforce our agreements, to defend ourselves, to collect payment, to comply with laws, to investigate possible illegal activities or a violation of our policies, terms and conditions, and to protect the rights, interests, safety, or property of T-Mobile, you, and others, including to detect and help protect against fraud, abuse, security incidents, and other unauthorized activities.
Not stated here
"Any legal process" is not further defined, and the notice does not say whether you are told about such disclosures.
Legal Rights & Agreement Rules · User right or choice
You can raise privacy concerns with T-Mobile and, depending on where you live, a regulator
If you have a question or concern about how T-Mobile handles your personal data, you can contact it at any time using the Contact Us information. Depending on where you live, you may have the right to contact a local regulatory or government authority about unresolved concerns.
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How to raise a concern or file a complaint. If you have a question or concern about how we handle your personal data, you can contact us anytime using the information in the Contact Us section.
Depending on where you live, you may have the right to contact a local regulatory or government authority to address any unresolved concerns.
Not stated here
Which regulators apply is not stated.
Legal Rights & Agreement Rules · Restriction or exception
Choices may not apply in every case; requests can be limited or denied, but you won’t face discrimination
T-Mobile says these choices may not apply in every circumstance. It may limit or deny your request because the law allows or requires it, and may deny a request if it cannot verify who you are. It says it will not discriminate against you for making one of these choices.
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These choices may not apply in every circumstance.
In some cases, we might limit or deny your request because the law allows or requires us to do so.
We might also deny your request if we can’t verify who you are.
We won’t discriminate against you for making one of these choices.
Not stated here
The circumstances in which choices do not apply are not listed.
Legal Rights & Agreement Rules · User right or choice
If T-Mobile denies a request, you may be able to appeal; instructions come with the denial
If you disagree with T-Mobile's denial of a request, you may be entitled to submit an appeal. If so, T-Mobile will include instructions for how to appeal in its response.
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If you disagree with our denial of a request, you may be entitled to submit an appeal.
If that’s the case, we’ll include instructions for how to submit your appeal in our response.
Qualifications & exceptions
An appeal is available only where you are entitled to one; the notice does not say who is.
Legal Rights & Agreement Rules · Restriction or exception
Third-party sites and apps, including apps T-Mobile may load onto your device, follow their own privacy policies
T-Mobile may provide links to third-party websites, content or services it does not own or operate, such as apps it may load onto your device. Those may have their own privacy notices; T-Mobile says it has no control over the privacy practices of websites, services or apps it does not own and encourages you to review their policies. Its Your privacy around the web article has more detail.
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We may provide links to websites and other third-party content or services that we do not own or operate, such as apps we may load onto your device.
We have no control over the privacy practices of websites, services, or apps that we do not own.
We encourage you to review the privacy policies of any third-party website or application for details about their privacy practices.
For additional details, read our
Qualifications & exceptions
Apps T-Mobile loads onto your device can be third-party apps outside this notice.
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Which apps T-Mobile may load onto devices is not stated; the linked article was not supplied.
Legal Rights & Agreement Rules · Company practice
T-Mobile can change the notice by posting a new version and updating the date; no advance notice is promised
T-Mobile may change its notice and privacy practices over time and will amend the "last updated" date to reflect when updates occurred. It gives notice of changes by posting the amended version on this page, or as applicable law may require.
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We may change our notice and privacy practices over time and will amend the “last updated” date to reflect when any updates occurred.
We provide notice of such changes by posting the amended version to this page or as may be required by applicable law.
Qualifications & exceptions
Notice is by posting the amended version unless applicable law requires another method.
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The notice does not say whether material changes need your consent or apply to data collected before the change.