User Agreement

Venmo · Official agreement

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6 of 319 cards in Use & Processing

Use & Processing · Restriction or exception

Buyer contact details collected for Tap to Pay receipts may not be used for marketing

You must follow PayPal's Tap to Pay instructions and policies. If a buyer asks for a receipt, you must offer it by email or text. You represent that buyer emails and phone numbers are provided by or with the buyer's consent for receipt purposes, you agree not to use that contact information for anything else, including marketing your business, and you represent that your use of Tap to Pay to contact buyers complies with law.

Supporting quotations

If a buyer requests a receipt, you must offer them the ability to receive one via email by providing their email address or via text message by providing their phone number.
You agree that you will not use this contact information for any other purpose, including to send marketing messages for your business.

Use & Processing · Context

Buyer data in Tap to Pay is governed by PayPal's privacy terms and a Data Protection Addendum

PayPal, Inc. processes your buyers' Tap to Pay payments. Buyer data PayPal collects is subject to the PayPal Privacy Statement and the PayPal Data Protection Addendum for Card Processing Products, which both sides agree to follow, which forms part of this agreement, and which prevails over conflicting terms on Tap to Pay data protection. Your own use of Tap to Pay stays subject to the Venmo Privacy Statement.

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PayPal, Inc. is the payment processor for your buyers’ Tap to Pay transactions.
The terms of the Data Protection Addendum for Card Processing Products shall prevail over any conflicting terms in this agreement relating to Tap to Pay data protection and privacy.
Your use of Tap to Pay remains subject to the Venmo Privacy Statement.

Not stated here

  • The PayPal Privacy Statement, the Data Protection Addendum and the Venmo Privacy Statement were not supplied.

Use & Processing · Permission or license

Opted-in texts and autodialed calls: servicing, fraud and debt collection only, no marketing without consent

If you provide your mobile number and opt in to texts, PayPal and its affiliates may contact you at that number with autodialed or prerecorded calls or texts to service your Venmo-branded accounts, investigate or prevent fraud, or collect a debt. They will not use such calls or texts for marketing without your prior express written consent. Providing a Teen Account number and opting in means you say you own that number and agree it may be contacted the same way to service the Teen Account; a Teen User's number will not be used for marketing. Agreeing to these calls and texts is not required to use Venmo.

Supporting quotations

you agree that we, including our affiliates, may contact you at that number using autodialed or prerecorded message calls or text messages to: (i) service your Venmo branded accounts, (ii) investigate or prevent fraud, or (iii) collect a debt
We will not use autodialed or prerecorded message calls or texts to contact you for marketing purposes unless we receive your prior express written consent.
We will not use a Teen User’s number for marketing purposes.
You do not have to agree to receive autodialed or prerecorded message calls or texts to your mobile phone number or a Teen User’s mobile number in order to use and enjoy the products and services offered by Venmo.

Qualifications & exceptions

  • Marketing by autodialed or prerecorded calls or texts requires prior express written consent; Teen numbers are never used for marketing.

Use & Processing · User right or choice

Opt out of autodialed calls and texts by replying STOP or emailing a set message

You or a Teen User can stop autodialed or prerecorded calls and texts by replying STOP from the number to be opted out, or by emailing ContactOptOut@Venmo.com from the account's email with the message "Please do not contact my phone with autodialed or prerecorded message calls or text messages." For a Teen Account, the email must come from the Teen User's account email. Message and data rates may apply, and neither PayPal nor carriers are liable for delayed or undelivered messages.

Supporting quotations

You (or a Teen User) can decline to receive autodialed or prerecorded message calls or texts to the mobile phone number by replying STOP to a message from the phone number you wish to be opted-out from such messages or by sending an email to ContactOptOut@Venmo.com from the email associated with the account with the following message:
Please do not contact my phone with autodialed or prerecorded message calls or text messages.
To opt-out a Teen Account from autodialed or prerecorded message calls or texts through email, the message must come from the Teen User’s email address that is associated with the account.
Neither we nor your phone carriers are liable for delayed or undelivered messages.

Use & Processing · Context

Privacy practices are in a separate Privacy Policy

The agreement points to the separate Venmo Privacy Policy for how account holder information is used and disclosed; that policy is not part of this saved document.

Supporting quotations

Privacy
in order to better understand our commitment to maintaining accountholder privacy, as well as our use and disclosure of accountholder information

Not stated here

  • The Privacy Policy was not supplied with this source.

Use & Processing · Restriction or exception

Information you get about other users must stay confidential and cannot be used for marketing without consent

If you or a Teen User receive information about another Venmo customer, you must keep it confidential and use it only in connection with Venmo. You may not disclose or distribute it to third parties or use it for marketing without that user's express consent, may not send unsolicited emails to Venmo customers, and may not use Venmo to collect payments for sending unsolicited emails.

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Your use of information; Data protection laws
If you or a Teen User receive information about any Venmo customer, you and any Teen User must keep the information confidential and only use it in connection with the Venmo services.
You and any Teen User may not disclose or distribute any information about Venmo users to a third party or use the information for marketing purposes unless you receive that user’s express consent to do so.
You and any Teen User may not send unsolicited emails to a Venmo customer or use the Venmo services to collect payments for sending, or assist in sending, unsolicited emails to third parties.