Wire Drive is not designed or warranted as an archive, compliance repository or primary backup
Wire says Drive is built for collaboration-oriented storage. Unless a separately executed Order Form or addendum expressly enables it, Wire Drive is not designed or warranted to work as a long-term archival system, a regulatory compliance repository, a primary backup solution or a legally mandated document retention system.
Supporting quotations
Unless expressly enabled by a separately executed Order Form or addendum, Wire Drive is not designed or warranted to function as:
a long-term archival system;
a regulatory compliance repository;
a primary backup solution; or
a legally mandated document retention system.
Qualifications & exceptions
The statement is about what Drive is designed and warranted to do; it applies unless a separately executed Order Form or addendum expressly enables the function.
Not stated here
Whether any Order Form or addendum enables these functions for a given Customer is not known from this document.
Retention & Deletion · Company commitment
Wire stores Drive Content during the term and has no duty to keep it beyond the Subscription Term
Wire Drive provides persistent storage for Drive Content during the active Subscription Term or, if that does not apply, during the term of the Agreement and any applicable Order Form covering the service. Wire takes on no obligation to preserve Drive Content indefinitely beyond the Subscription Term. The schedule says capitalised terms it does not define take their meaning from the governing Agreement.
Supporting quotations
Wire Drive provides persistent storage for Drive Content during the active Subscription Term or, if not applicable, during the term of the Agreement and any applicable Order Form covering the Service.
Wire does not assume any obligation to preserve Drive Content indefinitely beyond the Subscription Term.
Capitalised terms not defined in this Drive Schedule have the meaning set out in the Agreement.
Qualifications & exceptions
The storage commitment is tied to the active Subscription Term, or otherwise to the term of the Agreement and any applicable Order Form.
The no-preservation statement is limited to preservation "indefinitely beyond the Subscription Term".
Not stated here
"Subscription Term" is not defined in this document; the schedule points to the governing Agreement for terms it does not define, and that Agreement is not supplied.
The text does not say how long Drive Content stays after the Subscription Term ends; other sections give export and deletion windows for particular situations.
Retention & Deletion · Company practice
Old versions are kept until the master file is deleted, but Wire can cap versions and how long they last
Where versioning is enabled, earlier versions of Drive Content are kept until the main ("master") file is deleted, unless configured or contractually agreed otherwise. Unless otherwise agreed in writing, Wire may set reasonable technical limits on the number of retained versions and on how long versions are retained, in order to maintain system integrity, security and performance. Wire may change those limits on not less than 30 days' prior written notice to the Customer.
Supporting quotations
Where versioning is enabled, previous versions of Drive Content are retained until the primary (“master”) file is deleted, unless otherwise configured or contractually agreed.
Unless otherwise agreed in writing, Wire may impose reasonable technical limits on:
the number of retained versions; and/or
the duration of version retention;
in order to maintain system integrity, security, and performance. Wire may update such limits on not less than thirty (30) days' prior written notice to Customer.
Qualifications & exceptions
Applies "where versioning is enabled".
The default retention rule can be changed by configuration or contract; Wire's right to set limits applies "unless otherwise agreed in writing".
Limits must be reasonable and technical, and are tied to system integrity, security and performance.
Changing the limits needs at least 30 days' prior written notice.
Not stated here
The actual limits on number of versions or retention time are not stated here.
Retention & Deletion · Company practice
Deleted files may sit in a recycle bin for a limited recovery period
Deleted Drive Content may be kept temporarily in a recycle bin. The recovery period is limited and is set by how the service is configured and by the subscription plan.
Supporting quotations
Deleted Drive Content may be retained temporarily in a recycle bin for a limited recovery period determined by the configuration of the Service and the applicable subscription plan.
Qualifications & exceptions
Retention in the recycle bin is phrased as "may be retained temporarily" for a "limited recovery period".
Not stated here
The length of the recovery period is not stated.
Retention & Deletion · Company commitment
Deleting Drive Content also deletes versions, recycle bin copies and derived data, where technically feasible
When Drive Content is deleted, the deletion includes its version history, its recycle bin content, derived data such as thumbnails, previews or indexing artifacts, and associated metadata and index entries. This applies only to the extent that data is technically processed within Wire Drive and deletion is technically feasible. Section 5.3 separately says deleted content may persist in encrypted backups for a limited period.
Supporting quotations
Deletion of Drive Content includes deletion of associated version history, recycle bin content, derived data such as thumbnails, previews, or indexing artifacts, and associated metadata/index entries to the extent technically processed within Wire Drive and technically feasible.
Qualifications & exceptions
Limited to data "technically processed within Wire Drive" and "technically feasible" to delete.
Not stated here
The text does not say what falls outside what is technically feasible to delete.
Retention & Deletion · Company commitment
After a downgrade the Customer has up to 30 days to export, then content is deleted from active systems
Following a downgrade, the Customer retains full access to existing Drive Content for up to 30 days so it can export that content. When the grace period ends, Drive Content will be permanently deleted from active systems within a commercially reasonable period. Section 4.1 says Wire may restrict content to read-only access where technically available, and the schedule does not explain how that fits with the promise of full access during the grace period.
Supporting quotations
Following downgrade, Customer retains full access to existing Drive Content for a period of up to thirty (30) days for the purpose of exporting Drive Content.
Following expiry of the grace period, Drive Content will be permanently deleted from active systems within a commercially reasonable period.
Qualifications & exceptions
The grace period lasts "up to" 30 days and exists "for the purpose of exporting".
Deletion is from "active systems" and within a "commercially reasonable period", not on a fixed date.
The grace period can be shortened where access is suspended for non-payment (section 4.4).
Not stated here
How "full access" in section 4.2 relates to the possible read-only restriction in section 4.1 is not explained.
Deletion from active systems does not address backups; section 5.3 says deleted content may persist in encrypted backups.
The deletion period ("commercially reasonable") is not defined.
Retention & Deletion · Company commitment
After the Agreement ends, Wire will use reasonable efforts to allow export for up to 30 days
If the Agreement is terminated or expires and the Customer's team has not been deleted before termination, Wire will use reasonable efforts to give the Customer an opportunity to export Drive Content for up to 30 days after termination. The commitment is to reasonable efforts, not a guaranteed export.
Supporting quotations
Where the Agreement is terminated or expires and the Customer's team has not been deleted prior to termination, Wire will use reasonable efforts to provide Customer with an opportunity to export Drive Content for a period of up to thirty (30) days following termination.
Qualifications & exceptions
Only where the team has not been deleted before termination.
"Reasonable efforts" and "up to" 30 days: neither a guarantee nor a minimum.
Not stated here
Section 5 does not say when Drive Content is deleted after this export period ends.
Retention & Deletion · Company practice
Deleted Drive Content may stay in encrypted backups, generally for no more than seven days
Deleted Drive Content may persist in encrypted system backups for a limited period. The text says that period is generally not more than seven days.
Supporting quotations
Deleted Drive Content may persist in encrypted system backups for a limited period, generally not exceeding seven (7) days.
Qualifications & exceptions
"Generally not exceeding" seven days is not a fixed cap.
Not stated here
The text does not say what happens in cases that exceed seven days.
Wire may keep security, audit and operational logs for a limited period
Wire may retain security, audit and operational logs for a limited period as reasonably necessary for security, integrity, abuse prevention and legal compliance.
Supporting quotations
Wire may retain security, audit, and operational logs for a limited period as reasonably necessary for security, integrity, abuse prevention, and legal compliance purposes.
Qualifications & exceptions
Retention is for a "limited period" and only "as reasonably necessary" for the listed purposes.
Not stated here
The retention period and the contents of the logs are not described.